Opiniones recientes
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2,0
Ventajas: Nothing
Desventajas: They had no car available! And they refused to help arrange alternate transportation to the hotel, like a taxi, even though I was willing to pay for it!
opinión proveniente de
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2,0
Ventajas: No staff. Could not contact them
Desventajas: We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!
opinión proveniente de
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5,6
Ventajas: Good value
Desventajas: Pick up and drop off process very slow and not helpful
opinión proveniente de
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3,6
Desventajas: The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card
opinión proveniente de
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2,0
Desventajas: Even though I had a reservation they told me That they didn’t have car for me
opinión proveniente de
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2,0
Desventajas: I reserved with Alamo more than 2 weeks ago and when I arrived at the Punta Cana airport the Alamo agent Luisa told me that they have no cars due to overbooking! Other travelers were told the same! Alamo promised to call me the next day at the resort but never did! I had no car the entire week!
opinión proveniente de
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2,0
Desventajas: Waiting at the Alimo counter where nobody works at in Terminal B, then placing a wasted international call to Alimo Asking people at other car rentals wheres Alimo, then walking all the way around to Terminal A, only to find out its an additional $80 for the not-so optional car insurance. What a scam, This happens everyday so Beware your coming to an island Full of Corruption.
opinión proveniente de
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10,0
Ventajas: Pleasant staff
Desventajas: Need to fill out to many forms at counter
opinión proveniente de
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3,6
Desventajas: took 1hr and 20 min waiting for one family in front of us to get a car.
opinión proveniente de
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2,0
Punta Cana
Ventajas: I was able to go where and when I wanted to
Desventajas: Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
opinión proveniente de
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4,4
Willing and capable staff with terrible resources and facility.
Ventajas: The staff at counter and car pick up and drop off were excellent.
Desventajas: The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
opinión proveniente de
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Desventajas: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: They had no car available! And they refused to help arrange alternate transportation to the hotel, like a taxi, even though I was willing to pay for it!
opinión proveniente de
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2,0
Ventajas: No staff. Could not contact them
Desventajas: We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!
opinión proveniente de
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5,6
Ventajas: Good value
Desventajas: Pick up and drop off process very slow and not helpful
opinión proveniente de
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3,6
Desventajas: The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card
opinión proveniente de
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2,0
Desventajas: Even though I had a reservation they told me That they didn’t have car for me
opinión proveniente de
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2,0
Desventajas: I reserved with Alamo more than 2 weeks ago and when I arrived at the Punta Cana airport the Alamo agent Luisa told me that they have no cars due to overbooking! Other travelers were told the same! Alamo promised to call me the next day at the resort but never did! I had no car the entire week!
opinión proveniente de
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2,0
Desventajas: Waiting at the Alimo counter where nobody works at in Terminal B, then placing a wasted international call to Alimo Asking people at other car rentals wheres Alimo, then walking all the way around to Terminal A, only to find out its an additional $80 for the not-so optional car insurance. What a scam, This happens everyday so Beware your coming to an island Full of Corruption.
opinión proveniente de
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3,6
Desventajas: took 1hr and 20 min waiting for one family in front of us to get a car.
opinión proveniente de
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2,0
Punta Cana
Ventajas: I was able to go where and when I wanted to
Desventajas: Price was not honored. Wasn’t the vehicle I ordered. Had to negotiate a price . Had to negotiate insurance . Wasn’t helpful to make reservations with Alamo.!not a pleasant experience when beginning a vacation
opinión proveniente de
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4,4
Willing and capable staff with terrible resources and facility.
Ventajas: The staff at counter and car pick up and drop off were excellent.
Desventajas: The type of vehicle being rented was not available in a timely fashion. The vehicle once supplied was terrible. Bald tires, noisy engine a poor performing vehicle.
opinión proveniente de
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2,0
My flight was delayed. Alamo closed and I left without transportation.
Desventajas: My flight was delayed. Alamo was aware of my flight number because it was notified by reservation and they are at the airport. Alamo closed and I left without transportation at the airport. I will never book again. I had a bad time and I was distressed to stay without transportation in a country that did not know anyone. I had to settle with another company.
opinión proveniente de
