Me gusta el ambiente,es familiar,descomplicado,las instalaciones sin ser de lujo son muy buenas,la playa ,el servicio del coordinador de kioscos y toallas (miguel ,creo se llama) muy bueno excelente ,la ubicacion esta en el punto que es...........la tarifa es muy aceptable,el tamaño de la nevera del cuarto es buena..ojala hagan mas promociones. Deben tener servicio de hielo en el primer piso,deben tener mas seguridad para acceso de otras personas que es posible no esten habitando en el hotel,ojala el cable de television sea directv....ojala algun dia tengan servicio de van (transporte ) al aeropuerto ,cada hora por ejemplo,me parece que el valor del desayuno para quien no lo contrato incluido en el precio de la habitacion es exagerado por 18 dolares......
la ubicacion y el buen trato de la gente todo me gusto
La ubicación es excelente. Lo único bueno con lo que cuenta el hotel. Ciertamente, Aruba es un paraiso, eso facilitó la infernal estadía en tan terrible hotel. Imposible el acceso a la playa del hotel, pero rentar un vehículo facilitó nuestra estadía y pudimos gozar de las hermosas playas de la isla.
la calidez del personal , limpieza, facilidades, amabilidad, en terminos generales me gusto mucho!! que a la hora final me hayan cobrado toda clase de impuestos y termine pagando cerca del 30% mas del monto pactado.
La ubicación es excelente y además las habitaciones resultaron sumamente cómodas. nada todo me gustó.
La ubicación Todos estuvo bien
Personal muy amable
todo excelente pase un fin de semana sin palabras , Muchas Gracias espero volver muy pronto
Me gusto mucho su ubicación Al momento del check out, me conseguí con la sorpresa de que me cobraron 50$ mas po rnoche, a pesar de lo que ofrecia booking.com. Ellos alegan una cantidfad de impuestos , pero en todo caso no me lo avisaron al llegar al hotel. Uno de los supuestos impuestos se llamaba "room service charge", lo cual me molestó mucho porque eso no es ningun impuesto. En realidad me senti estafado en ese sentido.
Su ubicacion es muy buena, la zona con muchos restaurantes, playas y facilidades. Las habitaciones comodas, con nevera, hielo, etc. El hotel es muy recomendable. Lo que no me ha gustado es el horario de la piscina, en un instructivo en la habitacion dice que es hasta las 8:00PM y a las 7:00PM desalojan a las persona. Si estamos disfrutando unas vacaciones no deberiamos tener un limite tan bajo para el disfrute de una refrescante piscina, sobretodo porque a esa hora es que una puede venir llegando de la playa o de compras.
La ubicacion, el precio en funcion de lo recibido, la hospitalidad del personal, la excelente playa y las buenas habitaciones Las preferencias para reservar las cabanas en la playa
Me encantó el experiencience entera! El personal, la ubicación, comodidades, restaurantes, volveré seguro!
Excelente ubicación. La comida muy buena. El servicio perfecto El olor a humedad en la entrada
Excelente relacion precio-valor, muy comodo, excelentes habitaciones. La comida buenisima, las bebidas incluidas muy buenas, nos gusto bastante No
"Con vista a isla" no significa que tengas vistas a la isla privada. En recepción me dijeron que esto es porque tienes vistas a Aruba y Aruba es una isla y puedes verla.
Tiene muy buena ubicación, las playas privadas excelentes No
No había nada que no me gustó! Me encanta la isla privada!!!!! Hotel muy contemporáneo. Me encanta!!! Nada
nice pool, location & easy access to the beach
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.
The location was great. Beautiful beach out front with lots of activities. I liked the close proximity to fisherman's huts for kiteboarding. Food quality and selection was very good as was the service we received. Great fitness facilities. Easy walk to Palm Beach Strip for shopping and restaurants. System for renting cabanas and palapas was a pain. We found it much easier to just rent an umbrella on the beach. There wasn't 24 hour room service but that isn't really a big issue.
Good If is late and you need water for your room they do not send you water in to the room . Yo have to go to the lobby to purchased a bottle of water. For a 5 star hotel is a litle bit dissapoinment . The should have this kind of service .
The location was good, the pool and beachfront was nice. This hotel is a standard two star hotel. I had maintenance in my room each day of my stay for a problem, safe repeatedly would not open, A/C would not cut off, toilet backed up. It was just a horrible stay. Some of the food was cold and not labeled so with allergies I could not eat a lot of things. A lot of the staff did not speak even a little English so when you asked a question that just smiled. I spoke to the manager and the best he could do is give me an email to report the issues when I return. I think you get the picture...so needless to say the hotel stay part of my birthday was ruin
I am so soured by my bad experience, I refuse to rate any part as good. I purchased an item for my girlfriend and left it wrapped in tissue paper in a ziplock bag on a table. It disappeared. I contacted housekeeping supervisor and was told it was impossible that it was stolen/thrown away. Not satisfied with that answer I asked to speak to the hotel manager, I'm still waiting. Terrible customer service experience which will cost this chain my business forever.
The food was excellent, beach was great. Better than baby beach! Room was great but could be a little cleaner. We we're transferred from 6th to 18th floor and it was much better. Amazing view. No kids! Pool and beach was loud for too long- I think it went from 11am to 6pm... This place was expensive for $600/night. Loved every not of it except the price. Booking the restsurabts was a pain bc the only way you can reserve is waiting in line for 30-45 minutes and you aren't guaranteed and table.
It's really worth it The room service menu is too short and simple, bathroom could be better
tranquilidad y un ambiemte muy agradable no
El hotel tiene una zona vieja y una nueva, en la parte vieja las habitaciones estan un poc descuidadas y sucias, nosotros pedimos un cambio a la zona nueva y ahi es mucho mejor.
ubicacion y ventaja de playa servicio de recepcion malo
Es un muy buen resort, como para quedarse ahi todo el tiempo, muchas actividades por hacer, excelente la comida.
Las cuidadas y confortables instalaciones. La limpieza. La amabilidad de su personal.
la ubicacion es muy buena, para la persona que quiere hacer su comida es maravilloso, la comida es buena. el personal de la recepcion es mentiroso y no se esmeran mucho para attender al clente
We stayed at the Hyatt for our Honeymoon. We were very pleased with our decision. This hotel is located in the High-Rise district and is right in the middle of everything you could need. You have restaurants, shopping, and beach all right there! No need for a rental car. Our absolute favorite part of where this hotel is located is the beach. It is located on a SWIMMABLE beach which was so important to us! The hotel has many nice amenities- fitness center, pool, jacuzzi, spa, shops, etc. The staff are friendly and the rooms are clean. The only thing I wish our room had was a balcony. We were in a partial ocean view room, but only a few of the larger rooms at Hyatt have a balcony. Regardless, we loved the Hyatt and would recommend this hotel for anyone visiting Aruba!
My husband, I and our 2 boys just returned from our stay at the Hyatt-Aruba, and we can't wait to go back! It was everything we dreamed it would be and more. The grounds are beautiful, the pool is amazing, the hotel is lovely and the staff couldn't have been nicer and more helpful. The only bad thing is we never want to stay anywhere else now!
The hotel has an free wifi only at the cafe. The internet I had to pay for was terrible. The hotel was nice enough to credit me, but I would really just like wifi that works well throughout the hotel.
BEAUTIFUL pool and beach area. We did appreciate that there were not a lot of children in the pool area. Palms restaurant offered a delicious veggie wrap and margaritas. Staff was responsive and polite although the check in/out process was slow. While I would recommend this hotel over any of the nearby competitors (NO comparison in the pool and lounge areas) I HIGHLY recommend that if you would like to enjoy cocktails or beer at pool or beach that you walk two hotels down where the SAME beer and drinks were HALF the price. They also give you something to carry them back in. While we expected food and drinks to be pricey $8.95 PLUS service fee for a 7 oz beer was insulting. $15 for a piña colda in a plastic cup.
Our family of four enjoyed our stay at the Hyatt! Beautiful property, centrally located and lots of fun! I let my 7 year old choose our hotel for this Aruba vacation ... she picked the Hyatt from the photos of the room (big beds) and the slide! The slide (and slide races) are so much fun!. At times it seemed the adults were enjoying it more than the kids. Poolside BINGO and pool volleyball were also a big hit. As for the beach, it's gorgeous - and you can call ahead to reserve a palapa ($35/day) so you won't have to wake at the crack of dawn. The staff (for the most part) were friendly. Some more so than others. We walked passed the other hotels we were contemplating (Marriott and Radisson) and I feel we made the best choice going with the Hyatt! The Marriott beach was not as nice and the guests looked like they were packed in like sardines. The Radisson (which we stayed in and liked) was nice and the Happy Hour crowd seemed to REALLY be enjoying themselves, but the Hyatt was def. nice...
We stayed for one week at the Hyatt and I'm glad we picked Hyatt over the Radisson. Hyatt was a beautiful hotel, had a gorgeous lobby and impressive view of the beach from the lobby area. The gardens, pools, bar and access to the beach were perfect. It is close to shops, restaurants and Starbucks. The staff were courteous and attentive especially the bell desk staff. We had a wonderful stay and would definitely stay at the Hyatt again.
The best hotel on palm beach. We had a great time. Not one complaint.
My husband and I have travelled to Aruba many many times, but this is the first time we stayed at the Hyatt because it was our honeymoon. The grounds here are absolutely beautiful; however, the staff wasn't as friendly as other hotels that we have stayed at, nor were the other guests. The drinks were unreasonably expensive especially considering their size! Daily breakfast was excellent, but the other restaurants failed to WOW us. Not much of a selection and perhaps we are spolied because we have been to the island so many times and know where to find the good food. Overall, I finally took the plunge and stayed here; however, I'll take the cheaper hotels anyday! We like the homey feel of the smaller hotels...the Hyatt just seemed to stuffy for us. Would not stay here again...value for the money was not worth it.
love aruba first off, you cannot beat the Hyatt or Radisson properties
Hyatt I would say is the best hotel in the high rise hotels area. It has an amazing beach front with lots of fun for family, honeymooners and retired folk.
Just got back from our vacation. Great trip, perfect spot to stay on Palm Beach. Close to shopping areas, really clean hotel. Great for kids. Very relaxing!!!!
The hotel staff are very friendly and helpful, however my stay was not up to the par of a Hyatt hotel. Was not told prior to booking that several of the restaurants would be shut down and under construction, which also meant jack hammering all day every day right next to the pool. The beach cleaning left a lot to be desired. Could have done a much better/ earlier beach sea weed clean up. Also the over all cleanliness of the beach could have been better (trash,etc). Also expected beach service for food/drinks but Hyatt does not offer this. They offer this service at the pool, but good luck finding a waitress. Biggest complaint is the lack of adult only pool area. At such a hugh end expensive resort, there NEEDS to be a quite place for adults to swim without other peoples kids smacking them in the face with a volleyball or splashing, screaming, and crowding the swim up bar. Not relaxing. Over all the friendly staff, central location, and updated decor was the best. However, it was just k...
Very personal and excellent service Not at all
We had an amazing time at Amsterdam Manor the rooms were clean and the staff was very accommodating. The beach was the highlight. It never gets too crowded and it so beautiful. Food was overpriced it wasn't that delicious
Small resort, very accessible to the beach. Friendly staff, good food and drinks on the premises. This is our second visit. We renewed our wedding vows on the beach and this was the perfect spot.
The good point was the location of the hotel,very close to the sandy beach. I did not like the service at all (very poor service at the beach bar, very slow service at the beach restaurant) they charged my credit card with the whole amount for the room on the day of the reservation, I.E. well in advance of check-in date (this is not a common practice for hotels) and tryed to make me pay additional charges when we arrived. I strongly complained and they admitted that they were wrong. No extra applied finally.
Beach was steps from the front of the hotel and there was always an umbrella, beach chairs, and towels ready for us. The happy hours were great. The beds were incredibly comfortable, and we loved that the rooms had kitchens so you could grab groceries for the Super Food down the street. Such a nice addition. There is also a mini market at the hotel in case you need something quickly. More families than I had expected. The pool was used by children exclusively. The location has ups and downs - there is nothing to the north until the high rises so you are a bit isolated. It is nice because it isn't super crowded and it is intimate, but it also means you have to travel a bit to get to other restaurants and activities.
The location is fantastic and also the small kitchen at the room helps a lot specially when you have kids. The value for money. I paid too much for the room I've got. The rooms close to the recepcion ( the "C"blocks) are bad compared to the rest. Also the amount of taxes paid in the end are very high. So be careful with that cause sometimes the daily rates are unreal.
Friendly staff, quiet atmosphere, excellent beach, nice beach bar, excellent restaurant on the beach, efficiency rooms so we could have breakfast/lunch/snacks/drinks in the room, grocery store only a short walk away Nothing at all!
Nada! No hay Wifi! Mucho ruido! Barato! Quieren un depósito en efectivo de 300 dólares!
La habitación que reservamos era genial, moderna, limpia y amplia. El complejo está un poco lejos del océano (tienes que caminar unos 200 metros) y a las piscinas no abren hasta las 10 de la mañana y hay tumbonas limitadas, pero en general muy un resort muy bonito e impecable.
El personal es amable. Se puede ir andando a un supermercado. No se ha actualizado en años. Tienes que caminar por una calle concurrida hasta la playa.
Todo me ha gustado , las vistas al mar son bellísimas , esta muy cerca de todo en general, demasiado cómodo , buena atención y servicio!! Si !! deben estar un poco mas pendientes de los turistas de habla hispana , ya que en dos oportunidades me dejaron mensj telefonicos que no pude entender porq todo fue en ingles , y luego no me supieron decir quien era ni de q se trataba!!!! al final me entere que eran invitaciones a unas actividades planificadas por el hotel, pero no las pude disfrutar ya que nunca entendí los mensajes , estos deberian ser en español para nosotros los latinos!! ;) El resto fue pura diversion y relax!!