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Ventajas: Overall plane stability

Desventajas: No delays, better food, updated plane

Ventajas: The airplane

Desventajas: Flying on time

Ventajas: GOOD SPACE FOR THE LEGS, AND COMFORTABLE SEAT

Desventajas: SINCE I WAS SEATING IN THE BACK SEAT, IT WAS REALLY HOT, NO AC COMING OUT OF THE LAST ROW OF VENTS

Desventajas: The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa.

Ventajas: The crew was fantastic and very nicely got us into an earlier flight and allowed my wife and I to sit together for our 10th anniversary

Desventajas: The entertainment apps were difficult to use

Ventajas: On time departure and early arrival. Crew was great.

Ventajas: Early arrival, smooth flight, excellent flight attendant service

Desventajas: Snack/food in first class (even though short flight)

Desventajas: American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots.

Ventajas: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Desventajas: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Desventajas: Crew members in Amsterdam were very rude and disrespectful

Ventajas: Great airline

Ventajas: Crew helpful. Food good.

Desventajas: Better range of movies please

Ventajas: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Desventajas: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Ventajas: nice crew on the Rome to US leg

Desventajas: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Ventajas: People next to me

Desventajas: Seat, food , no fee for bag, and service

Ventajas: La atención correcta, aunque sólo te hablan en italiano.

Desventajas: El vuelo salio con 15 minutos de retraso. El snack consistía en unas galletitas de chocolate, sin opciones. Vuelo bastante turbulento.

Desventajas: We had a short delay

Ventajas: Friendly crew

Ventajas: Late departure, dirty, staff not friendly.

Desventajas: The craft is a bit old. Harsh landing.

Desventajas: They lost my luggage

Ventajas: The early check in

Desventajas: N/a

Ventajas: Crew was friendly

Desventajas: No leg room even for the seats we paid extra

Desventajas: Full hour to drop our bags at ticketing. Otherwise great.

Desventajas: No milk available.

Ventajas: Me gustó la comida y la calidad del servicio

Desventajas: estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir

Ventajas: All was great

Desventajas: Nothing

Ventajas: The fight was very professionally carried out.

Desventajas: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Desventajas: You could have had my luggage arrive. Now I don’t know where it is

Desventajas: Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position.

Ventajas: Crew was very accommodating.

Desventajas: Flight was overbooked which caused an hour delay.

Desventajas: Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours.

Ventajas: The crew was very attentive

Desventajas: Food and seat comfort

Ventajas: Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets.

Desventajas: The food was ok could be better and WiFi didn’t work.

Ventajas: The entertainment was ok.

Desventajas: The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif

Ventajas: Quick boarding, take off, landing

Desventajas: The announcements were a bit loud and startling

Ventajas: Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently.

Desventajas: There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board.

Ventajas: Crew was efficient and friendly

Desventajas: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Ventajas: The seat was ok and the crew was very kind

Desventajas: No AC

Desventajas: La simpatía de los azafatos/tas

Desventajas: Meals

Desventajas: Seating, food, entertainment, communication and comfort

Ventajas: Buena atención

Desventajas: Mantenimiento del avión. No funcionaban las pantallas con el trayecto del avión y nuestro asiento estaba roto.

Ventajas: No delay and nice staff

Ventajas: Reclinable seats.

Desventajas: The food!! The lights could be dimmed as it was a night flight.

Ventajas: Excellent crew, good food & movie selection.

Desventajas: Staff rude and short

Ventajas: Excelente atención

Desventajas: El abordaje fue muy lento.

Ventajas: Crew great.

Ventajas: Late departure, dirty, staff not friendly.

Ventajas: Check in agent extremely helpful and friendly.

Desventajas: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Ventajas: Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good.

Desventajas: The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt.

Desventajas: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Ventajas: The help from the checking agent after we found out Lufthansa canceled my daughter and mine flys coming back home without any explanation and notification

Ventajas: Fabulous service

Desventajas: Not a thing

Desventajas: boarding dont like boarding by bus

Desventajas: Nada todo excelente

Ventajas: Open seat right next to me

Desventajas: The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person

Ventajas: The crew was bilingual and very friendly.

Desventajas: The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding

Desventajas: Delayed takeoff. That happens but very poor communication about the delay.

Ventajas: nice crew on the Rome to US leg

Desventajas: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Ventajas: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda

Desventajas: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.

Desventajas: Everything was good.

Desventajas: KLM crew exceed our expectations

Desventajas: I congratulate the KLM crew!

Ventajas: Crew was nice and pleasant

Desventajas: Flight very late

Ventajas: The crew and the timing were ok

Desventajas: The seats were uncomfortable

Ventajas: The crew was amazing and extremely helpful!

Desventajas: The food could have been better

Ventajas: Incredible staff. Super polite

Ventajas: Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am.

Desventajas: Explain me to take the bag on time.it was almost left in the airport.

Ventajas: Crew was very friendly and seat in KQ is super comfortable in Business.