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Barceló Maya Colonial
Top Hotel de Golf
Carretera Chetumal Puerto Juárez Km. 266, 3 Xpuha Q | Riviera Maya, Quintana Roo, 77750 Playa del Carmen, QR, México
+52 984 875 1500
Destacadas
- 10,0
- 9,8
- 9,5
- 5,2
Información útil
- Menú excelente
- Edificio bonito
- El personal de recreación es amable
- Instalaciones agradables
Acerca del hotel
En Barceló Maya Colonial - All Inclusive disfrutarás de una playa privada con actividades como submarinismo, buceo con tubo y parasailing. Dispone de una piscina al aire libre para pasarlo en grande, y un spa donde regalarse un momento de relax, con tratamientos faciales o aromaterapia. Aquí tendrás para elegir, con 4 restaurantes donde comer y 3 bares con salón para refrescarte con una bebida. Hay una discoteca y una terraza en la azotea, y las habitaciones de este hotel elegante cuentan con toques de clase como artículos del minibar gratis y albornoces.
Servicios
- Desayuno gratuito
- Gimnasio
- Movilidad reducida
- Bañera de hidromasaje
- Cajero automático/banco
- Centro de negocios
- Alquiler de autos
- Internet
- Wifi
- Servicio de conserjería
- Cambio de divisas
- Tienda de regalos
- Instalaciones para reuniones
- Servicio de habitaciones
- Spa
- Pileta (descubierta)
- Restaurante
- Salón de belleza
- Aire acondicionado
- Recepción 24 horas
- Sala de fiestas
- Caja de seguridad
- Sauna
- Estacionamiento gratuito
- Parque infantil
- Mesa de billar
- Áreas designadas para fumadores
- Espacio de almacenamiento
- Terraza/patio
- Servicios de lavandería/tintorería
- Casino
- Pileta (para niños)
- TV por cable o vía satélite
- Niñeras/servicio para niños (con cargos)
- No se permiten mascotas
- Playa privada
- Vapor
- Servicio de Bodas
- Tenis exterior
Opiniones de los huéspedes
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Todas las opiniones
-
Parejas
-
Familias
-
Negocios
-
En solitario
Todas las opiniones
Opinión general
8.9 Excelente
basado en 842 valoraciones
-
10.0 "Desayuno excelente."
-
9.8 "Las instalaciones de wellness/deportivas eran excelentes."9.7 "
La zona de gimnasio era de primera , en opinión del 97%." -
9.5 "La playa es increíble."9.8 "
Las instalaciones de deportes de playa eran muy buenas según el 98%." 9.1 "Al 91%le gustó la limpieza de la playa ." -
9.3 "Excelentes servicios."9.1 "Según el 91%
el edificio era maravilloso ." 9.7 "Según el 97%los jardines eran agradables ." 10.0 "Al 100%le encantaron las instalaciones para niños ." -
9.3 "Piscina excelente."9.3 "
La piscina estaba limpia , dijo el 93%." -
5.2 "Las habitaciones están bien."5.1 "Solo el 51% dijo que
las habitaciones estaban suficientemente limpias ." -
5.0 "Internet va normal."5.0 "Un 50% pensó
que la calidad del wifi era aceptable ."
Ver todas las categorías
Opinión general
8.2 Excelente
basado en 159 valoraciones
-
9.5 "La playa es increíble."
-
9.2 "Piscina excelente."
-
9.2 "Excelentes servicios."
-
9.1 "La ubicación es inmejorable."
-
8.1 "Servicio fantástico."
-
5.1 "Las habitaciones están bien."
Opinión general
8.6 Excelente
basado en 682 valoraciones
-
9.5 "La playa es increíble."
-
9.3 "Piscina excelente."9.6 "
La piscina estaba limpia , dijo el 96%." -
9.3 "Excelentes servicios."9.7 "Según el 97%
los jardines eran agradables ." 9.1 "Según el 91%el edificio era maravilloso ." -
9.2 "La ubicación es inmejorable."9.7 "Al 97%
le gustó la cercanía de la playa ." -
8.5 "La comida es deliciosa."7.5 "Al 75%
le encantó el contenido del menú ." -
6.9 "Nivel de limpieza regular."
-
5.0 "Las habitaciones están bien."
Ver todas las categorías
Tipo de hotel
Hotel de Golf
Los huéspedes recomiendan este hotel para golfistas .
Hotel con Playa
Los huéspedes opinan que es un muy buen hotel de playa .
Información útil
"Menú excelente"
"Edificio bonito"
"El personal de recreación es amable"
"Instalaciones agradables"
Datos proporcionados por TrustYou
Opiniones recientes
Todas las valoraciones
- Todas las valoraciones
- Positivas
- Neutrales
- Negativas
-
10.0
This was the best vacation, gorgeous hotel, excellent service. Would recommend this place any day. Can't wait to return! Rene from Olympus tours was awesome in country!
valoración de KAYAK -
8.0
Staff less accommodating at the restaurants with seating large groups, and our party was 13. It seemed a bother to them every meal. A pain! The shows were much better two yrs ago and that's one of the reasons we returned, for this extra. Overall disappointing and we won't be returning to Barceló Maya Colonial!!!
valoración de KAYAK -
10.0
We recently returned from a five night stay, June 17 thru June 22nd, at the Barecelo Maya Colonial. We had a group of four - my wife and two twenty-something daughters in two Junior Suites with pool side views. We have made numerous visits to the Caribbean and Eastern Mexico, either by cruise or all-inclusive resorts. Our primary reason is for beach activities, sun, and fun. The Barcelo Resort properties did not disappoint us! We spent five days on the beach, in the ocean, and the great pools with access to wonderful swim up bars. We love to snorkel and we had the great opportunity to swim on multiple occasions with sea turtles near the reef area by the sister property - the Barcelo Maya Palace. Our daughters also experienced scuba diving for the first time with the friendly and very professional dive staff, Dressel Drivers. We took advantage of four of the ala carte restaurants and all were very good but this is how we ranked them: #1 Japanese Steakhouse - excellent show and food, #2 ...
valoración de KAYAK -
10.0
My fiance first visited this Resort in May 2011 and we stayed for a total of 5 days. We decided on day 2 that 5 days was just not enough and so when we came back again in December of 2011 we stayed for a total of 8 days, which still could have been longer!!!! The resort size is huge and due to the size, it never feels crowded except at mealtime when you wonder where all the people came from. The food was never disappointing and the buffet has a selection for every food lover. The staff does a great job at making sure they are meeting everyones expectations of cleanliness and needs. The staff show hard work and although I have read that some guests have encountered unhelpful staff, we have not, but I also believe that is something that happens from time to time anywhere and cannot be used as a major factor in determining a resort to visit. As far as recreational activities, there are all kinds of things to do on the resort itself, and it has easy access to tours whether you choose to ve...
valoración de KAYAK -
8.0
We have just returned from a 10 night stay in The Barcelo Maya Colonial Beach Resort. We really enjoyed our stay , the resort is beautiful , on a gorgeous beach. The room was lovely and housekeeping was very good. It was quite busy as two hotels on the complex were closed,the food in the restaurants were very good and the staff worked very hard . There was a great choice of food available and the buffet area's were spotless. Restaurant manager's were very visible and on hand in the restaurants. Well done to all Barcelo staff
valoración de KAYAK -
10.0
My experience at this hotel was awesome. Staff was friendly and we overall had a great experience I do recommend this hotel and will love to come back soon. ;)
valoración de KAYAK -
6.0
Nice hotel and good food. Needed a couple things to make it a truly Mexican trip. Maybe some mariachi music and aztec and regional folkloric dancers at night? Bathrooms closer to the pool. Front desk personel need better training on dealing with people. Could of used pool waiters too. The rooms were nice, but reaching their limit and needed upgrading. Needed better access to reservations at the restaurants. Still a good trip. Went with 6families, pretty much same observations by all. The spa was above average,very good. Thanks
valoración de KAYAK -
8.0
My husband, my 2 boys, 7 and 12, and I stayed at Barcelo Colonial recently. It was a nice hotel for the money. It's a combination of 6 hotels all situated on one large complex. I chose Colonial because of the reviews I found. Most of the reviews, if not all, were very good. In the complex, the Colonial was middle of the pack. Pros: -Beachfront, very convenient and clean, never an issue finding a lounge chair with plenty of palm trees for shade, didn't use the watersports so can't comment on that -Large pools, clean, never felt crowded, two swim up bars, one side of pool had music, other was nice and quiet, lap pool available -Buffet had good variety, we were all able to find something we liked -Service was good for the most part, there were some servers in the buffet who weren't helpful (didn't greet or give us water until we were well into our meal#, most servers were very good which we tipped here and there, especially in the a la carte restaurants -We upgraded to a premium room tha...
valoración de KAYAK -
10.0
Multiple attractions, the beach is beautiful, excellent service. My only recommendation reserve a la Carte restaurants the day you check in.
valoración de KAYAK -
10.0
A Good place, wonderful beach, nice and clean area, great food, but the internet connection should be improved.
valoración de KAYAK -
10.0
This was our second time vacationing at Barcelo Maya and we love this resort! We upgrated to the Tropical this time and the expanded amenities were wonderful! The resort is clean, friendly, beautifully decorated and perfect for a family vacation. We have recommended to resort to many friends who have also rebooked. I don't think you can go wrong with Barcelo Maya!
valoración de KAYAK -
6.0
This was our first time to an All Inclusive hotel, and this place was fine and we felt safe. Although a far ride (1 1/2 to 2 hours) from the airport, once we arrived, we didn't need to leave. We went with family - the place is so big, I'd recommend booking rooms close to each other, otherwise you'll spend lots of time roaming the halls. Food was OK, they had a huge variety.
valoración de KAYAK -
4.0
Very nice and clean resort with excellent food. Making dinner reservations was a complete disaster, even though they were less than 70% booked. Our only options for the steak house was Monday evening, either 5:30 or 10:00 PM. Wonder what it would have been if they were fully booked. But once we got in the restaurants, the food and service was outstanding. The bar tenders at the pools and lobbly bars were incredibly slow, and it didn't matter how much or little you tipped. I started out tipping a couple dollars per drink, service was horrible. At the end, I did not tip at all and got the same slow service. And any complaints to the management was like talking to a brick wall. I suspect management instructed the bartenders to be as slow as possible so that they could save a few bucks on drinks. If you are going to go to this resort, I would go now. Management will eventually run it completely in the ground.
valoración de KAYAK -
6.0
We've been to Playa del carmen area 6 times. Be warned!! This is a very beautiful location but very disappointing service & staff. A couple things really bugged us. One is we went with our 15 year old son and requested 3 room cards. They would only give you two cards. One of us would have to find the other, since we only had two! They could've cared less! I've never had a 5 star hotel, not accommodate such a simple request! Booking a restaurant was equally frustrating. YIkes... the concierge was boarder line rude! When we'd ask a question, she'd roll her eyes and give a very short answer.... The all-inclusive food... nothing special but OK, however the bar staff sucked! When you'd order a drink the bar staff was mediocre at best & be ready to wait!!!. FYI..I the cheapest alcohol is all you'll get!!! You have to dress up for the restaurants but the food is similar to the buffet.. so whats the point! Seemed silly to us! Bugged my husband more than me, he had to wear long pants. We've s...
valoración de KAYAK -
6.0
The setting is beautiful...pools, beach are great. The rooms are musty smelling and the beds and pillows are very hard!!
valoración de KAYAK
-
10.0
This was the best vacation, gorgeous hotel, excellent service. Would recommend this place any day. Can't wait to return! Rene from Olympus tours was awesome in country!
valoración de KAYAK -
8.0
Staff less accommodating at the restaurants with seating large groups, and our party was 13. It seemed a bother to them every meal. A pain! The shows were much better two yrs ago and that's one of the reasons we returned, for this extra. Overall disappointing and we won't be returning to Barceló Maya Colonial!!!
valoración de KAYAK -
10.0
We recently returned from a five night stay, June 17 thru June 22nd, at the Barecelo Maya Colonial. We had a group of four - my wife and two twenty-something daughters in two Junior Suites with pool side views. We have made numerous visits to the Caribbean and Eastern Mexico, either by cruise or all-inclusive resorts. Our primary reason is for beach activities, sun, and fun. The Barcelo Resort properties did not disappoint us! We spent five days on the beach, in the ocean, and the great pools with access to wonderful swim up bars. We love to snorkel and we had the great opportunity to swim on multiple occasions with sea turtles near the reef area by the sister property - the Barcelo Maya Palace. Our daughters also experienced scuba diving for the first time with the friendly and very professional dive staff, Dressel Drivers. We took advantage of four of the ala carte restaurants and all were very good but this is how we ranked them: #1 Japanese Steakhouse - excellent show and food, #2 ...
valoración de KAYAK -
10.0
My fiance first visited this Resort in May 2011 and we stayed for a total of 5 days. We decided on day 2 that 5 days was just not enough and so when we came back again in December of 2011 we stayed for a total of 8 days, which still could have been longer!!!! The resort size is huge and due to the size, it never feels crowded except at mealtime when you wonder where all the people came from. The food was never disappointing and the buffet has a selection for every food lover. The staff does a great job at making sure they are meeting everyones expectations of cleanliness and needs. The staff show hard work and although I have read that some guests have encountered unhelpful staff, we have not, but I also believe that is something that happens from time to time anywhere and cannot be used as a major factor in determining a resort to visit. As far as recreational activities, there are all kinds of things to do on the resort itself, and it has easy access to tours whether you choose to ve...
valoración de KAYAK -
8.0
We have just returned from a 10 night stay in The Barcelo Maya Colonial Beach Resort. We really enjoyed our stay , the resort is beautiful , on a gorgeous beach. The room was lovely and housekeeping was very good. It was quite busy as two hotels on the complex were closed,the food in the restaurants were very good and the staff worked very hard . There was a great choice of food available and the buffet area's were spotless. Restaurant manager's were very visible and on hand in the restaurants. Well done to all Barcelo staff
valoración de KAYAK -
10.0
My experience at this hotel was awesome. Staff was friendly and we overall had a great experience I do recommend this hotel and will love to come back soon. ;)
valoración de KAYAK -
8.0
My husband, my 2 boys, 7 and 12, and I stayed at Barcelo Colonial recently. It was a nice hotel for the money. It's a combination of 6 hotels all situated on one large complex. I chose Colonial because of the reviews I found. Most of the reviews, if not all, were very good. In the complex, the Colonial was middle of the pack. Pros: -Beachfront, very convenient and clean, never an issue finding a lounge chair with plenty of palm trees for shade, didn't use the watersports so can't comment on that -Large pools, clean, never felt crowded, two swim up bars, one side of pool had music, other was nice and quiet, lap pool available -Buffet had good variety, we were all able to find something we liked -Service was good for the most part, there were some servers in the buffet who weren't helpful (didn't greet or give us water until we were well into our meal#, most servers were very good which we tipped here and there, especially in the a la carte restaurants -We upgraded to a premium room tha...
valoración de KAYAK -
10.0
Multiple attractions, the beach is beautiful, excellent service. My only recommendation reserve a la Carte restaurants the day you check in.
valoración de KAYAK -
10.0
A Good place, wonderful beach, nice and clean area, great food, but the internet connection should be improved.
valoración de KAYAK -
10.0
This was our second time vacationing at Barcelo Maya and we love this resort! We upgrated to the Tropical this time and the expanded amenities were wonderful! The resort is clean, friendly, beautifully decorated and perfect for a family vacation. We have recommended to resort to many friends who have also rebooked. I don't think you can go wrong with Barcelo Maya!
valoración de KAYAK
-
6.0
Nice hotel and good food. Needed a couple things to make it a truly Mexican trip. Maybe some mariachi music and aztec and regional folkloric dancers at night? Bathrooms closer to the pool. Front desk personel need better training on dealing with people. Could of used pool waiters too. The rooms were nice, but reaching their limit and needed upgrading. Needed better access to reservations at the restaurants. Still a good trip. Went with 6families, pretty much same observations by all. The spa was above average,very good. Thanks
valoración de KAYAK -
6.0
This was our first time to an All Inclusive hotel, and this place was fine and we felt safe. Although a far ride (1 1/2 to 2 hours) from the airport, once we arrived, we didn't need to leave. We went with family - the place is so big, I'd recommend booking rooms close to each other, otherwise you'll spend lots of time roaming the halls. Food was OK, they had a huge variety.
valoración de KAYAK -
4.0
Very nice and clean resort with excellent food. Making dinner reservations was a complete disaster, even though they were less than 70% booked. Our only options for the steak house was Monday evening, either 5:30 or 10:00 PM. Wonder what it would have been if they were fully booked. But once we got in the restaurants, the food and service was outstanding. The bar tenders at the pools and lobbly bars were incredibly slow, and it didn't matter how much or little you tipped. I started out tipping a couple dollars per drink, service was horrible. At the end, I did not tip at all and got the same slow service. And any complaints to the management was like talking to a brick wall. I suspect management instructed the bartenders to be as slow as possible so that they could save a few bucks on drinks. If you are going to go to this resort, I would go now. Management will eventually run it completely in the ground.
valoración de KAYAK -
6.0
We've been to Playa del carmen area 6 times. Be warned!! This is a very beautiful location but very disappointing service & staff. A couple things really bugged us. One is we went with our 15 year old son and requested 3 room cards. They would only give you two cards. One of us would have to find the other, since we only had two! They could've cared less! I've never had a 5 star hotel, not accommodate such a simple request! Booking a restaurant was equally frustrating. YIkes... the concierge was boarder line rude! When we'd ask a question, she'd roll her eyes and give a very short answer.... The all-inclusive food... nothing special but OK, however the bar staff sucked! When you'd order a drink the bar staff was mediocre at best & be ready to wait!!!. FYI..I the cheapest alcohol is all you'll get!!! You have to dress up for the restaurants but the food is similar to the buffet.. so whats the point! Seemed silly to us! Bugged my husband more than me, he had to wear long pants. We've s...
valoración de KAYAK -
6.0
The setting is beautiful...pools, beach are great. The rooms are musty smelling and the beds and pillows are very hard!!
valoración de KAYAK
