Quería coger el ferry a las islas, así que la ubicación era genial. El aparcamiento era muy cómodo. Y la zona del centro y la zona comercial estaba a unos pasos. Llegué una semana antes de mi reserva original, y el personal fue capaz de acomodarme. Fueron muy amables y profesionales. No hubo nada que no me gustara
This hotel has a great location...close to the airport, close to the downtown waterfront, and easy to get around. It is definitely on the low-end of prices for the area and there was nothing bad about the area around the hotel. The complimentary breakfast was nice, nothing too fancy, but worked out great for a quick bite before meetings. The rooms are pretty dated. They have tried to dress them up with new bedding, but the rooms smell terribly of smoke, even though they are 100% non-smoking. The first room I got was so bad with a smoke smell, that I asked to be moved, which they accomodated. However, the second room was just as bad as the first, maybe even worse. My business colleague said the exact same thing about his room, so I am guessing that most rooms smell like smoke.
Convenience. My son and I attended a Maine Red Claws basketball game. The hotel was very convenient to the stadium and I envision the same for a Sea Dogs game. Room was basic but decent size. Nothing major. Outside, hallways and lobby were a bit plain and drab.
Staff was so very helpful -- allowing us to return our rental car to the airport the night before our flight and then they picked us up there, and they ordered a cab for us early in the morning to get to the airport; they directed us to pick up some breakfast items that were getting ready to be put out even though it was an hour before the official breakfast start time The place was so clean and the rooms lovely, quite the contrast to a motel we had stayed at the previous two nights
The rate was affordable, which was nice since we just needed a place to stay after getting into the Portland airport. Our flight arrived at 12AM, so it was convenient to not have to drive far afterwards. Also, the free continental breakfast in the morning was a definite plus! The rooms were not clean. There was rust all over the bathroom, and the shower was stained with mildew. Also, the hotel is in a weird part of town, and we didn't feel safe walking to and from the car to get our luggage at night.
For an overnight near the airport with our adult daughter before her morning flight out, we looked for a suite, since her parents both snore. The second bed was a fold-out couch two feet from the first. Since we'd booked through Kayak, no .negotiation with the hotel was possible.
The hotel was clean the staff seemed friendly enough. They had coffee, tea and cookies in the entrance which was nice. I really liked the size of the room and that it had a mini refrigerator which was extremely helpful for me. The hot water for the shower in my room was not working however I was only there for a half marathon so I didn't bother calling for help at the front desk since I was about to checkout and run a long distance. I'm sure they would have helped if I called about the issue
the friendly staff The mold on the bathroom ceiling and walls.
Hotel was clean, convenient to downtown, plenty of parking Front desk was very uninterested-did not even make eye contact upon check in, and restaurant is actually the worst I've ever had in a hotel. This place has potential but needs a little love.
Location was great, right off I-295, and minutes from where I wanted to be in the morning. Room was clean. It has a restaurant inside which was convenient. Food (bowl of soup) was OK. Water temperature in shower was extremely hot; I nearly scalded my back when going to turn off water. Also, there were (unused?) hand towels in tub. Did they just fall, or were they left by previous guest?
Friendly staff Needs some updating
The location near the train station made this hotel convenient.. Staff was friendly and helpful. Buffet breakfast was solid. Hotel was full of guests, it seems the staff was having a bit of hard time keep up with day to day upkeep. The hallways needed a vacuuming for instance.
Near baseball, concert venues and easy drive to town. Nice rooms. Nice staff. Hot tub Aweful.
Good food, comfi bed Bathroom wasn't clean
People at the front desk and in housekeeping were very friendly, helpful and accommodating I had a late check out bc of a race I ran that morning. So I was taking a nap before I left with the do not disturb sign hung on the door. Housekeeping did knock and awoke me even though I was notified that housekeeping was aware of my checkinv out late. Besides that everything was great!
clean, comfortable, close to where I needed to be. Food was very good.
La habitación estaba muy limpia y estaba lista a primera hora. El restaurante no era muy bueno y el personal era horrible.
Fue una gran decepción. El hotel estaba muy anticuado, y el personal de recepción era frío y antipático. Este hotel debería valer menos de 100 dólares y acabamos pagando 375.
Excellent customer service. Comfortable and well appointed rooms.
it was clean. the room THEY DID NOT INFORM US THAT THE ELEATOR WAS BEING WORKED ON AT 9am .Not even housekeeping know.
This was our first trip with an infant so we weren't sure what to expect but the room was perfect for our needs and staff were uber-friendly. We could not believe what a great experience we had for the price. Parking is an additional charge but the valets are super responsive and you can get your car as many times as you need- it was worth it.
The general atmosphere of the hotel Having to ask 3 times for towels for the swimming pool, therefore having to go in the hotel lobby in a bathing suit. No toilet paper in the hotel bathroom on the first floor.
Very clean, new and modern.
The hotel was very clean and the staff we had interaction with were nice and accommodating. Only complaint is with other guests, but that's not the hotel's fault.
It is always comfortable. Staff is outstanding. Food is good. Omelets at complimentary breakfast are excellent. Convenient location.
The open large lobby/rooms, the happy hour, of course the breakfast! We have just assumed your hotel is our destination from now on. We've been staying there when we come up from Cape Cod to visit w/our Grandaughters! They have a ball in the pool and just love visiting w/us at The Hotel!
I liked that the hotel was pet friendly and had a reception in the evening. The location was convenient to bother the jet port and downtown Portland. The hotel did not have a requested item set up in the room upon arrival. The shower had hair on the walls and there were people smoking underneath our window all night, which came directly into the room through a vent. It was very slippery out and all of the walkways and sidewalks remained untreated, making it very unsafe for both guests and pets. Management was not particularly responsive to any of these concerns.
The service of the gentleman when I arrived at midnight exhausted from a long trip overseas was excelllent. He picked me up at the airport and made sure I got to my room safely. Thank you
tub in room 525 did not drain.
El personal era muy amable y servicial. El hotel en sí era pintoresco y encantador. La ubicación era una ventaja.
Ambiente antiguo pero con comodidades modernas. Habitación grande. No parece un "hotel". Me encantó. Un poco lejos del puerto y de los restaurantes. Pero pie o en taxi se resuelve el problema.
Mitad de precio de otras opciones en el viejo puerto, el personal era amable, y las habitaciones limpias. Muy europeo, pequeñas habitaciones de baño adjunto, pero lo suficientemente buenas. Edificio antiguo muy interesante.
Location, cleanliness, pool, Bartender was REALLY slow, and when I asked the front desk for a re-print of my receipt from dinner the night before, she told me she couldn't do it, and didn't offer to figure it out. She did tell me to have a nice day...
Most everything. Fun to have Starbucks right there and the Mall across the street. Toilet clogged before retiring and we were too tired to call the front desk. It made the morning unpleasant to have a clogged toilet. I'm sure they would have fixed it right away but we were only there for the night and checked out early. That's our only complaint.
Overall the room was great. It was very clean and the staff was nice. The walls however are very thin and we could hear our neighbors that kept us up through the night.
Generally speaking, everything was great. The room was modern and comfortable. Staff was friendly. When we were attempting to check in, the front desk was having an issue with a rather unpleasant and annoying group of young women who were giving them quite a hard time. I felt badly that they had to deal with this issue. However, at one point they had all three of the front desk people dealing with this issue and nobody assisting the queue of people who were waiting for assistance. It would have been nice if one of those people were prioritizing the guests who were waiting in line. We were tired from a long drive and did not appreciate having to wait 20 minutes just to get our room assignment and key. Also, the price was incredibly high, and it seemed crazy to me that the parking was not included in the room cost.
Quiet Over use of fabrreze in room, price, view, not a $200+ non refundable value. Forced to valet park in their lot.
The hotel is perfectly located, right in the old port near everything you could want. It was great to be able to valet the car (for one of the cheaper valet rates in the city) and just walk everywhere. The complementary breakfast each morning was good, nothing exceptional but enough to get us going. The staff were great and helpful with recommendations and making us comfortable. The room was comfortable and the bed was great-however I would suggest bringing your own pillow if you like a firmer pillow the pillows here are very, very soft-not a complaint but not my preference. Overall we enjoyed our stay. However, on our first night we left the room for dinner and when we arrived back at the room it smelt like pot. Not a faint smell but very strong and over powering and, frankly, incredibly off putting smell. I went to the front desk and the night desk man seemed aware of the issue and the solution was for someone to come up to my room with a bottle of febreeze. For a non-smoking floor/hotel I was underwhelmed by this fix. We only had this issue once but it was enough. Overall though i would stay here again simply due to the location and the ease of getting around.
Value, clean room, friendly service, you can walk to downtown amenities, affordable parking, breakfast was good for hotel food. Strong propane smell in 2nd floor hallway during our entire stay. The mattress was on the soft side.
They over booked and was not able to give me the room even though I booked and had a confirmation number.... I am extremely flustered and disappointed with the services.
Rooms were very pleasant and a good size. Breakfast was excellent. Location was excellent and the hotel was good value for money.
Clean, inviting place overall. Comfortable beds and pillows. Good size room and bathroom. Nice breakfast in the morning. Really nice and helpful staff. Felt very welcome. I liked the free apples too. I liked everything.
Price was lowest in area. Wife hated two things: bathroom light couldn't be turned on without fan noise (bad), and quality of room light was harsh, like being in a bus station waiting room. I was frustrated with wi-fi: first, having to pay, and, second, only being able to use one device per paid-for code. Even then, it wasn't consistent, would drop out. We moved to another hotel for our second night before catching our plane.
Value. Only hotel near Portland that an average person can afford. The room decor was non existent. Newish make over was modern but the walls lacked any color or design. Paintings/pictures not needed but something to break up the monotony.
Not much! Bathroom was dirty, no coffee maker, hair dryer, lotion, shampoo or soap dish!
The front desk staff were friendly and very willing to help in any way they could. The top sheets/blanket was not washed and it was wrinkled. The bed skirt had stains on it. The door of the first room that we got before we switched had blood on it. There were pubic hairs still left in the bathtub. The women who cleaned the rooms would yell at each other in the halls for the majority of the day.
Nothing The staff was rude and very unhelpful. They kicked us out in the cold at 2am because we had one extra person show up. Fuck that place.
Nothing. It was very stark. Lots of sketchy looking people lurking around. We did not stay the night, we booked a room at the days inn. Defiantly not a place to take a family.
Location was ok The place was dirty and cheap! The ground felt like it had never been touched with a broom. They don't provide shampoo or anything. The elevator was the only way around the hotel and it felt as if it was going to break down.
The location for what out plans were was good. House keeping never made the beds or cleaned the floors.
Close to portland for the price. Staff was fantastic. Pretty minimalistic, but for the price you know that. Everything was clean. No bed Cots. Only 2 pillows for a queen/kind bed.
Motel 6 has the bare minimum, and sometimes not even that. I forgot my shampoo and saw that they did not have any in the tub. When I called the front desk, the staff politely told me that they do not carry shampoo even for purchase. They suggested the vending machine which did not have shampoo either. There really wasn't a convenient 24 hour store nearby either. That, to me, should be part of the basics of a motel. I didn't mind the cigarette burns on my comforter, but I think shampoo for purchase should be available if not complementary. Just sayin'