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Ventajas: No problems

Desventajas: The delay time was too much for no proper reason

Desventajas: Stop using old planes with no personal entertainment systems on the back of the seats.

Desventajas: Airport Addis Ababa is chaos.

Ventajas: Staff are very polite and helpful (ground staff and in the air).

Desventajas: The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer.

Ventajas: Crew was amazing.

Desventajas: I had a problem with the seat cushion. Not comfy enough.

Desventajas: Lots of noisy babies / young children

Ventajas: Great food and service. I like the short layover / transit time.

Desventajas: Multiple security from Doha to Chicago. One should be sufficient.

Ventajas: Food and entertainment

Desventajas: Baggage damaged

Desventajas: No delay in boarding

Ventajas: Yes!

Desventajas: It was ok

Ventajas: Crew was generally very good.

Desventajas: Flight was delayed by 2 hours

Desventajas: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Ventajas: Nothing really

Desventajas: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Desventajas: Better drink selection

Ventajas: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Ventajas: Nice crew. Smooth flight :)

Ventajas: Nothing?

Desventajas: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Ventajas: Land crew attention was polite and nice

Desventajas: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Ventajas: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Desventajas: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Ventajas: The crew was terrible. The aircraft from AUH to bangalore was in bad condition. My seat would keep coming back if reclined, my neighbour’s seat wouldn’t recline.

Desventajas: The airport in Abu Dhabi was a mess! There was zero organisation and etihad ground staff were not managing things either. My bag came back broken!

Desventajas: Foid is really bad. Need to work in time.1 hours and 15 min lat to fly from lax

Desventajas: Entertainment was not working

Ventajas: The service was good

Desventajas: At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge.

Ventajas: Entertainment was good. Crew were fine.

Desventajas: Food was terrible.

Ventajas: Everything was great, as the flight wasn't full, so we could relax

Ventajas: Crew was superbly amazing which made flight enjoyable.

Desventajas: Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks

Ventajas: Luxury, comfort and hospitality

Desventajas: none

Ventajas: Nothing?

Desventajas: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Desventajas: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Desventajas: Nothing

Desventajas: The seats are uncomfortable

Ventajas: flight was on time

Desventajas: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Desventajas: USB connection was not working from my seat

Ventajas: I love the entertainment and frequent availability of food and drinks

Desventajas: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Desventajas: Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding.

Ventajas: Cabin crew was great at customer service. Very helpful.

Desventajas: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Ventajas: Seats small uncomfortable

Desventajas: Bigger seats.

Ventajas: Very good,on time good service

Desventajas: Better seats on business in boing 737 800

Ventajas: G

Desventajas: G

Ventajas: Yes

Desventajas: Nothing except the airport

Desventajas: My bags were delayed, and ten days later, I still don't have them.

Ventajas: The crue was great. Food was great

Ventajas: Seats were small.

Desventajas: The boarding process was inefficient and long. The seats don’t recline and very little leg room.

Ventajas: The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight.

Ventajas: La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo.

Desventajas: Train staff to be more responsive to customersn need

Desventajas: The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected

Ventajas: Every thing. Was good

Desventajas: The seat’s

Ventajas: Good trip

Ventajas: Quick departure

Desventajas: Boarding was chaotic. In seat entertainment had great selection, but dated screens.