cerca de centros comerciales y muy comodo y economico pocas mesas en la cafeteria
las habitaciones son comodas y la alberca excelente Si a caso las escalereas
Luce tal y como se ofrece el servicio por medio de internet, no como otros que ofrecen cosas diferentes
Rapidez y exactitud para llegar,tranquilidad,centros comerciales y parques de diversiones cerca No es exacta la relacion del presupuesto ofertado por internet y al llegar al lobby a pagar.
The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants. Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful. The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
The hotel's proxsimity to the Airport. Also we wanted a hotel that offered first class accomadations which this hotel did for the most part. We are Seniors and we could not get the Bed real comfortable for us. We would have preferred a bed that would have a comfortable stationary mattress, not one that you had to try to form to your body.
The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid. The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.
Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas Pool was fairly small
A very nice hotel, would stay there again. On my stay at the hotel, the night lighting in the parking lot was not on. Unfortunitily I did not see the curb and fell injuring my left knee, straining my back and scraping my right elbo. After getting cleaned up my friend notified the desk on what happen. I also notified the desk on the way out the next morning, Instead of finishing our vacation we started for home,instead. 1. Fix lighting 2. Staff should have followed up better.
close to airport, free shuttle, very friendly stuff
For some reason the hotel had us booked for 25 Oct and not 25 Sept. This was resolved easily but somewhere along the line someone messed up!!!
Radisson Phoenix ticked all the boxes for our stay. It was adjacent to the airport, clean and comfortable.
How clean the room was.
to take my plane it was so close from the airport
I enjoy stay at the Radission Phoenix-Airport North. It is so convinent to shopping. Hotel service is good. I'll come back again.
Excellent location. Clean and the staff very nice
nice big room; sleep number bed
We liked the size of the room. And it was clean We did not like that some of the channels on the television were fuzzy, and more than that, the pool was very dirty.
Appreciated the free shuttle to and from the airport, as well as to neighboring restaurants. The complimentary breakfast buffet had plenty of choices, including scrambled eggs, bacon, sausage, oatmeal, cereal, various breads and pastries, yogurt, etc. Rooms are spacious, with a door separating the bedroom from the living room. Two large flat screen tv's, locking safe, large refrigerator, microwave and coffee maker. King bed is super comfortable with pillow top mattress! Plenty of large towels and good water pressure. Internet access was reliable and strong. Bathroom is very small, and it was very difficult for both of us to get ready in the morning. The sink was next to the toilet, as opposed to being outside the bathroom, as in other hotels. Hair dryer only had medium heat setting - plenty of power, but needed warmer temp. Most rooms surround the pool, and one night the families using the pool were really noisy. The noise reverberates!
The staff were very helpful and friendly. Room was clean and nice size. Very lovely outside pool with plenty of clean towels. The free breaksfast bar was fresh and delicious. First visit our family was put into handicapped room and the shower facilities were extremely messy with 4 people showering.
It was a wonderful hotel, great breakfast, comfy room, and friendly staff. I was traveling alone and my room was on the 5th floor quite a distance from the office and a little hike through the foliage and pool area. Even from the parking lot entrance, closest to the elevator I needed to take, I had to travel down a dark walk area by the laundry. I didn't feel unsafe but it could be a recipe for disaster. I checked in after dark and the lighting is limited around the pool area for the ambiance but this made it difficult to figure out where to go. I would have preferred something closer and should have asked.
The warm cookie at check-in was nice as was the quiet air conditioner...you barely even noticed it was running...a nice change from the typical room rattling wall units in most hotels.
The staff gave us wonderful advice about a little Italian Restaurant not far from the Hotel. The place was perfect. Doubletree staff was always very nice and helpful. Another great feature, the huge chocolate chip cookie upon arrival.
The breakfast was so good. alot of choices. Room was big ans very clean this hotel does a excellent job
Privacy, lovely warm pool, buffet breakfast excellent, easy to find, close airport another guests room service tray with dirty dishes left outside for over 24 hours.
The hot buffet breakfast included is fantastic in quality and expectations. The set up of hotel is wonderful as all views ou can see mountains and planes taking off (the noise from planes was not an issue even though you felt like you could grab planes out of the sky. I would recommend this for all of my relatives who would visit me and for all of you wbo have no idea where you should stay.
Clean facility with a very friendly staff No dislikes
The hotel is very close to the phx Zoo. The shuttle will take you there and pick you up! This is ideal when you have a later plane. The shuttle driver Ray Lopez was fantastic. The pool is lovely and the towels were big. The bed was very comfortable. Breakfast was free and very good. The warm chocolate chip cookie is a nice touch. The dining room was closed on Sat. night due to an affair. I wanted to have a nice dinner there and was unable to do so.
Arrived very late at night and called the hotel from the airport - the bus was there within a few mintes to pick us up at the terminal and the hotel is very close to the airport so within another few minutes we were at the hotel where check-in was quick, smooth and very friendly. The rooms are large, clean and very comfortable especially after a day travelling on long haul flights. .
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El personal, especialmente el personal del restaurante, era genial y servicial Piscina no climatizada en el momento debido a reparaciones ... de ahí la tarifa baja.
Atento personal. Retrete obstruido y no había servicio de botones.
La cercania con el centro de la ciudad y el ambiente cosmopolita asi como, la sensacion de comodidad.... Falta un poco de atencion en el idioma español en la recepcion..
Restaurante, actividades sociales, decoración, entretenimiento, ubicación, artículos de refrescos y aperitivos, políticas de mascotas. Botella de agua $4 en la habitación.
Vino en la happy hour, aperitivos, bañera de hidromasaje y piscina, facilidad de usar restaurante mexicano al lado del vestíbulo.
Nice room nice pools I stayed on a Monday until Wednesday and it wasn't very busy at all. I was put in the farthest room from the main pool so it wasn't walking distance, did receive shuttle service but would of been nicer to be closer.
My girlfriend and I stayed here for the fourth of July weekend. I will never stay here again ever. The room was dated. The room looked like a road side motel. The pictures and smoke dectors were falling off the wall. The refrigerator door had a hole like some one kicked it. I went to four different ice machines four different times and not one of them worked. I had to drive to the store it was very inconvenient. For the amount we paid for each nigh it was not worth it. We didn't even go to the water park portion of the resort because we were so disappointed with our room
beauriful view from the highest point on the property. Rooms are a bit stale and in need of renovation. Sink made weird noises that woke us up. Staff is mediocre at front desk.
as we frequent several valley hotels, we especially loved the adult pool area.................... our room had absolutely no view front or back
Pool area, lobby. Parking was horrible and not convenient in the area we were in
Based upon the first impression of the front desk service, along with the room, I was expecting a perfectly fine stay. Especially, considering, the stay was only for one night. The room was spotless, and super cute! (We got one with a jacuzzi, which is definitely a bonus of this hotel.) there was even a little note from the maid, ensuring we knew it had been cleaned 100%, for our satisfaction. That being said, I was required to call a 1-800 line, for room service? I was directed to an obscure representative, who was way beyond unprofessional, who then, transferred me to the kitchen of, what I found out later, was Streets of New York. Sure, but then why is it called OrderInn, on the room service menu? I just want to know where the food I'm paying stupid amounts of money for, is coming from. Along with several, basic food items, such as, plain old, Garlic bread, that they had, extensively, labeled as "Passion bread", and was being way overcharged for.
Place is old needs updates Everything
Close to family. The resort is tired and it shows.
Lounge view awesome went for the sunset and ended up going back for night cap and view of Phoenix at night from the mountain every night. Plenty to do golf, great hiking trails, tennis and great pool area. Since you are literally on top of a mountain restaurants off property are not walk to but a quick 10 minute cab or car ride.
Resort was pretty and acommodations acceptable for price. Narrow roadways and endless views of cars. I was unable to find a way to navigate through the resort without walking through the parking lots. Only room service ordered was a caesar salad with a total cost of over $20. Lettuce had just been washed, but not dried so it was watery with cold cut type chicken placed on top. Very poor especially for a Hilton.
Beautiful location and amenities. We expected great services and top-notch amenities, but the staff and our room were just mediocre. First, we had to wait for 10 minutes to sign in. The check-in agent was tied up with a time-consuming transaction but didn't even bother to apologise for the wait, much less attempt to summon a colleague to help us. Bad form. Next, we paid for queen-sized beds, but our room was outfitted with full-size beds. Wah wah. It was late and we weren't in the mood for making a fuss, but it was just...shabby. Nothing horrible, just not good.
The room was clean and comfortable It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.
Staff were not friendly .... injured myself while there and would not allow me temporary use of a wheelchair. Nothing in the vicinity of the hotel really.
Semi clean room Nothing open past 12, very much lack of knowledge of there "hotel" hour of operations, never had an opportunity to enjoy like food but like everything else there is somthing more rhat will stick with people at Tucson, for a life time
It was a great experience from the front desk to the easy check out. Not really a factor if you're not a weekender but parking is truly disproportionate to the amount of rooms in the hotel. You will find that out the hard way if you find yourself staying on a Saturday night.
Customer service was great!
walking distance to anything downtown; very clean; friendly staff; excellent bed no free wi-fi???? $17 parking????
Location, Clean Rooms, Excellent Beds, Good Internet. Homeless Begging right outside front doors.
Nice clean professional hotel, would recommend and will stay again on my next business trip to Phoenix area.
I arrived late in the evening, 11pm. and the front desk clerk was very welcoming. The room was in excellent condition - so easy to fall into bed!
Higher standard of room ,fittings and accessories than I expected.
Very noisy. Could hear everyone in the halls and in the adjacent room
I had to geta room change because of the dreadful machinery noise and vibration above the room . The hotel staff acted promptly and well and actually discounted the room rate as I had to change rooms, somthat was fine. The complimentary drinks at happy hour (6pm) was a nice touch. No restaurant and none of any quality in the adjacent hotels. have to drive 3-4 miles to find a restaurant. Not a good location.
Great value for the money
The hotel staff was very courteous and the location to the airport was ideal. It was not filthy but our bathroom was not as clean as I prefer and t he hotel hallways were kinda dirty.
The many pillows were luxuriously thick. The halls were quiet. The breakfast choices were outstanding for the money. Our first room had a distinctive (cigarette-type) odor to it, however the front desk immediately corrected it by assigning us a different room.
El personal era amable. Este era el más sucio en que he estado. Las alfombras, puertas, plumas, incluso una de las toallas estaban sucias. El desayuno continental era una broma, y solo había 3 mesas con apenas espacio suficiente para 6 personas para comer a la vez. El barrio no era muy bonito, pero yo estaba tratando de encontrar algo barato a poca distancia del centro de convenciones. Caminé, pero era un buen paseo Obtienes lo que pagas, y al menos yo no pagar mucho.
Great hotel with friendly staff. N/A
The staff was very kind and attentive.
Facilities were great. Bed was very comfortable. It was a low of 32F the night I was there and the heater didn't work properly. I woke up much earlier than I wanted to freezing.
Clean facility, could definitely tell its newer. Well put together rooms. Handy computer room which helped me book a return flight home. $15 for a mediocre cheeseburger. Small patio area, small pool area. No continental breakfast but instead a $14 breakfast buffet. Stuck us in a room next to the elevators which shook our room every 10 seconds all night long.
I liked the quality of the bedding and the bed itself which allows one to adjust the firmness/softness of the matress. The room is uniquely decorated and expecially comfortable for male guests.
Was gone early and back late each day. Room was clean and the bed was comfortable. I had no problems.
The hospitality. The cleanliness. Hard not to like anything.
Comfortable n cleanliness No comments.....
I needed a place close to the airport with a 24 hr. shuttle service, and one that would allow an early check in. This hotel has wonderful people working at the reception desk,(Donigha?) professional, courteous, and accommodating. A nice beer and wine happy hour and a good menu for dinner and breakfast doesn't hurt either. It is not a 'walkable' neighborhood, but then the Hilton Garden provide s the necessary services, so not a 'deal-breaker'. Proximity to the airport, for the price, in my opinion can't be beat.
Value for your buck. The heater didn't work, it was cold.
The air conditioner could of been colder even though we had it on 60. Overall we loved our stay
The included breakfast was good, as was the access to a computer and printer. We found a toenail clipping on the carpet floor which made us uneasy able the overall cleaniness of the facilities.
I really liked the bathrooms, very clean, spacious, and logically laid out. The beds themselves were pretty comfy and overall things were nice and clean. The AC was a tad bit finicky, it was either a little too hot or a little too cold and there was no way to program a "smart" auto setting in the thermostat. You could set it to a temperature, and if it wasn't quite at that temp, it the heater would turn on, too cold and the AC would turn on. I didn't want the heater to turn on but there wasn't a way to turn that part off. Not a huge biggie at all but that's my only complaint.
The staff was very friendly and great! Breakfast was good especially the Svenhard rolls! The took care of noisy neighbor issue promptly. The room next was making a lot of noise and it came through an adjoining door. We called the front desk and within 15 minutes they were quiet. The moved us to a quiet room the next day.
Nothing I did not like anything about this hotel. no small towels in room bath tub was cracked & spray painted in spots,bugs in the room, tolit had a rim around it, management would not give us his name etc. worse place i,ve every stayed at in 33 years of traveling. payed for 2 nights only stayded 1
there is free wireless the sheet is not really clean. no service.