Hoteles en Punta Cana

Desventajas: Mi grupo se enfermó por la comida.

Ventajas: Cualquier cosa que necesites en cualquier momento. El personal era amable, servicial y atento. La mejor comida en el DR. Licor de alta calidad impresionante, playas limpias

Desventajas: Todo era maravilloso. No tengo ninguna queja!

Ventajas: Servicio excepcional, la comida es muy buena. Limpio, pintoresco y hermoso. No hay muchos otros huéspedes (a diferencia de profundidad dos sillas alrededor de piscinas en otros resorts) pero lo suficiente como para que el complejo no se sienta vacío. En general, una fantástica experiencia.

Desventajas: Reservar camas de sillas de piscina se ha convertido en todo el mundo dejando sus toallas a las ~7-8 am y a veces no vuelven hasta la tarde (como respaldo hay un montón de cabañas de playa). Sistema de reservas de restaurante también un poco frustrante, a menudo tenía el posible la última vez de 9 pm hasta los horarios 2 días antes (buffet nunca decepcionado y el servicio de habitaciones 24 horas también era bueno)

Ventajas: El complejo estaba muy limpio, muy bien cuidado y hermoso. El personal era muy amable. El buffet de marisco era un favorito.

Desventajas: Tuvimos dificultades para hacer reservas para la cena donde queríamos ir, y conseguir tiempos convenientes. En sitio pensándolo ahora nos podría haber enviado un correo electrónico con antelación. Pero no teníamos ni idea de que era una opción. O de qué sería necesario.

Ventajas: El personal es de lo mejor. Son receptivos a sus necesidades y son muy amables.

Desventajas: Nada.

Ventajas: Excelente comida en comparación con otros resorts en DR.

Desventajas: Algunos miembros del personal eran sarcásticos

Ventajas: Todo muy bien. Cuidado

Desventajas: Jugos. Naturales. En el almuerzo. Y cena

Ventajas: Las piscinas eran increíbles! Preciosas y muy limpias. La vista a la playa era preciosa. Las habitaciones estaban bien y el servicio de limpieza era bueno. Un montón de actividades para todos los miembros de la familia.

Desventajas: La comida era muy impredecible. La única cosa que fue mediocre en este viaje.

Ventajas: Ovation

Desventajas: Horrible servicio de Internet. No volvería por eso. Mucho de bueno que no tiene sabor.

Ventajas: Todo está cerca. El local es nuevo.

Desventajas: El servicio de habitaciones no es bueno. Y las toallas demasiado viejas. Un día solo nos dieron una toalla para 4 personas.

Ventajas: We like the facilities for little kids. Family friendly, you have to walk (but we do not mind) they have 2 trolleys that pass every 6mnts. the personal is nice, it could be nicer the one in reception but they are ok. They help me to prepare the Happy birthday of my grandmother with music and the cake, that was the extra mile :)

Desventajas: The personal is nice, it could be nicer the one in the front desk but they are ok. I know that the hotel was full, but every customer is important. Beside the monologues of yes and no (with any additional information) everything was nice.

Ventajas: Great facilities, beautiful setting, lots of fun activities available.

Desventajas: The food was absolutely terrible, both at the buffets and the a la carte restaurants. Most of the time the food seemed to be extremely dry, as if the food was pre-cooked and were sat under heating lamps for hours. The staff also seemed to be generally miserable, sometimes unhelpful and unfriendly. We were also left without toilet paper for an entire day, after the cleaner neglected to restock the bathroom. A lot of our calls to concierge also went unanswered or were redirected elsewhere to no avail. Also the lack of changing stations in the bathrooms throughout the resort is quite an inconvenience. We are a young couple with a nine month old infant, and having to go back to our room to change the baby is quite a task, as there is a lot of walking from the restaurants back to the rooms in the family section of the resort.

Ventajas: The Spa was great!!! My husband and I purchased a couples massage and it was awesome.

Desventajas: It would have been nice to have been able to get food at the pool bars rather than having to go to the main buildings where all of the restaurants, inlcluding the 24 hour snack bar was located. We were a decent walk away from these and it was annoying to have to go so far for just a snack. At times, some of the bar staff was rather snooty too.

Desventajas: If I have only one critic it will be for the casino staff,only place in the resort where for some reason the staff absolutely not friendly,

Ventajas: Beds were comfortable. Food was great, especially in the resteraunts. Super clean and friendly staff. A lot to do, we didn't leave the resort as we kept discovering something new.

Desventajas: Coffee. But after 4:00 the coffee and cigar lounge opens and that coffee was spelendid. Just wish it was open for breakfast.

Ventajas: The resort is beautiful. The design and the landscape is excellent. I had a great time meeting new people while there. The service is really good, because the staff is wonderful and professional. I liked that there is a train that takes you from place to place. If you're an adult, you will spend most of your time in the Strikers Bar or Casino or one of the pools. The drinks were really really good.

Desventajas: I hated the towel service (you have to bring your own towels to the pool in order to switch them out). There's a huge distance between everything (hence the train). Waiting on the train can be timely, so you may have to walk a lot to get to places. The disco tech has a bad DJ, but we made it fun. I didn't like paying for wifi. The food wasn't all that great. I hated that the only swim up bar was on the side wasn't on the adult only side, so that means you will see kids peeing in the fountain or walking around without diapers, even though they are not supposed to do either. I also didn't like that there's no food service by the pool. The tv didn't work in our room, and we had the repairman come by twice. There are so many mosquitos and flies.

Ventajas: Upon arrival, the staff was helpful, polite and always willing to help. Our room was very clean and maintained every day. We had a jacuzzi on our balcony with a great view of the beach. Food was good, a little repetitive , but you can always find something that you liked. Overall an amazing stay...

Desventajas: We were able to use the pool at the Bavaro Beach side but they would not serve us any drinks or let eat at the buffet.

Ventajas: Very good

Ventajas: El personal que trabajaba con los niños fue agradable

Desventajas: La playa no estaba tan bien, un montón de algas a veces. El personal de recepción era muy grosero y en general nada agradable. La comida estaba bien, pero no vale la pena el dinero

Ventajas: Realmente disfrutamos de nuestra estancia de 12 días! Las bebidas eran fuertes y excelentes. Los camareros y el personal de servicio era excelente. El complejo estará en reformas durante el verano. Conocimos a varias parejas que habían estado allí muchas veces antes. Frente a la playa, era increíble y la arena era muy suave. Sin duda volvería!

Ventajas: El lugar era de una calidad superior a la mayoría de los resorts de Punta Cana pero que sólo cuestan un poco más alto. Estaba limpio, la comida parecía un poco mejor y el personal era amable.

Desventajas: Respecto del todo incluido, podían haber más actividades. También siempre odio vestirme con pantalones largos y camisa manga corta largo cuando hacen 95° (nos dijeron que para un restaurante que necesitábamos un abrigo así que nos saltamos). Para una cena informal la comida es muy limitada. Mi mayor queja es que las camas hacían daño. La habitación era preciosa, pero no pude hacer una buena noche de sueño porque la cama dejaba mi espalda con dolor.

Ventajas: Estábamos allí para celebrar nuestro aniversario. La habitación estaba muy bien equipada con champaña, fruta, etc. Varias opciones de comida. El personal es amable. Disfrutamos del bar de la piscina. Las camas son muy cómodas, "estilo" tumbonas de playa.

Desventajas: La piscina cierra ridículamente temprano (18:00). Aunque los que pudimos encontrar eran amables, no había suficiente personal. Parece que a menos que estés en el Excellence Club (que cuesta más) no hay nadie que te ayude con una silla de playa o tome pedidos mientras estás en la playa. Tuvimos que poner nuestras propias sillas junto a la piscina, tuve que ir a una habitación por una toalla, etc. Las instalaciones son un poco viejas y gastadas. Por ejemplo, el jacuzzi en nuestra habitación parece ser bastante viejo.

Ventajas: Hermoso complejo y jardines. Teníamos una piscina que era una maravilla, así que estábamos justo al lado de la piscina. El personal era muy servicial. Las camas eran muy cómodas. Me gustaron las camas porque no tenían un pillow top. Los restaurantes son muy buenos y tienes un montón de opciones. Nos fuimos a descansar y eso fue lo que hicimos. Una vez mi marido fue a recoger su toalla de su silla y llevar y el empleado le dije que era su trabajo para poner la toalla en la lavandería y mi marido estaba de vacaciones y disfrutara de ellas. Estuvimos muy contentos con nuestros alojamiento. Tienen actividades si elegimos a participar. La piscina es como una larga laguna y las habitaciones la rodean. Decidimos estar en Excellence Club y parece que vale la pena el dinero. Estábamos en el edificio 7, que estaba cerca de los restaurantes, el vestíbulo y la piscina principal, así que nos gustó la ubicación.

Desventajas: La arena de la playa es difícil de caminar y tus pies se hunden. Es muy fina y no está llena. El entretenimiento es bueno pero no es genial, pero eso no es lo que nos encontramos. Tienes que reservar tu tumbona temprano en la mañana y algunas personas ponen toallas y nunca aparecen en todo el día. Creo que el personal debe supervisar esto.

Ventajas: Este es uno de los mejores complejos en los que he estado. Era precioso, limpio y el personal era increíble. Ya hemos hablado sobre volver el año que viene.

Ventajas: Absolutamente precioso! La piscina principal era enorme, así que había mucho espacio. Caminamos por la playa millas y millas.

Desventajas: Necesitan un deshumidificador para algunas de las habitaciones.

Ventajas: Personal amable. Habitaciones grandes y limpias y cómodas. Calidad y variedad de la comida. El check-in y check-out. Limpieza del complejo particularmente las áreas de la playa y la piscina.

Desventajas: Falta de variedad en el entretenimiento nocturno. Falta de actividades enfrente de la playa. Fuertes olas constantes

Ventajas: Great service. Beautiful accommodations and grounds. Beach was long, clean and deep, with plenty of chairs. Pool also had many chairs. Food was very good. We've been to other AI in PC and this is still the best.

Desventajas: Absolutely nothing

Ventajas: Service was excellent!

Desventajas: Electrics issues with spotty power on last day prompted us to check out early. Food was decent but wish there were more space at the specialty restaurants.

Ventajas: Atención personalizada. Mayordomo asignado. De Lujo.

Ventajas: Nada

Desventajas: Internet de alta velocidad, muy lento, sistema de domótica podría ser altamente mejorado.

Ventajas: Beautiful location and facility, friendly and attentive staff, great food

Desventajas: If you're going to have a high end television in the room please provide high definition service

Ventajas: Playa y bebidas estupendas

Desventajas: Comida mala, servicio al cliente horrible, deberían sustituir a todos los empleados

Ventajas: El servicio de spa era excepcional. Los bares tienen una buena selección de bebidas, y los camareros eran amables. En general el personal era muy amable y servicial.

Desventajas: Entrega de equipajes y servicio de entrega puede tomar un largo tiempo.

Ventajas: Bonitas habitaciones y una playa estupenda.

Desventajas: La comida era mediocre en el mejor de los casos. Esto fue decepcionante.

Ventajas: La experiencia de playa

Desventajas: El entorno familiar. El vasto complejo y lo lejos que estaba todo. La experiencia culinaria.

Desventajas: The elevator was broken and they said it had been for almost 2 months, the jacuzzi button was broken, mini bar was never refilled unless we called.

Ventajas: Great service and attentive staff. Rooms were spacious and beautiful. Overall, nice place for adults, families with young kids and hosting events.

Desventajas: Poor food choices for vegetarians. No variety of foods in buffet and limited in room dining with no vegetarian options present. Rooms were never cool enough despite getting fans and keeping it at lowest setting of 65 degrees F. And there was significant discrepancy about alcohol options all over the resort. Top shelf was not readily available or easily "finished" every day. At night, you would be asked to pay cash for drinks in the casino and charged to go to the club on site which is ridiculous.

Ventajas: food was ok. the view in really good.

Desventajas: the cleanliness of rooms are really poor. at night is very noisy even at the rooms. the room service is always late (after 2 or 3 hour after your request!!). Attention by the staff is really bad. It is not worth the 5000 to 600 per night at all. you can find several hotels all-inclusive in the area with much better service. I think they have sacrifice money by attention as they focus in large number of people. I felt like a code bar , there ins't personalize attention as you expect for that value.

Ventajas: Good location, nice facilities

Desventajas: Checkin and checkout process was the worst I ever seen. They said it was because of a system failure Room service failed many times delivering incomplete food orders. They forgot to clean our room after the first night and we had to call at least two times to make them clean the room

Ventajas: Playa, Comida, licor, espectáculos, personal

Desventajas: Las vistas de la habitación

Ventajas: Nuestra estancia en el Magestic Elegance fue verdaderamente inolvidable. El personal era muy amable y servicial. El servicio para los miembros del Elegance Club fue increíble. No podríamos haber disfrutado más de nuestra luna de miel!

Ventajas: La gente es excelente.

Ventajas: El personal era de primera clase. Desde el momento en que llegamos hasta que nos fuimos, el personal trabajador estuvo ahí para ayudarnos. Las instalaciones estaban muy bien cuidadas y muy limpias. Hay mucho espacio para encontrar un lugar para sentarse.

Desventajas: La comida parecía de comedor, saciante pero sin sabor. Este no es el caso de la cena, ya que los restaurantes eran maravillosos.

Ventajas: This was for our honeymoon and it was extremely relaxing. We enjoyed everything from the room, the food and the location. However the staff really made us feel welcome more than anything. Evelyn was the sweetest lady and helped us with our Spanish which was really cool and made us want to come visit with her everyday. The whole crew was amazing as well. Just to name a few that went the extra mile were Yahaira, Alberto, Black Barbie, and Franchesca. They were excelente!! Also their were a couple guys that did a paddle board yoga session with us and they were hilarious and a lot of fun but unfortunately we forgot to write their names down so now I can't recall. Overall though we would definitely recommend this place it was an awesome experience. Spending the extra money for the exclusive membership is worth it as well because the place is rather large and it's nice having your own butler and desk to help you with booking reservations and excursions. Their was only one restaurant we weren't huge fans which was Sea & See but a lot of others liked it. Just wasn't for us I guess. We loved the food everywhere else though and the drinks were always coming and very delicious as well!

Ventajas: The staff was great and made the vacation enjoyable!! We especially enjoyed Dergis Doroteo who took extra good care of our large group. He was so much fun that our group of 20 went out of our way to go see him at least once a day. The staff puts in extremely long hours and how they can stay so happy is amazing.

Desventajas: The food was hit or miss at many restuarants. Our group was large and some people had the exact same dish on separate nights and experienced great food to poor for that exact same dish.

Ventajas: The beach front area had plenty of seats and the beach itself was beautiful. Staff was friendly at all times. The food options were good and with a variety. They had day and night activities to offer so there was always something you could do if you chose.

Desventajas: One of the pools was drained and out of use so the first two days we did not use the pool because the other pool was full which was really annoying. Dinner reservations to specific restaurants could only be made in person so it was an inconvenience to have to go to the front and worry about something that could be easier if you could call from your room. They have an unnecessary policy for beach towels that I have never experienced at another resort. It's like a trick because they know someone is bound to lose their towel card and incur $25. Wifi was spotty and unreliable at times.

Ventajas: Comida Playa Personal

Desventajas: Bebidas Habitaciones estándar

Ventajas: El personal es muy amable, la comida genial y el ambiente relajado. No veo la hora de volver.

Desventajas: Falta trabajar un poco en los detalles.

Ventajas: The beach was great, and the pools were nice.

Desventajas: The “all inclusive” food was not great. And we had the “Premiere” level which included mini bar (all that was there was juice boxes and soda and 4 mini cans of beer, and also 4 bags of bad chips) and room service (very limited menu and bad quality). Also, there are bars everywhere but no food! You have to go to the buffet for food. No service by the pool or anywhere. Also as part of the package we were supposed to have a $1000 credit which was actually just a %20 discount if you bought anything. Why not just say that? The first night we had towels exchanged and chocolates delivered but after that nothing . The service was very inconsistent. Also, we used BD travel for airport shuttle and they forgot to come pick us up for our airport return. Do not use this company! They required us to come meet with them at 2 pm on our second day there to reconfirm our airport return. Victor called me at 8 am to remind me to come and then he wasn’t there at 2. He was 20 min late. And then he just wanted to sell us activities. And then they did not show up for our airport return....possibly because we didn’t book any activities with them? Overall it was a ok hotel but not luxury and not 4 or 5 Star. Definitely 3 Star.

Ventajas: A great Resort. Extremely clean. Pleasant and friendly staff. Plenty of beach chairs, at past resorts we found it annoying that everyone would get up at 7am and claim every beach and pool chair before breakfast and then not even use them for the entire day, leaving those late risers with no chairs to use ever! this resort had plenty of chairs at the pool and at the beach thankfully! Also, it was nice to have multiple locations for food and dining...although for dinner you had to book ahead for sit down dinner reservations. I would definitely come back!

Ventajas: A 5 star in most respects. Some of the staff were less than welcoming but, overall, service was very good. Super facilities. Would go back in a heartbeat.

Desventajas: One or two dropped balls by staff but hardly worth a mention.

Ventajas: I like everything about it the stay the staff the welcome you got the food as soon I walk in the lobby the welcome I got it’s unbelievable

Desventajas: The activity team Got Hector,Teobalda, Geraldo, Franklin, Indhy those team are the best the front desk if I was listen to bad reviews I won’t go there cause got couple bad reviews and I’m definitely going back there I love it and enjoy every single day

Ventajas: The landscaping is beautiful and everything looks really well kept and clean.

Desventajas: The beds are ROCK HARD!!! No comfort at all. All the buildings are painted exactly the same, it is a HUGE resort. It is VERY easy to get lost here.

Ventajas: La gente es amable y el servicio es excelente!

Ventajas: Gran servicio de atención al cliente

Desventajas: Un poco demasiado americanizado

Ventajas: Immaculate resort that caters to its customers needs. Excellent food, excellent service, and very friendly staff. All other hotel operators should get a lesson from Bahia as to how to run a hotel. I will definitely recommend it.

Ventajas: - The fact that our Villa was only 20+ yards from the beach - a la carte options were alright (3-stars) -

Desventajas: - The staff was not that helpful nor welcoming. We understand "island time" but staff did not seem willing to help on anything from booking reservations for the restaurants, to discussing excursions. Only people who wanted to really chat were the ones trying to "sell" you on their private club membership. - Buffet options were horrible (1-star) - We booked 'Esmerelda" when it was Adults-only, specifically because of that reason, however when we arrived we were notified it was family-friendly as of May 2017. No notification was sent prior otherwise we would have rebooked. The previous reviews from travelers is what got us excited to book and stay at the Luxury Bahia Principe - Esmerelda however after a week at the resort, it left a lot to be desired.

Ventajas: Most of the staff was very friendly and helpful. The room was not luxurious but extremely pleasant and tasteful as well as quite roomy. The food was great. I booked two restaurants but ended up eating my meals at the buffets which had spectacular selection, presentation and taste. The beach is gorgeous- couldn't get enough!

Desventajas: The Staff at the front desk was not very helpful and sometimes, depending on who you spoke to, not very patient. I was a first time guest, not familiar with their protocol but they acted as if i should know what to do and where to go. I would have enjoyed much more "island music" as far as the entertainment. Not that much to do at night in my location, which was Esmeralda. I walked to other areas but did not find much else. either. I would have loved more opportunity to dance to some live music.

Ventajas: Me encantó el personal. Sobre todo Santo, el chef. La comida es excelente. Scarlett es una ama de llaves excelente. Los camareros y el personal del nos atendieron estupendamente.

Ventajas: Precioso, romántico

Desventajas: Electricidad no funcionaba en nuestra habitación en muchos enchufes

Ventajas: Muy tranquilo y relajante. Buena comida.

Desventajas: Había muchas algas en la playa.

Ventajas: El servicio

Desventajas: Hermoso complejo

Ventajas: Loved the small intimate size of the resort. The staff is top notch and bent over backwards to please. Has an European feel and the food was good. Fusion restaurant experience was over the top.

Desventajas: Wifi in lobby was spotty, not much to do at night. I felt pressured to tip. No real beach but lots of pools. We paid for ocean view and only saw a tiny peek of one. I would return and recommend it to everyone.

Ventajas: Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.

Desventajas: Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.

Ventajas: Everything outside the room. the food, the atmosphere, the entertainment and staff was absolutely excellent!

Desventajas: Lack of quality control in the room. no coffee maker, lack of water pressure in bath tub, multiple failures with housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service was spotty with incorrect orders.

Ventajas: Beautiful setting, great facility, cheerful and friendly staff who go above an beyond to make you feel welcomed and attend to your every need. They also were very sweet to our 4 y/o daughter. Food was decent and multiple restaurant options offer variety. The public beach just next to the resort is also beautiful and worth the short walk/golf cart ride (the hotel staff will give you a lift).

Desventajas: Despite requests from the resort to not "reserve" chairs at the beach and pool, particularly selfish guests would put towels down on the well shaded chairs by the pool and beach before heading to breakfast. Often they would finally show up hours later. Many guests didn't bother to remove their wet towels when they left their chairs so it was difficult to tell which chairs were taken and open.

Ventajas: Great location, perfect to get away and not be bothered by crowds. The property is just big enough and everything is easily accessible. Everything is well run and organized. The food we found to be excellent. Find Carlos at the Castle bar for the best drinks on the property.

Desventajas: The only issue we had was our A/C slowly dying throughout the course of the week. Someone came to "fix" it, but it wasn't really fixed. This made the last night there some what uncomfortable, but we were on our way out, so didn't really make a big deal of it.

Ventajas: The place is very secluded and is not currently near other resorts so it was very private and relaxing. The staff there is amazing! Everyone is so nice and eager to assist you in any way. I do recommend that you take plenty of Tip Money (apparently cash is preferred because that is the only sure way you'll know they got the tip. No guarantee by just adding charging it to the Room). You will definitely appreciate the amazing service. It was also Seaweed, and every day they cleared the shore of seaweed and would haul it away so that guests could enjoy the beach. This was a 5-Star relaxing Stay... Loved It!

Desventajas: I didn't like that Wi-Fi was not included with, but at least there is an option.

Ventajas: Buenas instalaciones

Desventajas: Calidad de la comida

Ventajas: Habitaciones

Desventajas: El personal es muy agradable, pero a veces no escuchaba

Ventajas: Beautiful, clean resort. Friendly, helpful staff. Our amazing butler named Francisco was the best! The restaurant by the beach had the best breakfast and lunch buffets. Adults only is the way to go for sure. We had an awesome swim up bar with a great bartender named Michael.

Desventajas: Beach was beautiful and clean but every now and then solicitors would disturb you from your relaxation to try to sell to you. I was approached various times while trying to tan or nap on my lounge chair. Definitely tacky and disruptive. Resort should put a stop to this.

Ventajas: What I really loved, getting away from the Chicago cold in the middle of February. It was SO relaxing. The staff who made it extra special were Ossiris, Billis, Juan, and Juan Carlos. There were activities every night, mostly delicious food, and the dance club is hot--for like an hour, but it's a really hot hour. The omelette at The Hispanola are great! Between the Bali beds and the beach huts, you can get your fill of sunshine relaxation time. Drinking whenever and wherever you want, but if we go back, it'll be in the late summer when it's less expensive.

Desventajas: It rained a little bit almost everyday that we were there. Our room was one with a "garden view," so no view at all, but close to the beach. No free transportation into town. If there was even a cheap shuttle that would have been preferable. Cabs are expensive.