Encuentra vuelos baratos de Buenos Aires Aeroparque Jorge Newbery a Madrid (AEP - MAD)

Ventajas: I missed my flight, latam's computer was down, I stayed at the airport for 16 hours with them telling me I can't refund, I can't reschedule, pretty much they took my money and left me stuck in Houston. I waited for this day for 6 months, I sold my car, just for this trip. never flying latam

Desventajas: customer service is the worst I've ever seen in my life.. worse then any other place I've gone, they will not even try to look into your situation, they took my boarding pass and left me stuck in Houston. $1,000 put into their pocket with no service rendered. I hate my life

Ventajas: Service is better . Has improve a lot

Ventajas: Boarding was easy.

Desventajas: Nothing

Ventajas: Me dolieron mucho los oídos durante el aterrizaje del avión

Desventajas: Que brinden alguna bebida o alimento que ayude a descompresionar los oídos

Ventajas: Great crew and competent pilots! We arrived safe and on time - always a big plus

Desventajas: Seats, as in so many planes, were cramped and small for larger people.

Desventajas: Made me check my carryon while waiting to board even though I said no and didn’t ask anyone else if they wanted to. Plane left half hour late

Ventajas: The crew was excellent very very nice . The seats are ok .

Desventajas: Food is very

Ventajas: Roomy seating. You guys need N/A for the ratings... there was no entertainment or food.... do I rate this 1 or 5 star?

Ventajas: La atención del personal, comodidad del avión, las comidas

Ventajas: Said Paulo airport was chaos but flight was great

Ventajas: You made it possible to change my flight to one earlier

Desventajas: The food

Ventajas: Flight from LAX to Lima good enough. Flight from Lima to Buenos Aires very bad. Old plane food sucked and entertainment non existent.

Desventajas: Awful service. Terrible food. The seats are so uncomfortable and the service rude.

Ventajas: They were very kind!

Desventajas: Probably the space we need more room, so we could stretch our legs and be more comfy!

Ventajas: The flight attendants were nice

Desventajas: The gate people were indifferent, bordering on rude. A bag which I’ve used for hundreds of flights as a carry on “weighed too much” and suddenly required checkin with a charge despite it being a carry on for the first leg. No one could explain to me the difference of the weight in the overhead versus the belly of the plane. I will NEVER fly LATAM again and will make sure that I spend a lot more than $30 for all of my future travels in their region. Too bad that their rules are designed to steal from the customer. I won’t be fooled again.

Ventajas: Nothing in particular

Desventajas: Organization, information and communication

Desventajas: Se perdio una valija.

Ventajas: La atención del personal, comodidad del avión, las comidas

Ventajas: Me dolieron mucho los oídos durante el aterrizaje del avión

Desventajas: Que brinden alguna bebida o alimento que ayude a descompresionar los oídos

Ventajas: Casi nada

Desventajas: La comida es muy pobre, para viajes relativamente largos afrecen sandwich que en realidad es un pan wich.

Ventajas: The flight attendants were nice

Desventajas: The gate people were indifferent, bordering on rude. A bag which I’ve used for hundreds of flights as a carry on “weighed too much” and suddenly required checkin with a charge despite it being a carry on for the first leg. No one could explain to me the difference of the weight in the overhead versus the belly of the plane. I will NEVER fly LATAM again and will make sure that I spend a lot more than $30 for all of my future travels in their region. Too bad that their rules are designed to steal from the customer. I won’t be fooled again.

Desventajas: They made a mistake at the check in counter and gave my wife someone else’s boarding pass which was for a different flight. As we tried to board the flight, the woman at the gate told us it was the wrong flight and wouldn’t let her on. I showed her our reservation and she refused to help. She kept pushing back and told me the other flight arrives at the same time which wasn’t true. It was an hour later. She had no interest in helping us resolve this issue until I had To get assertive and threaten to file a complaint. I boarded the flight and the flight attendants questioned us why Y wasn’t on the flight. I told them she was stopped. After lots of back and forth the woman at the gate realized the mistake. Y boarded the flight. We didn’t receive an apology for the horrendous treatment of a customer. At this point we had nowhere to store carryon.

Ventajas: All confortable

Desventajas: Turn down the light

Ventajas: La atención del personal, comodidad del avión, las comidas

Ventajas: I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!

Ventajas: The crew was excellent very very nice . The seats are ok .

Desventajas: Food is very

Ventajas: Buen embarque

Desventajas: Servicio a bordo

Ventajas: Flight from LAX to Lima good enough. Flight from Lima to Buenos Aires very bad. Old plane food sucked and entertainment non existent.

Ventajas: I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!

Ventajas: The flight attendants were nice

Desventajas: The gate people were indifferent, bordering on rude. A bag which I’ve used for hundreds of flights as a carry on “weighed too much” and suddenly required checkin with a charge despite it being a carry on for the first leg. No one could explain to me the difference of the weight in the overhead versus the belly of the plane. I will NEVER fly LATAM again and will make sure that I spend a lot more than $30 for all of my future travels in their region. Too bad that their rules are designed to steal from the customer. I won’t be fooled again.

Ventajas: Food

Desventajas: Better pillows

Ventajas: excellent in alla aspects

Ventajas: Vuelo rápido

Desventajas: Demora en el embarque y despegue

Ventajas: I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!

Ventajas: On time

Desventajas: Nothing

Ventajas: The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else.

Ventajas: The snack was ok.

Desventajas: The flight was delayed for over one hour and a half and nobody could tell us why

Ventajas: They were very kind!

Desventajas: Probably the space we need more room, so we could stretch our legs and be more comfy!

Desventajas: Too tight, no entertaintment

Ventajas: The crew was excellent very very nice . The seats are ok .

Desventajas: Food is very

Ventajas: easy enough...

Ventajas: La atención del personal, comodidad del avión, las comidas

Ventajas: El vuelo salió a tiempo

Desventajas: Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto.

Desventajas: They made a mistake at the check in counter and gave my wife someone else’s boarding pass which was for a different flight. As we tried to board the flight, the woman at the gate told us it was the wrong flight and wouldn’t let her on. I showed her our reservation and she refused to help. She kept pushing back and told me the other flight arrives at the same time which wasn’t true. It was an hour later. She had no interest in helping us resolve this issue until I had To get assertive and threaten to file a complaint. I boarded the flight and the flight attendants questioned us why Y wasn’t on the flight. I told them she was stopped. After lots of back and forth the woman at the gate realized the mistake. Y boarded the flight. We didn’t receive an apology for the horrendous treatment of a customer. At this point we had nowhere to store carryon.

Desventajas: Made me check my carryon while waiting to board even though I said no and didn’t ask anyone else if they wanted to. Plane left half hour late

Ventajas: Plane was clean, videos worked well. Cabin attendants were gracious and spoke excellent English. Food was good.

Desventajas: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

Ventajas: Service is better . Has improve a lot

Ventajas: The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else.

Ventajas: The crew really was amazing and very kind

Desventajas: The boarding was too slow and it delayed the departure

Ventajas: Low prices

Desventajas: Boarding process to chaotic and slow

Ventajas: The people were very kind and very respectful.

Desventajas: Well I think this doesn’t have nothing to do with the airline, I guess... any way the airport is dirty, and very to buy something you got have more money than you think, the salesperson are not friendly. To get to the plane they checked everybody’s luggage again in the crazy way!