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Ventajas: The kindness of all people working on Swiss was very special

Desventajas: The food was not very special, but the chocolates were awesome

Desventajas: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Ventajas: Crew was perfectly fine.

Desventajas: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Ventajas: All great!

Desventajas: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Ventajas: They let me sleep and didn’t wake me for food or beverages.

Desventajas: Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all.

Ventajas: Nos quejamos muchos de los pasajeros de los modos de las azafatas. Algunas de ellas sobretodo la que estaba en nuestro sector que creo se llamaba Esther. Mi grupo éramos 3.mi hermana Susana, y mi prima Angélica. Creo que podrían ser más amables que no cuesta nada tener una sonrisa en el rostro.

Desventajas: Bien

Ventajas: El servicio de la tripulación

Desventajas: La comodidad de los asientos

Desventajas: Time

Ventajas: Yes

Desventajas: Everything was good

Ventajas: Great airline

Desventajas: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Ventajas: Entertainment

Desventajas: Boarding process and food

Ventajas: Seat was comfortable. Looked new.

Desventajas: Better, cleaner seats. Poor movie selection and nott to mention terrible food.

Ventajas: A380 with extra legroom is great comfort

Desventajas: Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa

Desventajas: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Ventajas: Food

Desventajas: Organization

Ventajas: Yes

Desventajas: Was excellent

Desventajas: La comida, y que ojalas algunos hablaran español, así el mundo se habré más.

Ventajas: Flight was on time.

Desventajas: In flight complimentary food and drink service could have been better.

Ventajas: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times

Desventajas: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese

Ventajas: La tripulación muy amable

Desventajas: Cancelaron el vuelo y mo dieron explicaciones

Ventajas: Crew was great. Seats were comfortable.

Desventajas: The airline lost both of my luggage suitcases.

Desventajas: Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure.

Ventajas: Viajé en Ejecutiva. La pantalla era grande y el asiento se reclinaba completamente... aunque hoy en día estones casi un estandar. La distribucion permite asientos individuales, lo cual está muy bien.

Desventajas: La mesa queda un poco lejos si quieres estar con la espalda apoyada en el asiento. Los asientos son un poco estrechos y el area de paso para llegar a tu asiento también. Tampoco hay mucho sitio para dejar una mochila. Pero lo peor, como siempre, es el servicio del personal de Iberia. Baño no muy lim

Ventajas: Sí, todo excelente

Desventajas: Los asientos podrían mejorar ;)

Ventajas: I could not travel to Miami due to Iberia did not assigned the seat with my children.

Desventajas: The lack of education and polite of the Stewart is a minus on that airline

Ventajas: Fast check in, friendly staff, left earlier

Desventajas: Chairs (knees in back)

Ventajas: Excellent airplane

Desventajas: Food

Ventajas: Crew was friendly. First class seats fully reclined.

Desventajas: I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired

Desventajas: English speaking staff.

Desventajas: Not much keg room for a medium size female.

Desventajas: First plane was newer, 2nd plane was older.

Ventajas: Great crew!! Super nice

Desventajas: Food

Ventajas: The staff member at the gate was friendly.

Desventajas: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.

Desventajas: The seats are uncomfortable

Ventajas: Great crew!

Desventajas: The delay time was too much for no proper reason

Ventajas: The crew were very welcoming, helpful and charm, makes you feel easy

Desventajas: General interior cleanliness

Ventajas: Pague el regreso de la CD de México hacia AGUASCALIENTES de 1era clase y no había tal.... me pueden apoyar con la devolución económica??

Ventajas: perfect

Ventajas: Comfortable seat but all and crowded

Desventajas: Entertainment: poor selection of museums c and movies. Aeromexico should adopt the very good entertainment selection on Delta. I did love the documentary La Maleta Mexicana.

Desventajas: All es excellent.

Ventajas: Everything

Desventajas: Great service, friendly team and most importantly great food

Ventajas: On time and comfortable flight

Desventajas: No suggestions

Ventajas: They were helpful

Desventajas: The entertainment services on the plane

Ventajas: The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful.

Desventajas: The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes.

Desventajas: Boarding was late and line was very lonf

Ventajas: The boarding process was easy

Desventajas: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.

Ventajas: Crew was great, seating comfortable.

Ventajas: En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min.

Desventajas: Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción.

Desventajas: Not being 1 hour late

Ventajas: Yes

Desventajas: Everything was good

Ventajas: Todo

Desventajas: No sé

Ventajas: nice crew

Desventajas: old planes with bad seats and no chargers or entertainment

Ventajas: Crew was kind and helpful. The flight left on time and was smooth.

Desventajas: The food could have been better! Also, the entertainment options could have been more current.

Desventajas: Great

Ventajas: Food was absolutely terrible. Worst airline food of any trip I‘ve taken. Service was sparse. One beverage for the entire flight

Ventajas: The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done

Desventajas: The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place.

Desventajas: Checking, boarding and overall experience

Ventajas: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Desventajas: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Ventajas: the price is why we chose BA, but never again

Desventajas: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Ventajas: The crew and the timing were ok

Desventajas: The seats were uncomfortable

Desventajas: Crew members in Amsterdam were very rude and disrespectful

Ventajas: El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa.

Desventajas: La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde.

Ventajas: Crew were great

Desventajas: Refreshments

Ventajas: Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently.

Desventajas: There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board.

Ventajas: The airplane

Desventajas: Flying on time

Desventajas: I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future

Ventajas: Clase ejecutiva mucho por mejorar.

Desventajas: Avión muy viejo

Desventajas: The baggage took a really long time to be delivered to the carousel

Ventajas: The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.

Desventajas: Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(

Desventajas: Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled"

Desventajas: 70’ late on a 45’ flight

Desventajas: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Ventajas: The crew were all nice.

Desventajas: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Desventajas: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Desventajas: La comida, y que ojalas algunos hablaran español, así el mundo se habré más.