Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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2,0
Ventajas: there was nothing good I felt cheated and will never recommend or use you again. I have planned a vacation from home and come to pick up a car that is booked and confirmed. only to be told that there is no car and that they could not contact me. they were completely indifferent to the terrible situation I was suddenly in with my family. the only thing they could do was refer me to their colleague who was sitting right next to here i could rent a car but for 3x more in price than what i had booked. feel this is a total humbook
Desventajas: they should not be allowed to rent cars at all when they cheat that way
opinión proveniente de
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2,0
Ventajas: Absolutely nothing, we got there and there was no car for us, they have overbooked the cars so we didn't get a car
Desventajas: Actually have a car for us
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8,0
Ventajas: Friendly staff
Desventajas: Cleaner vehicle and faster service
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2,0
Ventajas: Nothing
Desventajas: They had no car available! And they refused to help arrange alternate transportation to the hotel, like a taxi, even though I was willing to pay for it!
opinión proveniente de
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2,0
Ventajas: No staff. Could not contact them
Desventajas: We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!
opinión proveniente de
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5,6
Ventajas: Good value
Desventajas: Pick up and drop off process very slow and not helpful
opinión proveniente de
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3,6
Desventajas: The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card
opinión proveniente de
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2,0
Desventajas: Even though I had a reservation they told me That they didn’t have car for me
opinión proveniente de
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2,0
Desventajas: I reserved with Alamo more than 2 weeks ago and when I arrived at the Punta Cana airport the Alamo agent Luisa told me that they have no cars due to overbooking! Other travelers were told the same! Alamo promised to call me the next day at the resort but never did! I had no car the entire week!
opinión proveniente de
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2,0
Desventajas: Waiting at the Alimo counter where nobody works at in Terminal B, then placing a wasted international call to Alimo Asking people at other car rentals wheres Alimo, then walking all the way around to Terminal A, only to find out its an additional $80 for the not-so optional car insurance. What a scam, This happens everyday so Beware your coming to an island Full of Corruption.
opinión proveniente de
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10,0
Ventajas: Pleasant staff
Desventajas: Need to fill out to many forms at counter
opinión proveniente de
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3,6
Desventajas: took 1hr and 20 min waiting for one family in front of us to get a car.
opinión proveniente de
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2,0
Ventajas: there was nothing good I felt cheated and will never recommend or use you again. I have planned a vacation from home and come to pick up a car that is booked and confirmed. only to be told that there is no car and that they could not contact me. they were completely indifferent to the terrible situation I was suddenly in with my family. the only thing they could do was refer me to their colleague who was sitting right next to here i could rent a car but for 3x more in price than what i had booked. feel this is a total humbook
Desventajas: they should not be allowed to rent cars at all when they cheat that way
opinión proveniente de
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2,0
Ventajas: Absolutely nothing, we got there and there was no car for us, they have overbooked the cars so we didn't get a car
Desventajas: Actually have a car for us
opinión proveniente de
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2,0
Ventajas: Nothing
Desventajas: They had no car available! And they refused to help arrange alternate transportation to the hotel, like a taxi, even though I was willing to pay for it!
opinión proveniente de
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2,0
Ventajas: No staff. Could not contact them
Desventajas: We arrived at scheduled time on Delta. No one to be found. Tried calling. Other people there tried contacting them. Nothing. Tried 1-800. Nothing. No real people. Disappointed !!!
opinión proveniente de
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5,6
Ventajas: Good value
Desventajas: Pick up and drop off process very slow and not helpful
opinión proveniente de
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3,6
Desventajas: The staff at the Punta Cana airport were horrible. They didn’t wanted to give me a car just because I didn’t paid much for my reservation online they only had cars if I was willing to pay more than 250$ US. With my reservation they said they don’t have a car and I have been charged on my credit card
opinión proveniente de
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2,0
Desventajas: Even though I had a reservation they told me That they didn’t have car for me
opinión proveniente de
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2,0
Desventajas: I reserved with Alamo more than 2 weeks ago and when I arrived at the Punta Cana airport the Alamo agent Luisa told me that they have no cars due to overbooking! Other travelers were told the same! Alamo promised to call me the next day at the resort but never did! I had no car the entire week!
opinión proveniente de
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2,0
Desventajas: Waiting at the Alimo counter where nobody works at in Terminal B, then placing a wasted international call to Alimo Asking people at other car rentals wheres Alimo, then walking all the way around to Terminal A, only to find out its an additional $80 for the not-so optional car insurance. What a scam, This happens everyday so Beware your coming to an island Full of Corruption.
opinión proveniente de
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3,6
Desventajas: took 1hr and 20 min waiting for one family in front of us to get a car.
opinión proveniente de
