pues la verdad en si las instalaciones y la playa... estan super geniales y riquisimas.. y ni hablar de la comida!!! La animacion..
Espectáculo nocturno No estaba donde yo pensaba (Akumal); el buscador me confundió; solicité hoteles en Akumal y este estaba ente ellos.
La ubicación está muy bien, la comida es excelente y las albercas están muy grandes. Que hacen distinción entre mexicanos y extranjeros.
La playa de arena blanca era precioso, el hotel era sorprendente en su diseño. (La costa de Tulum es magnífica). El complejo tenía todas las cosas que una persona podría pedir en un todo incluido. La comida en el restaurante de buffet era en su mayoría bien hecha, usted siempre puede encontrar algo bueno a pesar de unos "fallos" que difícilmente se pueden evitar en gran escala, como por ejemplo una operación. El restaurante al lado de la playa ofrece un increíble buffet para aquellos que no desean salir de sus trajes de baño. Los jardines del hotel eran preciosos y bien cuidados. El personal estaba bien e intentaron hacer mi viaje cómodo. Era nuestra primera vez en un todo incluido y no me gustó la idea de que no había personalidad en el lugar. Parecía bastante institucional. También el día que llegamos nos dijeron que no podíamos comer en cualquiera de los restaurantes de especialidades durante toda nuestra estancia. Habíamos pagado por lo menos llegar a algunos lugares diferentes de comedor y tuvimos que comer en el buffet cada cena. Volvimos a la programación de la cena para buscar efectuado pero no sirvió para nada. Parecía que había muchas "reglas" para mantener a los clientes en línea. Había algas secas y la playa estaba cubierta de algas y escombros en frente del complejo. Había que caminar en vasos de plástico, bolsas de plástico, etc, para llegar al mar. ¡Ay!
Half way thru our stay we had already decided that we wanted to come back. The grounds are beautiful and the staff are the most friendly I've ever experienced. You could easily spend a week or more there and never get off the grounds. There's plenty to do. But if you do want to venture out, there are many things to do within just minutes of the resort. The rooms were huge and we'll kept. We just loved it. The are some tiles missing in the pool and I happened to cut my foot on one. Nothing too bad but it did hinder which shoes I was able to wear. Also we had an issue with our private shuttle to the resort that we booked via the link on the resorts Web site. There was no one waiting for us when we arrived and our paper work didn't have the shuttle services name on it so we didn't know what to look for. Fortunately someone finally was able to point us to the correct shuttle stand after us trying to make our way through all the other people who approached us.
Landscaping and service. Staff all worked hard to make it a nice place and a nice stay. Too busy, guests and staff. Trolleys were very noisy and had too much exhaust. Highway noise. Loud service carts on paths by rooms, walkie talkie noise, too many trucks and carts on walkways.
Service staff was kind and polite Food was poor quality, cold and restricted
Wonderful staff, very good food, nice and beautiful beach, clean rooms, beautiful facilities.
Visited GBP Sian Ka`an from 17-24 Jul. As advertised hotel is great from the check in to the check out. Rooms are comfortable, grounds are very clean. Very quiet but if you want a day of more activities you can share with the other GBP(Akumal,Coba,Tulum) just 5 min trolley. Private beach for Sian Ka`an guest. More than 10 a la carte restaurant to choose from and 4 great buffet restaurants. 24 hours snack bar. Close to Tulum Ruins, Xel-ha, Explorer parks.Premium drinks. Reverse Osmosis water thru hotel for that reason you dont have to be sacered of getting sickj. Overall great vacation at GBP Sian Ka`an 5 star/gold crown hotel.
Cleanliness, staff. Mosquitos.
Stayed here for 8 days recently. First, the staff is friendly and the service good. The rooms are good, not the best I've ever had but definitely acceptable and the amenities plenty. Sian Ka'an has the best buffet of the 4 hotels on the property. As a guest of the Sian Ka'an or as a Privelege Club member you get access to all the other properties amenities as well but vice versa. This property is not on the beach but only about a 10 minute tram ride away and is adults only, kids would get bored at this property. However their Akumal, Tulum, and Coba properties are great for families and kids. We got the Jr. Suite Supreme on the ground floor with a hot tub we never used but the room is larger than the regular. The rooms are good, not the best I've ever had but more than sufficient. They keep the fridge refilled every day with 2 beers, 3 small liquors, 2 cokes, 1 sprite, 1 fanta, 2 large bottles of water. They also include complimentary tea and coffee in the room, Twinings and local cof...
I stayed at the GBP Sian Kaan in November of 2012 for 8 days. It's a good ~1hr drive from Cancun International Airport. The resort grounds were beautiful, and check-in went very smoothly, even though we arrived a little before their standard check-in time. Our bags were delivered to our rooms quickly and without incident. The rooms are more like suites, compared to many of the places I've been. The pictures of the resort show them with a room divider to make a separate living room/bedroom, but the divider in our room was disabled (nailed). I stayed in a garden-view room, and the terrace was nice, as was the jacuzzi. The room was large, clean, with a comfortable bed, well laid out bathroom (no tub), nice sitting area and decent mini bar. It was cleaned regularly, and a closet safe was supplied for valuable. The resort grounds were well maintained and the pools were easy to access and very clean. Sian Kaan is not on the beach, but more about that later. Two pools had a pool bar located...
Food was very good and the service. Adults only No beach had to take shuttle service to the beach.
We have stayed at Bahia(Coba) twice before. This is the first time at Sian Ka'an. Great time. Adults only at the hotel and beach area are the only way to go. The buffet at Sian Ka’an is the best of all the buffets. The service is top notch. We are planning our next trip. We will go back. Yoga for my wife at the Wellness Center and golf for me at the Riviera Maya Golf Club. Sitting by the waters. What else can I say. Love it.
I would like to give thanks and dues to Mexican hard working people in resort who work hard to make us comfortable. Yes, I'm paying them but not everything has to be about money. Rooms are clean, services are acceptable and food is good. No opinion about alcohol since I don't care about. Resort is large and it's a good place to go for a long walk. Now about "Luxury" what makes this resort "Luxury" is proximity to the ocean and beach. There are same units in the resort but they are no different then the "Luxury" units the only difference is distance to the God made luxury ocean an beach. Would I go again? Yes, only if the smoking situation is improved. The biggest issue I have with resort is the smoking policies and lack of enforcement. There should be segregation between two groups. I'm not going to lecture here anyone about harmfulness of 2nd hand smoke. I came to enjoy fresh air and not the smell of tobacco. Another place is where smoke is an issue is transportation cars where people just sit and puff smoke in your face. In my opinion lack of rules and enforcement on smokers tells me that the only thing that resort cares is money. This is my biggest turn off with the resort and if I had to book again I would look to resorts that have enforcement non smoking rules.
There was a lot of seaweed in the water in the area when we went, and the resort did a great job of cleaning it up. The pool and beach were great. Front desk was terrible. We waited 2 hrs at check-in to get a room with 2 beds as per our reservation. Upon leaving, our safe stopped working and it took them over an hour to send someone who did not fix it and then another hour for 2 men to show up and fix it. The water in the mini fridge tasted like tap water and gave us stomachaches. And the restaurants were all terrible.
Once you got to the room it was nice and beds were comfortable. Spa and gym very good Towel cards used and so people who lost their towels would steal yours, stressful to worry about stolen towels, sprawling, long walk to beach and pool from just about every room so I wouldn't consider it beachfront, every room is a garden view room, no elevators, restaurant reservation systems hard to figure out and again stressful. They don't realize that stress free is what vacations are all about. Food very average. I would expect these problems at a 3 or 4 star hotel but they claim to be 5 out of 6
Snorkeling. Staff. Activities. Restaurants. Penthouse suite! Overall, it was a good stay for the price but we probably won't return in the near future. Seaweed was definitely an issue for about 4 of our 8 days. Staff work all day to clean but it's still bad from morning to 1ish. Hotel is a little older but well maintained.
Good snorkeling right off the beach-we saw lots of fish and a spotted eagle ray! Life guards will bring you a bandaid by the pool if needed (part of the caring staff). Lots of activities, after dinner shows are thoroughly entertaining. We thought the food was great, especially Cafe del Mar's dinner. You are given a schedule of live music during dinner-we didn't notice it until the last day but still had dinner music every night-even in the buffet. Kids club staff is wonderful, and the buffet crew will let you practice your Spanish on them (como se dice waffles?). Short drive or taxi ride to Tulum ruins and Akumal beach (where the sea grass bed is located- we saw 10 turtles in an hour). Oasis has a guided boat tour to Akumal that looked nice (and avoids the beach crowd), though we ended up driving. Last note is about bottled water: you get 4 sodas and 2 bottles of water daily in the minibar, but if that doesn't seem like enough water, you can exchange your canned drinks for more water. Especially nice if you leave campus on a hot day!
La calidad en el trato de su personal, la seguridad de estar en un lugar tranquilo y sin niños, a unos pasos de la 5ta ave. se me acabo el agua, pero llame a recepcion y en menos de 1 minuto restablecieron el servicio
Todo. Servicio simplemente increíble. Paredes finas
Ubicacion, calidad y excelencia
Ubicación Buen tamaño de habitaciones Piscina El agradable personal de servicio La comida estuvo bien Las sábanas de las camas deben mejorar Las instalaciones del salón deben mejorar
Nuestra habitación era preciosa Los espectáculos eran geniales La comida era excelente Me encantó poder salir directo a la 5ª Avenida La mayoría del personal era amable La playa estaba bien cuidada La piscina estaba helada. Parecía que siempre te estuvieran tratando de vender algo La piscina era pequeña La playa estaba llena Las sillas de playa eran viejas; tienen que actualizarlas
El personal era increíble. Hermoso complejo, buenas opciones Un olor horrible de las aguas residuales del mar. Era muy difícil disfrutar la playa. No se podía comer en las piscinas.