Encontrá vuelos baratos en Avianca

Ventajas: Puntualidad

Desventajas: Quise comprar un equipaje 3 dias antes, la app es malisima, trate mil vecss Imposible siempre fallaba Lleve al aerop los comorobantes e igual mw cobraron el Doble, la gerete una maleducada me trato super mal, me pidio comprobantes, le mostre y no hizo nada Horrible atencion!!!!?? Desastre

Ventajas: X

Desventajas: X

Ventajas: Flight cancelled at last minute still awaiting refund to my credit card. 4270 xxxx xxxx 9954

Desventajas: We understand the problems with cancellations but refund online after phone agent said that was the only way is still missing.

Desventajas: El vuelo fue canceled, tuve que gastar mucho mas.

Desventajas: My wife lost the fly for delay in the first fly from Cúcuta to bogota

Ventajas: Comfortable flight good crew

Desventajas: The boarding process could use help, to chaotic at times but some of the has to do with the countries policies. But I’d give it a B+

Desventajas: We were not allowed to check my bag in line 2 hours early. Time listed on e boarding pass was at gate but we were in line 2 hours early and not alerted to get put ahead in lines. Misleading us and 3 others we knew of to not allowed to check bags or go to gate. Had to rebook next available 1 1/2 days later.

Ventajas: Asientos espaciosos

Desventajas: Asignación de asientos deficiente. El avión tenía como el 70% disponible y me colocaron en una fila con una persona al lado, y antes del despegue insistieron persistentemente en que los pasajeros no se podían mover de asientos. En tiempos de distanciamiento social y con tanto espacio disponible no se justifica.

Ventajas: Crew was ok.

Desventajas: Four people at the desk in the check in as area, totally insufficient for the whole operation in a busy day.

Ventajas: But this time everything was organized

Desventajas: Put the same way that’s its right now each get out by groups

Ventajas: Flight was on time

Desventajas: Food was horrible and no drink options. I hate diet soda yuck

Ventajas: The plane was on time

Desventajas: Food was horrible. No drink options.

Ventajas: The puntuality

Desventajas: Possibility of entertainment in the plane

Desventajas: I purchased a fully refundable ticket. When the flight was canceled I got squat. Eventually got a voucher from Avianca. I paid for a ticket to get money back, not a voucher. Kayak where is my money!

Ventajas: Cleaning

Desventajas: Water and snack

Desventajas: Rompieron las llantas y la base de mis 2 maletas de equipaje me quitaron nis botellas de 400ml de alcohol en gel

Desventajas: The flight attendant was rude.

Desventajas: Me parece de mal gusto que para un vuelo de 4 horas envíen un avión tan incomodo sin entretenimiento además de un servicio cero personalizado Ponen una película en unas pantallas distribuidas y no tienen la delicadeza y el respeto de decir como hacen los tripulantes para verla oírla o lo que sea Además de asientos muy incómodos para tantas horas de vuelo Me parece que el servicio es caro a pesar de ser clase económica como para que tengan una nave de un servicio de no más de una hora Deberían de mejorar y no pensar en salir del paso sino de MEJORAR

Ventajas: Customer service didn't help me change my flight!

Desventajas: Customer service didn't help me change my flight!

Ventajas: Customer service didn't help me change my flight!

Desventajas: Customer service didn't help me change my flight!

Ventajas: Service is terrible on my way to Peru the entertainment unit in front of me did not work I am formed SteFf but all they could say was they would help me but we never return very disappointed returning from Peru our plane got stuck in Bogotá Columbia we’re trapped inside the plane For three hours with no air-conditioning when we finally disembarked they offered us to stay in a hotel but the voucher process also took a very long time we ended up going to the hotel at 3 o’clock in the morning in order to get up at 5 o’clock in the morning for the return flight very disappointed with that flight of Avianca again or would I would not recommend Avianca to anyone

Desventajas: Hire competent employees

Ventajas: my flight going to Peru was disappointing the entertainment unit in front of me did not work I tried to get help from the steFf but they just smile and walk away service was terrible on my way back from Peru the plane broke down in Bogotá Columbia we were trapped inside the plane for three hours with no air-conditioning we disembarked and they offered us to stay in a hotel but the hotel voucher took a very long time to receive we ended up going to the hotel at 3 o’clock in the morning to get up at 5 o’clock in the morning for the return flights very disappointed will not fly Avianca again

Desventajas: Hire competent SteFf

Desventajas: Got to the gate to check In no one was available called no one answered on the line on hold for 4h till some one picked up the phone and they wanted me to buy a new ticket

Ventajas: No hay variedad en el entretenimiento.

Ventajas: Cree was horrible handling the delayed flight eventually postponed until the next day

Desventajas: Better handling of the situation and not keeping people 2 hours in a plane with no air conditioning

Ventajas: Plane was empty

Desventajas: Avianca lies that my full size carryon baggage won’t fit to try and change me more money. It fit in with ease like it always does. The gauges they use are vastly undersized and they know that as I had to argue with the boarding lady and the other employees quietly agreed with me.