El personal de recepción era muy amable y servicial. Todo estaba limpio y era cómodo. El aire acondicionado necesita un poco de mantenimiento. Tardamos un rato en refrescar la habitación.
El personal estupendo, muy amable y servicial.
Its close to sea world staff very nice breakfast included of course I had to pay a little more but at the end it worked out good did it because of my wife But at rather pay somewhere else for a better breakfast but like I said do to time it work out Staff in charge of the breakfast was very very nice always making sure we were enjoining our morning start give them a 10+ ! I would stay again Under renovations so breakfast wasn't at the main morning area and the room where it was given very small But like I said it work out Extra small pool and it didn't look very clean The one thing I really didn't like was the horrible pillows!!!!!!!!
Our stay was wonderful! The staff was so nice and gave great recommendations for dinner. The hotel was easy to locate and it was a perfect distance from Sea World for a great price. Highly recommend!
Loved that there's a starbucks inside the hotel AND a full service bar! Really cool place to stay.
beds are comfortable No breakfast Of any kind included
Thankfully, the pillows were plentiful and comfortable. Excellent for curling up with while writhing in pain and sickness from the food poisoning conveniently obtained from the cafe downstairs. The staff was kind and sympathetic, but we never received the promised call from the GM. Well, the food poisoning, obviously. The guy who was clueless running the "bistro" must have been a fill in. Clearly not trained in food safety.
Great staff, very comfortable bed, large room with a balcony, reasonably priced. A full 20 minute drive from downtown, 30 minutes to six flags
I liked that the staff was very nice, and the hotel was clean. I didn't like that the pool smelled so much like chlorine, and I paid for a king deluxe room. When I walked into my room it was very small. A huge disappointment! I wanted space like in the pictures. This really upset me. Also, they take your money very fast and cannot even give us breakfast.
The staff was incredibly helpful and genuinely cared about making us feel welcomed. It is in a great area and our room was very comfortable. I would definitely stay in this hotel again.
The location was great. The room was ok. Nothing special but for the price it was just ok. The "free wi-fi" was non-existent! Don't offer something as a amenity if it does not work properly. I tried connecting on 3 different items. One didn't pick up signal at all and two would pick it up and INSTANTLY lose connection. What a joke!
Nos gustó la ubicación y la tarifa, además del buen trato de las señoras recepcionistas. Son muy serviciales. Los colchones del cuarto 106 ya están muy blandos, no se duerme agusto porque te hundes. En el WC hay malos olores que salen del drenaje. Esto es muy desagradable.
Na da realmente relevante, solo el precio que es bastante comodo todo bien
la estancia fue agradble y sobre todo tranquila la cual se puede descanzar no todo estubo bien
lo familiar No
Economia La atencion en el servicio, intentaron cobrarme un dia mas, aun cuando fue reservado con anticipacion
Que es cómodo. Que no hay una persona que hable bien el español y es un poco difícil para quienes nos gusta viajar, pero no sabemos hablar inglés.
La tranquilidad no
La cordialidad del personal que trabaja en el hotel, te hacen sentirte en casa, cualquier requerimiento que hice, siempre tuve la mayor receptividad por parte del personal que labora en el hotel, realmente ofrecen un servicio orientado al cliente Por estar el hotel frente a una central de bomberos, en las noches hay mucho ruido de sirenas de las unidades, lo cual perturba a las personas que desean descanzar después de haber tenido un día agotador o el mismo viaje.
Que es familiar, es de mucha utilidad que la habitacion cuente con refrigerador, microondas, ademas de que viaje con una bebe me proporcianaron una cuna y eso fue mas comodo para dormir agusto. Ademas de lo anterior mi objetivo era ir a Sea Word y en recepcion compre los voletos mas baratos incluso que como los ofertan en la pag. de internet de Sea Word. En cuanto a distancia esta facil llegar y cerca a Sea Word. En general todo estuvo bien.
La ubicacion por los lugares que visite y la facil entrada y salida a las diferentes carreteras
The room was comfortable. Being so close to the Airforce Base you could hear the *music* playing all night long. Also when we asked for towel from the front desk the worker stated they didn't have any clean due to having a full house. Our room had no bath towels.
Upon arrival I was greeted by Steven at the Front Desk and I knew we had chosen the right Hotel. Steven was so amazingly friendly and helpful and very good care of my wife and I. Awesome job Steven!! You are appreciated.
Es muy tranquilo y ofrece cierta seguridad por su ubicacion proxima a campo militar;ademas,el personal es amable e infunde confianza..y sobre todo,el costo es muy accesible ,siendo una grandisima ayuda dadas las condiciones economicas actuales. Encontramos insectos en la habitacion;y lamentablemente,en el comedor habia demasiada basura dejada por cierta clase de inquilinos,los cuales estan acostumbrados a vivir entre la suciedad;me pregunto que clase de mentalidad tienen;parece ser gente de lugares como la India,o algo parecido.Por supuesto que entendemos que el personal del hotel no tiene ninguna culpa en esto,y que debe ser dificil manejar esta clase de situaciones.....no consideren esto como una queja,de ninguna manera lo es...
El Hotel es cómodo, esta bién ubicado, las instalaciones son muy decorosas, tienen los servicios básicos. Tal vez se podría mejorar el servicio de desayuno
Que solo estuve una noche, y no tuve que estar mas tiempo Me asignaron una habitacion enfrente de la alberca y la alberca estuvo llena de gente hasta las 12 de la noche a pesar de que habian dicho que a las 11 de la noche la cerraban, muy mal el desayunador muy poco espacio
Was a great stay over all and would stay there again. Beds were very comfortable and rooms were nice and clean. Can't really complain to much. Over all our personal experience was great. Wish there were microwaves and fridges in the room. There was more then enough room for them. I'm thankful that they had a free breakfast but it wasn't much as I thought it would be, area was small. They could do better.
Easy access to highway , price The quality of hotel. I have stayed at many La Quintas and this by far was the on the lower end. The rooms were semi clean- stains in carpet and curtains, bathroom floors weren't mopped, shortage of towels, ac filters were dirty, ac was working overtime to keep room cool, no fridge or microwave in room this is a neccesity with kids on vacation, pool was relaxing but crowded every night. Breakfast needed some protein like bacon or sausage not just carbs- waffles, muffins and cereal. Plus side everything was accessible with a short drive - sea world, restraunts, etc...... Basically you get what you pay for,
My room had a bed to sleep in for me and my fiancé The ugly stain on the sheets right near our pillows between us....
The location was great, easy to get on the highway. The staff was very professional and helped with any needs I had. The shower was not clean, there was hair on the walls from the previous room holder.
This guest did not leave comments about this hotel.
Very nice suite. Perfect for the business travellers with all the basics in place.
Location Room 315 has roaches.
Nothing!!! Room smelled like meldew and pee. Carpets and sofa were filthy and stained. There was drama in the lobby area. Went to bed thinking I was going to be waken up by gun shots. I was not comfortable at all.
The staff were great! Each shift, two different days - all were friendly and helpful. The room was clean, and well designed. I loved the kitchenette area, which had a small microwave and fridge/freezer, and ample storage for food / cups. My room had plumbing issues, so after a long, hot, sweaty day at Sea World, our shower did not work. We didn't call the front desk at 10pm, because there was nothing that could be done to fix the situation so late. We notified front desk at checkout.
Location Rooms had an unpleasant smell.
Convenient location, friendly staff, large room Old interior, especially the bathroom, needs upgrade. Very cold water for bath at night.
Ice machine Pool was dirty, room was much smaller than anticipated. We will never stay at this hotel again
The couch in breakfast area is broken. No one was in the front desk and I waited for ten minutes until some one showed up.
This guest did not leave comments about this hotel.
close to the medical school. Bathroom was too small. Sheets will not stay on the mattress. made it a very uncomfortable sleep.
Called hotel to make sure room help for late arrival. No problem. Room comfortable and would be good for a longer term stay. Bathroom small
Room was clean, comfortable, refrigerator & microwave available. Rather small but worked okay for one person. Bathroom door didn't close properly but wasn't a big deal.
The hotel was very convenient to the site we needed to be at. I would not recommend this hotel to anyone.
El personal muy atento y agradable, respondieron a todas mi preguntas con genuino interes.
La facilidad de tener refrigerador y microondas en la habitacion.
La atención del dueño y personal Que esta retirado del centro en un area no muy buena para turistas
No habia internet en el cuarto
Las habitaciones confortables y la ubicación
para mi esta muy por debajo del promedio pero en fin no tenia mucha opcion en un fin de semana de memorial day cucarachas muy grandes por cierto
En realidad no me gustó nada, quiza solo su localización a 10 minutos del centro y a un paso de Sea World mal olor en una de las 2 habitaciones que nos dieron, pasamos en ella una noche y al día siguiente nos cambiaron.En la nueva habitación muy mal el colchón. En otra de la habitaciones el control de la TV no servia. Por otro lado nos vendieron unos boletos a Sea World diciendonos que costaban 4 dolares menos que en la taquilla del parque y al llegar a él vimos que costaban un dolar menos
I have never been to a hotel where the people were so nice and helpful before. I couldn't figure out the tv and the manager came to my room and helped me out. The room is super cute, clean, upgraded and comfortable!
The hotel was a great value. It is in a older neighborhood but that doesn't mean it's a "bad" area. It's right by schools and the Airforce base. Lots of military staying here which got rid of any uneasiness I had. Very clean, I like the tile floors better than carpet that's usually in a motel. No pool but that wasn't an issue since we swam all day at Aquatica in SeaWorld. Beds were very comfortable. And the staff was awesome! We had a couple problems that weren't their issue at all but they helped us out anyways. Aldo were very helpful in telling us where everything from Walgreens, to the bank, to restaurants were and gave me maps and info for the Alamo!
we rented a room on january 25th, 2008 at about 4pm. we left the room at about 5pm to go out. when we came back our a/c, lights, and tv turned off. I went to front desk, he was very helpful, but the manager didn't have answer. it is a bad service. will never stay there again.
Location. Lighting in room, bed stand light did not work.
This hotel was the dirtiest I ever seen Everything
Nothing, it was gross and the front desk was rude Front desk was rude, not very clean
Location & Price Had to find housekeeping person to call someone and then wait over 10 min for front desk attendant to arrive at check inRoom was musty smellingSink counter was broken - as if someone before had sat on itToilet seat was brokenAir Conditioner loud
The bed was extremely uncomfotable. The door to the room was hard to keep closed. And the air conditioner was blowing cool but not cold air.
Location was about the only good thing poor is about all I will say don't recommend
The room I stayed in was suppose to be a suite. I guess if you call a room with Double beds, small fridge with microwave sitting on top of fridge a suite. I was very disappointed with it. I will never stay at this type of Inn again.
El hotel me pareció good value for money. Bien localizado, el staff muy atento, sin ruidos. Que el WI-FI nunca funcionó a pesar de haber pagado $ 2.99. El segundo día ya no pagué más y estuve sin internet el resto de mi estadía. Para quien necesitaba estar on line esto podría haber sido grave.
Location was very good Proclaimed breakfast sucks . Facilities are getting old. Peeling paint and restroom not very clean
The location was good for a quick stay, room was cleanand staff was friendly,I would definitely stat there again.
Cleanliness and quick access to base and restaurants. No
The pool N/a
This guest did not leave comments about this hotel.
It was right down the road from lackland air force base. Not much Lots of month to month renters. yelling from the pool area to rooms. Maid left my room door open all day. Heater didn't work, frigerator was unpluged and made sweaking noise when plugged in, also leaked water. Took 3 flushes to empty toilet. Tv was fuzzy
Full kitchen, large space, staff was friendly
Genevieve Skye and the housekeeping crew were all amazing and did all they could to help us Hotel employee was very rude and was not going to honor what we were told we would have but Genevieve stepped in and read reservation and honored it after hotel employee canceled our reservation and told us to go elsewhere he was Very rude
It was close to Lackland AFB which was what I needed. There were clean sheets and towels. Horrible experience! Will never stay there again! The room smelled horrible like stale cigarettes and it was supposedly a non smoking room. I bought plug in air fresheners. The walls were filthy and floors turned my socks black! Loud music next door.
Loved this place! A place I'll definitely come back too. Clean, friendly staff, great location. Although we encountered a small issue when we arrive, the friendly desk clerk was quick to do everything on her behalf to accommodate us with another room.
Nothing The room was not comforting at all. It had a dingy smell. The floors was dirty. The bathroom was to small and the tub looked old with the paint peeling off. Definitely not a 2 star hotel room.
staff was helpful
It was cheap. Being greeted by a couple of roaches in the bathroom.
Location & kitchenette. Tv picture has lines through it. The bathroom did did not close properly.
Instalaciones les falta mantenimiento, algo descuidadas.
nada si estaba sucio en la habitacion habia animales deje el hotel por estos motivos y como quiera me cobraron la noche, de hecho estoy apunto de demandas gracias
se ve sucio, el ac ,de un cuarto a otro similar diferencia en mobiliario,
la ubicacion esta excelente y el precio muy bueno ay mucho espacio de estacionamiento y los cuartos amplios el servicio de limpieza muy mal no recogen la basura de los cuartos y normalmente no cambiaban las sabanas y ni ponian shampoo ni jabon en el bona
Tiene muy buena ubicacion con las vias rapidas hacia el centro y otras ciudades. Le falta remodelar las areas publicas
La ubicación no me respetaron el precio de reserva