Hoteles en Ciudad Juárez

Ventajas: The rooms, the breakfast, very friendly staff. Gated property.

Ventajas: Los trabajadores son muy amables y ayudan con todo. La comida de desayuno muy deliciosa. Te llevan al mall o consulado. Todo fue perfecto.

Desventajas: Nada

Ventajas: I like the customer service they gave ous also that they treat you like your at home .I will really recommend this hotel it's the best one in ciudad Juarez.

Desventajas: I just didn't like the morning driver he was to serious when you talk to him or say goodmorning he didn't respond I think he hates his job.

Ventajas: Shuttle takes you anywhere you want to go, they give you all the information you need for the consulate appointments. very friendly and very safe!!

Desventajas: n/a

Ventajas: Everything! All I wanted when I made the reservation was a decent, inexpensive place to stay while processing my husband's visa in Cd. Juarez. What we got was so much more! Our room was beautiful and impeccably clean, and even though the hotel was completely booked, it was quiet and peaceful. They have a shuttle service that brings guests to the consulate and a handful of other locations but will also come when you call them free of charge. They serve a very nice breakfast too - usually scrambled eggs with ham, refried beans, chilaquiles (kind of like nachos but for breakfast), and fruit. There were also a few kinds of cereal, basic breakfast pastries, coffee, milk, tang, and some kind of fruit punch. I didn't use the gym, but there was one, as well as a pool, computer room, and laundry room. The staff were all so friendly and attentive too - I wish we could bring this hotel with us everywhere we went!

Desventajas: Nothing - they exceeded our expectations in every way!

Ventajas: I like how clean the rooms are kept but most important the awesome hospitality.

Desventajas: They can do a little better with food serve after 4pm.

Ventajas: Las habitaciones, el desayuno, el personal muy amable. Propiedad privada.

Ventajas: Los trabajadores son muy amables y te ayudan con todo. La comida del desayuno es deliciosa. Todo fue perfecto.

Desventajas: Nada

Ventajas: Its the best place to stay near the American consulate its close, secure, has taxis to we're ever you need to go, clean has food right there so if you dont want to leave, great experience thank you

Desventajas: Wifi sucks, the only bad thing is the wifi connection.

Ventajas: everything was perfect location parking

Ventajas: Parking lot

Desventajas: Climate control

Ventajas: The location, the room was presentable and clean. Towels a little bit worn out, but all in the room was nice. They do offer room service for the very well chain nationally known restaurant 'Sanborn's'. Exchange rate was good too.

Desventajas: The recepcionist was not friendly, she looked at the computer and I guess she did not like the way the reservation was made.She did not offer any help and failed to give us the breakfast food coupons, didn't know they were required at restaurant.

Ventajas: It is inexpensive and in a safe part of the city with decent food and bar options.

Desventajas: There's only one or two English television stations.

Ventajas: The room and the location

Desventajas: The staff at the reception was very rude everytime I wanted to get to my room

Ventajas: Everything

Desventajas: No

Ventajas: Quit it always nice to stay there

Desventajas: The shower was clogged the water would not go down.

Ventajas: This hotel is Located 10 minutes from the border !

Desventajas: I only stayed for about 10hours before our Paquete Came Then we left Town !

Ventajas: Price is great iv stayed here several times.

Ventajas: Amazing staff and service. Fell in love with the bar and the restaurant food was delightful. Wish I could have stayed for my entire trip!

Desventajas: The rooms were typical hotel rooms. The location was terrible for what we were there for. They have 2 hotels and it wasn't explained on kayak. Reserved this one but sadly had to leave early since we had business to take care off and we needed somewhere closer to stay.

Ventajas: The rooms were really nice, everything was comfortablez

Desventajas: The staff, the people in front desk, we had reserved 2 weeks prior going and when we got there which was 3:15, they did not have our room ready, check in was at 3 pm. The person in front desk a man, did not even appologize to what happened. The only reason i would not go back

Ventajas: The hotel facilities including room and breakfast area are clean and well kept. Good breakfast included with our stay.

Desventajas: We couldn't get extra towels from hotel housekeepers, we were told we had to request them from front desk because they have to approve getting extra things like that in the rooms. The hotel does not offer late check-out and you only get 10 min. grace period to leave room after the hotel's set check-out time.

Ventajas: It is an ok hotel for a night or 2. The breakfast is ok. The consulate is about a 10-15 minute drive from the hotel. At least it does have wifi

Desventajas: Rooms are old Rooms are not very cleane, they have a weird unpleasant smell -not the best location - room service is not consistent - internet is not very good

Ventajas: I was there for an appointment at the consulate, hotel driver Jose Luis , helped a lot made process very easy for me ...

Ventajas: Tiene un gimnasio y te ayudan en todo

Desventajas: Son muy atentos

Ventajas: We had 2 rooms with free breakfast included and when we had breakfast the lady at the check out charge us for the breakfast knowing that we had free breakfast..when I asked the front desk employee he said yes u do have free breakfast but the other girl at the registers would not refund the money to us.she said that we were confuse and that we didn't have any breakfast included. . She had already taken my cash and would not refund. . We will not stay at this hotel again the staff is dishonest, I was very disappointed with this situation because we always stay at this hotel and now they lost a customer.

Desventajas: The location is good.

Desventajas: El peor hotel en el que puedan estar, desde que uno llega se siente la mala vibra, el mal servicio, mal olor y la oscuridad. Cuando yo reserve online dice claramente que que incluia desayuno gratis, estando alli fui a desayunar el desayuno es un verdadero asco, incluye chicharrones y tortillas remojadas que segun se suponia que eran chilaquiles, lo chistoso que a medio desayuno empezaron a molestarme preguntandome que en que cuarto estaba para inmediatamente cobrarme, me dijeron que no estaba incluido el desayuno aunque les demostre que en mi recervacion decia que si. Aparte todo el hotel tiene un mal olor. Las sabanas estaban manchadas de sangre les dije que las cambiaran y me dijeron que estaban limpias. La peor experiencia de mi vida. Jamas regresare y no lo recomiendo para nada. Horrible lugar y el peor servicio

Ventajas: Es un hotel que no está mal para una noche o dos. El desayuno está bien. El consulado está a unos 10-15 minutos en coche del hotel. Al menos tiene wifi

Desventajas: Las habitaciones son antiguas Las habitaciones no son muy limpian, tienen un extraño olor desagradable - no la mejor ubicación - Servicio de habitaciones no es coherente - internet no es muy buena

Ventajas: Tiene un gimnasio y te ayudan en todo

Desventajas: Son muy atentos

Ventajas: We really were comfortable , their beds were very comfortable, the room was very clean, the air conditioner worked great.

Desventajas: It seems that they are renovating the hotel so the carpets in the hallways were very dirty, torn, and outdated. Our room had seversl cracks in the ceiling, the refrigerator didn't work and they tried to tell us that it was meant to keep the food at room temperature. There was no iron. The guests in the next room arrived at 3am drunk, and were very loud, you could hear their conversation through the walls. The pictures shown online we're absolutely different than the actual Hotel, it was quite disappointing.

Ventajas: There's nothing to like about it.

Desventajas: Everything from the room to the staff. Rooms were super dirty and nothing worked, not even the lights. The staff were horrible not well mannered at all. They don't like guest that get cheap deals on Expedia because they say they can't make money off of us customers. What was worse is that before you can claim your reservation there, they ask how you booked your room so cheap and once you tell them through Expedia they give you the worst rooms ever and give the most horrid staff service. My reservation had free breakfast included but the staff were charging it. Over all I do not recommend others to stay at this hotel at all, not even for businesse or pleasure. Oh almost forgot they charge to use the pool. Like seriously?