Ventajas: "I liked both the seat and crew service"
Ventajas: "Crew were extremely professional"
Desventajas: "The seats were less comfortable for me"
Desventajas: "Todo muy bien!"
Ventajas: "Great Crew."
Desventajas: "Improve baggage charges"
Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Desventajas: "The chicken was undercooked."
Desventajas: "Poorly organised meal service"
Ventajas: "Crew was very friendly and professional"
Desventajas: "45 minutes late departure"
Ventajas: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Desventajas: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"
Desventajas: "Everything starting from the check in to on board restrooms"
Ventajas: "The crew was okay, though a little bit occupied and thus ignoring some of the customers' requests. The seats are comfortable and spacious with enough leg room"
Desventajas: "The food could have been better. Honestly much better"
Desventajas: "Bole airport in Addis no place to sit and wait befor you check in"
Ventajas: "The staff"
Desventajas: "We were delayed for extremely long"
Ventajas: "The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover."
Desventajas: "Transportation from the aircraft to terminals."
Ventajas: "New plane but movies are old. Too sad"
Desventajas: "Toilets and hygiene"
Ventajas: "Nice crew"
Desventajas: "Aircraft and business seat just medium Food quite as fast-food service"
Ventajas: "The customer service from crew members"
Desventajas: "The snacks"
Desventajas: "The entertainment system wasn't working properly. I requested Asian Vegetarian Meal and they gave me regular Vegetarian Meal."
Desventajas: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"
Ventajas: "Flight attendants were helpful and attentive."
Desventajas: "Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited."
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Ventajas: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Desventajas: "Well there was no entertainment in the flight. That is it"
Ventajas: "Great entertainment center and seat back video."
Desventajas: "No Wifi available"
Ventajas: "Crew was amazing"
Desventajas: "Everything was bad, very upset !"
Ventajas: "food and beer were fine"
Desventajas: "4 flights ,4 delays. poor customer service . every thing is very slow ."
Desventajas: "Airport in ADS was very basic. Was hard to find a descent toilet"
Desventajas: "Delayed without explanation or heads up"
Ventajas: "evry thing"
Desventajas: "no thing"
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Ventajas: "Great prices, and helpful staff"
Desventajas: "The food was mediocre, almost poor."
Desventajas: "The flight was good"
Ventajas: "The flight was smooth and the crew courteous. In fact the passengers all applauded when we landed."
Desventajas: "To reach Addis Abba/Arusha from the west coast of the US by Ethiopian Air, one must go through Dublin. I wish there was a Seattle to Addis Abba choice."
Ventajas: "aircraft was clean and excellent condition, crew friendly"
Desventajas: "pre flight information unclear, changing gates and unorganized boarding could be improved."
Ventajas: "Friendly team."
Desventajas: "Hi, I have asked 3 members of the crew to get me a glass of water from the time I boarded the flight. It took 45 minutes for them to hand me a glass of water. I have to wait till they all got settled. Only when them to start the service they were able to give me some water. I was really thirsty otherwise, I wouldn't have to ask for three members. I think it's important that they respond more promptly and do a quick service considering the long flight we have."
Ventajas: "Would have liked to have seen more of the cabin crew, but they were pleasant."
Desventajas: "Food choice was limited. Ethiopian often ran out of meals and just gave me whatever option they had left. Entertainment system didn't always work properly."
Ventajas: "The service during the flight was perfect"
Ventajas: "The service, the comfort, the team was brilliant."
Ventajas: "Smooth Flight."
Desventajas: "The food."
Ventajas: "Long flight but comfortable. Pleasant crews"
Ventajas: "There was nothing specific on the positive side. Only the cost of the ticket was okay."
Desventajas: "The plane looked pretty worn down. There was not a lot of Soap in the bathroom, which is a no-go for an international flight."
Ventajas: "Boarding was okay and crew were friendly"
Desventajas: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."
Ventajas: "They flight was on time."
Desventajas: "The food is poor. They should change the menu and improve on the quality of food. The personal entertainment system was not working. Such a long flight need to have good entertainment for passengers."
Ventajas: "EVERY THING WAS ON TIME"
Desventajas: "FOOD NOT GOOD"
Ventajas: "The crew were excellent especially lead hostess. I liked the comfort n entertainment very much."
Desventajas: "Vary the snacks to include fruits. Include warm drinks like water during meals."
Ventajas: "The service inside"
Desventajas: "At Addis the waiting room was so crowded and did not understand the announcemnets."
Ventajas: "Nice plane, comfortable seats"
Desventajas: "We confirmed our special meal, and they forgot to pick it up."