Hoteles en Isla Mujeres

Ubicación, Ubicación, ubicación.

Nos encantó el complejo y la piscina, la playa, el océano estaba increíble y limpio. La comida era buena y la gente muy amable. La recepción era grosera, y el gerente de recepción era horrible. Faltaba personal así que tardamos una eternidad para que nos sirvieran una bebida en el bar. Pedíamos 4 a la vez para compensar. El servicio de habitación sirve sólo tortillas y hamburguesas y sólo disponible después de las 23:00h.

El servicio y la atención del personal Por decir algo, pensaba que la playa sería más privada

Staff and service was outstanding party/day tripper boats pulled up on docks on either side of this hotel beach blaring loud music all day. Typical of Mexico but was a bummer at 10am in morning when trying to relax on the beach.

Lovely staff, nice rooms, a great place to stay

The place is not fancy or amazing but it's decent and overall good. The food is probably the best part, and the resort is isolated (no other resort or civilization around) so the place doesn't get overpack which makes the overall experience better. (This is not the place you would want to party or go in early twenties) The best best part was the seafood, every restaurant's best items were seafood (not shrimp), and the best restaurant was hiroshi (sushi restaurant). In this hotel every restaurant is included in all inclusive price, and you do not need to make a reservation to eat at a restaurant. The view is not the best around the resort (a bunch of trees with construction site), but the downtown isn't very far (20 minutes away by cab). The outside resort is overall safe but be aware of cabbies and make sure you negotiate the cab fare before you get in the cab. They do try to rip you off if you are a tourist. Ask the hotel what the fare should be on the way back to the hotel as price from and to hotel is significantly different (cab fare back to hotel is about half the price and this one way back to hotel is not a set price so it can be negotiated whereas the cab fare from hotel to destinations have set fare and prices tend to be much higher). There are tiny little ants in all the rooms. I had a group of friends who had different rooms on different floors, and we all had ants. The beach is decent but it's very rocky (little rocks that pokes your feet as you are trying To get in the water). Water is warm and decent (it's not clear or murky). They do have a security personnel at the beach to watch over your personal items so you can go in the water and leave your items behind. Mexican restaurant's most items are terrible tasting but tuna dish and Mexican rice dish were very good and guacamole was fresh but bland. Steak restaurant was okay. Half of us did get mild to moderate stomach upsetness after staying there 2 -3 days. At this hotel, wifi is $10 daily and the connection isn't great, but at the Starbucks, there is a free wifi. The resort does offer time share, and a little section of it is reserved for time share members only.

La ubicación, las vistas, el servicio, el mar es precioso, y desayuno incluido Extraños dándonos la bienvenida en la playa y niños un poco ruidoso a veces

The views and the room made it a place for a great stay. Nothing really. They could develop the shoreline somewhat with some of the natural sand that is all around.

The hotel was very peaceful and removed from the busyness of the city. The staff went above and beyond to help with details of our trip! Great 20th anniversary trip!

Este lugar es perfecto. A un paso de la playa. Buena comida en su restaurante. Aire acondicionado y nevera. Balcones con vista a la piscina. Y a solo un par de manzanas de la calle hildalgo.

location, updated rooms would of been nice to have at least one tv channel in english

The location was good,close to everything and the hotel was clean with nice rooms When I made the reservation the room was to be $---- with taxes etc. However when we checked in the charge was about $--- a night for our 4 night stay. When I questioned it I was told that it was tax and fees. I was not happy and won't stay again