Hoteles en Miami Beach

Ventajas: Un mar de tranquilidad en la escena de fiesta de Miami beach. Sereno, elegante, tranquilo y pacífico. Justo lo que necesitábamos.

Desventajas: Los restaurantes, aunque buenos, nunca estaban llenos. No hay mucha vidilla aquí

Ventajas: Great staff, good rooms not crowdy neither noise hotel.

Desventajas: Bad valet parking , could improve some details

Ventajas: El Marlin es una gran experiencia de comodidades, muy bien

Ventajas: The restaurant at the hotel was excellent.

Ventajas: El personal es fantástico! Comida y bebida maravillosa. Nos encantó el servicio en la playa.

Ventajas: Diseño.

Desventajas: El personal del hotel nos resistiendo. Absolutamente profesional.

Ventajas: I would like to mention especially Mr Mohamad El Csabi one of the managers that gave us very professional service

Ventajas: Ubicación, acceso a la playa, el ambiente general era fantástico

Desventajas: Lo único negativo fue el rec. Que necesita ser mejorado, pero de lo contrario, el Loews Miami era fantástico

Desventajas: La cama era ridículamente blanda. Fue lamentable. La espalda todavía perjudicada tres días más tarde

Ventajas: Gran ubicación en South Beach

Desventajas: Muy caro para lo que recibimos El personal no estaba atento a nuestras necesidades

Ventajas: La ubicación, el servicio, las comodidades del hotel

Ventajas: Tuve una estancia muy agradable, el personal era increíble.

Desventajas: Nada

Ventajas: Ubicación

Desventajas: En construcción.

Desventajas: No hay música en la zona de la piscina

Ventajas: Lo pasamos de maravilla. El personal era muy amable y el precio de la comida en el bar y restaurantes del hotel era bueno

Ventajas: Magnífica piscina y playa

Desventajas: Tuvimos que levantarnos muy temprano para conseguir un buen sitio en la piscina

Ventajas: Location, layout

Desventajas: Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done

Ventajas: The view from the room

Desventajas: The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant I had to call the Loews 1-800 number to get service after calling front desk

Ventajas: Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.

Ventajas: It's a nice hotel, nice location, clean, nice staff, nice beachfront

Desventajas: We stayed there for a week and we didn't like: - Noisy, music everywhere, very loud, not smooth nor relaxing - noisy guests that staff did not stop, in my case, people came to the lounge with their own speakers - noisy rooms, better get out early, before 9 am or housekeepers will let you know you are lazy - fees for everything, it's ok to pay for additionals, but resort fee is not worth it (and it's a hidden cost), valet excessive, fees for receiving packages is expensive. I would recommend to bundle better tariffs and consider flat fees or caped fees for those who stay several days. After the second day, we ended trying to avoid every reason to stay in the hotel during the day. In particular, we avoided the pool, only one time tried to spend​ the morning there but could not resist the music of the hotel and the personal music of some guests.

Ventajas: I loved the hotel was right by the beach The amenities including the spa, banana boat, beach chairs and excellent customer service

Ventajas: The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss

Desventajas: ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating

Ventajas: Irritable relajarse y servicio completo

Desventajas: Ninguno

Ventajas: This is the only place we'll stay when we go to South Beach. Service is always impeccable! Staff goes above and beyond. Gaby took wonderful care of us on this trip. Accommodations are beautiful.

Desventajas: Nothing

Ventajas: Beach was lovely, Concierge staff assigned was great.

Desventajas: Unbelievable noise until 4am from poolside club. Cleaning of room was mediocre. Pool very crowded during day.

Ventajas: Terraza lateral muy relajante y tenía una gran vista. La habitación del hotel era extremadamente cómoda, especialmente la cama. Me encanta los libros tienen por todo el lugar.

Ventajas: The staff went above and beyond to make us feel welcomed and took their time to provide information and services. The food at the hotel restaurant was one phenomenally delicious.

Desventajas: The decorative bed pillows were dirty and the maintainence people interrupted our stay at least three different times. Lastly the only elevator was small and extremely slow.

Ventajas: The white exterior w/ the front porch is welcoming and classy Polished staff workers w/ smiles Excellent concierge service from both Monique and Paul Artwork, the rock and roll theme Our Room #305 - just gorgeous The Roof - what's not to love. My fiance and I used it together and when he napped in the room one day, it was a perfect refuge for me to have some alone time. BLT Accessibility to Starbucks and the beach. Loved being "across" from the beach vs. directly on it. Your location is very nice.

Desventajas: I do wish we could have a waiver for the resort and valet fees. Other hotels (The Tides) were giving what they call a summer Florida resident rate that also provided free valet and no resort fee. Plus, your pool was under construction. Nevertheless, we decided to pay the extra because The Betsy had the appeal we were looking for.

Ventajas: Se puede ir andando a los restaurantes, discotecas y la playa.

Ventajas: El personal era increíble. La única cosa que me molestó fue que el internet no funcionaba.

Ventajas: Location is central to everything in South Beach. The staff is very helpful and goes out of their way to make sure guest have an enjoyable stay. The room was very clean and the cleaning staff did a great job keeping the room clean even sweeping the sand from the beach off the floor.

Desventajas: The walls are paper thin and you can hear guest in other rooms all around. Guests in the halls can get noisy and those sounds come through pretty clearly.

Ventajas: Es un lugar mágico, increíble sensación. Piscina mirando al agua, me encanta.

Desventajas: Que tuve que volver a casa. Se acabaron las vacaciones.

Ventajas: El personal es más que increíble. Muy amable y muy servicial y complaciente.

Desventajas: El restaurante no tiene postres

Ventajas: For a quick recharge, nothing is better. Hamam, pool, juice, perfect.

Desventajas: The rooms are no frills. Still nice though.

Ventajas: Miami beach has A LOT of hotels most of which are on the beach. The Standard isn't on the beach, it's on the bay and it's located off the main strip of tourist filled spring breakers. It's quiet serene and all around well worth every penny. It didn't matter we had to walk a little bit to get to the beach and everything else south beach has to offer. I won't stay anywhere else in Miami beach. The staff is unlike any place I've ever been to in Miami or anywhere else for that matter. The moment you get there you feel relaxed and when you go up to the spa...forget about it. Life will never be better.

Desventajas: The only thing I didn't like was leaving. Also the restaurant lacks desserts.

Desventajas: Perfection :)

Ventajas: Maravilloso lugar lejos de la vida nocturna de Ocean Avenue. El personal es maravilloso!

Desventajas: Piscina No hay happy hour de lunes La limpieza era lenta y a veces olvidadiza

Ventajas: Todo era simplemente maravilloso. Un sitio agradable y hermoso.

Desventajas: I am sure it will be a better stay after construction is finally complete. For now, meh

Ventajas: We were in town for a long weekend and had an amazing time at the resort. The beach, the spa, the service all five stars. Since every room has a kitchen, the grocery store across the street makes it so convenient. Taking an Uber down to Miami Beach takes 15 minutes so you have the best of everything. Definitely staying there again next trip to Miami.

Desventajas: I wish the pool stayed open later but with the ocean right there no worries. Then again none of the hotels pools stay open past dusk, at least on the strip.

Ventajas: There were lots of fitness classes to choose from and the spa area itself was really nice. We ate the breakfast buffet which was good with lots of healthy choices like salmon and capers and steel cut oatmeal. The location on the beach was wonderful.

Desventajas: We have stayed at many luxury resorts which were less $ and this one just didn't meet up with those standards. Staff was good but not great. Rooms were nice but not fabulous, you get the picture.... You are really paying a lot for the spa /fitness classes and since that wasn't our main purpose we only took one class so didn't take advantage of this. We did have a massage which was a lot more money than other 5 star hotels we've stayed at, but was good.

Ventajas: This was formerly canyon ranch. It has all the amenities of canyon ranch with the location on the beach! Could not be better. Fitness instructors excellent

Desventajas: Teacher of strength class paid more attention to timing the segments than correcting our form

Ventajas: The spa is fantastic, all massage therapists I had were excellent. The beach is spectacular. The menu for vegans and vegetarians was poor especially considering it was a health resort but the fried artichoke hearts were delicious.

Desventajas: The menu at the restaurant had few options for vegetarians. Not 1 salad filled with vegetables. They all had fruit or meat in them. I ate elsewhere during my stay.

Ventajas: Nos encantó nuestra estancia aquí. el personal era increíble

Ventajas: Todo

Desventajas: Nada

Ventajas: Mi estancia en el Palms Resort se sentía como estar en el paraíso. Todos los servicios y las instalaciones eran excepcionales.

Desventajas: El personal de recepción no era muy agradable. Me dijeron que mi reserva se había realizado a través de un tercero, no podían garantizar las preferencias de habitación. Pedí hablar con el gerente y me dijeron que estaba de vacaciones. Nunca hablé con el gerente, pero me dieron la habitación doble que había reservado.

Ventajas: Cerca de la playa, y el balneario es muy bonito. Las habitaciones son pequeñas pero muy bien amuebladas.

Desventajas: He hecho muchos viajes de placer y negocios. Me he alojado en más de 250 hoteles de todo el mundo y nunca he recibido un servicio al cliente tan malo. Parecía que lo hacían a posta para que el cliente no estuviera cómodo. Nunca me volvería a alojar aquí aunque me hayan gustado otros aspectos del hotel.

Ventajas: Me encantó la piscina y el área de la playa... simplemente espectacular. Muy relajante. Las habitaciones eran bonitas. Sin embargo, la primera habitación que nos dieron olía a moho. Dijeron que no tenían otra habitación para cambiarnos. Cuando empecé a cabrearme nos encontraron una habitación nueva mucho mejor. El resto era impresionante. Spa estupendo. En general, volvería a alojarme.

Ventajas: It was quiet & tranquil. Enjoyed watching the few wedding ceremonies. Hotel staff cordial & efficient. Breakfast by the pool was enjoyable. Size of hotel just right cozy & understated rooms were comfortable we had small size rooms when we arrived & when we requested larger rooms they accommodated us. Would recommended to our friends.

Desventajas: Cannot recall that there was anything we did not like about the service or the hotel.

Ventajas: Really clean and well located

Desventajas: The night was windy and something on the roof or the building was flapping waking us up at night. After mentioning it to the front desk, we were just told: we will send somebody looking at it. I would have expect a discount to compensate as the hotel is a high end hotel. Really disappointed.

Ventajas: Nice place with excellent happy hour.

Desventajas: Front desk service was very poor, I was kept waiting at time of my check-out while the front desk manager( never acknowledging my presence) was talking to a couple at great length about the best restaurants in town and other possible points of interest, all the while the concierge sitting at her desk directly behind us had nothing to do, finally after about ten minutes another front desk manager came out to assist me. I also did not like the $19 " hotel fee" for pool towels I did not ask for or use! When I politely asked to have the charge removed I was gruffly told "No". All the above left a bad taste in my mouth as I departed on what otherwise was an overall positive experience.

Ventajas: Es un hotel muy lindo y elegante. Al estar en el jardín y piscina, pareciera que estuvieras en un hotel del caribe. El hotel es antiguo, pero se encuentra totalmente renovado. Sus instalaciones son de primer nivel. En cuanto a las habitaciones, son muy amplias y la cama es muy cómoda y suave. Definitivamente es el mejor hotel en el que me he alojado en Miami.

Desventajas: El cobro de 5 usd por cada paquete recibido. El cobro de valet parking era de 37 usd diarios y me parece elevado.

Ventajas: Room's view was gorgeous. Tiki bar and pool were hopping and service was attentive.

Desventajas: Beds were fulls and not queens so me, my wife and daughter were cramped. We were told facilities and services were 24 hours but pool area was a dark ghost town after 9 pm while neighboring hotels were jumping. $37 a day for parking was very high.

Ventajas: The hotel was beautiful. The grounds lovely and the complimentary chair massage a plus.

Desventajas: I didn't like the 19 dollar daily fee tacked on to your bill.

Ventajas: Nos lo pasamos genial muy cerca de Ocean Drive y con excelente vista desde la terraza por la noche

Ventajas: Me encantaron las habitaciones y la ubicación del hotel. El personal era muy amable

Desventajas: Podría usar música en la piscina

Ventajas: El hotel era muy bonito! La cama era especialmente cómoda. Sin duda nos alojaríamos aquí de nuevo.

Desventajas: La cocina estaba fuera de servicio, pero fue sólo un pequeño inconveniente.

Ventajas: The room is well designed, clean and comfortable. The restaurant, Cleo, is delicious for dinner and they offer a discount for those staying in the hotel.

Desventajas: The breakfast could have been included.

Ventajas: We had first class friendly service from all hotel staff. The breakfast included was really delicious. Our room was so great even had a record player we put on Latin music to start our vacation. Great to use the Raleigh Hotel pool across the street on the beach. I will come back. We parked our car at the Lincoln Mall parking garage for 1/2 the valet cost. Loved my stay.

Desventajas: Valet parking 42.00

Ventajas: Nothing

Desventajas: They overbooked and turned away me as well as 4+ other online booking thru 3rd party website customers.

Ventajas: Room size was great, bathroom size was great, staff were nice and helpful, beach access thru The Raleigh was easy and convenient (2 chairs and towels included) overall a great south beach experience

Ventajas: Buena ubicación en South Beach y en la playa. Silla y toallas incluidas en la tarifa del complejo.

Desventajas: Pequeña piscina

Ventajas: Cerca de la playa. Cómodas camas.

Desventajas: Un día no hay suficientes toallas. Otro día uno de los albornoces eliminadas.

Ventajas: Ubicación, tranquila y personal

Desventajas: Puertas correderas de baño y suelos sucios.

Ventajas: Servicios ubicación personal

Desventajas: Nada

Ventajas: The location is great because it's a beachfront hotel. Front desk staff is very courteous and nice.

Desventajas: Not the service I expected. The valet staff is not the most welcoming at all. No warm greeting or smiles at all. I was really dissatisfied with the quality of the room. I had called ahead to get a preference of room. I got a room that was on a low floor and with no city or beach view like their website states. The worst part is that this particular room has a balcony that is in the view of the next rooms balcony. Meaning that our neighbors can walk out of their room and look directly into our room. We had to keep the blinds closed the whole stay for privacy. That was the worse part. Very disappointed. Lastly there wasn't a hairdryer and housekeeping opened out door an hour before checkout time.

Ventajas: Everything was excellent! The location is perfect! A few walking blocks from the lively Ocean Drive, a short bike ride to the South Pointe Pier Point, and right on the beach. There are also some wonderful restaurants within one block radius of the hotel. Our stay was during the tail end of August 2017, and apparently August and September are "Miami Spice" months which is when hundreds of restaurants participate with special 3 course meals for only $40! The staff was incredible! We travel quite a bit and I can sincerely say that this staff was one of the best!

Ventajas: We were down for the Miami Boat Show, which we attend every year. I must say, through all the years we have attended, this was the cleanest, most comfortable & friendly hotel we have stayed in. The staff was great, very attentive. Cleanliness is most important for us and this place passed with flying colors. We also had our puppy with us and everyone was great with her. The newly renovated room was super cozy. The entire hotel is undergoing renovations but it wasn't even a bother. Looking forward to seeing the end result! I would stay here again.

Desventajas: Honestly, the only downfall was location. We were a bit farther south and A taxi ride vs walking distance from where we needed to be BUT we would totally stay here again.

Ventajas: The rooms were beautifully appointed

Desventajas: The hotel was under construction which we knew and expected. That was not a problem. But the service was terrible and the service people even a bit rude, The common places were not clean and were often trashy, and overall it did not live up to the standards of the cheapest Marriott I've ever stayed at.

Desventajas: Pool was out of commission, there was jack hammering going on early literally outside our balcony. Staff was not responsive to complaints. Horrible stay. Horrible staff

Ventajas: The customer service and the people at check in and at the hotel Overall were great .

Desventajas: I loved whole time there , nothing negative to report.

Ventajas: Great access to the beach and ocean drive. Clean, great looking rooms with fantastic views. Also very attentive and professional staff! Highly recommend!

Desventajas: Would be nice if the recliners, towels and umbrellas on the beach were complementary to guest of the hotel. But, south beach in general is pricey.

Ventajas: The location

Desventajas: The family room which is too small for 2 adultes with 2 kids

Ventajas: The hotel’s location is very good. The facilities very nice, and overall, the customer service was AMAZING. All very nice, attentive, and efficient. I have traveled a lot and cam say this is the best customer service ever. Will definitely visit again.

Desventajas: The onlu complain would be the the pool and service at the beach closes at 6 pm, which is still very early.

Ventajas: The was excellent, especially the pool staff, Joe was excellent. Check in was a breeze and we were upgraded to a king suite. The location is great and quiet/peaceful.

Desventajas: Was charged for two luxury beach chairs when we had two local friends join us for about and hour at the beach. The hotel could pay more attention to the cleanliness of the pools and common areas. Small details matter and considering the size of the hotel it would not be difficult to keep spotless.

Ventajas: Habitación, piscina de la playa

Desventajas: No hay café Larga espera para el desayuno en el restaurante La falta de paredes insonorizadas - ascensor ruidoso

Ventajas: La piscina y la playa son la mejor parte de este hotel.

Desventajas: Las habitaciones que dan a la calle Collins son ruidosas. El ruido del tráfico es terrible.

Ventajas: Limpio, elegante, cómodas habitaciones, una piscina encantadora, amable personal y conveniente ubicación

Ventajas: The spot on the beach, the free coffee am, the location not in the centre of Miami nightlife.

Desventajas: I will expect more cleanliness in the kids pool. In all my stay I saw rest of food and hairs floating in the water. Also not all the walet parkings were gently.

Ventajas: Staff was upbeat,sincerely friendly at every encounter,made for a pleasant stay!

Desventajas: Short staffed at breakfast,and lunch,no interest in trying dinner,menus bland, quality subpar,kitchen glitches everyday,restaurant is weakest link in the hotel.

Ventajas: It was new

Desventajas: The hotel hosted an event at the pool all day Saturday which meant it was closed to hotel guests. Relaxing and drinking poolside was not an option but one we had counted on and paid for. Management should have mentioned the event when our reservations were booked, alerted us at check-in or made an appropriate accommodation. We expected better.

Ventajas: The service was wonderful, the room was clean, roomy, and had a great view. We will certainly stay again given the opportunity to return.

Ventajas: The room was nice and clean. The people were friendly. The pools were nice. The beach was great.

Desventajas: Room: We had requested an ocean view room with a patio. We were not given any options. The room# was 534. It was on the side of the building facing west so our main view was the hotel rooms on the other side. There was just a sliver of ocean view. If I were to go again I would insist on a room facing East and much higher up. Noise: Music from the restaurant was loud and started at 10:00 p.m. and continued until 4:30 in the morning. Extra Charges: There was a $150 charge extra per night which will be allegedly refunded. the parking was $40 per night. The taxes are a killer.So for two nights at a quoted rate of $260 per night, instead of being $520 turned out to be $729.

Ventajas: Food was delicious but expensive and staff was friendly.

Desventajas: The construction they had going on was started at 8am which SUCKED! This should have been disclosed by the hotel upon booking. Prices for food were outrageous. The hotel booking site this review is appearing on should have done some research and mentioned the construction.

Ventajas: My stay at Thompson was very satisfactory. Everybody smiled and greeted us everywhere without making us uncomfortable or being too friendly. It was a quiet and relaxing stay that I very much anticipated, and I was glad that I chose Thompson for my first visit to Miami Beach!

Desventajas: Some items in the fridge were gone, which I happened to find out while using it to store some food, but it was immediately taken care of as soon as we called the front desk to notify it. All in all, great experience!

Ventajas: The location and the vibe. Large rooms.

Desventajas: Crappy service. When you check in, they are all over you asking you what time you want turn down service, whether you need reservations, etc, but when you try to contact someone about a problem you are having, it's a disaster.

Ventajas: Beautiful

Ventajas: The quality of the amenities and the friendliness of the staff

Desventajas: No.

Ventajas: Facilities

Desventajas: Bathrooms a little impractical with only one sink and shower splashed water everywhere. But most annoying was the delay in elevator service- hotel was just very crowded

Ventajas: the room, facilities, Soul Cycle, exquisite pools

Ventajas: Absolutely gorgeous hotel inside and out. Spectacular room. The staff were very friendly and down to earth.

Desventajas: Me han educado para no decir nada si no hay nada que decir. Nunca más ma alojo aquí.

Ventajas: Limpieza y comodidad.

Desventajas: La zona de la piscina no era acogedor. Estirado actitudes.

Ventajas: Gran piscina, gran servicio, gente con clase

Ventajas: El personal era excelente. Un gran servicio al cliente. Muy amable.

Desventajas: Los precios de los alimentos eran un poco altas.

Ventajas: The facilities and staff were top notch as usual. My favorite hotel in South Beach

Ventajas: The location is terrific, the outside pool and pool dj is awesome. Plus the lobby is aesthetically pleasing.

Desventajas: The rooms are terribly small and all white. Not in a cool way, but in a "one flew over the coo-coo's nest way". VERY LAME for 2014. They need to renovate this property asap. Also, nothing inside the room is clean. The little throw rug in the room had debris and old un-vacuumed crumbs all over. Very nasty.

Ventajas: The Delano was a beautiful hotel with an awesome pool and atmosphere. The staff was friendly and overall really cool. Great for a one time indulgence.

Desventajas: The rooms were a bit small and our floor was sandy upon arrival. The all white decor was ok, but really let you know if something wasn't clean, and unfortunately many things on our bed had stains. As for the prices, they were absurd. There wasn't a single thing that was complimentary here. 30 dollars for wifi for two days, overpriced cocktails, food and drink and the biggest offense of all was the fact that you had to pay more than starbucks prices for coffee in the morning. Seriously not ok for the price you pay for just staying there. Lastly, the sushi bar was just awful, 3 pieces in and we closed our check.

Ventajas: The location, the pool and some of the staff are great. The rooms are also fairly comfortable even though they are well outdated.

Desventajas: This place is the most absurdly expensive place even by south beach standards. It is really pathetic what they charge for food and drinks. If it wasn't for the scenic pool no one would stay here. During our stay the beach club had a pimp soliciting business very loudly on multiple days whom the hotel refused to kick out despite multiple parties complaint. The Delano is a magnet for sketchy characters. The place is surviving off of its reputation and pool alone. Go here if you don't mind being gouged and enjoy the occasional strung out pimp at the beach, but if you're looking for a modern luxury hotel, this isn't it.

Ventajas: This hotel has the most friendly staff who always welcome you back. Best pool, pool bar and DJ experience. The sushi restaurant in the lobby is outstanding. My all white decorated room faced the ocean and had spectacular view of beach. Highly recommend this property.

Desventajas: The gym could be upgrade and/ or located in a different part of hotel (it feels like being in the dungeon of the hotel). The cable sometimes goes in and out.

Ventajas: Este hotel está deteriorado. No han invertido en instalaciones y habitaciones en años.

Desventajas: Este hotel es el equivalente a un hotel de dos estrellas en el mejor de los casos. Guarde su dinero y vaya a otro

Ventajas: Piscina

Desventajas: Las habitaciones necesitan una puesta al día. Mejorar el equipamiento del gimnasio

Ventajas: Me lo pasé de maravilla en este hotel. Hay dos piscinas y un jacuzzi. Gran vibraciones!

Desventajas: Comida muy mal, todo parece gastado y necesita un cambio

Ventajas: Ubicación

Desventajas: Cama antigua, no cómoda

Ventajas: en general un gran personal

Desventajas: Las habitaciones están en necesidad de una renovación. Una boda con DJ en la piscina, llevar tapones para los oídos. Multitud descuidada en domingo.

Ventajas: Great location, nice pool, good restaurants, fun/clubby scene

Desventajas: Rooms were a bit dated. I had a pool side bungalow (#1) and the downstairs was just wasted space. Didn't even have a couch!

Ventajas: Everything. Location, access, food, the pool, music, rooms, and excellent staff customer service (kudos to Laura, Sofie, DJ, and Gary). Thank you!

Desventajas: Our building was getting ready for shut down for renovations, wish we knew about it in advance but not a big deal, just a matter of optionality for rooms and extended stay.

Ventajas: It location is great and the beach is lovely right out front. The rooms are tired and need a refresh.

Desventajas: The check in process was strange. We were told that they were sold out of the room category and we would be upgraded for one night and then had to move. We went back the next day and since I guess we were prepaid they tried to give us a handicapped room and was told this was the only one available. We had an argument with front desk manage Sandra and after three tries we got a room overlooking the parking lot that was acceptable.

Ventajas: The resturants. delicious food.

Desventajas: The service at the pool wasn't great could be a lot better.

Ventajas: I liked the smell of the lobby and it brought back memories for me when this was one of the coolest spots to stay in Miami Beach. It has definitely lost that X factor.

Desventajas: Everything feels dingy and not kept up. Checking in was the longest process I have ever been through aNd the girl seemed nervous. Maybe she was new, but it was over and over the same information and had multiple cards for all kinds of things, unlike any check in experience I have had before. Seems like they get stiffed by other guests a lot before. The security are constantly checking if you are staying there and annoying...definitely have decided to hire less than personable staff in general. One of the front desk girls when handing me the final bill, held it out to me without looking at me as if passing on to the next task, CUSTOMER SERVICE 101! Treat each guest as if they are the only person in your world at that moment and look them in the eye with a smile. In general, the whole world has lost this touch, but you would think a 300 a night hotel would still care about this. Finally made it to the beach chair area after being asked twice to show room key by security and then the beach chair guy wanted me to walk all the way back to his booth to check in instead of just taking care of me at my chair. When I refused and told him to take care of it, he kept calling me boss in a derogatory way like I was asking too much. Hire people that care and understand that the only reason they have a job is because of people like me choosing your hotel!! This is standard and not asking too much. I should have great things to say because they did all of this basic stuff and then decided to do more!! They all need help on how to treat guests. There was a blood stain on newly replaced linen in my room. They did an okay job of responding but it should have never happened!!! They only took off the resort fee and $50 and then didn't do it! Had to remind the people upon checkout and they acted like I was lying to them. The valet brought my car when I asked and left it in the rain and not under the overhang!!! What?!! When I asked him to bring it out of the rain his reply was that they were too busy and slapped me on the shoulder like I was his friend and gave me a dirty look like I was asking too much. hahaha I will never again recommend this hotel to anyone as I always have in the past. I'M GOING BACK TO AIRBNB WHEN I TRAVEL NOW. HOTELS LIKE THIS ARE COMMON NOW.

Ventajas: Excelente ubicación, a poca distancia de la playa.

Desventajas: Servicio de valet parking es muy práctico, pero caro.

Ventajas: Mi familia y yo nos sentimos muy bienvenidos. Que eran muy amables y serviciales! Les recomiendo este hotel.

Ventajas: Absolutamente nada! !!

Desventajas: Todo mal!! Imposible REGISTRARSE.. Literalmente.. NO REEMBOLSARON EL DINERO AUNQUE NO ME ALOJE ALLÍ. El PERSONAL Y LOS GERENTES NO FUERON SERVICIALES. Intentaron COBRARME DOS VECES... Nunca UTILIZARE ESTE HOTEL. TuvE que acortar el VIAJE POR TODOS LOS PROBLEMAS!! Aléjate

Ventajas: Personal excelente y amable, habitaciones excelentes, buena limpieza, genial con los niños.

Ventajas: I had the worst experience in riveria south hotel . It was overal very bad experience . Comfort was zero in the room

Desventajas: I didn't like the hotel overall . It was pathatic

Ventajas: The staff was very friendly and helpful, and the location near the beach was great. There is a convenience store 2 minutes from the hotel where you can buy food/drinks on the cheap.

Desventajas: The music from the bar started early and ended late. In the third building, it was very noticeable. One of the beds was noticeably more comfortable than the other. Different mattresses. The wifi signal was terrible. It went in and out and the connection was extremely slow.

Ventajas: Very Nice and clean Happy nightly with free drinks.

Desventajas: Restaurant prices were extremely expensive.

Desventajas: There was a roach running around as we entered the room. I guess you can say, it was a surprise being welcomed by a roach. The room was tiny with a separate bathroom sink right next to the bed. Parking is horrible. Customer service is not that great. So we ended up saying forget it and checking out early to stay at double tree.

Ventajas: SOME of the staff were very kind. Almost kind enough to make up for the two people who had terrible attitudes when faced with an actual customer service situation prior to them. First impression is everything. The bed was actually quite comfortable.

Desventajas: The hotel signage is terrible for a place that makes that much money and is located on south beach. Why is that an issue here? There are multiple buildings with no parking anywhere around them and surrounded by a difficult two-lane road. The building that has the more obvious sign (shown in the picture) isn't even the building you check in at, or will likely stay. When I called trying to get assistance, the woman on the phone had a one inch fuse before I could hear her try to pass me off to somebody. She thought she was muffling the phone well enough but I could hear her telling the gentleman there how stupid I must be. They kept insisting there was a man outside, which there was nobody anywhere and she kept giving me terrible directions leading me in circles around there building as I tried to avoid letting the cars line up behind me. Finally, a gentleman I could only assume was the one she was speaking to came out and frankly spoke to me like I must be an idiot, pointing at the building aggressively yelling "Do you not see that black and white sign we are telling you about? Just use your eyes and look. This is the riviera!" in a tone that suggested I'm a child who has been crying in the back seat of his car for an hour. I didn't even feel up to letting him know they don't know left from right and he was pointing at the complete opposite of where they were guiding me on the phone. It then turned out my only option for parking was to pay $40 a night for valet. Only other option is a nearby garage for $35 a night. That is the ONLY parking option if you are driving; so budget for it. There is also a $20 hotel fee added as well. I thought the hotel fee was... Well, the rate. I had never been so frustrated by a hotel before actually even getting checked in. When expressing my discontent to the gentleman checking me in, he said he would give me a better room, which meant a room with more space and an obstacle course to the phone I needed to get to so I could ask why he though that I (checking in alone on a business trip) needed to trade the one king size bed I reserved for two smaller beds. They finally put me in the room I reserved and the bed was great besides my pillows smelling like wet towels. Let me tell you, the views of the destroyed and dilapidated buildings that just about every window comes with were great. They give you two iPod radios that have first generation plugs, so don't expect to listen to music on them. The tv had no hdmi plug to let you supplement their terrible basic cable package. Half the channels on their directory didn't work. But the fridge was stocked with overprice booze. I felt like I wasted my money and could have paid half as much for twice the experience almost anywhere else. Are there worse places? Obviously. But I would never recommend this hotel to anybody. If I was on vacation and not business, my trip would have been ruined by how short they fell of how decent they look online.

Ventajas: The staff before christmas were extremely helpful and very accommodating

Desventajas: The staff after christmas were negligible, rude, obnoxious and unhelpful.

Ventajas: Close to the convention center Private balcony Contemporary room styling

Desventajas: Here's my list: -No ice machines...I had to go to the bar in my pajamas to get ice -Took over 30 minutes to check in -No one helped us with our bags even though they force you to pay $35 a day to value -Everyone seems to ignore you unless you directly speak to them -Air Conditioner was broken and they fixed the day we left...over 90 deg on SOBE! This left a wet, slippery film over the floor -Not very safe...anyone can walk into the side entrance of the hotel (there is no door whatsoever) and have access to the rooms -No room service even though there is a restaurant attached to the hotel -The beds were DEFINITELY not Tempurpedic as advertised; it is a cheap knockoff -I wouldn't stay here again unless I had to