Hoteles en Ciudad Juárez

It's location is the best. It was close to everything. I felt very safe. The staff was very friendly. Very inexpensive. Great value for my money. Very few amenities. I had to open the window because the AC was not turned on. But it was great for the price.

Bed was very comfortable, and overall room was very clean. Great presentation. We ordered room-service and the food was outstanding! The bellboys were awesome, very helpful and friendly (can't say the same about the rest of the staff) The gardens and pool are beautiful, clean, and family friendly. Jacuzzi was cold, had to ask for it to be turned on however after about an hour it was only a bit warm. Also having to leave an ID to borrow towels for the pool/Jacuzzi I thought was odd and felt a sense of distrust from the hotel. The vent in the restroom was not working, I mention this to the cleaning lady and she said simply that there was no air available in the restroom. The staff was courteous but not as friendly as I would expect, I have previously stayed in Hotel Maria Bonita and the staff there was much friendlier, no matter where we turned all the staff would say hello and asked if they could be of assistance. In Lucerna we had to ask for any help, some of the staff didn't even acknowledge our presence.

excellent buffet staff is very friendly and accommodating , room quality is outstanding very clean. the buffet is billed separately it is not included with most reservations not a big deal onsite it was 234 pesos

El ambiente

Location and staff

This guest did not leave comments about this hotel.

They had a restaurant down stairs so I didn't have to wander far for food at random hours. Close to the mall and the US consulate along with the Medical center and the biometrics place. Very friendly and great service.

Me gusto la alberca y el jacuzzi la limpieza del lugar y lo amables q son. Lo único malo fue que el transporte al aeropuerto no esta disponible para todos. Solo hay 3 corridas y si hay una compañía de varias personas. Tienes que pagar taxi y es muy caro.

Staff was awesome and Accomodating. When we had to extend our stay for unseen circumstances, they easily extended our reservation and let us pay per night. Several that we met during our stay said that it was the best hotel within walking distance of the consulado. If you get tired of Mexican food (we did), there's a Texas ribs place on the same corner. Real food (not deep fried) prepared in an American style. Yay! Definitely check out the bar recoveco in the hotel for a quiet place to hide in the afternoons when you need to get out of the room. The outdoor patio is wonderful on breezy nights with a pina colada or margarita. A little confusion in pulling up the booking from booking.com when I called ahead to confirm. Not all the consierge have access to those who booked online. The pool is a little TOO warm for my tastes. Restaurant Service can be slow at times, so be sure to not be in a rush. .

Tiene un gimnasio y te ayudan en todo Son muy atentos

La atención del personal y la ubicación, muy propias para reuniones de negocios o estancias breves. Tal vez convendría mayor amplitud en el servicio del bar, en horarios y en las bebidas, para evitar tener que salir a otros lugares.

Amazing staff and service. Fell in love with the bar and the restaurant food was delightful. Wish I could have stayed for my entire trip! The rooms were typical hotel rooms. The location was terrible for what we were there for. They have 2 hotels and it wasn't explained on kayak. Reserved this one but sadly had to leave early since we had business to take care off and we needed somewhere closer to stay.

El servicio y el trato de todos Los trabajadores fue muy exelente y amable incluyendo el trato de Los choferes de el hotel que Te lleban y traen de todas tus citas dandote information de lo que nesesitas saber aserca de lo que nesesites. El unico problems es que el internet Para mi PC y telefono es muy pobre y se pierde la señal de Wi-Fi a todo momento.

The extra services the hotel offers were unexpected but very convenient. Free taxi and breakfast saved a lot of money. The bed was uncomfortable to sleep in when more than one person was involved. Otherwise it was very comfortable.

More then I expected, all employees were super helpful and nice N/A

The staff was very accomodating! They helped us with all of our questions in regards to the Consulate appointments, and they have computers and printer to use. The breakfast was delicious! Everything was within walking distance! Sometimes the smells from the drain pipes in the bathroom shower were unplesant, but they would go away. I think it is just the Mexican pluming!

The hotel is nice and clean the staff very friendly and helpful also quite The only thing I did not like was the driving to get to the hotel it's not easy and very confusing. But we managed to make it

Its the best place to stay near the American consulate its close, secure, has taxis to we're ever you need to go, clean has food right there so if you dont want to leave, great experience thank you Wifi sucks, the only bad thing is the wifi connection.

Parking lot Climate control

Price is great iv stayed here several times.