Puntuación de los viajeros
2.0
Getting car took an hour, car smelled like smoke.Opinión del 21 jul 2023
opinión de![kayak]()
8.0
Representative chose a different vehicle (GMC) for us when a RAV4 was reserved and available. In her defense, there was minor damage to the back bumper of the RAV4, so she thought we wouldn’t want it. We would rather have been asked instead of the assumption. When asked about the RAV4, she quickly and politely switched us to that vehicle. Minor inconvenience.Opinión del 1 jul 2023
opinión de![kayak]()
2.0
Pickup was difficult. There was nobody at the desk when we went. Drop was fine butt they charged me for the days even though I only rented the car for one. Very disorganized.Opinión del 13 jun 2023
opinión de![kayak]()
8.0
When I picked up my vehicle, the agent told me the parking space where my rental was located. However, I did not understand him, and had to return to the rental booth to ask again. It would have been helpful to have the parking space clearly marked on my paperwork. Overall, though, everything went smoothly.Opinión del 7 feb 2022
opinión de![kayak]()
8.0
The car was dirty on the outside. Also, at the airport location, check-out should've been completed at time the vehicle was turned in.Opinión del 2 ene 2022
opinión de![kayak]()
2.0
Horrible experience. They gave car with no battery & no curiosity to even serve us first as we return back due to bad car issuance. I dont recommend to any one for this kind of poor customer service & they gave a remote that has no buttons( Mazda SUV). Plus car has all kind of indicators & we are not sure if that car will complete the trip.Opinión del 24 dic 2021
opinión de![kayak]()
10.0
No waiting. Upgrade. Courteous.Opinión del 5 dic 2021
opinión de![kayak]()
1.9
Pick up was a disaster, long wait and much confusion between Avis, Budget and Payless. Car turned out to be an SUV that was backed up to a light post base so the rear door couldn’t be opened to put in luggage. Drop off was also a mess as there was no place to put the car and no directions to bus stop. I was directed into a spot which was partially blocked by a plastic post so I couldn’t get in straight. I also was not expecting to have $250 charged to my card when the rental was PREPAID!Opinión del 27 sept 2021
opinión de![kayak]()
10.0
The car windows would have benefited from a treatment of RainX...during a couple of rain storms the raindrops beaded up so much on the side windows and side mirrors that it was very difficult to see through them. I even stopped once to wipe them off, but they instantly beaded up again.Opinión del 27 sept 2021
opinión de![kayak]()
2.0
Ventajas:Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!Opinión del 12 jul 2020
opinión de![kayak]()
2.0
Ventajas:The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.SDesventajas:HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!Opinión del 3 jul 2020
opinión de![kayak]()
6.4
Ventajas:Car was nice, new, and clean.Desventajas:No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.Opinión del 31 ene 2020
opinión de![kayak]()
