En vigor el 1 de mayo: estamos actualizando nuestras políticas de privacidad y cookies.

Los precios son en Peso argentino.

Hoteles en Cancún

Hoteles en Cancún

Busca hoteles en Cancún en cientos de webs de viajes a la vez

Check-in
Check-out
Comparar KAYAK con |

Información útil

Temporada baja noviembre
Temporada alta diciembre
  Precio medio (entre semana): $ 9364
  Precio medio (en fin de semana): $ 7164

el mes más barato

62%

bajada de precio esperada

el mes más caro

64%

aumento de precio esperado

(precio promedio en las últimas 2 semanas)

dom. - jue.

(entre semana)

(precio promedio en las últimas 2 semanas)

vie. y sáb.

(noche de fin de semana)

Preguntas frecuentes al reservar hoteles en Cancún

¿Cuánto cuesta un hotel económico en Cancún?
Los usuarios de KAYAK encontraron habitaciones dobles en Cancún a partir de $ 260 en los últimos 3. El precio promedio es de $ 6796.
¿Cuánto cuesta un hotel en Cancún esta noche?
En las últimas 72 horas los usuarios encontraron Cancún hoteles para hoy a partir de $ 1010. También encontraron hoteles 3 estrellas desde $ 1010 y 4 estrellas desde $ 2031.
¿Cuánto cuesta un hotel en Cancún este fin de semana?
En las últimas 72 horas los usuarios han encontrado Cancún hoteles para este fin de semana a partir de $ 1328. También han encontrado hoteles 3 estrellas desde $ 1328 y 4 estrellas desde $ 2960.
¿Cuáles son los barrios más populares para hospedarse en Cancún?
For more information about Cancún's different neighborhoods, check out our Cancún's City Guide.
¿Cómo encuentro hoteles cerca de mi ubicación?
Echa un vistazo a nuestros mapas de hoteles y encuentra los mejores cerca de ti.

¿Dónde hospedarse en Cancún?

Nuestra herramienta Heatmaps te ayuda a encontrar el mejor lugar para hospedarte en Cancún mostrándote opciones de hotel próximas a las actividades que te interesan.

Los mejores hoteles en Cancún

Ver todo
Detalles Opiniones
The Beloved Hotel, que dispone de una piscina al aire libre, un jacuzzi y un baño de vapor turco, está situada en Cancún y pone a su disposición un alojamiento moderno. Asimismo, proporciona un alojamiento de 5 estrellas con habitaciones con aire acondicionado. Los huéspedes pueden disfrutar de muchas instalaciones y servicios, tales como un centro de belleza, un club infantil y pensión completa. Para la comodidad de las familias, grandes o pequeñas, hay habitaciones de diferentes diseños y servicios para los más jóvenes, así como una piscina infantil y servicio de niñera. El hotel dispone de modernas habitaciones con minibar, una ducha y un secador de pelo. Además, hay diferentes habitaciones diseñadas específicamente para familias. Los huéspedes pueden vivir una experiencia culinaria única en el restaurante de la propiedad, que es una opción ideal para los que desean quedarse cerca de sus habitaciones para comer o cenar. Al final del día los huéspedes pueden relajarse y tomar una copa en el acogedor entorno del salón-bar. The Beloved Hotel es una base ideal para explorar el Gran Puerto y Club de Golf de Playa Mujeres, además de todo lo que la zona ofrece. El atento personal del mostrador turístico estará encantado de ayudarle a organizar y reservar excursiones y actividades durante su estancia en Cancún.
10,0 Excelente
Ventajas: Food, atmosphere, size and the spa were amazing!
Desventajas: We couldn't think of anything - other than more information on the website about no need to worry about making dinner reservations, how to get a taxi/shuttle from airport, the fact that Hydrotherapy session takes the full hour...
9,1 Excelente
Ventajas: Staff was very friendly and accommodating Landscaping beautiful.
Desventajas: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Excelente
Ventajas: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Desventajas: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Excellence Playa Mujeres - Adults Only - Cancún - Edificio
2
9,4 Excelente (2.575 opiniones)
$ 24601+
Detalles Opiniones
Este alojamiento se encuentra cerca de un campo de golf, al lado de una playa privada, en Playa Mujeres. Lugares de interés en las inmediaciones: Punta Sam Ferry Terminal (1,2 km) • Club de golf de Playa Mujeres (2,3 km) • Zona Arqueológica El Meco (3,7 km) • Playa Norte (6 km) • Dolphin Discovery (reserva natural) (6,8 km)
10,0 Excelente
Ventajas: El servicio era increíble. Todo el mundo fue muy amable. Hay un montón de restaurantes y la comida era buena. El hotel es grande, pero muy extendido haciéndolo más íntimo.
Desventajas: No hay privacidad en el baño.
8,5 Excelente
Ventajas: Los jardines son geniales. Realmente me gustó la configuración. La gente era muy agradable. Realmente un gran lugar para visitar.
Desventajas: No como las puertas de baño de cristal. No hay privacidad.
10,0 Excelente
Ventajas: Todo está limpio, sabroso, y diseñado para que el huésped esté contento.
Desventajas: El aire acondicionado no estaba suficientemente fuerte en los principales restaurantes.
10,0 Excelente
Ventajas: El personal era excelente!! Todo el complejo estaba extremadamente limpio y bonito!!! Sin duda volveré!!
9,0 Excelente
Ventajas: Ubicación Servicio Medio ambiente
Desventajas: Comida Camas Almohadas
10,0 Excelente
Ventajas: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Desventajas: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
10,0 Excelente
Ventajas: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Desventajas: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
9,7 Excelente
Ventajas: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure
Desventajas: Sunscreen too expensive
9,7 Excelente
Ventajas: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!
Desventajas: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.
10,0 Excelente
Ventajas: El servicio y las instalaciones
Hyatt Ziva Cancun - Cancún - Edificio
3
9,3 Excelente (5.832 opiniones)
$ 25148+
Detalles Opiniones
En la playa, este alojamiento de Cancún se encuentra a pocos pasos de Playa Gaviota Azul, Delfinario Delphinus Dreams y Playa Caracol. Playa Fórum y Centro de Convenciones de Cancún también están a menos de diez minutos.
10,0 Excelente
Ventajas: El personal, propiedad, servicios, y el paisaje son increíbles.
9,4 Excelente
Ventajas: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Desventajas: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Excelente
Ventajas: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Desventajas: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Excelente
Ventajas: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
9,1 Excelente
Ventajas: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Desventajas: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
Nizuc Resort and Spa - Cancún - Edificio
4
9,3 Excelente (1.923 opiniones)
$ 27503+
Detalles Opiniones
Si decides alojarte en Nizuc Resort and Spa, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a menos de 4 min en coche de Playa Delfines y a 6 de Ruinas El Rey. Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Cancún? En este complejo tienes a tu disposición 765 metros cuadrados de espacio con centro de conferencias. Hay un aparcamiento sin asistencia gratuito disponible.
10,0 Excelente
Ventajas: Arquitectura
10,0 Excelente
Ventajas: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Desventajas: Nothing to doesn't like there.
Riu Palace Las Americas - Cancún - Edificio
5
9,2 Excelente (3.837 opiniones)
$ 14004+
Detalles Opiniones
Este alojamiento de Cancún se encuentra cerca de un campo de golf, justo al lado de la playa. Lugares de interés en las inmediaciones: Centro comercial Plaza Caracol (0,2 km) • Playa Caracol (0,5 km) • Playa Fórum (0,8 km) • Playa Gaviota Azul (1 km) • Centro de Convenciones de Cancún (0,5 km)
10,0 Excelente
Ventajas: Todo era increíble. Todo incluido es la mejor.
Desventajas: Es difícil encontrar algo que estaba mal. Lo haría de nuevo.
10,0 Excelente
Ventajas: Habitaciones limpias personal cortés
Desventajas: La lluvia
8,2 Excelente
Ventajas: Es el personal más amable que me he encontrado.
10,0 Excelente
Ventajas: Todo. Desde la sala de las instalaciones. La gente era muy servicial y amable.
Desventajas: Nada. Todo era genial!
7,7 Bueno
Ventajas: The capitan Rigoberto from the Krystal was excellent very polite. Explain everything of the menu. Gave us seats.
Desventajas: When we arrived to the hotel, the people in the frontdesk couldnt find the reservation of Kayak and tell me that they never had a reservation of this company before. I had to wait for 2 hours before they could assign me a room. I made a second reservation for one more night and they made me go to the desk 3 more times. The person in charge was Daniel the second day .
10,0 Excelente
Ventajas: Nearly everything was absolutely amazing. Having room service and access to Riu cancun was also a huge plus.
Desventajas: The gym didnt have AC sometimes.
9,4 Excelente
Ventajas: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Desventajas: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
10,0 Excelente
Ventajas: The staff was amazing. When I first walked in I felt like royalty until the time I left. Attentive,friendly and very professional. Loved the face they replenished the mini bar in the room daily and if you run out call them and they will replenish your alcohol and drinks in no time. I can't wait to visit Again!
Desventajas: The room had a musty odor which after the second day I got used to.
5,3 Aceptable
Ventajas: Right next to the beach
Desventajas: Food was not good and they used cheap alcohol and didn't know how to make drinks correctly. On top of that service was bad and facilities are run down. Right when I checked in they gave us a room that was already occupied. It was so embarrassing walking in on someone else.. my friends AC didn't work well. The gym was old. They Japanese restaurant served cheap sake from Shanghai! Who drinks sake from Shanghai and not Japan!? Would never return or recommend.
10,0 Excelente
Ventajas: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Desventajas: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Finest Playa Mujeres by Excellence Group - Cancún - Habitación
6
9,2 Excelente (2.148 opiniones)
$ 21111+
9,4 Excelente
Ventajas: This resort is massive with beautiful ground and kind staff. Room was huge, comfortable bed and was always cleaned
Desventajas: Check in process was very inconvenient and frustrating. Even though checkin time was 3pm we couldnt do check in till 4 pm. As a compensation, my group received free hydrotherapy which was nice. The next day, i had to change the room because finest didnt reserve two rooms next to each other even though i reserved two rooms. I was told that the room will be ready by 2pm but it wasnt ready till 4 pm again! I wasted a lot of time the first 2 days. They seriously need to improve their check in process, besides this, i loved my stay here.
10,0 Excelente
Ventajas: Everything was excellent. They went above and beyond. Food was great for a different country, room service excellent. Don't order scrambled eggs(they must use premix or something but omlettes and fried eggs good). Water sports nice, rooms are clean and luxurious . Amenities in room exceptional. had toothbrushes, toothpaste, irons, robes, shampoos, soaps, etc.... Please remember to tip even though a tip is included in your room price. They make very little daily; like $4-6 a day and tips help. We paid $5-10 per meal, $1-2 round of drinks, housekeeper $20 for entire stay, bellmen $1 per bag.
Desventajas: The air condition works but any time you open any door it shuts off. So, if you are in and out during the day; your room will be cool but not as to what you think will be the best comfort you expect. When you wake in am you will be cold, but during day; not so much.. Keep doors sealed and shut .
10,0 Excelente
Ventajas: Todo...!!
Desventajas: Todo esta ecxelente!! Muy recomendable!!
10,0 Excelente
Ventajas: Since your arrival to your departure, you are treated like royalty. Everything is top quality, everyone in the world should experience cancun in finest.
10,0 Excelente
Ventajas: I liked the location, the safety, the beautiful buildings, and grounds. Many choices for foods, including healthy choices too. Favorite restaurants were the tapas restaurant, and the main buffet. Drinks were great, lots of fresh squeezed juices and of course specialty cocktails. The coffee and ice cream shop was fun. Service was good overall and room service was quick too. The staff at the front desk was very nice. We saved money by getting a regular room and not a rooftop suite or swim up suite and it was plenty nice. Service was always good, tip was "included" but I always tip when it was outstanding which was most of the time.
Desventajas: The Jacuzzi tub in your room can overflow very easily if you fill it too high...beware. They don't serve red bull or any energy drinks on the property. Some restaurants were closed, due to private parties, so you don't always get as many choices as you expect. They ran out of towels in the beach/pool area. Most restaurants are closed between 4-6pm. Dress code in the different restaurants and no reservations allowed is a pain. There was quite a bit of seaweed on the sand due to a lot of wind. There are way too many light switches in the room, it can take 10 minutes just to figure out how to turn them all off at the end of the night.
The Ritz-Carlton Cancun - Cancún - Edificio
7
9,2 Excelente (1.636 opiniones)
$ 20017+
Detalles Opiniones
Entre el cristalino mar Caribe y el cielo azul, sale el sol para anunciar el comienzo de otro brillante día en el The Ritz-Carlton, Cancun, uno de los hoteles de lujo más elegantes del cautivador litoral maya de México. Este hotel frente al mar cuenta con una prístina playa en la que podrá entretenerse realizando una amplia variedad de actividades frente a la costa, o bien no hacer nada en absoluto. Además, este hotel de lujo en Cancún ofrece experiencias gastronómicas sazonadas con los mejores sabores de México, un spa que adapta las antiguas terapias mayas con una estética moderna y el relajante sonido de las olas rompiendo junto al hotel por la mañana. El The Ritz-Carlton, Cancun es perfecto tanto para parejas como para familias, ya que ofrece una escapada de ensueño a otro mundo que deja a todos sin aliento.
10,0 Excelente
Ventajas: Un gran servicio que es inigualable. Un ambiente muy cálido y acogedor
7,1 Bueno
Ventajas: Limpieza, tranquilidad y ubicación.
Desventajas: El spa no está a la altura de un cinco estrellas. Opciones de restauración limitadas.
10,0 Excelente
Ventajas: Este complejo tiene la mejor playa y servicio de piscina servicio que he visto.
Desventajas: Se celebraba una gran convención en el resort con algunos grupos de huéspedes inmaduros.
10,0 Excelente
Ventajas: La
8,8 Excelente
Ventajas: Excellent service… Staff was truly attentive, professional, and welcoming. Facilities are excellent and well-maintained… Subtle elegance. Food is the best I've experience in Cancun over the years… Fantino is outstanding! Beach is great… good waves too.
Desventajas: Some things, with which we'd expect The Ritz-Carlton to do better… Major item: The bed, while clearly of "high quality", caused both of us to have noticeable back aching. Medium item: Fantino is perhaps one of the best restaurants in Mexico, and it delivered quite nicely. However, we ordered Carpaccio for our appetizer, and it was never delivered and never acknowledged. Minor item: The staff consistently failed to refill our Perrier sparkling water, even though attending to the other items during our meals. It's as if the water bottle were invisible! Minor item: Although the Ritz-Carlton does very well overall to provide "silence and darkness" for a good night's sleep, the thermostat in the room was noticeable in clicking on & off every few minutes.
9,3 Excelente
Ventajas: Great location in front of crystal blue and white sandy beaches. The staff is extremely professional and friendly. They will over extend them selfs to you. The food is also fantastic. The hotel had two 5 diamond restaurants that will knock your taste buds. I highly recommend this hotel.
Desventajas: Although we stayed in a renovated room I think the hotel needs to be updated specially in the common areas like the area passed the lobby.
9,7 Excelente
Ventajas: the bell boys, valet, Wait staff are incredibly attentive and very polite. The rooms are very clean and spacious. Overall the hotel has a very luxurious feel.
Desventajas: The front lobby staff can be a bit nicer, more welcoming and less grumpy-looking especially when being asked a question.
Le Blanc Spa Resort - Adults Only - Cancún - Habitación
8
9,2 Excelente (1.112 opiniones)
$ 31456+
Detalles Opiniones
En la playa, este alojamiento de Cancún se encuentra a quince minutos a pie de Playa Chac Mool, Playa Fórum y Centro de Convenciones de Cancún. Playa Caracol y Delfinario Delphinus Dreams también están a menos de 2 kilómetros.
9,4 Excelente
Ventajas: La comida y el servicio
Desventajas: Fue reservado como frente al mar. Me dio la vista parcial al océano. De lo contrario no nada malo que decir
9,4 Excelente
Ventajas: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Desventajas: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9,1 Excelente
Ventajas: Everything
Desventajas: That even though I received a confirmation email from kayak that my reservation was nowhere in their system. Makes me not want to use kayak anymore. I was upset by it.
9,1 Excelente
Ventajas: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Desventajas: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
Riu Palace Peninsula - Cancún - Edificio
9
9,1 Excelente (5.626 opiniones)
$ 13878+
Detalles Opiniones
En Cancún, este alojamiento en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a quince minutos a pie de Playa Langosta y Playa Tortuga. Playa Tortugas y Playa Caracol también están a menos de 5 kilómetros.
10,0 Excelente
Ventajas: Todo
10,0 Excelente
Ventajas: Servicio, comida y entretenimiento
10,0 Excelente
Ventajas: Restaurants were great food was fantastic the staff is very friendly I'm very helpful rooms were excellent and clean
Desventajas: There was nothing I do not like about this place
10,0 Excelente
Ventajas: Just about everything. If we needed something for the room it was taken of fast. Food was great in every restaurant we ate at even the buffets we very good.
Desventajas: Making reservations for the specialty restaurants several days ahead. We've stayed at Dreams resorts which didn't have this policy. The host just told us how long a wait we might have for a particular restaurant that evening and we came back when it was our turn.
5,7 Aceptable
Ventajas: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Desventajas: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
8,0 Excelente
Ventajas: The room was very nice and the cleanliness of the hotel was great.
Desventajas: The food was lacking but that is somewhat understood at a resort.
7,4 Bueno
Ventajas: Great seating and overal service was wonderful....but....
Desventajas: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
7,4 Bueno
Ventajas: Clean, food at buffets very good. bartenders were great group of people. view and beach were wonderful.
Desventajas: Restaurants not so great, although buffets very good. In room bathroom water closets with louver on doors was odd. Nobody wants to hear their spouse going to the bathroom. Public rest rooms were very hot in water closets. Water / mini bar replacement did not happen everyday. Our room was not cleaned one day. Spa was ok, but no tour given to explain what other amenities were available in the spa. Massage table sqeeked so loudly, it was interruptive and distracting during the massage. Why you can't convert to US dollars in the lobby is beyond me.
Fiesta Americana Condesa Cancun - Cancún - Edificio
10
9,1 Excelente (5.304 opiniones)
$ 17999+
Detalles Opiniones
Este alojamiento se encuentra junto a la playa, en Zona Hotelera, a quince minutos a pie de Aquaworld y Museo Maya de Cancún. Playa Delfines y Ruinas El Rey también están a menos de 3 kilómetros.
7,1 Bueno
Ventajas: Bonita piscina y bares. Las habitaciones cómodas. Cerca de la playa.
Desventajas: El personal siempre pide propinas. Las habitaciones no estaban muy limpias. No hay nada que hacer por la noche. No ponen suficiente alcohol en las bebidas. Poca variedad de comida.
9,4 Excelente
Ventajas: La comida era increíble
Desventajas: Compartir vendedor de tiempo son fastidiosos
10,0 Excelente
Ventajas: La comida era fantástica, así como la ubicación. Servicios en todo el hotel.
Desventajas: Las camas no eran muy cómodas
4,0 Aceptable
Ventajas: En la playa, bebidas gratis.
Desventajas: El personal era grosero. Las habitaciones y restaurantes era cálido y húmedo. Servicio de atención al cliente era pobre.
10,0 Excelente
Ventajas: Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.
6,5 Bueno
Desventajas: The hosted Víctor, he was very agressive whit us abouth the hotel rewards program
10,0 Excelente
Ventajas: We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.
9,1 Excelente
Ventajas: The most friendliest and helpful staff I've ever experienced. They definitely go the extra mile with a smile.
Desventajas: The food was a disappointment, and the alcohol was not the best. Maybe having more of a variety and top shelf . You could offer an all inclusive upgrade to offer better selections. the all inclusive upgrade would require a different color band and pay extra.
7,1 Bueno
Ventajas: The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.
Desventajas: Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.
9,6 Excelente
Ventajas: Great service, best I've ever had
Desventajas: I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway
4,5 Aceptable
Ventajas: It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.
Desventajas: Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent
10,0 Excelente
Ventajas: Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.
Desventajas: I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.
Marriott Cancun Resort - Cancún - Edificio
11
9,1 Excelente (3.972 opiniones)
$ 9210+
Detalles Opiniones
Si decides alojarte en Marriott Cancun Resort, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a menos de cinco minutos en coche de Aquaworld y Museo Maya de Cancún. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
10,0 Excelente
Ventajas: Gran vestíbulo y habitaciones. La comida era buena y cara. Los jardines estaban muy bien cuidados. El personal era muy profesional y cortés.
Desventajas: Nada
9,4 Excelente
Ventajas: Personal amable, la playa preciosa, amplia piscina y bañera de hidromasaje
10,0 Excelente
Desventajas: Me encantó. No tengo comentarios negativos.
8,8 Excelente
Ventajas: Me encanta el ambiente orientado a la familia.
Desventajas: El producto de limpieza utilizado tiene un olor demasiado fuerte y la bañera podría estar un poco más limpia, el interruptor de la luz necesita limpieza.
8,8 Excelente
Ventajas: Me gustó todo
Desventajas: No hay cafetera en las habitaciones
7,0 Bueno
Ventajas: Cama cómoda. Playa. Desayuno en la piscina.
Desventajas: Se anuncia como todo incluido, pero no lo es. Hay muchas obras en la planta superior
8,0 Excelente
Ventajas: Location was perfect. Guests were very polite.
Desventajas: What little money (pathetic amount) Marriott pays their employees and knowing that the employees are charged for what little food they eat on site. Cleaning staff was great, front desk very helpful. Tour operator was not helpful.
8,6 Excelente
Ventajas: Loved the location of the hotel right on the water. We were there at the end of September, so it wasn't too crowded. The hotel was absolutely beautiful with great seating if you want to have a nice chat over coffee with your friends, like I did. The rooms were very clean and housekeeping did a great job each day of restoring it back to new. The gym was great - I actually went every single day. Overall everything about this hotel was pretty great, especially for the price. The hotel is close to a bus line in order to access main parts of town, i.e. Market 28 and the nightlife. The Champion restaurant/bar that attaches to the hotel has good food and fun karaoke at night, and wasn't too crowded either.
Desventajas: There wasn't a lot of cheap food options nearby the hotel, which made it slightly difficult to stay on a budget (since we weren't all inclusive).
9,1 Excelente
Ventajas: Staff was friendly and very helpful; good location with bus stop right in front, and of course, right on the beautiful beach; several restaurants in the hotel
Desventajas: pool is pretty simple, not huge, (but still very nice)
9,4 Excelente
Ventajas: The rooms were clean, the facilities were great, and the service was incredible. Everyone we encountered was so nice, attentive, and helpful! There are tons of chairs on the beach and a good number with umbrellas for those who want shade. The staff at the beach bar were always so nice and fast. They will make sure you have everything you need for the whole day. Get the Ceviche -- it's great!
Desventajas: Check-in/Check-out were a bit rough. While the staff was still very friendly, both processes were veryyyy slow.
Secrets The Vine Cancun Adults Only - Cancún - Edificio
12
9,1 Excelente (3.828 opiniones)
$ 22456+
Detalles Opiniones
En Cancún, este alojamiento en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a quince minutos a pie de Playa Ballenas y Aquaworld. Acuario Interactivo de Cancún y Plaza la Isla también están a menos de 3 kilómetros.
9,7 Excelente
Ventajas: Todo es de primera categoría.
Desventajas: La ubicación de la habitación era horrible.
10,0 Excelente
Ventajas: Todo era increíble!
Desventajas: Nuestro fregadero sobre fluyen en nuestra segunda habitación
10,0 Excelente
Ventajas: Todo fue más allá de nuestras expectativas! Increíble! Una verdadera experiencia de sueño! 100% lo recomiendo
8,0 Excelente
Ventajas: Buena comida
Desventajas: Personal, Darcel era grosero y muy poco profesional.
10,0 Excelente
Desventajas: Campo de ventas del club de vacaciones.
10,0 Excelente
Ventajas: Nos encantó el hotel y los jardines. La playa era perfecta. El servicio fue de primera y atento a todas las necesidades. Tuvimos un problema con nuestra habitación y fue atendido en cuestión de minutos. La comida es buena y o genial. Estaba allí para quitar las malas hierbas con un grupo grande y un montón de diversión sin preocupaciones.
10,0 Excelente
Ventajas: La comida, la playa, el hotel, el atento personal.
Desventajas: El encargado me robó 100 dólares. Pocos enchufes en las habitaciones
10,0 Excelente
Ventajas: El hotel era precioso. Todo estaba muy limpio. Tenían un excelente servicio al cliente. Ellos saben anticiparse a tus necesidades. El personal fue muy amable y muy alegre.
Desventajas: No hay nada que no me guste.
3,1 Regular
Ventajas: Las instalaciones estaban muy bien.
Desventajas: Terrible experiencia en general. diente roto mi comida del servicio de habitación y no pareció importarle a nadie. Todo el viaje fue una pesadilla.
10,0 Excelente
Ventajas: Me gustó todo, cómo que está cerca del aeropuerto, el personal es amable, el desayuno buffet es tan organizado, con un montón de variedad, deliciosos restaurantes a elegir cada noche y una hermosa piscina.
10,0 Excelente
Ventajas: El mejor hotel en el que he estado. Servicio de primera clase. Sin duda lo recomiendo a cualquiera.
Desventajas: Todo era perfecto
9,7 Excelente
Ventajas: Moderno, limpio, y un gran servicio. Fuimos en octubre y no estaba demasiado lleno.
Desventajas: El proceso de registro y hubo que aguantar que nos quisieran vender otras cosas.
8,5 Excelente
Ventajas: Great Room junior suite Nice beach Great Staff
Desventajas: I would think 2x if you're traveling solo. This hotel was couples, families.
9,7 Excelente
Ventajas: The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.
Desventajas: You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.
8,5 Excelente
Ventajas: The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.
Desventajas: The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.
10,0 Excelente
Ventajas: Todo en general
10,0 Excelente
Ventajas: This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.
Desventajas: There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.
9,1 Excelente
Ventajas: It is top three resorts in Cancun easily.
Desventajas: There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.
8,8 Excelente
Ventajas: This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.
Desventajas: Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.
Beach Palace - Cancún - Habitación
13
9,1 Excelente (1.841 opiniones)
$ 20480+
Detalles Opiniones
En la playa, este alojamiento de Cancún se encuentra a diez minutos a pie de Yacimiento arqueológico Yamil Lu'um y Acuario Interactivo de Cancún. Plaza la Isla y Playa Fórum también están a menos de 3 kilómetros.
8,0 Excelente
Ventajas: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.
Desventajas: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
6,2 Bueno
Ventajas: Beach location
Desventajas: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
Sun Palace - Cancún - Edificio
14
9,1 Excelente (1.121 opiniones)
$ 19176+
Detalles Opiniones
En la playa, este alojamiento de Cancún se encuentra a menos de 5 kilómetros de Playa Delfines, Ruinas El Rey y Aquaworld. Museo Maya de Cancún está a 3,6 km de distancia.
10,0 Excelente
Ventajas: The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!
10,0 Excelente
Ventajas: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Desventajas: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
10,0 Excelente
Ventajas: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Desventajas: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
10,0 Excelente
Ventajas: Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!
Royal Service at Paradisus Cancun - Cancún - Edificio
15
9,1 Excelente (1.017 opiniones)
$ 18461+
En la playa, este alojamiento de Cancún se encuentra a pocos pasos de Playa Ballenas y Aquaworld. Playa Delfines y Ruinas El Rey también están a menos de 3 kilómetros.
Iberostar Cancun - Cancún - Edificio
16
9,0 Excelente (7.291 opiniones)
$ 15854+
Detalles Opiniones
En la playa, este alojamiento de Cancún se encuentra a quince minutos a pie de Playa Delfines, Ruinas El Rey y Museo Maya de Cancún. Aquaworld está a 2 km de distancia.
10,0 Excelente
Ventajas: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Desventajas: No top shelf alcohol choices.
10,0 Excelente
Ventajas: We were very pleased with every aspect our stay at the Iberostar Cancun.
The Grand at Moon Palace Cancun - Cancún - Edificio
17
9,0 Excelente (6.669 opiniones)
$ 23550+
Directamente en la playa, este alojamiento de Cancún se encuentra a menos de 20 kilómetros de Wet’n Wild Cancún, Playa Delfines y Bahía de Petempich. Cancún Country Club y Ruinas El Rey también están a menos de 20 kilómetros.

Los mejores hoteles en Cancún cerca de Centro de convenciones de Cancún

Ver todo
Grand Fiesta Americana Coral Beach Cancun - Cancún - Edificio
1
9,2 Excelente (3.204 opiniones)
$ 14466+
10,0 Excelente
Ventajas: Todo era exquisito!! Llevé a mi marido para su cumpleaños 40. El servicio era perfecto en todos los sentidos. La gente es muy amable y servicial. El océano era precioso... relajante, la perfección en todos los aspectos!!
Desventajas: Nada!!
8,0 Excelente
Desventajas: No hay servicio de transporte
10,0 Excelente
Ventajas: Lujoso hotel de alta calidad con un diseño compacto. Piscinas y la playa a un minuto a pie de la principal zona de vestíbulo. La playa tiene mucho surf y nadar es muy factible. Bares y restaurantes de alta calidad razonablemente baratos. Reservé una mini-suite, que tiene una zona de asientos entre la zona de dormitorio y un balcón. Perfecto para descansar por la tarde. Hay muchos bares, restaurantes y clubes nocturnos a 5 minutos andando si quieres experimentar algo fuera del hotel.
Desventajas: Realmente no hay nada.
8,8 Excelente
Ventajas: El personal era excelente, muy atento y servicial, y en su mayoría bilingües. Estuvimos allí en marzo y el clima era genial, pero la playa está a la sombra bastante temprano en la tarde. Teníamos que movernos alrededor de la piscina en el sol. Afortunadamente, el resort no estaba lleno, así que no fue un problema. No comimos en los bufés, pero pedimos fuera del menú y la comida era muy buena.
8,5 Excelente
Ventajas: La ubicación del hotel cerca de la ciudad, la belleza del hotel y las instalaciones, la limpieza y mantenimiento de las instalaciones
Desventajas: 1) La ubicación de la playa no era la mejor. Durante el mes de febrero, el hotel en sí bloqueado está bloqueado del sol desde la piscina y la playa de alrededor de 8 am a 11 am y luego de nuevo desde alrededor de las 4 pm a 6 pm. Playa y piscina a la sombra del hotel. 2) Hay muchos niños para lo que quiere ser un hotel de lujo. 3) Asegúrese de usar la señal de la habitación para declarar que quieren privacidad. Limpieza venía cada día mientras estábamos durmiendo a pesar nuestro gritos - por favor no venga ahora.
9,4 Excelente
Ventajas: La ubicación del complejo era perfecta. Muy cerca de las tiendas, supermercados, restaurantes, el ferry a Isla Mujeres. La playa en el complejo era también muy bonita. El complejo en sí también era increíblemente agradable. El personal era amable y muy servicial. No cabe duda de que volvería a este complejo.
Desventajas: Cenamos en el restaurante mexicano en el complejo una noche; que es un bufé en vez de a la carta pidiendo. La cena era muy cara y decía "incluidas bebidas," sin embargo, la selección de bebidas disponible era limitada a opciones baratas que no servían normalmente. También cenamos un poco en la parte posterior y parecía que la comida en el buffet estaba a la intemperie por un tiempo antes de ser servida para comer. En general, yo recomiendo comer fuera del complejo. Tendrás una mejor comida a precios más bajos.
8,0 Excelente
Ventajas: Gran playa aunque hace sombra a partir de las 15:00 El personal es amable. increíble restaurante, Basílic. Las bolsas de té y café en la habitación pagan como si fuesen los artículos. Tienes que pagar para utilizar el gimnasio y el spa, incluso si la habitación en la que me alojé me costó US$500 por noche!
9,7 Excelente
Ventajas: Está justo en la playa con muchas piscinas y bares para relajarse. El personal es muy profesional y el 90% es bilingüe. Incluso hay una cabaña de deportes acuáticos en el extremo de la playa donde puedes alquilar motos de agua, parasailing, jet ski, etc.
Desventajas: Si vas a ir aquí en temporada baja como nosotros lo hicimos, sin tener en cuenta que en la parte de atrás del hotel (donde todas las piscinas y la playa se encuentran) no da el sol!! Así que oscurece un poco temprano para nuestro gusto. El sol se escondía detrás del gran hotel en como a las 3 pm cada día. Hemos empezado a levantarnos a las 8 de la mañana para aprovechar el día, nos enteramos después de equivocarnos.
10,0 Excelente
Ventajas: La ubicación era genial, a 5 minutos a pie de la zona del Coco Bongo pero todavía tranquilo. El servicio era perfecto, el personal era muy agradable y siempre nos preguntó si necesitábamos algo. La playa del hotel es increíble y muy cómoda para ir a la zona de la piscina. La hbitación era perfecta, limpia y cómoda.
Desventajas: Agua y café en la habitación no deberían tener cargo extra.
10,0 Excelente
Ventajas: El servicio es perfecto
8,0 Excelente
Ventajas: Buenas piscinas y acceso a la playa
Desventajas: Todo fue un extra, nada incluido, restricciones en comida/bebida afuera.
10,0 Excelente
Ventajas: Me encantó la ubicación. El personal fue maravilloso, especialmente el bar. El buffet de desayuno era excelente.
2,0 Regular
Ventajas: I like the facility
Desventajas: I didn't like the staff! I had paid for my stay through kayak arrived at the hotel late and staff didnt let me check in
10,0 Excelente
Ventajas: Everything about the experience was amazing. Pretty clear to me now why it's a 5 star rated hotel.
Desventajas: N / A
10,0 Excelente
Ventajas: When you stay here you know why it's called the "Grand" Fiesta Americana Coral Beach... It's GRAND! This was our fourth time in Cancun, and second time at this hotel. Service, cleanliness, location - water and land, comfort, style and elegance, and food are the best!
Desventajas: The price is more than a lot of hotels in Cancun, and it's not All Inclusive So you'll pay for food and drink, but it's worth it!
10,0 Excelente
Ventajas: The resort was clean, our room was spacious, the beach was beautiful and the food was delicious. We cannot wait for another visit.
10,0 Excelente
Ventajas: We stayed for a 10 year anniversary trip. It was a classy resort that we loved because it catered to a different style than the stereotypical spring break type resorts. Rooms, restaurants, pool, beach, all very spacious and stylish.
Grand Park Royal Cancún Caribe - Cancún - Edificio
2
8,6 Excelente (4.578 opiniones)
$ 12153+
Detalles Opiniones
Sus suites y habitaciones, con vistas de la costa y el océano, están ubicadas frente a una playa de fina arena blanca y aguas de color turquesa. Este complejo de playa se encuentra a pocos minutos de The Cancun Center y las principales áreas de compras y entretenimiento.
10,0 Excelente
Ventajas: Me encantó el personal de entretenimiento El director, Ubaldo, encarago de comida y bebidas era increíble! Complejo de super limpio Las duchas de hidromasaje son lo mejor!
5,3 Aceptable
Ventajas: Ubicación y algunos servicios.
Desventajas: La habitación no es muy cómoda. Cuarto de baño pequeño, la televisión no funcionaba siempre y la ducha no era muy buena. El hotel no está mal, pero esperaba mucho más por el precio.
6,8 Bueno
Ventajas: + Property: Nice landscaping, beautiful beach front, excellent "adult only" pool. Overall it was nicely maintained. Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean. + Staff: Bartenders & wait staff at the adult pool and rooftop bar were awesome. Waiters at all of the restaurants were good. Cleaning/maid staff were excellent and kept our room looking spectacular everyday. The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had. + Food: Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Desventajas: - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.
8,5 Excelente
Ventajas: Everything was amazing! All the staff were amazing, except check in boy. Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Desventajas: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.
7,7 Bueno
Ventajas: Comida, instalaciones, comodidad
Desventajas: Calidad del alcohol los tragos no eran buenos
Hotel NYX Cancun - Cancún - Edificio
3
8,1 Excelente (3.633 opiniones)
$ 6518+
Detalles Opiniones
Hotel NYX Cancun está en una fantástica zona de Cancún (Zona Hotelera), a solo 15 minutos a pie de Acuario Interactivo de Cancún y Plaza la Isla. Tendrás tintorería o lavandería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. ¿Estás organizando un evento en Cancún? En este hotel tienes a tu disposición 98 metros cuadrados de espacio con una sala de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
10,0 Excelente
Ventajas: Nuestra habitación frente a la playa estaba muy limpia, con unas vistas excelentes y amplias. El personal estaba siempre dispuesto a ayudar, muy agradable y amable. El desayuno está incluido en la estancia, estuvo por encima de las expectativas. El hotel también está muy cerca del centro. Yo recomendaría este hotel a mis amigos. Cinco estrellas! Volveré seguro volver.
Desventajas: Nos encantó todo.
6,5 Bueno
Ventajas: La ubicación frente al mar
Desventajas: La comida era horrible. No vale la pena con todo incluido
6,0 Bueno
Desventajas: Contratamos un taxi con el hotel para volver al aeropuerto, pero nunca llamaron al taxi. Que acabé cogiendo un taxi al azar y nos cobraron 800 pesos. algunas veces ellos nos daban información diferente
9,7 Excelente
Ventajas: El hotel fue totalmente renovado recientemente y todas las habitaciones son nuevas. El desayuno es bueno y seguro, así como las cenas.
Desventajas: Me hubiera gustado un colchón un poco mejor pero aún así es un gran hotel, en una gran ubicación y a un excelente precio.
2,8 Regular
Ventajas: Llegamos a nuestra habitación 1 hora antes ...
Desventajas: Nuestra habitación era de broma ... estaba inundada debido a que la bañera no se podía desaguar, el ventilador estaba a punto de caerse, las paredes eran finas como el papel, no tenía todo incluido salvo el precio ... para ser justos íbamos de pasar 6 días en otro complejo y sólo estuvimos ahí por 1 día, pero fue suficiente para saber que volvería a mi otro complejo ...
7,1 Bueno
Ventajas: La habitación y la vista eran geniales. Gran espacio, una gran sala de estar y un balcón. Gran zona de playa y bar/restaurante.
Desventajas: Confirmamos a las 3:30 una llamada de despertador 3 veces. No conseguimos una llamada de despertador. Fue bueno establecer nuestras alarmas de teléfono.
10,0 Excelente
Ventajas: El personal era muy amable y servicial. Habitación era espaciosa, con una cómoda cama, y vistas increíbles de la playa. Nos quedamos muy contentos con nuestra estancia aquí.
3,1 Regular
Ventajas: El esquema de colores era agradable! Tiene una caja fuerte en la habitación.
Desventajas: El ascensor no llegaba a mi habitación en el 6° piso, tuvimos que subir y bajar 75 escaleras con un montón de equipaje (horrible). El agua nos llevó unos 10 minutos para convertirse en tibia (no había agua caliente en mi habitación). Informé que al personal, no hicieron nada! La cama de matrimonio era dura. 1 toalla de cara en la habitación.
5,7 Aceptable
Ventajas: Hermosa ubicación! Preciosa terraza del restaurante al lado de la playa!
Desventajas: Los servicios de limpieza eran extremadamente malos! La habitación olía mal y el personal no maneja el día normal de limpieza muy eficientemente.
6,0 Bueno
Ventajas: Buena ubicación en el agua, cerca de tiendas y restaurantes.
Desventajas: Sin ascensor, habitación no se siente limpia. El baño estaba muy pasado de moda.
8,0 Excelente
Ventajas: La ubicación y las vistas desde la piscina, la habitación, el restaurante. La comida del restaurante es excelente.
Desventajas: No hay ascensores, menú del restaurante tiene pocas opciones para estancias más largas. Me comí todo el menú en 2 días.
5,7 Aceptable
Desventajas: Originally booked into a BASIC room and that would be a compliment. The furniture was similar to a thrift store and had one window maybe 3 feet square. The ac worked but could not adju
10,0 Excelente
Ventajas: The location was excellent. You can easily walk to several shopping centers nearby (or take the city bus, which stops just outside of the hotel). The staff was always courteous and helpful. The view from my room was beautiful and there was live music at the beachfront restaurant every night. I sat on my balcony and relaxed while listening to the music each night. I highly recommend NYX!
Desventajas: There was no hot water for the shower or sink. This led to some very chilly showers on the days I had to wake up at 4 a.m. or 5 a.m. This didn't bother me, but I was on the 6th floor and there's no elevator so be prepared to potentially get a workout.
6,0 Bueno
Ventajas: Malls within resonable walking distance in both directions.
Desventajas: The basic room in which we stayed desperately needs a renovation. The room didn't have a working safe, as the lock was broken, and the fridge didn't cool either.
2,8 Regular
Ventajas: Location
Desventajas: First room they gave us was an old room, with rusted lamp shades, cloth shower curtain with mold, hard dryer plug fused and melted to the outlet (when I confronted the front desk about this she told me "did you call maintenance?"... for what? so they can rewire the entire room??), we arrive and there was a plate of discarded food on the building steps, when I told the front desk she told me that it was room service... 20 hours later the plate was still there. After the first night thy switched us to one of the new rooms, still had an ancient mattress, and the pipes smelled like sewers when you flushed. NEVER AGAIN.
7,1 Bueno
Ventajas: Complimentary wi-fi. Centrally located--within walking distance to restaurants/shopping. A bus stop right outside the hotel takes you to downtown in under 10 minutes. Beach front. Friendly staff. Modern rooms. Good breakfast.
Desventajas: Construction is going on next door and they work well past midnight--can hear the use of heavy machinery in one of the two rooms I booked. Sheets had stains. Both rooms had a strong odor coming from the drain in the shower. The bar, restaurants, and room service only accept credit/debit as a form of payment, You can hear everything in the hallway from the room.
4,5 Aceptable
Ventajas: We were promptly checked in at our 6pm arrival. The room we were assigned had wet tile floors, the smell of mold and visible mold stains on the bathroom walls. We were given a different room that was bigger in a better location. Unfortunately, this room had worse mold than the first room. The climate control intake was full of dust and dirt and was well beyond needing maintenance. Staff was efficient and friendly at the included breakfast.
3,1 Regular
Ventajas: The location is good; a short walk to the luxury shopping at La Isla Mall.
Desventajas: Upon checkin, we were surprised with an upcharge of $52 for an additional guest. I had booked two rooms for a total of three people for $368 for one night. The website stated that the rooms were two person occupancy. When I explained to the staff that we were only going to be there for a few hours as we had a 4:00 a.m. departure, the staff was unwilling to make any concessions. When I arrived, there was no concierge at the taxi driveway. I lugged four bags up a flight of stairs in hot sticky late afternoon weather. Upon entering the lobby, the staff ignored us and made no effort to hold open a door or assist with luggage. The room was moldy, dingy and poorly lit with fluorescent lighting. The pillows were thin and inadequate for a room at this price point; there was a top sheet, but no blanket or any sort of comforter. Just a sheet. The pool, and surprisingly, even the hot tubs, were full of young and loud children. The water in the shower never reached above a slightly warm temperature. There was no lock provided for the old-style room safe in the room. The wifi did not work in the room at all. The concrete construction of the room made it impossible to get ANY cellular service in the room. After having dinner, we returned to the room at 11:00 p.m. and there was a live band performing in the pool bar no less than 15 feet from our room. There were no visible patrons, only a band and a couple of bartenders. Upon checkout (at 4 a.m.) there was no staff to assist with luggage, so I, once again, schlepped the bags down a long staircase to the taxi staging area. A security guard was roused from sleep and kindly called a cab for us. This hotel is an example of why I no longer stay in Cancun; the towns further south are much more calm and relaxing. I am typically a very positive reviewer, but this hotel is substandard and the staff does not seem to care. Stay elsewhere if you can; NYX it off of your list of prospective hotel accommodation providers.
7,7 Bueno
Ventajas: Staff is friendly enough, not overly friendly but not rude either. Lots of Europeans, which is fun. Food is decent. For the price is was worth it. LOVE dining on the beach every night by candle light.
Desventajas: Get the all inclusive package! If not they will nickel and dime you for everything including a glass of water. I would go back but only as an all inclusive. Alot of smokers.... And they didn't use an ashtray but not the resort's fault.
6,0 Bueno
Ventajas: I liked the building. It is beautiful. The beach front pool and restaurants are great with life music. It is a clean place. If you like to take photos, this place lends for great backgrounds
Desventajas: The worst part... the only time i used my debit card was in the lobby ATM.. When I returned from my trip, charges starting appearing from Mexico, Dubai, and other countries! My bank is great so I'm not even concerned, other then I am without a debit card for one week. By the way.. $2k in charges, yes, they went all out. Glad they will get nothing because I caught it early (not the hotel, but whoever stole my number from the ATM) I paid the hotel of course. I don't like my room cleaned while I'm there so I placed the Do Not Disturb sign. Guess! Yes, they walked in on my fiancee, and another day they walked in and did the bed. By the way, they went through out things. How do I know, If you travel much, you know where your things are. Nothing taken except my privacy and well my money from the ATM. The cleaning staff is grumpy but the behind the counter staff is a lot friendlier. The only reason I stayed is because I was going to leave the first day I got there and search for another hotel, but they game bigger room. And by bigger, I mean a regular size hotel room with only two towels and a floor mat. Wait, two towels? lol All I can do is laugh and now I know to just go for a big chain hotel like I usually do and skip the romanticism. I will make up for the romance with dinners and shows. Thank you for reading. Good Luck
10,0 Excelente
Ventajas: This hotel its truly amazing! The stuff so helpful, the room are breath taking. Had a huge suite with a huge open balcony with sea view!!! The deinks r just ok nothing special but the food was delicious
4,8 Aceptable
Ventajas: Hotel seems very nice at first glance. Modern lobby, two swiming pools, waterfront to the warm Caribbean, However... The hotel stinks, a mixture of mildew a specific cleaning agent and sewage. The room was too cold and it was impossible to adjust the temperature (two nights and two lobby phone calls). I know it sounds capricious but something is broken in this hotel. I suggest finding something in isla mojeres straight from airport if everything is booked and this is a last option.