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Ventajas: All was great

Desventajas: Nothing

Ventajas: The fight was very professionally carried out.

Desventajas: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Ventajas: Crew was really nice.

Desventajas: My first flight was delay because of that I lost my second flight.

Desventajas: Always seem to be delayed

Ventajas: Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding.

Desventajas: Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless.

Desventajas: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Ventajas: the price is why we chose BA, but never again

Desventajas: crew seemed bored and annoyed to be on the plane, seats were pretty awful

Ventajas: Seat confort

Desventajas: 2 hours delayed, even tea has to be paid

Desventajas: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Ventajas: Fabulous service

Desventajas: Not a thing

Ventajas: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Desventajas: This was my worst experience on any Lufthansa flights. Worst ever!

Ventajas: Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!

Desventajas: Boarding could be a little bit more organized

Ventajas: Delta service is amazing

Ventajas: Crew was really nice

Desventajas: Since my first flight was delay I lost deje second one.

Desventajas: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Ventajas: Delayed, packed, bought a sandwich! Good sandwiches!

Desventajas: Packed and delayed

Ventajas: Crew was amazing

Desventajas: The food needs a lot of work

Desventajas: T5 needs many more drinking fountains.

Ventajas: Problems started at check in and it went downhill from there

Desventajas: Customer service mostly

Ventajas: Crew was lovely and kind, esp to babies and their clueless parents. I also like the safety video

Ventajas: The crew was good and the food from Frankfurt to Abuja was good

Desventajas: The layover time was extremely too long and would even be longer during my return

Ventajas: The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly.

Ventajas: Reliable airline.

Desventajas: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Desventajas: This is the last time I perches a flight ticket from you.

Ventajas: The fight was very professionally carried out.

Desventajas: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Desventajas: They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me.

Desventajas: Food

Ventajas: All was great

Desventajas: Nothing

Ventajas: Blanks were comfy, staff very friendly and the food was tasty

Desventajas: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Desventajas: T5 needs many more drinking fountains.

Ventajas: We finally got there.

Desventajas: Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane.

Ventajas: the crew was attentive.

Desventajas: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Ventajas: Flashy new seats.

Desventajas: Flight delayed

Desventajas: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Ventajas: Smooth boarding/ de-planing ; everything was on time

Desventajas: Small aircraft

Ventajas: The crue was great. Food was great

Desventajas: Take off on time

Desventajas: We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal

Ventajas: The plane was nice, entertainment options were great, pilot was super kind.

Desventajas: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Desventajas: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Ventajas: Flashy new seats.

Desventajas: Flight delayed

Desventajas: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Ventajas: Food was unusually good for airplane food

Desventajas: Leg room

Ventajas: We finally got there.

Desventajas: Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane.

Ventajas: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Desventajas: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Ventajas: the crew was attentive.

Desventajas: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Ventajas: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Desventajas: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Desventajas: T5 needs many more drinking fountains.

Ventajas: Crew

Desventajas: American airlines connections were terrible

Ventajas: the crew was attentive.

Desventajas: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Ventajas: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Desventajas: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Ventajas: Food was unusually good for airplane food

Desventajas: Leg room

Ventajas: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Desventajas: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Desventajas: I missed my international connection because flight was three hours late.

Ventajas: Comfy seats in coach!

Desventajas: Free snack and tea and coffee

Ventajas: Crew

Desventajas: American airlines connections were terrible

Desventajas: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Ventajas: We finally got there.

Desventajas: Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane.