Resorts en Punta Cana

Despite the problems with the room, the staff was very helpful. They had to switch my room twice. The first room smell like a smoking room . The second room had a real strong smell of mold. After going back and forth for 3 hours I finally got a nice room. The hotel was too far from the city of Punta Cana

Pay the extra cash and go to a decent hotel , had to move rooms ,room was filthy and outdated, bedding stained and unable to lock the door between the adjoining room that was occupied with guests that I was not travelling with nor are you able room door

La Playa Los restaurants de bufet

La atencion en los restaurantes excelentes La limpieza de habitacion y otras cositas minimas

Playa y bebidas estupendas Comida mala, servicio al cliente horrible, deberían sustituir a todos los empleados

Good shows Here in the United States most people get an average of 2 weeks off a year. Like many others I carefully plan my vacation and want to enjoy my precious time off from my normal hustle. I am a big fan of the Domincan Repulic with its beautiful beaches and great weather. I have stayed at some awesome Resorts including: Now Larimar, Melia, Barcelo Bavaro etc. Unfortuantley I can not say the same about Bahia. My fiance and I booked this trip to mainly meet with various wedding coordinators because we want to have our wedding in the Dominican Republic. We both have been married before and had 400+ person weddings so we figured if we do it at the DR we can keep it at 150 people. Just counting family and people we are 110% sure they will come we counted 110 definite people coming. So we decided to come to the DR and made an appointment with the Wedding coordinator for the day after we arrived to look at their packages, lucky for us we also made appointments with 5 other venues including a restaurant, a yacht and 3 other resorts. The top of our list was Bahia so we booked a room for two for this past weekend so we can get the full experience before we bring all of our friends and family over. The worst experience of any resort/hotel I have ever stayed at was this passed weekend at Bahia. And to be honest I am not exaggerating. I have stayed at maybe 10+ resorts in the Carribean before and this was the worst. It all began with the Check-in process which took an hour and 10 minutes. I guess I would understand the long wait if there was a huge line however there was no one in line when we got there. The gentlemen that was helping us was so distracted talking with other employees, trying to do multiple things at once, helping other guests that spoke fluent spanish (unlike us) that it took forever. To make matters worst he said he couldnt find our reservation (which eventually he found because he probably wasnt looking at the right place). Now lets talk about the first room they gave us. In the attached pictures you can see how awful our room was. When you go out on the balcony instead of seeing trees, the ocean or a courtyard we saw a huge pile of TRASH. Looks like a dump for the hotel. It was disgusting and smelled. How can you give anyone that room? Shame on you bahia! After complaining and complaining and complaining they finally gave us a "better room" close to the beach (Villa 9). This room was awful, the AC didnt work properly. The shower didnt work properly (the water would come from the top and the bottom thus causing minimal pressure). The tub would not drain water properly. The toilet would not flush and had to mainly be filled. I could keep on going but I think you get the point. At first we called guest services to get it fixed. They sent someone over while we were gone (we had to go meet with a wedding coordinator at a different resort) however nothing was fixed. We called again the next day with them saying they

Cuando llegamos no tenían ninguna reserva para nosotros. Ellos dijeron que reservamos en el Catalonia Bavaro no Royal. Nuestros amigos que habíamos reservado con nosotros tenían una habitación esperando. Yo les mostré mi recibo que claramente Catalonia Royal Bavaro. Esperamos y esperamos durante horas hasta que nos dieron una habitación, sólo para tener que mover a las tres salas hasta que nos dieron una habitación donde el aire acondicionado funcionara. Ahora son las 2 am y estamos cansados. Fuimos a celebrar nuestro aniversario y lo mencioné en la recepción cuando nos registramos. También envié un correo electrónico al hotel. También trajimos 2 parejas con nosotros para celebrar. A nadie le importa. La comida era horrible. La piscina se estaba quedando sin pintura. Los azulejos de la piscina estaban rotos. El servicio era terrible. Viajamos por todo el mundo y este es el peor que he visto. Puedo seguir ir, pero he comunicado mi punto de vista.

Me gustó la playa y las piscinas No hay buenos espectáculos de noche

La amabilidad de los empleados El público

El area platinum, pero creo la deberian mejorar Por favor, escribe al menos 15 palabras No tenia area de cuidado de ninos

El personal que trabajaba con los niños fue agradable La playa no estaba tan bien, un montón de algas a veces. El personal de recepción era muy grosero y en general nada agradable. La comida estaba bien, pero no vale la pena el dinero