Encontrá vuelos baratos en Air Europa

Ventajas: Confortable

Desventajas: Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles.

Ventajas: Le personnel à bord était très accueillant et professionnel

Desventajas: L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol

Where is my bag

Desventajas: Delayed first leg, missed connection 3 hours delayed AND they lost my baggage

Desventajas: seat 53d has sound it the screen broken personal spot light also out of order everything is old

Desventajas: It is an airline that deceives you

Desventajas: It is an airline that deceives you

Ventajas: No food or drinks included. I know that it is law cost flight but you can give water and a snack ...

Ventajas: got it on time...even shorter than planned.

Desventajas: 1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets.

Not good flight

Ventajas: Space between our feet.

Desventajas: Boarding was approximately 40 minutes late. Food wasn't that good. For breakfast it appeared the crew was running late because the plane was to land within the hour. The crew were passimg the meal quickly and didn't pick up mine or some of the passengers garbage telling us to leave it in front of the seat.

Outdated plane

Ventajas: Was not full

Desventajas: Out dated plane. Poor boarding process, bad service horrible food

Broken luggage

Ventajas: Crew was great, the rest was average

Desventajas: My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover.

Ventajas: The price!

Desventajas: Never on time!

Desventajas: The boarding is very bad, you can not board 400 people in 15 minutes, the result will be, you will arrive one hour late! Also, Why the crew wear gloves when pick up left overs but not when serving the food? Really the crew training, it is very poor to sat the least. Arlindo.

Demora en el vuelo

Desventajas: El tiempo de espera se retrasó demasiado tiempo

Dated plane, bad breakfast, dirty toilet

Ventajas: Got me where I wanted on time

Desventajas: Toilet was disgusting, crew spoke over the pa and could not understand a thing, entertainment was an old in the back of the seat player very slow and bad picture. Breakfast was a piece of bread.

Ventajas: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez

Hit with a Whopping Unexpected Baggage Fee

Desventajas: If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent.

Desventajas: They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest

Desventajas: The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights.

Ventajas: The flight went out in time, and the suitcases arrived quickly

Desventajas: The plane was very crowded

The worst airline I have ever flown with

Ventajas: Unfortunately there is not one positive thing I can say

Desventajas: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah

Price for suitcase

Ventajas: Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy

Charge on the check bag 150.00

Ventajas: When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more

Hiding luggage fees in the fine print

Desventajas: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

Ventajas: Safe TO and landing.

Desventajas: Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

Ventajas: That it was a safe flight.

Desventajas: Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

Ventajas: boarding was relatively good

Desventajas: they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

Desventajas: didn't like the food at all!