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Desventajas: Good flight

Desventajas: Would've been better if Air Canada had not downgraded the land to a propeller plane!

Ventajas: My flight was canceled

Ventajas: The food was very good.

Desventajas: The entertainment system on the plane could be better, on the flights back from Venice to Minneapolis there were no personal screens for each seat. Instead you had to have a phone. Also, there was no wi-fi.

Desventajas: Delta is top notch!

Ventajas: No comments

Desventajas: Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight.

Ventajas: Funny crew members and very friendly captain

Ventajas: The access to the full library of entertainment & internet access included with the flight .

Desventajas: Larger Portion/Variety of edible Snacks . . Chips Trail Mix Cheese itz Cookies

Ventajas: Good

Desventajas: Entretenimiento y comida

Desventajas: I had a three hour delay because of a maintenance problem with the aircraft. As a result I missed a connection to São Luis de Marañon and had to spend on a Hotel and a few to change the flight.

Desventajas: Scan machine at gate. Needed two not one. Never got to eat. Waited in line 30 mins

Desventajas: The quality of food

Ventajas: the service was great! lots of great movie options

Desventajas: VERY hard to hear important details from the captain. Nothing could be heard. Also, the gate numbers kept changing CONSTANTLY. I was given one then like 4 more at Mexico City. Lastly, our flight was delayed and even after everyone boarded it took about 40 minutes for the plane to take off.

Ventajas: No

Desventajas: Be on time,safety, and honest

Ventajas: Checking was fast and easy.

Desventajas: Seat cushions were super uncomfortable.

Ventajas: Japanese nuts were interesting. Great stewardess.

Desventajas: Some entertainment.

Ventajas: Nice hosts. Good seats. Delicious food. Smooth flight.

Ventajas: Quick check in online

Desventajas: Plane was 2 hours late taking off and we missed our connecting flight.

Ventajas: Efficiency

Desventajas: Boarding

Ventajas: The seat was very comfortable and the service friendly.

Desventajas: The flight was four hours late! Inefficient boarding process, no information given about delay.

Desventajas: Flight was delayed 45 min

Ventajas: The entertainment system and hardware of the plane is pretty good.

Desventajas: Staffs' interaction with customers. Perhaps be more attentive from time to time.

Desventajas: Flight was delayed by 2.5 hours.

Desventajas: Didn't get requested seats

Ventajas: Clean plane. Pleasant crew

Desventajas: There was a mechanical failure that wasn’t caught at preflight and made us anxious about dependability of the aircraft Also resulted in an hour and half delay for departure

Ventajas: The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great.

Desventajas: 7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing....

Ventajas: The space between the seats

Desventajas: Seats space

Ventajas: Nothing special.

Desventajas: You cannot recline the seats.

Ventajas: great crew

Ventajas: First place is bad service

Desventajas: Avianca never change ,manipulate customer

Ventajas: La tripulación fue muy amable

Desventajas: El sanduche que no sea con pan integral

Ventajas: La puntualidad

Ventajas: Airport

Desventajas: Cancellation with little notice and rebooked on flight two days later.

Desventajas: I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos.

Ventajas: Nothing. Crew unfriendly. In AC You should pay for everything, including the seat or you are in risk to no board because the oversell

Desventajas: Everything in all the process. The airplane is the worst

Ventajas: Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes).

Desventajas: Leave on time so passengers dont miss their connection flights My family of 7 people are stuck at the airport in Zurich with no connection flights until tomorrow to have to board on two additional flights Absolutely unacceptable Never again will we book flights with Delta.

Desventajas: An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay.

Desventajas: Hour late and no wifi!

Ventajas: Funny crew members and very friendly captain

Ventajas: Nothing

Desventajas: Very bad service, delays, luggage is on a different flight. Absolutely terrible airline

Desventajas: The quality of food

Ventajas: El asiento horrible. Mucho calor

Desventajas: Los horarios y el cumplimiento con el itinerario

Ventajas: Modificación de asiento

Desventajas: El trato en mostrador

Desventajas: Paid extra to upgrade. Then never saw the flight crew during the flight. And they provided no drink or snack service. Instead they all huddled at the front of the plane and talked with each other. Disappointing to say the least.

Desventajas: Snack . Don’t have 0 snack in the plane

Ventajas: The crew wonderful

Ventajas: The plane was nice

Desventajas: I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations.

Desventajas: Delayed 4 hours

Ventajas: The crew was amazing! They were helpful and professional. Made the flight wonderful. Our stewardess, Brenda Joyce, has great energy. My daughters and I were taking a trip to honor my husband who recently passed and she was phenomenal at keeping our spirits up.

Desventajas: Better snacks.

Ventajas: The seats were comfortable

Desventajas: Why does Delta sell earphones?

Desventajas: Food options had run out by the time the crew reached my seat.

Ventajas: We were able to use a friend’s first class companion upgrade

Desventajas: Nothing

Ventajas: Boarding was fast and landed on time.

Desventajas: The temperature was too cold to get comfortable. I had on a jacket and a blanket, drank hot tea and still managed to get a cold after leaving the plane. Also the food wasn’t good.

Desventajas: Not sitting for an hour on the runway with no A/C.

Ventajas: On time flight, efficient, friendly crew. Clean plane.

Desventajas: I was told that 30 minutes is plenty of time to make a connection at DCA. However in order to make a connection there you need to take a bus across the tarmac. The bus sat on the tarmac loading up with way too many people for 10+ min… Almost missed our connection

Ventajas: Great stews

Desventajas: Food, 1st class had granola bars. Live tv was advertised, but not available

Desventajas: Leg room

Ventajas: Nice crew. Very smooth flight.

Desventajas: -35 minute delay

Ventajas: No carry on space, no leg room for a 6’4” individual

Desventajas: I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now.

Ventajas: Fast boarding, on time, food was pretty good

Desventajas: Toothpaste on board

Desventajas: Hour late and no wifi!

Desventajas: Working USB ports. On time departure.

Ventajas: Nothing

Desventajas: Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed

Desventajas: Our flight was late, and we had a sick passenger and had to wait until they leave however many of us had connecting flights in which we missed. The flight attendant should have allowed the one's connecting a flight leave first.

Desventajas: El servicio del personal

Desventajas: Nothing. All excelent

Ventajas: The crew was amazing in business class - very friendly and helpful. Best flight I've ever been on!!

Desventajas: There was no wifi on the plane but I know LATAM is working on getting that. Other than that, it was perfect.

Desventajas: All is perfect

Ventajas: Crew was very courteous and professional.

Ventajas: We paid for extra leg room but did not receive it. Our complaint to the staff was dismissed without a care. We will be taking our business to Alaska Airlines in the future.

Desventajas: Everything

Desventajas: Food options had run out by the time the crew reached my seat.

Desventajas: Access to WiFi

Desventajas: La comida

Ventajas: flight attendants were attentive

Desventajas: The flight attendants could have smiled more

Desventajas: We left 25 minutes late ....

Ventajas: There was no food for Service nor food for purchase

Desventajas: Options to purchase food