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Ventajas: The staff

Desventajas: We were delayed for extremely long

Ventajas: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Desventajas: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Ventajas: nothing

Desventajas: stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby

Desventajas: Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time

Desventajas: Nothing as such

Ventajas: General flight was good. Loved the food.

Desventajas: Beeing more than an hour delayed

Desventajas: Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world

Ventajas: Everything else

Desventajas: Cabin crew less approachable than usual

Ventajas: More leg room, easy boarding and comfortable flight in economy

Desventajas: NA

Ventajas: Good service and a modern airplane

Desventajas: The check in at JFK, too chaotic

Ventajas: Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!

Desventajas: Nothing

Ventajas: Excellent service with attention to detail

Desventajas: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection

Ventajas: Very friendly

Ventajas: Crew, food

Desventajas: I had to pay for the luggage. I thought it was included.

Desventajas: We never made it to Phoenix with BA

Ventajas: Entretenimiento: Buen sistema de pantalla interactiva con mucha variedad de películas, nuevos estrenos y sobre todo valoro la disonibilidad de estas películas en español-castellano. Me gusto mucho el poder disponer de suficientes bebidas y refrescos durante el vuelo.

Ventajas: Early arrival and free upgrade!

Desventajas: Nervous neighbors

Ventajas: Everything except cabin comfort was fine

Desventajas: Very hot on the whole flight

Ventajas: EAsy boarding

Ventajas: Very friendly crew that empathized with the plight of the passengers on board. The poor experiences throughout the journey could have been avoided if United changed it's policies and processes to become more customer focused.

Desventajas: So many small things add up to an overall poor experience on a flight, and it doesn't seem like United understands this. 1) WiFI was down. 2) Entertainment screens for several of the passengers on board were not working. The poor lady next to me had a broken screen, and combined with the broken WiFi, she literally just sat in her seat looking forward for several hours (after she finished the podcasts on her phone). 3) For a 5-6 hour flight, food (more than just snacks) were available for only about half the passengers on board. Apparently its an intentional policy of United to only have food available for a portion of the passengers. It wasn't even possible to purchase it if I wanted to because by the time the crew got to me, they were all out. 4) Baggage space under the seat varies wildly depending on your seat. For some reason, the aisle seat has the smallest space I have ever seen in my life (about the size of a shoe box). It was the first flight I have ever been on where I was literally not able to fit a small backpack underneath my seat.

Desventajas: Delayyyyyyyyyed

Desventajas: Original flight through Houston was delayed and rerouted through SFO. Then the connecting SFO flight was delayed and missed original flight. Spent 24 additional hours at the airport to catch the next available direct flight. Had an aisle seat but then put between two men who took both armrests for 15 hours.

Ventajas: Great flight path, crew and comfort

Desventajas: Food was okay at best and the inflight entertainment went out about half way.

Ventajas: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Desventajas: Turn the lights on early making it hard to sleep

Ventajas: Entertainment options.

Desventajas: Service was poor, seat did not recline, and the food was terrible.

Ventajas: The service

Desventajas: The food.

Ventajas: On time flight

Desventajas: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.

Desventajas: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Ventajas: Well, it got me from Point A to Point B I guess

Desventajas: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

Ventajas: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Desventajas: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

Desventajas: I did not like the food

Desventajas: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Ventajas: Nothing

Desventajas: Everything

Ventajas: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Desventajas: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Ventajas: It was early arrival

Desventajas: Nothing

Ventajas: Crew was extremly helpful, friendly and happy.

Ventajas: Entertainment, food, comfort

Desventajas: Slow boarding/alighting, entertainment system was too sluggish

Ventajas: All ok

Ventajas: The time, wasn't long flight

Ventajas: El vuelo salir a tiempo y las filas para el embarque estan muy organizadas por zonas.

Desventajas: Una compañera con la que viajaba, tuvo problemas con la lectura de su código QR desde su celular. El sistema no lo leía correctamente y no le dio tiempo de regresar a un kiosko a imprimir su pase de abordar, por lo que perdió el vuelo y tuvo que esperar 2 horas para tomar el siguiente vuelo.

Ventajas: Puntualidad

Desventajas: Wifi

Ventajas: They are very efficient

Ventajas: Crew was extremly helpful, friendly and happy.

Ventajas: Crew was good

Desventajas: No idea why there was over a two hour delay.

Ventajas: I called to change seats for my citraveele and it was not adjusted

Ventajas: Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane.

Desventajas: We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like.

Ventajas: Nice plane looks new

Ventajas: Nada..!

Desventajas: Perdi mi conexion y un vuelo posterior por culpa de una demora por mantenimiento

Ventajas: The staff are friendly

Desventajas: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

Desventajas: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Ventajas: Excellent service and on time performance.

Ventajas: Excellent service and on time performance.

Desventajas: The most unprofessional ground staff I have met coupled with the most disorganised airport

Ventajas: Comfortable because the plane wasn't full.

Desventajas: Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies.