Hoteles en Isla Mujeres

Ventajas: El hotel es muy cómodo. Cuenta con 60 habitaciones por lo que tiene unas instalaciones geniales pero sin el considerable movimiento de gente de los resorts gigantes a los que esa zona nos tiene acostumbrados. El personal es muy amable. La comida es de calidad y muy rica. Lindas vistas. Linda playa privada (con la salvedad de las cosas que puse que no nos gustaron). Tiene un servicio privado de llegada a la isla que no hace necesario llegar por el ferry que va al centro.

Desventajas: El alojamiento es perfecto. El único problema que tiene es que a ambos lados tiene dos lugares de recepción de turistas a la isla por el día que desde las diez de la mañana aproximadamente hasta las cuatro o cinco de la tarde, reciben barcos provenientes de Cancún llenos de gente. En ese horario hay un incesante ir y venir de gente y música (distinta en ambos lados y con volumen elevado) que resulta molesto si uno eligió al.alojamiento en la isla para pasar momentos de tranquilidad en pareja (es sólo adultos el hotel). Esto es diario. Parte de esa gente va y viene caminando por la playa.

Ventajas: La habitacion Servicio Calidad en bebidas

Ventajas: Food was excellent. Staff and location were great. Very relaxing, peaceful and beautiful

Desventajas: Wine selection could be a little better without having to pay extra. Frozen drinks from the bar were very watered down with large cubes of ice in them.

Ventajas: 4 th visit. Never disappointed

Desventajas: Nothing

Ventajas: El personal muy atento

Desventajas: La comida

Ventajas: Where to start? We loved everything in casa sirena. It is not a usual place and so everything is special there. The rooms are designed wonderfully, the steff is beyond than great. We had such a good time there and we felt at home. The happy hours are fenomenal, we had such good time with Beverly :) Jose was also very nice and made sure we had everything we need on the island. If we are back to Isla Mujeres there is no other place for us. Super recomended.

Ventajas: Amazing welcome by Jane our garden room with its big bed was just lovely and comfortable ,so many extras robes coffee machine clean towels for the beach each day Breakfast was excellent so much choice cooked to order Each night the amazing Bev hosted drinks on the terrace (strong margaritas) nice to chat with the other guests sometimes there was entertainment perfect place for a drinks

Desventajas: Nothing

Ventajas: Location, safety, comfort, beach bags, beach towels, refillable water bottles, free purified water

Desventajas: NA

Ventajas: Casa Sirena is a charming boutique hotel on Isla Mujeres. Staying at Casa Sirena is like joining a little community of travelers who are lucky enough to be in the know on this little gem. While we were there, there were folks who were staying at Casa Sirena for the first time and others who were on return visits. The complimentary sunset happy hours offered a great opportunity to meet and chat with fellow in-the-know travelers and swap travel tips. Breakfast is also a communal (and delicious!) event and another opportunity to get to know the other guests. Steve is the consummate host - he made sure that everyone felt welcome and was having a good time. The hotel is a very short walk from the Ultramar ferry terminal, which also provided a landmark for cabs getting back to the hotel. Every detail has been thought of at Casa Sirena, and the rooms are immaculate. Thank you, Casa Sirena, for a lovely stay!

Desventajas: Nothing!

Ventajas: This was a fantastic place to stay on the island; perfect location, and it was great to have not one but two beautiful pools available at any time! The view from the roof is stunning, and the staff were all kind, helpful, and professional.

Ventajas: We had a fantastic stay at Casa Sirena! Steve is a gracious host and his staff were wonderful!

Desventajas: Everything was ideal, no complaints.

Ventajas: We enjoyed every moment in Casa Sirena and even extended our stay there in 2 nights. We loved the happy hours, when we met with the other guests and enjoyed Beverly's company. The room was very clean and well equiped. I will gladly send my family and friends there, knowing that they will love it as much as we did

Desventajas: Everything exceeded our expextations for the best.

Desventajas: No había servicio en el domingo y no lo sabíamos

Ventajas: This is a fabulous hotel. It is more expensive than what I would usually pay but it is worth every penny. I am a solo traveller and this hotel is friendly and welcoming beyond anything I’ve ever experienced before. It’s also beautiful. The happy hour is so sociable, it’s great to be able to chat to people at the end of the day and Steve really nurtures this. Aracelli’s breakfasts are wonderful. I never needed to buy lunch once, I was full till dinner time!! Thanks to everyone.

Desventajas: I’m utterly spoiled now! All other hotels seem shoddy in comparison!

Ventajas: Todo, como esperaba, personal, ubicación, libertad, comodidad.

Ventajas: Cute little b&b about two blocks from ultra mar ferry so very easy to get to with luggage. Great staff, rooms were nice, very good breakfast (just note there is no cooked breakfast on Sundays) and nice happy hour on the roof each night. Nice way to meet fellow travelers!

Desventajas: Nothing

Ventajas: La ubicación es ideal! a metros de Playa Norte espectacular y a 2 cuadras de la calle peatonal centrica. Me encantó que nos proporcionaran sillas de playa, pequeño detalle que nos hizo la diferencia en comodidad.

Desventajas: Nada

Ventajas: Perfect location near best beaches and near shop area.

Desventajas: Temporary issue with WiFi

Ventajas: It was a perfect stay! I would definitely come back again and stay here. Ariel and Bonnie are the perfect hosts and so good hearted, nice and helpful people. I was traveling alone as a woman and I felt very comfortable staying at their place. All the others who worked there were also very nice. Salvador is watching the Apartments by night - nicest guy on earth! They all really care about their guests and help you if you need anything! Everything was really clean, comfortable and quite so you could sleep very well. Bathroom is big and clean - nothing to be disgust about. AC worked and vents also, the safe was uncomplicated and useful, wifi sometimes weak, but who needs this here ;) Location is almost perfect - 10 seconds away from the most beautiful beach. Main Street also not far away (max. 5 min but a bit quite by night). Very good restaurant right across the street and little shops nearby. I would really recommend to stay at sea hawk when you come to isla mujeres. Thanks for making my stay so good :)

Ventajas: Great people and location. We also did a snorkeling tour with them and it was fantastic

Ventajas: La ubicación y comodidad del departamento

Desventajas: Terminar mis vacaciones

Ventajas: Very near to the beach and 8 min walking from the harbour. U can walk in the center esplode markets and find lovely restaurants. Rooms are wide and clean. Fantastic

Desventajas: Nothing to say, is all perfect

Ventajas: A super spot close to the beach with a friendly restaurant opposite The kindness of the owner. Spanish, English and French available Really quiet place

Desventajas: Shower pression could be improved a bit

Ventajas: Staff. Being close to the beach. Boutique, family-run hotel. 30 seconds walk to Playa Norte. There is a yoga place on the beach, 30 seconds from the hotel. Has air conditioning, and functional bathroom. They own a dive shop on the same property, so ask for their 2 hour snorkeling tour. This hotel is not fancy, it's most suited for budget travelers and if you just need a good night sleep. There is a restaurant across from the hotel that has great breakfast for $10-15.

Ventajas: Comfortable big room and bed. A great restaurant North Garden right across the street wife and I had breakfast every day. We had lunch one day because at lunch we were still full from breakfast. It was a two minute walk to one of our favorite beach ever. Sea Hawk has coolers and beach chairs to use. The owners were just delightful.

Desventajas: The sewer system is not what it is in the US. Could not put TP in the toilet, but many places are that way in Mexico. Don’t know if the rooms on the second floor were this way, we were on the ground floor.

Ventajas: The location is perfect and the staff is super friendly. The room is basic but has all you need and is great value for money . Highly recommended.

Desventajas: The water pressure in the shower was very weak

Ventajas: The room is right on the beach Playa norte. The staff are really nice and went above and beyond to make us feel comfortable! Big big recommendation

Desventajas: Nothing- all perfect

Ventajas: Excelente ubicación

Desventajas: Sanitario requiere más presión

Ventajas: Me encanta la piscina en la azotea y el bar la piscina principal de la planta baja y el bar son excelentes y a sólo unos pasos del océano la playa el hotel es nuevo y muy agradable

Ventajas: Me encantó todo acerca del hotel!

Ventajas: Mi marido y yo nos alojamos en Playa del Carmen y queríamos bucear con tiburones ballena. El buceo es muy temprano por la mañana, así que decidimos reservar un hotel sólo por la noche, así que no tendríamos que levantarnos bastante temprano. Mi marido encontró a Izla en Kayak y pensó que parecía agradable. ¡cuando llegamos nos enamoramos! ¡fue tan encantador que terminamos ampliando nuestro viaje para quedarnos 2 noches!

Desventajas: Hay algunas obras en la puerta de al lado. Pero honestamente, nuestra habitación estaba justo al lado, por ese lado, y no oímos nada.

Ventajas: nice layout breakfast was very good beach swimming in the ocean was poor but pools were great the staff was Great

Desventajas: the bakegoods could have been better, very dry with little taste although I know the baker is trying very hard

Desventajas: La playa está horrible en esa parte del hotel

Ventajas: food was great,servers lovely

Desventajas: PErfume in the restaurant

Ventajas: Las piscinas.

Desventajas: La playa no es la más Bonita.

Ventajas: Nice quiet location. Out of downtown but 5USD by taxi or for fun rent a golf cart - a great way to see the island.

Ventajas: The property was clean. Quiet. Priced good.

Desventajas: I can’t say there was nothing I didn’t like.

Ventajas: Las instalaciones nuevas, las dos piscinas son lo mejor, habitaciones amplias, cómodas y limpias, nos tocó una en el primer piso por lo que al salir por la terraza estábamos a pasos de la piscina principal. El desayuno muy bueno y variado. El personal es muy atento, el check out es a las 12pm pero nos dejaron ocupar la habitación y las instalaciones hasta las 18hrs sin cargo adicional (se debe coordinar en recepción). La playa privada del hotel no la ocupamos pero se veía limpia. El hotel queda un poco alejado del centro pero afuera hay taxis esperando todo el día, cobran 100MX para el centro y se demora aprox 10 min.

Desventajas: Nada, todo muy bien!

Ventajas: La atención del personal y la ubicación.

Desventajas: No me.gusto que al hacer el check in me pidieron un depósito de 200 dólares y no se puede dejar el baucher de tarjeta de crédito abierto sino que debe ser en efectivo, esto supuestamente para poder hacer los cargos de consumos a la.habitacion. en la mayoría de los hoteles pagas los consumos al final cuando sales y dejas tu baucher de tarjeta de crédito como respaldo. En realidad no me molesta que pidan el depósito en efectivo, sino que esta condición no está clara en las condiciones de reserva, por lo tanto no llegas preparado para ello. Aficinal, Es un poco lejos de la.zona centro y playa del norte. Pero se puede tomar tránsporte fácil

Ventajas: Beautiful views, comfortable rooms, balcony, delicious food, lovely staff.

Desventajas: NA

Ventajas: Comfortable room. Great breakfast. Nice view from the room. Good room cleaning other than the smell.

Desventajas: Bad smell in the room. No free drinking water in the amout needed. Expensive taxis to the center.

Ventajas: La piscina es lo mejor, pero la atención en el restaurante de desayuno muy buena siempre muy atentos y super amables, en general todo perfecto.

Ventajas: Justo en el centro de la playa más increíble de la isla. Tiendas y restaurantes a unos pasos de distancia con fantásticas tiendas y todo lo que puedas estar buscando...

Desventajas: El personal y el servicio de playa eran mis cosas favoritas

Ventajas: La amabilidad del staff, sobretodo recepción. Así como la impecable limpieza de las habitaciones y amenidadades.

Ventajas: La alberca con agua caliente !!! Espectacular todo

Desventajas: Todo perfecto

Ventajas: El trato del personal , todos muy amables . La vista desde la habitación, que tenga juegos para los chicos para la piscina!!! Me encantó!

Ventajas: La comodidad de bajar y ya estar en la playa, la vista desde las habitaciones y la ubicacion privilegiada. Se pueden ver los mejores atardeceres sobre el mar directo desde la playa. Y el agua es una gigantesca pileta de agua salada casi sin olas. La atencion del personal es muy buena todos muy amables.

Desventajas: El restorant de la playa. Un poco desordenada la atencion estando desde los camastros en la orilla del mar

Ventajas: La ubicaciòn , la playa y el personal.

Desventajas: La decoraciòn de la habitaciòn. Si bien contaba con todo lo necesario, la tecnologìa era obsoleta, carecìa de gusto y no me resultò acogedora.

Desventajas: The bed were bad. It was like sleeping on the ground

Ventajas: Great location. The 2 bedroom suite was setup very nicely.

Desventajas: I think it would be nice for them to have a welcome drink.

Ventajas: The staff were very warm. Our room was beautiful even with no balcony or an ocean view. No better location on the island... right on Playa Norte and steps from all the shops, restaurants and bars. The beach was clean, beautiful white sand and blue water. NO SARGASSAS WEED! The beach chairs and chair side services as well as the drinks (my personal favorite was the pinata coladas) were remarkable! Would stay at Ixchel again in a heartbeat!!

Desventajas: Nothing

Ventajas: The location was excellent and the included use of the beach loungers was awesome. There was a great restaurant, bar and bathrooms within steps of the beach for guests and the staff were super friendly. Access to bars and restaurants in the downtown area along the main strip were within walking distance. The shower pressure was awesome! It’s was like a massage.

Desventajas: There’s a bit of a dingy alley to get to the hotel but there was enough pedestrian traffic that we didn’t feel unsafe. The double beds were tiny and very hard.

Ventajas: La ubicación, los espacios y la comodidad de las camas.

Desventajas: Es un poco alto el precio, estaría bien que incluyera el desayuno pero por la calidad vale lo pagado.

Ventajas: The bed was very comfortable and great location

Desventajas: Nothing really to co plain about

Ventajas: La vista a la playa

Desventajas: poca comodidad en habitación, servicio a la habitación poca calidad, mucho ruido por la habitación contigua que permite escuchar toda conversación y eso quita la privacidad.

Ventajas: El servicio en general y la estancia muy confortable

Ventajas: Muy comodo, con una excelente ubicación

Ventajas: This villa is brand new and attractive. It's spacious with everything you need. Staff very good. The location is close to everything.....a few minutes walk away.

Desventajas: One night our a/c started dripping on our bed. I don't know if it was not draining correctly or what but it was loud and wet. We told the staff the next day and they took care of it.

Ventajas: La vista es impecable, la habitación es grande y comoda

Desventajas: Hubo un poco de ruido cerca a la habitación

Ventajas: Location was perfect, very central and at only few minutes walk from Playa Norte. Nice set up with the pool, long chairs and umbrella. The apartment is nice, plenty of space and of course beautiful ocean view! I highly recommend this place!

Ventajas: Check-in was easy. Our first night was at Saltillo, a nice suite with partial ocean view. The second night we asked if there’s an oceanfront suite available, and they moved us to Xalapa, which has a wonderful ocean view from the terrace. The property is designed well and the service is just warm and thoughtful.

Desventajas: Nothing. I’ll recommend this hotel to everyone.

Ventajas: Great stay. Short walk to the beautiful north beach. The Apartment has everything you need: coffee, enough towels also for the beach. Very clean.

Desventajas: The beachside apartment face the promenade - when you have an apartment on a low floor people walking by can basically look on your plate.

Ventajas: Good location, spacious and well appointed suite.

Desventajas: N/A

Ventajas: La ubicación está perfecta

Desventajas: Al llegar no había nadie, solo un vigilante el cual no sabía de las llegadas de los huespedes. Al salir tuve que esperar para que vinieran a cobrarme. Falto atención de acuerdo al precio.

Ventajas: Bed super comfy, great Ocean views from balcony in Tampico suite.

Ventajas: La ubicación Todos los detalles de la habitación

Desventajas: Que una parte está en construcción y los trabajadores están ahí con ruido

Ventajas: Great location. Spacious, clean and it had everything that was needed.

Ventajas: Staff were nice, good view from the balcony.

Desventajas: The hotel feels very tired. Had mold in the shower and the drain was a bit higher than the shower floor so there was always a puddle of water. Also they are probably doing some renovations since the noises of furniture being moved and constant hammering was just too much. There are also essence diffusers all over the place probably to mask bad smells and the smell of those perfume oils almost made me sick. It tries to be a luxury hotel but just isn't.

Ventajas: The swimming pool and the Gym (right above); also, Victor (staff) was super nice!

Ventajas: Staff was top notch!! Feel like family!

Ventajas: Loved that there was no music in the lobby or the pool. Room was always well cleaned. Took about 5-10 minutes to get hot water in the shower sometimes with less than strong water pressure. Bed pillows and linens were ok- pillows especially could be more comfortable. Liked the poolside beds and pillows and loved the infinity pool. Location was wonderful. Quiet but close to beach and town

Desventajas: Bed linens could be softer as well as pillows. Liked that bathrobes were provided. Loved the bed on our balcony and at the pool.

Ventajas: Everything. From the amazing and kind staff to the location of the hotel super close to the most beautiful beach, the swimming pool facing the sea, everything was perfect !! And the breakfast every morning on the terrasse was a dream! Many many thanks !

Desventajas: Nothing !!

Ventajas: Desde el momento en el que entras en hotel secreto te sientes como en casa. El staff (Gregorio, Omar, Victor entre otros) es genial, amables, hospitalarios y super helpful. El lugar esta decorado con mucho gusto, la cama es muy comoda y la infinity pool simplemente perfecta para relajarte viendo el mar. Nos permitieron hacer late check out hasta las dos sin cobro adicional para poder disfrutar de la playa en nuestro ultimo dia. Tambien te traen un delicioso desayuno continental a la habitacion cada mañana, un detalle fabuloso.

Desventajas: Nada, es un sitio genial.

Ventajas: La vista, la ubicación, el personal (Victor muy amable)

Desventajas: La cama no era tan comoda

Ventajas: Perfect location...could walk from ferry and to restaurants beaches, and shopping. Very friendly staff!

Desventajas: Shower water pressure a little weak

Ventajas: The service and property we're perfect! Quiet beautiful spot. One of the most amazing views on the island. The best swimming beach is 2ish blocks away. 5 minute walk to all the spots you want to eat and drink but quiet when you get back to your room. Highly recommend especially for couples.

Ventajas: Great location and very friendly and helpful staff. The beach in front of the hotel is perfect for sunbathing but not safe for swimming due to strong currents (there is a ‘drop off’ about 30m our from the beach. The staff will put out sun beds and bring cold drinks and food, the latter which comes from a local restaurant and takes a while so order well in advance. The fresh ceviche is superb ! There is great diving,fishing,boat trips which can all be booked through the hotel along with golf buggies.

Desventajas: The bathrooms need upgrading,particularly the showers which have mould in the walls and my wife wasn’t impressed to see a cockroach ! The laundry comes back in a few hours but you are then expected to iron it yourself.

Ventajas: Great hotel, very clean rooms, beautiful views and friendly helpful staff

Ventajas: Room was huge and comfortable, nice and quiet overlooking small beach

Desventajas: Breakfast took half an hour to arrive but consisted of only toast and fruit. Better options near the restaurant strip

Ventajas: The food was very good. Excellent coconut prawns! They seemed to have different music almost every night. Very nice and relaxing except for the opera singer.

Desventajas: The opera singer for the first 2-3 nights. She was good but so loud and she sang too late into the night. One night for an hour or two would have been acceptably.

Ventajas: We’ve been staying at Nautibeach for years and have tried other places on the island as well, but nothing has ever compared in terms of the comfort, service and staff, location right on the best beach with a pool, convenience and beautiful condos, gardens and facilities. It’s our home away from home when we are lucky enough to visit!

Ventajas: Lovely location on Playa Norte, condo with a view. Condo had all the necessary amenities, nice view, and was quiet at night. Staff provided excellent service. Ulises - Very welcoming at checkin helped us to reset the safe. Andreina was very helpful in providing information on snorkeling and contact with tour operator, Mawe printed my husband's boarding pass.

Ventajas: Really would like to give a poor rating, just to keep this jewel of Isla Mujeres a kept secret. If one is looking for the perfect place with pool and beach, walk-able location, amazing staff, it can't be beat. These condo units (other than the studios) have full kitchens, patio/balconies and are set in a beautifully maintained tropical garden complete with entertaining Iguanas and kitties. Units are owned individually; each are furnished differently. Daily maid service excels, laundry can be done on site reasonably. Transportation (golf cart rental, hailing taxis, setting up tours) are services available just for the asking.

Desventajas: It is an older condo establishment, small (think 40 units) very well maintained and some units are on 2nd and 3rd floors. There is no elevator and no gym/workout facility. If these are important to you, you may want to look elsewhere.

Ventajas: Perfect location for relaxing vacation with family (2 kids). Pool, beach, lovely accommodations. Staff is marvelous and helpful.

Ventajas: Apart cómodo ,con todo lo necesario, excelente ubicación !

Ventajas: Beach club, location, amenities and Friendly service

Desventajas: Everything was great

Ventajas: Ubicación excelente

Desventajas: Nunca respondieron a pregunta cómo late Check out. Sombrillas y reposteras .... solo hay buena atención si das propina en dólares.

Ventajas: El departamento que nos otorgaron era súper amplio, tenía todos los elementos de cocina, bidón de agua, balcón con una vista estupenda. También tienen reposteras y sombrillas en la playa, en la mejor playa de la isla.

Ventajas: Ubicación excelente con un lindo club de playa.

Ventajas: The pool, small private beach and good location, TV with Netflix, free mineral water in the room, good AC, ocean view.

Desventajas: The facilities and the room are bit old, no so good condition. Small bed.

Desventajas: Está muy viejo el complejo. No comprendo con el coste tan alto que esté tan tan descuidado. El personal excepto en recepción no son personas serviciales , par ce que les molestan los clientes .. no volveremos.

Desventajas: El hotel era muy tranquilo y alejado del ajetreo de la ciudad. ¡el personal hizo todo lo que estaba en su poder para ayudar con los detalles de nuestro viaje! ¡Gran viaje de 20º aniversario!

Ventajas: This our 3rd time at this property. We took a party of 12 people this time. They have added an area for massage and the bar at the pool is now open. The staff was excellent. You could not ask for better. A couple of our golf carts broke down and they called the company we rented from and got replacements for us right away. The complimentary breakfast was excellent. I looked forward to it every morning. You have an option of ordering additional foods for a cost as well. The location is away from the hustle and bustle so very nice. We will stay again.

Desventajas: Some of the rooms shower/shower pressure was not very good. Our shower did not have cold water (room 11)so they moved us to a different room(12). The bathroom lighting is not very good and some of the light fixtures were missing in room. Some of our party did state the air conditioners were noisy. They were quite old.

Ventajas: Location is great as is the staff and service.. Excellent continental breakfast on the patio each day was amazing.. Very welcoming environment.

Ventajas: Great vibe. Southern tip of island so quiet. Walkable area. Ocean good to swim in. Staff super good. Restaurant food good.

Desventajas: Only thing was pool water too cold to swim in. Bummer. Should consider solar heating.

Ventajas: We had a fantastic stay! The location was beautiful and the staff friendly and helpful. They were exceptional about taking care for my food allergies and I was able to enjoy several delicious meals delivered right to our balcony.

Desventajas: Lots of mosquitos! Also the reef was difficult to locate so maybe not the ideal location for trying to snorkel.

Ventajas: Quaint, authentic, tidy, safe. Large private covered patios. Great beds. Wonderful staff. We ate out at a few places but the hotel restaurant was the. Best. They were flexible with hours and delivered by the pool, at our patio. Really fantastic stay on every level.

Desventajas: In some ways nice to be removed from north tourist area but nothing in the area is open past nine so there is no nightlife closeby. And a warning if you have mobility issues, the property is built into the hillside with many stairs. Not an issue at all for us - gives every room a view.

Ventajas: Vista espectacular

Desventajas: Que una habitación no tenía buena vista, tapaba la palapa

Ventajas: The property has all the amenities you need to enjoy a nice, relaxing stay. All of the staff were phenomenal. We felt safe, cared for and they were all extremely helpful. The pool is gorgeous and opens up to a sweet spot to swim in the ocean. Loved the breakfast on the porch each morning. This end of the island is quiet, so you navigate best with a golf cart or taxis....but it is worth it to enjoy the view and serenity. Cannot say enough lovely things about this boutique hotel!

Ventajas: Location was excellent, if you want to be away from the crowds of the north of the island. Amazing sunset views from the pool area.

Desventajas: Bed wasn't that comfortable.

Ventajas: Private, and clean. Nice shower and balcony. Bar pool was friendly. Relaxing place away from crowds.

Desventajas: We did not like smokers next to us . The food was just ok. Lots of mosquitoes, maybe spray more often . We had a family emergency and needed to go home early. We told them the first day we got there. They would not adjust the bill at all. We just asked for one day compensation. They refused to accommodate us. We stayed two of our 4 day stay.

Ventajas: Las vistas y las instalaciones son un lujo

Desventajas: Los mosquitos, estuvimos 3 noches, y es insoportable dormir debido a todos los mosquitos que te pican! Creo que deberían buscar soluciones para esto ya que es lo único malo del alojamiento

Ventajas: Un sitio bonito, y tranquilo pero si necesitas algo has de cruzar la isla, el personal muy atento y agradable

Desventajas: El restaurante, la calidad y la relación con el precio muy caro x lo que es, no recomiendo el mojito...

Ventajas: Excelente vista Del Mar, así como de Cancún por la noche. Excelente personal, riquísima cómoda y muy cómoda habitación

Desventajas: Todo me agradó

Ventajas: Relajado, limpio, gran ubicación en el Centro cerca de Play Norte, barato.

Desventajas: El personal parecía un poco desinteresado, no había dispensadores de agua, la conexión inalámbrica a internet es lenta y apenas funciona por la noche.

Ventajas: Super clean room and friendly staff. Nice position close to the center and the port but on a quiet street. Quiet air conditioning.

Desventajas: The shower was almost completely worthless: only 4 or 5 holes of the faucet were working so it took forever to take a shower. The bad was pretty small, a bit smaller than a queen. The wi-fi worked only 75% of the time.

Ventajas: La ubicación era excelente, la playa es encantadora, y las habitaciones muy bonitas. El personal era muy servicial y el servicio en el restaurante para nuestro único desayuno que tuvimos allí excepcional. Desearia que pudieramos haber permanecido por mas tiempo. No optamos por el todo incluido porque hay muchas opciones cerca, pero creo que si estuviéramos allí unas cuantas noches tendríamos. Todos los que se alojaban allí se divertían mucho en la zona de la piscina y la playa. No parecía que hubiera un desafío para conseguir tumbonas.

Ventajas: Todo era muy agradable y moderno. Muy limpio y cuidado. Servicio al cliente bueno y amable.

Desventajas: La piscina cerraba temprano.

Ventajas: Las dos damas EN RECEPCIÓN dan un SERVICIO AL CLIENTE con mucha calidad. No el hombre blanco y DELGADO.

Desventajas: Los RESTAURANTES Y la ZONA HÚMEDA ESTÁN CERRADAS DEMASIADO PRONTO... PERO gracias por todo...

Ventajas: Todo! Esta propiedad era increíble, limpio, el personal es increíble!! Nos encantó

Ventajas: Gran ubicación en la playa y cerca del centro de la ciudad.

Desventajas: El agua de la piscina estaba demasiado fría.

Ventajas: Personal amable y servicial... el personal respondió rápidamente a un par de problemas de mantenimiento en nuestra habitación, atentos camareros de la playa

Desventajas: El aire acondicionado era malo, el baño olía a desagüe mohoso, la cama era suave, la iluminación era mala

Ventajas: El hotel está bien dirigido, funciona con un personal suave, limpio, amable y servicial y, en general, ¡tiene una gran relación calidad-precio por sus ofertas y su ubicación en la isla! ¡lo haremos de nuevo!

Desventajas: Algunos artículos pequeños: La cama era extremadamente firme y me gustan las camas firmes. El personal de la playa parecía estar muy extendido cubriendo la playa/palapas y el restaurante adjunto, lo que significa que el servicio era a menudo lento Internet es muy lento y requiere que usted inicie sesión constantemente

Ventajas: ubicación

Desventajas: parte del personal es grosero, nuestra habitación estaba al otro lado de la calle de una escuela media, así que todos los días a las 7:00 am había niños gritando, altavoces y cinturones ruidosos yendo. no olvidemos que el hotel está al lado de un cementerio le da un mal ambiente , no hay actividades ni entretenimiento

Desventajas: If you didn’t put a towel on a chair at daybreak, you never got a place at the pool. Most of the day, the pool had way more towels than people sitting around it. The elevator was down 3 times. The bathroom sink leaked all over the floor.

Ventajas: El lugar, la playa...

Desventajas: La comida y las bebidas. Muy baja calidad.

Ventajas: location, the pool, the beach, the beach chairs, the staff, the seafood platter at the beach house, the buffet, the entertainment. basically everything.

Desventajas: breakfast was just ok could be way better, the music was a little to loud at times.

Ventajas: Ubicación, instalaciones, habitaciones cómodas

Desventajas: La política respecto del check out

Ventajas: Excelente ubicación en Isla Mujeres. No tuvimos ni que coger transporte desde el puerto para llegar. El desayuno era muy bueno pero no merece la pena el desayuno que ofrecen en la playa, ya que tardaron horas en servirnos y el del interior estaba mucho mejor y mas variedad.

Desventajas: El servicio era bastante lento. Se notaba mucha desorganización tanto en la recepción como en el servicio de cafetería. Además, la habitación tenía un olor muy desagradable a cañería.

Ventajas: Todo estuvo genial. El beach club sobresaliente. Apartado especial para la gastronomía, toda de primer nivel. Para paladares exigentes.

Desventajas: Me hubiera gustado qué hubiera algún show nocturno con algo de musica.

Ventajas: The rooms were huge. We had our adult Daughter staying with us & there was more than enough room for all of us to have our own space. Check in & checkout were both easy. Food & service were both great. Beach out the front was terrific. Very close to multiple eat & drink areas. Plenty of areas to chill, either round the pool or at the beach which is literally over the road

Desventajas: The only down side was the pool had a lot of issues with the water temperature. The pool was heated, not really sure why given the air temperature but the water temperature was way too high. Much better experience in the water at the beach

Ventajas: La ubicación es la mejor, la playa es divina y el desayuno muy completo!!!

Desventajas: Que fué la habitación más cara de todo nuestro viaje por México y la vista desde el balcón daba al cementerio...cosa que no se menciona cuando reservas, aunque es un cementerio pintoresco!!!

Ventajas: Food was all delicious

Desventajas: The music and noise from the nearby street went on most of the night along with a barking dog so I couldn’t sleep. I could still hear it all even with sliding glass door closed.

Ventajas: Breakfast was outstanding. Staff was attentive and friendly. Location was perfect.

Desventajas: The room had a very musty odour that you could even smell in the hall. The shower stall did not contain the water and flooded the bathroom. Obviously not the first time(see musty smell). Super tiny room for the cost. Very loud busy corner outside.

Ventajas: Fabulous stay here. Room was spotless, staff were so pleasant and helpful The beech bar is a gorgeous area to relax with service to rhe sunbeds. Entertainment every night. Right beside the strip and handy from the ultramar. 100%recommended

Ventajas: Ubicación perfecta, el centro de la ciudad, tiene buena vista al mar y al puerto

Desventajas: Solo es falta puestos libres cerca del mar, es imprescindible ocupar su puesto antes de 7 horas

Ventajas: El personal era excepcional y siempre estaban dispuestos a atender cualquier petición que tuviéramos.

Ventajas: The staff was awesome. The view was beautiful.

Desventajas: The hot water in shower was not always available. The room had a very dirty l as me in it. The breakfast was not good.

Ventajas: Beautiful setting with crystal clear water and great snorkeling

Ventajas: Friendly staff and excellent service! The perfect place to stay on your holiday, great scenery and location!

Desventajas: -

Ventajas: The place is nice, with beautiful views. Room is spacious and clean, I really liked big windows and balcony, it really brightened up the room. There were sunblocking curtains so if you like to sleep in it is totally doable. Nice and enough toiletries, soft towels. Bed was a bit too soft for me. There are bycicles available, unfortunatelly they don't provide locks for them so you can't leave them unattended. It's a nice walk to the most eastern side of the island (nice sunrise). Also the restaurant Kinha, which is below the hotel, on the way to the beach, is great! Breakfasts are served there and we also had some cocktails and snacks - nice views, good service, delicious food.

Desventajas: The beach below the hotel is not the best (there was seaweed when we were there), the nice white sandy beach is on the other side of the island (playa norte).

Ventajas: Staff was wonderful and very accommodating. Excellent location!

Ventajas: The attraction and the staff

Desventajas: The location is far from the center.

Ventajas: I loved the place, design & fantastic mexican decor. The food in restaurant was delicious although carreful, the portions were really big;) Beautiful rooms with the sea view!

Desventajas: I wanted to book a massage but nobody was willing to help with that. When I asked first time I was told the aircon in spa does not work and they will check. The second time I asked for massage on the pier (you dont need aircon there;), but again they said they would check. Third time I did not ask. I did not have massage there. Pity. For those with small children, a lot of stairs from the hotel to the „beach” and restaurant. There is only pier, no sand beach.

Ventajas: Great place, privet place to enjoy the water, bar, restaurant, kayak or sup. We liked that it’s not in the center and took a taxi and rented a golf car for a day.

Ventajas: El Hotel es una casa hermosa, con un una bonita vista al mar. Es cómodo, las habitaciones estan bien decoradas. El personal es amable. El pago incluye el desayuno en un restaurante con buena cocina, que esta cruzando la calle. También incluye el pequeño parque acuático donde se puede nadar en albercas o en el mar y te prestan diversos aditamentos para deportes acuáticos. Quedamos satisfechos con nuestra estancia.

Desventajas: El colchón de la cama es suave y a mi eso no me va bien a la espalda.

Ventajas: Loved the room! Loved the view! Exactly why we stayed there.

Desventajas: Very run down, dusty and dirty, hotel has definitely been neglected. Food is very overpriced and not near as good as it should be. It used to be one of the best places on the island just a few years ago.....

Ventajas: La habitación fue excelente. Nos encanto la vista al mar. Hab serenidad. Joaquin de la recepción. Fue excepcional. Muybamable muy atento. Servicial

Desventajas: Solo el trato de los meseros. Muy rudos. No son atentos. Desayunamos y cenamos en el restaurante.

Ventajas: El decorado de la habitación estaba hermoso.

Ventajas: El lugar es cómodo y muy cerca de la playa

Ventajas: Nos encantó la limpieza y la ubicación el personal súper amable muy buena atención. Por la mañana te dan café y galletitas

Ventajas: Staff were very helpful and accommodating, with free beach towels (and chairs, if you wanted them!) and good local advice. Room was clean, comfortable and spacious. Great location, away from the main street but still easily walkable to the beach.

Desventajas: Was a little tricky to find, mainly as Casa Isleño is just across the road!

Ventajas: Browsed a lot before I booked this. It really exceeded my expectations, which are generally high. The staff is great, they really enjoy their work, and this positivity is showing and very welcome! We had a room on the topfloor on the corner, 204, which even had some sea view! Very clean room, 3 small balconies, good shower (with shower gel). Great beds, good aircon and fan. Location is excellent, just outside the busy ness, but only 1 min to indulge, 5 min walk from the ferry terminal, 10 min walk to Playa Norte. Free beach towels and chairs are provided, as is free coffee, water and cookies. If i could have given an 11 I would have done so :)

Ventajas: Good value. Easy walking distance to the beach, the mercado, and restaurants.

Desventajas: Wifi was sporadic.

Ventajas: The hotel was in a great location easy to access from the ferry and not far from the beautiful beaches. I was lucky to have a newly renovated room with a balcony. Beautiful shower. Air conditioning worked great. The staff were friendly and helpful. Loved the chairs available for the beach.

Desventajas: I have no complaints or issues.

Ventajas: El personal fue muy atento y amable con sus recomendaciones.

Ventajas: Pase una estadía genial todo fue perfecto

Desventajas: Nada

Ventajas: Ubicación excelente. La atención del personal excepcional. Destaco que el chico de recepción (no recuerdo su nombre) muy amable me presto su cámara de fotos ya que mi celular se había roto. La limpieza de las habitaciones excelente.

Desventajas: Desayuno

Ventajas: Great hotel!! They let us do an early check in, upgraded us to a bigger room that was available. There’s AC and the best water stream we had in Mexico, also there was hot water. The location is amazing, in the center of the northern part of Isla right next to the Main Street with the restaurants and souvenir shops and 3 minutes from the ferry. The staff were SUPER nice and extremely helpful!

Desventajas: Nothing. Everything was amazing

Ventajas: Las camas tenían buenos colchones.

Desventajas: Una toalla tenía manchas, la nevera hace mucho ruido.

Ventajas: The hotel is really basic but clean and the price is appropriate. Position very conveninet for the beach (playa Norte) and the city center. The last day the staff let us use a room to have a quick shower after our check out and before leaving, a greatfull option if you want to enjoy the beach till late.

Desventajas: The AC is not working if you are out of the room (the electicity works with the key and they give you only one key for each room), so every time it takes long time to have less than 30° in the bedroom. They don't provide any confort (no bottles of water, no more than 1 towels each) The first night the staff has been very rude: the electricity in one of the room was not working properly and we asked for a change; they told us they would have changed our bedroom later, so we went out for dinner and drinks. When we came back after midnight the secutiry guy said us he was not aware of the change and that we would have to wait till the next morning because we came back after 23 and the receptionist was not there anymore (none have advised us to come back before 23). Anyway after a long discussion he called his responsable and we had the new room.

Ventajas: Me encanta el personal amable que trabaja duro para mantener las habitaciones impecables y son muy serviciales. La vista desde la puerta trasera es incomparable. Me encantó tumbarse en la hamaca mirando las olas rodar y cazar el cristal del mar en la playa rocosa.

Desventajas: Las camas podrían ser un poco más suaves o quizás un colchón de espuma con memoria podría hacer el truco. No me gusta que la caja fuerte sea una llave que se pierde fácilmente al caer de la cadena de llaves preferiría que fuera un programa de bloqueo de números, pero al menos tienen una caja fuerte.

Ventajas: The first time we came to Luna de meil suits was two years ago for our honey moon. We fell in love with Luna de miel suite, We had room #2. the rooms are super spacious, the bed is big and comfortable, it's very private not too far from the center. The water pressure was great this time! It's very clean and the sight outside is gorgeous all in all a romantic spot for you and your significant other.

Desventajas: We stayed in room #1 There were ants in the bathroom, our tiny fridge wouldn't stay closed, the AC took hours to cool the room. Lastly, I was disappointed that at night - none of the beautiful light decorations or pool lights were on like the first time we came 2 years ago.

Ventajas: The sliding glass doors open onto a shared deck that looks out over the Caribbean ocean. You can hear the waves all night long . This is a place of serene relaxation for reading books, etc.. This was exactly what my husband and I wanted. This place is not within walking distance to restaurants and shops, so you will need to take a taxi. But taking a taxi is very easy and cheap ( 50 pesos )

Desventajas: This property is an efficiency with a small kitchenette. There is a small frig, a microwave, and a hot plate that seems to have only one setting, high. There is a toaster and coffee maker. This is necessary, since there are no restaurants right there. However, they Need to stock the kitchenette much better. We had to go to the main shopping store and buy some basic utensils so that we could get by for the week. I think that is the real complaint, and they can easily fix it.

Ventajas: The view was amazing!

Desventajas: There was some road noise.

Ventajas: Great view from the room & patio good cleaning service

Desventajas: Kitchen not fully equipped - no device for cooking - only microwave. Streetnoise from bypassing cars

Ventajas: Excelente vista al mar y con amplio espacio en la habitación

Desventajas: Ubicación residencial, lejos de restaurantes y playas

Ventajas: Location and privacy for its location.

Desventajas: It is actually little noisy inside the room at night and in morning due to the proximity to the main road.

Ventajas: Las personas que son dos las que vez todo el tiempo, son muy amables, la limpieza de la habitación.

Desventajas: La regadera no funcionaba, el aire acondicionado no era bueno, la distancia a la playa, la verdad sino rentas carrito, no te hospedes en es lugar porque todo te queda lejos y con el sol, estás justo en medio de todo, no puedes salir hasta la tarde que ya no te lastime, El mar que tienes es solamente de Costa ah y la “alberca” es super pequeña solamente caben dos personas, tienen muchas hormigas y la verdad no me agrado. No volvería a hospedarme en ese lugar, Son tres cuartos seguidos y párale de contar.

Ventajas: TODO, la estancia fue espectacular

Desventajas: Sin comentarios

Ventajas: Great view

Desventajas: Parking very small

Ventajas: La vista!!!

Desventajas: La ubicación, aunque por las fechas era lo más barato con vista al mar!

Ventajas: This hotel was in a great location. It was a very clean and large room. The view from your room is the best part! I highly recommend this hotel.

Ventajas: El personal fue encantador. Nos ofrecieron todas las facilidades. Camas cómodas, estancia muy limpia. La ubicación era preciosa. Un terraza frente al mar con tus hamacas, mesa, sillas y una pequeña piscina hacia el mar. Repetiría seguro.

Ventajas: La ubicación muy buena cerca del ferry y en la calle principal. La ducha tenía mucha potencia de agua así que genial, cosa difícil de encontrar. El personal fue muy amable y después del check out nos dejaron usar una ducha de cortesía. El desayuno está muy bien, con variedad de panecillos, cereales, fruta, etc.

Desventajas: No llegaba el wiffi en nuestra habitación 206. Aunque el recepcionista intentó solucionarlo, no funcionó. Las almohadas eran muy duras y gruesas.

Ventajas: Lo que más me gustó fue la ubicación y la comodidad de la habitación!! Super recomendable!!

Ventajas: The location is awesome, in the central. Everything is nearby, but not a lot of noise in the night. Room are nice, clean but small. Not really changed something. Breakfast was great, more then continental on. The price was very good.

Desventajas: The room is small

Ventajas: Reposeras y toallas para la playa. El desayuno era bastante completo. La ubicación es ideal. A 3 cuadras del ferry y a 4 de la playa.

Ventajas: Convenient location. Right by all the action.

Desventajas: The rooms were small . Our first room was TINY TINY! I have never seen such a tiny room anywhere.

Ventajas: Breakfast was nice. Locations was excellent. Great staff. Restaurants for evening meals were great.

Desventajas: Hotel was in the process of renovations so some noise from construction was happening.

Ventajas: Perfect location. Good hot water pressure and clean hotel. Nice staff.

Desventajas: Typical Mexico hard beds and construction (banging on the adjacent wall) at 9am.

Ventajas: Perfect location,amazing price with breakfast included!for a nice stay in isla!

Desventajas: Nothing to say

Ventajas: The position right in the main street with a lot of restaurant all around

Ventajas: Nos encanto , el personal muy muy amable, ubicación estratégica estás a un paso del Boulevard principal, tienes todo a la mano y la mejor playa se encuentra cerca no hay necesidad de tomar taxi, y en las habitaciones no sientes ningún ruido

Desventajas: Todo ok

Ventajas: La hubicacion.

Desventajas: Al principio la habitación que nos dieron era tan pequeña que si mi marido estaba parado yo tenia que sentarme. Hable en recepción y al otro dia me pasaron a una habitacion mas grande.

Ventajas: La ubicación es excelente. Todos muy amables. El desayunos muy rico. La habitación impecable.

Ventajas: Para el precio pues estuvo al nivel , solo que las fotos están mas bonita que el Hotel ya esta viejito, la ubicación es bonita, no hay restaurantes cerca solo el del hotel que no estaba tan mal

Ventajas: If you're looking for a posh Cancun-style party location, go elsewhere! If you're looking for a peaceful retreat with lots of tranquility, you've found it! Very nice small hotel with basic but romantic rooms, breathtaking views and super friendly staff. The rooftop restaurant is very good and if you'd like to go to Playa Norte or explore the island, you'll find taxis along the street all the time to get there in some minutes.

Ventajas: View

Desventajas: I hated not being able to flush the toilet paper. They asked that we put used toilet paper in garbage can in bathroom.

Ventajas: El lugar estuvo increíble pero se veía deshabitado, ya al día siguiente me explicaron que estaban a punto de salir de vacaciones por ser temporada baja sin embargo creo que eso no es justificación para dejar sin empleados el hotel, eso le baja calidad al servicio, si tenías dudas no había a quien contactar mas que por teléfono, el lugar me gustó pero si me deja la duda si la próxima vez que vaya va a ser igual o todo lo contrario, con exceso de clientes.

Ventajas: Location, remoteness, pool. Restaurant and bar staff, although again leaderless. Their idea of decor are fire extinguishers! Restaurant needs help - ambiance, or it will go under and locals will lose their jobs.

Desventajas: Bright lights shining into room during the night due to outside lights and sheer curtains. Photos are old and not representative of the quality of accommodations, as many others have said. Spa-like touches are non-existent and cleaning staff is leaderless. Spend working hours sitting and eating. Can't perform basic services, eg, left a nearly empty lotion bottle for my new check-in. Upon my consulting on-site mgmt because owners are not reachable, empty bottle sat in the middle of housekeeper's folding table while they both ate and talked while Sitting On Stools!! Lack of leadership and management.

Ventajas: La vista

Desventajas: Después del check in, ya no hay nadie que te atienda. Si necesitas algo, tienes que ir tú por el.

Ventajas: La casa es realmente hermosa, tranquila y con una hermosa vista que te invita a no salir. Sin embargo, lo que más me gustó fue la atención de Lila y todo el personal del hotel, quienes fueron muy amables, te orientan en las cosas que puedes hacer y te hacen sentir a gusto en todo momento. Sin duda lo recomiendo si buscas unos días tranquilos de piscina.

Desventajas: Nada, el lugar es muy acogedor.

Ventajas: El ver mar frente a casa Ixchel, la tranquilidad de bajar a la playa, el diseño en general de todo el espacio. Es muy hermoso y seguro

Desventajas: Que no funciona el Jacuzzi ni el baño de vapor

Ventajas: Las instalaciones y la ubicación muy bien, sólo agregaría televisión en el cuarto. El trato del personal muy bueno. Lo recomiendo mucho para su estancia.

Ventajas: Cute rooms and had everything we needed for a quick two night stay. Really friendly staff who were very helpful whenever we had questions about the island and things to do.

Desventajas: Nothing

Ventajas: Location was good and was quiet.

Desventajas: The bed and room felt damp. Pictures dont match the reality as they are mixed with a hotel Ixchel down beside the beach.

Ventajas: Es un lugar para descansar, habitación limpia, distancia considerable del centro si no tienes carrito de golf, los taxis en cada distancia te cobran $50 pesos. La alberca muy rica y limpia. Muy buen aire acondicionado. La Atención del Personal muy amables todos.

Desventajas: No está cómodo el baño ya que no tiene privacidad si vas acompañado, la distancia si. O rentas carrito de golf está retirado del centro de restaurantes y bares, necesita más luz en la parte de afuera muy obscuro, el Wifi no conecta y no tienen pantalla.