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Desventajas: KLM crew exceed our expectations

Desventajas: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Ventajas: Comfortable seat, great crew.

Desventajas: Flight delayed, no USB port and no entertainment

Ventajas: Nice attention and good food. Plane and seats are confortable

Desventajas: seat comfort

Ventajas: Crew was amazing. Good movie selection. Pretty comfortable.

Desventajas: Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup.

Ventajas: Crew was very nice and helpful.

Desventajas: Children children children.....

Ventajas: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Desventajas: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Ventajas: Service is awesome. Food is great.

Desventajas: People with short connection are affected by the 15 to 25 minutes delay.

Ventajas: Friendly crew

Desventajas: KLM lost one piece of my luggage

Ventajas: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Ventajas: We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above.

Desventajas: Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time.

Ventajas: Seats super comfy

Desventajas: Children children children.....

Desventajas: Seats too close when leaning back

Ventajas: Crew members went out of their way to ensure the passengers’ comfort.

Desventajas: Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag.

Desventajas: The multiple gate changes & technical delay caused us to miss our connection to Boston

Ventajas: Crew was super professional and friendly !

Desventajas: Little to no overhead cabin room to stow by my bag so had to place under my feet.

Ventajas: Seats were good, flight attendants cordial.

Desventajas: It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal.

Ventajas: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.

Ventajas: Friendly crew

Desventajas: Can’t think of anything

Desventajas: Entertainment

Ventajas: Onboard crew were nice and polite. Flight was on time (a rarity).

Desventajas: The boarding crew was rude and unpleasant, the plane was boiling hot.

Ventajas: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.

Desventajas: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.

Desventajas: they must work on quality and price

Ventajas: I don't think I say anything I liked.

Desventajas: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.

Ventajas: Me gusto que está aerolínea no hace escalas para llegar directo a México lo que acorta sustancialmente el tiempo de vuelo

Desventajas: Lo que no me gustó es la comida que ofrecen la verdad bastante mala desde los snacks hasta la comida central, los asientos se me hicieron algo duros pero aceptables, en los sobrecargos no te hacen sentir que estén al pendiente de ti no se acercan a preguntarte si se te ofrece un vaso de agua o algo uno tiene que ir prácticamente hasta la cocina a buscarlo, uno de los snaps que me ofrecieron era un pan con queso y jamón pero el pan estaba muy pasado probablemente de su fecha de caducidad e incluso

Ventajas: Good beverage service.

Desventajas: Over an hour delayj for departure.

Ventajas: The crew and the timing were ok

Desventajas: The seats were uncomfortable

Ventajas: Crew was great, very responsive and hospitable!

Desventajas: more lunch choices, especially choices without dairy products.

Desventajas: Fix the damn KIOSKS at Vienna!

Ventajas: La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus.

Ventajas: Service is awesome. Food is great.

Desventajas: People with short connection are affected by the 15 to 25 minutes delay.

Ventajas: Great plane and staff

Desventajas: Delayed

Desventajas: I congratulate the KLM crew!

Desventajas: Server was mean

Ventajas: The flight was on schedule. The pilot was great and avoided turbulence.

Desventajas: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Desventajas: Great

Ventajas: Comfortable plan. crew, at least in our section of the plan was minimally attentive.

Desventajas: crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else.

Ventajas: The crew is really welcoming

Desventajas: The seats are too narrow and a bit too hard

Ventajas: Nice attention and good food. Plane and seats are confortable

Ventajas: Friendly crew

Desventajas: KLM lost one piece of my luggage

Ventajas: La atención estupenda

Desventajas: Los asientos un poco más declinables

Desventajas: My flt from DEN was delayed so I missed my connection - it didn't happen.

Ventajas: It didn't crash.

Desventajas: Food no screaming babies . Comfy seats and armrests,

Desventajas: Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks.

Ventajas: The flight was on schedule. The pilot was great and avoided turbulence.

Desventajas: Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing.

Ventajas: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Desventajas: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Ventajas: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Desventajas: the headrest is hard. Apart from that- all was fine

Ventajas: No delay and nice staff

Ventajas: General flight journey

Desventajas: Boarding was very slow.

Desventajas: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Ventajas: Muy buena atención de la tripulación

Desventajas: Tener más variedad de películas

Ventajas: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Desventajas: the headrest is hard. Apart from that- all was fine

Ventajas: Flight from LAX to FRA

Desventajas: Not canceled flights !

Desventajas: First leg was delayed out of Belgrade so I missed the connection to Washington

Desventajas: Great

Desventajas: Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination.