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Desventajas: Nothing

Desventajas: Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!

Ventajas: Delicious food for coach

Desventajas: Cabin crew arrogant and rude Power ports didn’t work WiFi down

Desventajas: Delayed 4 hours on tarmack

Ventajas: Friendly

Desventajas: Food

Desventajas: Mexico City airport is a disaster, taking off!!!

Ventajas: Loved it ... I had a layover and my flight from the other airline was late ... did t have a chance to che k in and Aeromexico printed my my boarding ticket at no cost and saved me time to catch my flight !

Desventajas: Awesome

Ventajas: Not a thing

Desventajas: Timing

Ventajas: Crew service was excellent

Ventajas: Service and comfort

Desventajas: Food

Ventajas: Everything

Desventajas: bueno

Desventajas: The audio jack of the movie is not good It's on & off seems loose

Ventajas: Seats too small

Desventajas: Crappie entertainment. Never figured out how to login on phone,

Ventajas: Boarding was very efficient. Flight attendants were helpful and kind and seemed to care.

Desventajas: We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo.

Desventajas: No US airline seems to have figured out how to board without long line in the jetway. But not a big deal.

Ventajas: Everything!

Desventajas: Remain awesome!

Ventajas: We were in coach and the crew made us feel like it was business class!

Desventajas: Seat wasn't comfortable

Ventajas: Yes crew was amazing

Desventajas: May be more frequent hydration

Ventajas: Had to pay extra for my luggage I was only allowed one when it was always two.

Desventajas: Having more student deals.

Ventajas: When we arrived at airport to check in there was no internet and only people who had checked in much earlier on their phones could go to the boarding area. A large number of people had to wait for "somebody" to write (!) boarding passes. All of this was quite a mess and took a long time.

Desventajas: Communication was lacking...

Ventajas: Todo muy bien

Desventajas: The email we received with our reservation it included a personal belonging and carry on, however at the counter they said in their system it was not registered like that and even though we showed them the confirmation email, they charged us for the carry on.

Ventajas: Quick boarding

Ventajas: The crew on my flight was excellent. Thank you.

Ventajas: The gluten free meals were quite good. Everything seemed clean.

Desventajas: The plane was small for a transatlantic flight. The entertainment was not easy to find/access.

Ventajas: My luggage arrived 3 days after and stuff was stolen....

Desventajas: Maybe not steal passengers stuff?

Ventajas: I love everything!!!!!

Desventajas: Nothing everything is great !!!!!

Desventajas: Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off

Ventajas: The time we take to aboard

Desventajas: The space between seats

Ventajas: Absolutely nothing

Desventajas: It was cancelled and no one alerted me until I arrived at the airport.

Desventajas: The audio jack of the movie is not good It's on & off seems loose

Ventajas: Kudos to the employees who really tried to help rather than pay mere lip service.

Desventajas: The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?

Desventajas: The carrots were hard and the bread was cold.

Desventajas: Delayed 4 hours on tarmack

Ventajas: Everything was fine excellent.

Desventajas: Everything was excellent.

Desventajas: Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off

Ventajas: The time we take to aboard

Desventajas: The space between seats

Desventajas: El piloto fue brusco en el descenso y acabábamos de comer. En el WC, se activó solo el desagüe, me asusté, me levanté un poco y me manché. Llamé por el timbre y, tras varias veces, vino un sobrecargo,. Le pedí que entrara en el lavabo porque tenía vergüenza y tuve que insistirle. Entró, le expliqué y me ayudó pero me hizo sentirme fatal con los pantalones manchados y que quería que le dijera con pasajeros cerca.

Ventajas: Great crew great pilot great entertainment

Desventajas: The way we board feels very classist.

Ventajas: Nothing

Desventajas: Proper communication

Ventajas: Smooth flying!

Desventajas: Better & more snacks.....no ice?

Desventajas: Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!

Desventajas: Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off

Ventajas: The seat was super confortable

Ventajas: Nothing in particular

Desventajas: A more organized boarding process

Ventajas: nothing

Desventajas: smell, old chairs, lights on the entire time

Ventajas: Great attention by the crew

Ventajas: Crew was extremely kind and helpful. Plane was very clean. Food was excellent.

Desventajas: Lost bag that arrived just as we were on our.

Ventajas: Nothing

Desventajas: Check in was slow. Boarding was disorganized - half the plane was business class or so-called preferred status. Ground staff were unhelpful

Ventajas: El trato a los clientes

Desventajas: Pudo haber sido mejor que respeten mis horarios de vuelo, me cambiaron los horarios en la ida y la vuelta y me han hecho perder dinero por reservas

Ventajas: Seats too small

Desventajas: Crappie entertainment. Never figured out how to login on phone,

Desventajas: Provide earphones or headphones

Desventajas: I almost lost my flight because of a delay issue, I literally had to run more than 2KM, electrical outlet was not working on business class, a bit disappointing;(

Desventajas: Bathroom floors could be better.

Ventajas: On time, friendly staff

Ventajas: Everything as should be, nothing special

Desventajas: Just the necessary. Don’t change it

Ventajas: Loved it ... I had a layover and my flight from the other airline was late ... did t have a chance to che k in and Aeromexico printed my my boarding ticket at no cost and saved me time to catch my flight !

Desventajas: Awesome

Ventajas: Buena atención durante el viaje

Desventajas: El caballero que nos hizo el check in fue bastante desagradable y nos hizo un trámite muy irregular. A mi acompañante lo quería forzar a que lleve su equipaje de mano abajo pues sobrepasó el límite de 10 kg (11kg) pero mi amigo prefirió sacar una chaqueta de la maleta. En mi caso llevaba una maleta con un peso inferior a 10kg pero como llevaba un pequeño bolso no me quería permitir llevar mi equipaje más grande conmigo a pesar de que muchas personas llevaban bolsos de mucho mayor tamaño que los míos. Entonces introduje el pequeño bolso en el grande. Nosotros llegamos de unas excelentes vacaciones, pero su actitud nos hizo llevarnos un amargo recuerdo del regreso y de su aerolínea, pues finalmente nos dice que él estará en el sector para abordar el avión y nos amenazó con que si nos ve con los bolsos como llegamos nos hará abandonar el avión para pagar por el equipaje y así hacernos perder el vuelo. Afortunadamente no lo vimos más. Lamentable la experiencia y ojalá puedan revisar quién nos hizo el check in para que no vuelva a realizar malos tratos a próximos pasajeros. Saludos Mi acompañante es Sergio Ibaceta Guzmán, vuelo am448, fecha 02.11, asiento 12d, control 114, clase v, zona 4, hora del vuelo 12:15

Desventajas: I almost lost my flight because of a delay issue, I literally had to run more than 2KM, electrical outlet was not working on business class, a bit disappointing;(

Ventajas: On time

Ventajas: Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement).

Ventajas: Nice helpful crew, plane was clean, arrived ahead of schedule

Desventajas: Nothing much

Ventajas: The crew was nice. They did a very good job under the circumstance.

Desventajas: The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything.

Ventajas: Boarding was very efficient. Flight attendants were helpful and kind and seemed to care.

Desventajas: We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo.

Desventajas: The carrots were hard and the bread was cold.

Ventajas: Crew ok ... not engaging

Ventajas: Friendly

Desventajas: Food

Ventajas: Crew was very attentive & polite.

Desventajas: Online seat selection.

Ventajas: nothing

Desventajas: smell, old chairs, lights on the entire time

Desventajas: Be in time, over 1 hr delayed.

Desventajas: Great crew!

Desventajas: Provide earphones or headphones

Ventajas: The crew was nice. They did a very good job under the circumstance.

Desventajas: The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything.

Ventajas: Nada.

Desventajas: Puntualidad y responsabilidad

Ventajas: Crew nice

Desventajas: The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day

Ventajas: La tripulación fue muy amable y me ayudaron con mi dolor de cabeza, el chico que me atendió tuvo la amabilidad de preguntarme cómo me sentía después de un par de horas

Desventajas: Los asientos no son tan cómodos

Ventajas: Everything was fine excellent.

Desventajas: Everything was excellent.

Desventajas: More leg room