Resorts en Phoenix

Ventajas: El complejo era increíble. El personal era muy amable y servicial. A los niños les encantó la zona de la piscina, especialmente el río lento y el tobogán. Bonito campo de golf de 36 hoyos en la propiedad.

Ventajas: love the lazy river area, which is THE main reason we stay here once a year.

Desventajas: The "extended" full bed (as they called it) was sooooooooo terribly small. I had to share with my sister and it was literally a glorified twin. It was high off the ground but the extremely narrow width was ridiculous, for the money we paid per night. Next time we'll get a king and I'll bring an air bed with me...will be MUCH more comfortable. Also, they were steam cleaning the carpets on a Saturday right in our hallway. So, there were pipes and hoses and cords everywhere that we needed to navigate around... not to mention the horrible "wet dog" smell that permeated the entire area. Why would they not do that on a week day when perhaps there are fewer guests?

Desventajas: Security at pool on Thursday evening very rude! Told us pool closed at 10pm, and we told him would be leaving as soon as we were finished smoking our cigarette. The security told me, “ I don’t want to have to come back in 30 minutes and kick you guys out”. Very rude!

Ventajas: Golf, spa and pool. Great for couples or family.

Desventajas: No

Ventajas: Lo grande que es. Y el personal

Ventajas: Beautiful, friendly staff, wonderful pool and lazy river area.

Desventajas: The restaurants, specifically the Stone Grill was very slow and the service at the restaurant could have been better, more attentive.

Ventajas: The location is wonderful. The spa is very nice. The food is good. The pool area is great. The staff is very nice. The bar area is very popular. Overall, the resort is very beautiful and I will stay there again in the future.

Desventajas: My room initially smelled like smoke. The light switches, door handles, air conditioner buttons, faucet fixtures and the handle to the shower were filthy and sticky. Also the remote control. Those things being dirty is just so disgusting. Also, when running the bathroom sink, there is a strong (VERY STRONG) sewer smell. Pretty revolting.

Ventajas: The staff was very friendly.

Desventajas: The pay parking lot was horrible to get in and out. The front desk never explained how to use it.

Ventajas: Went there for my granddaughters birthday, lots of things for kids. Very relaxing. Staff helpful and friendly. Property very clean

Ventajas: Appearance

Desventajas: Renovations and superficial courtesy of staff

Ventajas: Landscape was beautiful.

Desventajas: Pillows were awful and they had no others to provide. Fridge was too small. Room is somewhat worn. There wasn't a spot for the coffee pot without utilizing desk space. No stairs near my room.

Ventajas: Everyone was very helpful in the check in process amd we were able to check in early.

Desventajas: Stayed here many times before and parking was free. They now charge a daily parking fee which just feels like another way to overcharge. Isnt that what the resort fee is for??

Ventajas: Convenience to my meeting space and the swimming pool

Desventajas: As a business traveler I don't generally like to pay resort fees as I think they are nothing more than another way for the hotel to secure money from me. Marriotts also seem very sterile. The room was not especially clean especially the bedsheets.

Ventajas: Hermosa arquitectura y elementos de diseño de un socio de Frank Lloyd Wright. Hermosas piscinas y había ocho. Buen servicio.

Desventajas: Puede ser caro. Distancia del aparcamiento - bastante lejos.

Ventajas: Celebramos nuestro aniversario y nos pasaron a una suite preciosa, y el personal de recepción envió una bebida, chocolate y fruta a nuestra habitación cuando se enteraron. Me encantó la habitación, los jardines son increíbles y disfrutamos de las increíbles comodidades. Estamos planeando volver cada año.

Ventajas: Hay muchos lugares para sentarse y hablar. Buenas instalaciones. Recientemente renovado, las habitaciones son muy bonitas. El personal es fantástico!

Desventajas: Fumar en las zonas de descanso general fuera

Ventajas: Todo! Muy única.

Ventajas: Muchas características de lujo. El servicio era muy bueno y la hora feliz era agradable.

Desventajas: Bañera de hidromasaje no caliente, cama hundida en el medio, no hay batas, los paisajistas comenzaron a aplicar a los recortadores de cobertura de energía de gas a las 8:35am por 45 minutos en el patio al lado de la habitación.

Ventajas: El establecimiento es fantástico. Increíble historia de Baltimore, como se ve a través de las fotos.

Desventajas: La habitación necesitaba una actualización

Ventajas: Una fabulosa arquitectura y jardines; el personal amable y servicial, el desayuno era estupendo. Todo!

Desventajas: Nada.

Ventajas: Un hotel verdaderamente hermoso. Preciosos jardines. Nos pasaron a una habitación cabaña privada gratis. Me encantaría alojarme pronto de nuevo aquí.

Desventajas: hotel was under construction activities without any notification at website

Ventajas: The overall ambience , lay out and landscaping .

Desventajas: There seemed to be some construction . I also used the spa services ( facial and massage ) but there were no amenities .

Ventajas: Well maintained, gorgeous pools, 24 hr pool, impeccable grounds, stunning archeticture, free shuttle to the Fashion Park Mall.

Desventajas: The poolside food menu options were lacking + drink prices were very high.

Ventajas: Staff was incredibly nice and helpful. Beautiful building and grounds. We actually had breakfast/lunch several times at the golf course; it is a good deal and the staff is top notch. The pools were great.

Desventajas: For such a beautiful hotel, there were common areas that were surprisingly dirty. The bathroom vent in the Ocatilla lounge was filthy; there was also a pile of dead bugs in the corner. My room, however, was spotless.

Ventajas: room and pool

Desventajas: work out area was not great. It was satisfactory though

Ventajas: Room on 2nd floor walk up no elevator with open shared balcony too far away construction on going old and dated pool bar closes No Ice machine so had to call room service everyday to delivery ice buckets

Desventajas: Fire pit lounge service was great Pool lunch service was great Early open coffee shop5:30am

Ventajas: A lot of character and history.

Ventajas: Room was fantastic and staff was great.

Desventajas: None.

Ventajas: Beautifully maintained property. I enjoyed the privacy of the individual patio / casita room and smaller pool in that area of the hotel.

Ventajas: Service was excellent. Particularly Derek at the front desk who went out of his way to find the perfect accommodations for my needs (I was entertaining guests and he let me check out room options before selecting the right one for me). Parts of the property were closed off due to construction, so he offered me a free upgrade in a quieter part of the hotel. Also, John the bellman was super helpful and friendly, made me feel very welcome. He took his time with us when we transferred to an upgraded room. And finally, Lamont in Guest Services was very friendly and accommodating about providing additional options and a fabulous upgrade at a minimal cost.

Ventajas: Everything, simply stated, save comment below.

Desventajas: There is a History Room which starts with a large calligraphy announcement with photos that the AB “has been visited by every American president since Herbert Hoover...”It then follows with photos of all the presidents but stops at G.W. Bush (who has been added on an adjoining wall).There is no mention of our last president, President Barack Obama. Considering that he took office 10 years ago, it makes me wonder if AB is in fact making a political statement. If not , they should correct the oversight.

Ventajas: The location

Desventajas: Extremely poor customer service, I will not likely stay at this resort again. I am a local to Phoenix and stay at many resorts during the summer, and this resort has the lowest quality customer service.

Ventajas: Ubicación

Desventajas: Aparcamiento

Ventajas: Todo! El personal era increíble las vistas desde nuestra habitación eran espectaculares

Desventajas: Irse! Pasamos un maravilloso fin de semana allí, volveremos.

Ventajas: Ubicación y personal

Desventajas: El hotel está un poco anticuado

Ventajas: como frecuentamos varios hoteles del valle, nos encantó especialmente la zona de la piscina para adultos....................

Desventajas: nuestra habitación no tenía absolutamente ninguna vista de frente o de atrás

Ventajas: Cerca de la familia.

Desventajas: El resort está cansado y se nota.

Ventajas: Bonita habitación, bonitas piscinas

Desventajas: Me alojé de lunes a miércoles y no estaba muy lleno. Me pusieron en la habitación más alejada de la piscina principal, así que no estaba a poca distancia andando, sí recibimos servicio de transporte, pero hubiera sido mejor estar más cerca.

Ventajas: nada

Ventajas: La zona de la piscina, el vestíbulo.

Desventajas: El aparcamiento era horrible y no es práctico para la zona en la que estábamos

Ventajas: El lugar es antiguo y necesita actualizaciones

Desventajas: Todo

Ventajas: La vista del salón era impresionante, iba a la puesta de sol y terminaba regresando a la cima de la noche y a la vista de Phoenix por la noche desde la montaña cada noche. Hay mucho que hacer golf, excelentes senderos para caminatas, tenis y una gran zona de piscina.

Desventajas: Como estás literalmente en lo alto de los restaurantes de montaña fuera de la propiedad no están a pie, sino a un corto trayecto de 10 minutos en taxi o coche.

Ventajas: Las vistas desde el punto más alto de la propiedad son muy bonitas. Las habitaciones son un poco rancias y con necesidad de renovación. El lavabo hizo ruidos extraños que nos despertó. El personal de recepción es mediocre.

Ventajas: Piscinas camas balcón

Desventajas: Tv por cable pobre

Ventajas: Location was in a quiet area and close to the competition I was attending the next day.

Desventajas: While in our room, when the door was locked, someone used a key and walked in. I let the front desk know, but I had a hard time relaxing after that. Also the parking within the hills is difficult, they had rows of parking roped off.

Ventajas: Awesome place to stay!! Will be coming back and highly recommend to anyone. Super friendly staff and all about customer service.

Ventajas: Rooms were spacious, nice and clean. Staff were helpful and friendly. Shuttle within the property was efficient and prompt! Beds were very comfy.

Desventajas: It was larger than we anticipated but with the efficient shuttle, it turned out to be fine!

Ventajas: Location

Desventajas: Parking

Ventajas: Big, but needed some updating.

Desventajas: Was not impressed with our upgrade. Rooms look older and couch was stained. We had a light bulb out and paint was chipping in our shower. Wasn’t much of an upgrade. Still waiting on a partial refund the manager agreed to, but never put through.

Ventajas: Hotel was nice

Desventajas: My check in was not very friendly. My husband work had reserved their golf course for Golf tournament. So you would think they would Extend their graciousness to their family members. I could've stayed at any other hotel around there but I didn't .

Ventajas: Spacious rooms, comfy beds.

Ventajas: The rooms were comfortable, updated, quiet, and clean.

Desventajas: The parking was a nightmare. People parked in fire lanes and no parking areas blocking traffic - nothing was done. The only offered solution was 'we have a shuttle'. Control your parking, tow people who don't belong and enforce safety restrictions!

Ventajas: Pool was clean staff was helpful Breakfast buffet needs more items Dinning restaurant was closed sunday and monday

Ventajas: Having 8 swimming pools was amazing. One even had a side . The room was a nice size & bathroom light was bright. The gym equipment was up to date, treadmill & elliptical had tv or scenery to watch.

Desventajas: The rooms are located outside. The bathroom (toilet/tub) was between the living room & bedroom with no vents so the smell lingered into other rooms after someone used it. The gym had at least 2 equipment that wasn’t working properly.

Ventajas: The suite was clean and comfy. Individual views from deck was nice. The same server we had at breakfast every morning was helpful and friendly.

Desventajas: The bathroom floor probably needs regrouting

Ventajas: Location and the size of the room was excellent

Desventajas: no free breakfast