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Desventajas: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

Ventajas: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

Desventajas: It is an airline that deceives you

Desventajas: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Ventajas: Flight crew very attentive

Ventajas: Good crew unlike previous experience few months ago.

Desventajas: Food

Ventajas: What more can you expect for economy travel?

Desventajas: Cramped seats

Ventajas: I liked almost all!!!

Desventajas: The sandwich (cool meal)... The may improve it...

Ventajas: I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam

Desventajas: customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life

Ventajas: latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now

Desventajas: less ignorant/greedy management

Ventajas: Vuelo rápido

Desventajas: Demora en el embarque y despegue

Ventajas: Good selection on inflight entertainment

Desventajas: Lack of food choices.

Ventajas: luggage take time to receive , over 1 h

Desventajas: luggage tale long time to receive

Ventajas: The general attitude of the crew was good

Desventajas: There should be improvement in the food

Ventajas: Cheap. Good for connections in Africa.

Desventajas: Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken.

Ventajas: Food is not bad

Desventajas: The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!

Desventajas: Nice and smooth journey

Ventajas: nothing

Desventajas: everything

Desventajas: Not stealing expensive gifts from my suitcases. That was very disappointing

Ventajas: Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges.

Desventajas: Check in using the online system was impossible, even with helpdesk staff assistance.

Ventajas: SAME

Desventajas: SAME AS ABOVE

Ventajas: Nothing at all

Desventajas: The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre..

Ventajas: The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful.

Desventajas: The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet.

Ventajas: Arrived on time

Ventajas: Very friendly, without being intrusive. Responsive and happy.

Desventajas: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Ventajas: All operations a-ok

Ventajas: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!

Desventajas: Better seat.

Ventajas: Crew was below average,seats was horrible

Desventajas: The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight

Ventajas: Perfect was everything

Desventajas: Prices was high

Ventajas: NOTHING. Flight was canceled with no alternative.

Desventajas: Flying a plane to a destination.

Ventajas: Crew was great, the rest was average

Desventajas: My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover.

Ventajas: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Desventajas: Delayed first leg, missed connection 3 hours delayed AND they lost my baggage

Ventajas: That it was a safe flight.

Desventajas: Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

Ventajas: El vuelo salió a tiempo

Desventajas: Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto.

Desventajas: Lack of food!! LATAM you are doing it wrong

Ventajas: El abordaje fue ágil y eficiente.

Desventajas: La comodidad de los últimos aciertos, dejando un pequeño espacio que permita se puedan reclinar y mejorar un poco la comida.

Ventajas: Good service and food. Though food tray was small. not very many choices. Pleasant crew.

Desventajas: The boarding process in Lima was chaotic. I was to continue on the same plane from Miami and Lima to Buenos Aires, however, nobody mentioned I could stay on the same aircraft, so they made me go off the plane out the arriving area hall, again through security, which was a hassle, almost forgot my wrist watch..... all that to end up in the same gate to board the same plane. a total waste of time and energy....

Ventajas: Very smooth

Ventajas: Awesome business class seat, or rather throne

Desventajas: Limited selection of movies

Ventajas: Swiss is Swiss

Desventajas: nothing

Ventajas: The food was great. The service is excellent. Swiss Air gets an A+.

Ventajas: Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm

Desventajas: Delay, no place to eT

Ventajas: Everything was very good: boarding, plain condition, comfort, entertainment and food

Desventajas: No much space in the seats

Ventajas: The staff

Ventajas: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez

Ventajas: Boarded late but arrived early. Nice easy flight.

Ventajas: Embarque rápido

Ventajas: Crew was nice and dreamliner is very conforable

Desventajas: New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs.