La ubicación y la limpieza Los ruidos de vecinos.
ubicacion y precio La habitacion tenia un olor desagradable a humedad. Fue necesario comprar desodorante ambiental. No cambiaron las sabanas en 10 dias que estuve.
La habitación era agradable, con nevera y microondas, y aunque no me gusta el desayuno para que sirven. La piscina es demasiado pequeña, y en la segunda planta fuera de las habitaciones con olor a orina.
El personal era excelente, el desayuno fue una sorpresa agradable, excelente relación calidad-precio. Nos alojaremos de nuevo
Es un hotel mi sucio no se lo recomiendo a nadie tiene chinches las camas Nada me gusta de este hotel
buena relacion precio/calidad no
El hotel tiene buena ubicacion y, lo mas importante, tienen servicio de habitacion diariamente. El desayuno podria mejorarse mucho
Fue muy acogedor y el personal fue muy atento Me hubiera gustado que el personal de la recepcion hablaran español, ya que no hablo mucho ingles y cualquier inquietud se me hacia dificil comentarlo. Gracias
The staff was very friendly & courtious. During the 2nd day of stay, the housekeeper did not do a good cleaning job (take out the garbage).
Friendly staff, breakfast and wifi included. Breakfast has eggs and wafles. The facilities need painting.
There were to many cats and one racoon on the property.
Excelent location. Good breakfast At 6 PM the room was still not made.
Great stay and room for the money. Great location and easy to find.
not in room enough to really complain
The staff were really nice. I had a issue with the tv remote and it was solved in a few minute. Breakfast was ok. The pool is nice and clean. The breakfast room is to small all 3 days that we were there it was always full.
It was close to Disney World and Universal, and close to grocery store and other restaurants. Spiderwebs all over the rails. Also the breakfast was just cereal, oranges, bananas, and pastries. It was an okay breakfast, but I was expecting more.
Not applicable The refund was refused even though the delay was not my fault. I gave notice to my booking agency before 6pm the evening of my scheduled stay by the hotel did not honor a refund. I do not recommend the prepaid booking offers to any future traveler.
inexpensive hotel; near a lot of attractions; older rooms, but clean local tv channels were snowy; worn carpets
I was very impressed with everything at this hotel, great value for your money, great location, great pool, kiddie pool, hot tub, the beds were comfortable, and the staff was very friendly, oh and the breakfast it was decent I didn't find much that I didn't like with this hotel, however I did notice that there weren't any towels at the pool, and that it could be updated, but again, you cant beat that price!!
The hotel was close to the parks and had lots of parking The rooms are outdated and not very clean. We saw 2 bugs in the bathroom on our last night. The walls are paper thin so I could hear or neighbors at 5 am. And the ac runs all night and is so loud.
We had 2 rooms, both were clean and a bit better than we were expecting for the price. Rooms were not huge but were as advertised. Breakfast was very simple, oatmeal, cereal, toast and some sweet roll things. We would stay here again. Pool and hot tub were ok. They were open until 10:45 pm so it was nice when we got back from parks to loosen up in. One of our rooms had no safe and the other room the safe did not work. They change you extra for this feature so make sure to tell them right away if this happens to you so you get a credit back.
the guy working at the front desk! very nice the room was very humid. it was very smelly, there were cockroaches, rug was wet, plugs weren't working,
It is fairly close to everything including a target store, places to eat, and the them parks. Only thing I did not like was finding some type of worm or something smiler to that.
El confort de la habitacion y la limpieza. Que me intenten vender un tiempo compartido en todo momento y las computadoras para el uso de los huespedes no funcionaban bien.
atencion excelente,camas muy confortables,precios muy comodos del desayuno. mantenimiento de los corredores del hotel en cuanto al piso
Me encanto cubrio todas mis espectativas, la relacion calidad-precio, habitaciones limpias,buena ubicacion, venden las entradas para los parques, estacionamiento, tienen servicio gratuito de traslado a universal y sea world, internet en el lobby 24horas, todo lo q buscaba Nada.. Excelente
mi esposo no se hospedo. prefirio perder el dinero de la reserva. lo lamento.es su opinion. mala relacion calidad precio. Mal ubicado. no es buena la zona. feas las instalaciones. asombra por ser un Howard Johnson pensamos que era otra cosa. lo siento.
A corta distancia a pie de tiendas y restaurantes. Parte de las instalaciones estaban en construcción durante el día. Las sábanas están tiesas como una tabla de madera. Se trata más bien de un motel.
es economico,tiene lo necesario,es confortable y muy buena atencion todo estuve excelente
Lo que mas me gustò fue la ubicaciòn, tiene todo cerca. No me pareciò que tiene todo lo necesario para cocinar y sobretodo cuando uno va con niños pequeños, le falataban utencilios.No me gustò el desayuno, me parece que podrìan variar un poco por lo menos cada dos dìas.
El hotel tiene todo lo que se le puede pedir a un hotel economico: Desayuno aceptable, excelente precio, habitacion limpia, Wi-Fi y ubicación aceptable. Muy buen combo. Quizas es un poco lejano de Universal, pero la distancia a Disney World es más que aceptable.
Buen hotel y excelente relacion precio / Calidad
Las chicas de la Front Desk son muy amables y hablan perfecto español. Lo apollan a uno en cualquier circunstancia. Desde direcciones hasta recomendaciones de qué hacer. El no tener caja de seguridad, pero lo compensan con una caja fuerte que tienen en el looby para los guest.
La atención de los empleados del hotel, muy serviciales. Lo lejano de las atracciones. Siempre lo mismo en el desayuno.
hubicacion, se accede con relativa facilidad a los lugares de interes locales, el personal de recepcion es en general muy amable, por el precio es lo que uno espera del hotel falta un poco mas de material de habitacion accesorio como toallas, jabon
excelente desayuno y también los canales de tele mejor que otros. Además fue el sitio donde mejor se podía usar el wifi y encima gratis! no
Para lo que lo necesitabamos estaba en la ubicación adecuada Quizá los desayunos podría tener algo de fruta
hotel comodo bien ubicado y a buen precio valor. no lo recomiendopara familias los desayunos no son variados
Ubicación, limpieza, servicios e instalaciones
No me agradó que trataron de cobrarme mas de lo que Ustedes me cotizaron y me hicieron perder mas de tres horas mientras acalraban el cobro en exceso. Deberían ser mas serios y resposables.. Con Ustedes tampoco recibí ayuda cuando les escfribí al respecto. Su servicio tampoco nos parece bueno. Ya les comenté anteriormente las incomodidaes recibidas por parte de la administración del Hotel y la nula atención recibida de Ustedes.
Había moho en las paredes y el alféizar. Algo repugnante. Hemos pedido que nos reembolsen lo que pagamos. En el número de teléfono del proveedor no te contestaba nadie. El personal del hotel trató de ayudarnos a contactar con ellos para pedir un reembolso completo. Hay moho y huele fatal.
Room not small Have bedbug, got over 30 bite marks, dirty room, rude staff, did not want to give full refund because "did not tell them immediately" as if I should feel the bugs in the middle of my sleep
Close to universal studios Beds were hard. No one cleaned our room or replenished bath towels. College kids on many levels running back and forth screaming yelling partying till 4am. No staff on site to make them stop.
Great value hotel located 20-30 minutes from disney, seaworld and about a hour from space center. Hotel is clean with nice pool and friendly staff. Was surprised to find free laundry on premises. Convenient store is next door so could stock up on goodies. Full size fridge and small microwave in room. Lots of restaurants short drive away. Downsides are minor but here they are. Beds aren't connected to wall and with tile floor they move very easily. The blinds don't block out light very well at night. (They have very bright lights outside every room). Dishes are provided but maid never washed dirty dishes so we bought dish soap and did them ourselves so we could reuse Em.
The price. Pictures are pretty misleading! It's also pretty ridiculous that I had to leave my room, go to the front office and get an iron!
The rooms where clean and offered a fridge and kitchen as well as kitchen supplies. The pool looked like fun (we didn't get to use it ran out of time). They also offered a place to lay out and catch some sun. Also saw a family barbecuing. The neighborhood was not that great. The room was not cleaned after day one. We had to carry out luggage up three flights of stairs. I could not find the elevator.
It was clean and well kept. The photos were very misleading. There was nothing really "resort" about this place. It's basically a remodeled motel.
The room was clean lobby closed at midnight and reopen at 8am. Shower was bad
Everyone was very friendly and our room was cozy. This was my second year coming back to this hotel and I think my family and I will continue. Uncomforatable bed
Everything inside the room is nice and clean I'f you want to sleep until late they still call the door even if the do not disturb is at the door. An old man try to open my door because they are fixing somethings at the hotel. Very scary!!!!
Me gusto el precio, la atención fue muy buena, hablan español, la habitación es comoda y bien equipada (TV plasma, nevera ejecutiva, cafetera, horno), tienen servicio de internet en el lobby, tiene restaurant, farmacia y bomba de gasolina al lado. mejorar un poco la limpieza del baño, sobre todo para estadias largas como la mia que fue de 17 días
El Personal de la Recepcion fue Increible. El asceso a Internet Gratuito en la Recepción y que se podia Imprimir todo lo que uno queria. De verdad no lo cambien Estuvimos 15 dias y no me gusto el desayuno, yo entiendo que es continental pero deberiande variar un poco, ya la niña estaba aburrida de lo mismo, eso fue lo que no me gusto. Y las habitaciones para 3 Personas era muy Pequeñitas. La Piscina estaba muy Sucia y Descuidada. Otra cosa no me limpiaban la Habitacion todos los dias aunque les dejara el papel en la puerta para que lo hicieran.
Es que me di tremenda escapada de PR y ese hotel fue nuestro nido de amorr. en resumidas, muy acogedor!!! Todo estuvo bien!!! Vuelvo pronto
comodidad muy lejos de disney
un hotel sencillo, comodo, limpio, bien atendido y con las comodidades que uno espera. no
El hotel esta bien , costo beneficio muy bien .. limpio y buen desayuno !!
La atención fue excelente. Está bien ubicado y con fácil acceso a los parques y centros comerciales. La verdad es que el desayuno es bastante pobre. Creo que podrían cobrar un poco más y mejorar este servicio.
La calidez y amabilidad con que el personal trata a sus huéspedes. Que WI FI sólo esté disponible en la recepción del hotel.
La atencion de la persona en la carpeta del hotel, dispuesta a ayudar aun tarde en la noche para que pudieramos arribar al hotel. el desayuno no es abundante ni continental, la limpieza en general es regular.
good location to surrounding area. Olive Restaurant decent food for cost. The Mushrooms for $6 was a very good value and the chicken noodle soup was surprisingly good and inexpensive. Staff was nice. Parking was not good. The parking lot was packed and car took numerous dings along the sides. WiFi was spotty do not expect to watch netflix on this wifi at night middle of the day you might getaway with little buffering. most of the cleaning staff spoke no english so if you don't speak spanish you might have issue with communication. TV is anchored in a cabinet so viewing from all parts of the room not possible there were 2 holes on the bathroom shower and they ignored our concern about it so we stuffed them with a towel.
The hotel rooms had a weird smell. The sheets smelled like mildew. The hairdryer had black sludge on it. The walls in the bathroom had stains on them. The room had no cold water in the shower just scalding hot water for a shower. The location was very sketchy and made us feel unsafe.
Es un buen hotel y relativamente cerca de todas las facilidades que uno necesita como supermarkers, diversiones, restaurantes. No tengo quejas
Limpieza de las habitaciones y el ambiente no se si l piscina serva o estaba disponible
Todo estuvo bien, para el precio que uno paga esta muy bueno No
comodo un poco descuidado
Su precio, su ubicación, el trato del personal, me gustó todo, desaría que internet fuese gratis por 10 minutos al día.
Very clean and spacious room. Looked updated. Close to Downtown Disney, so location was very convenient. The only major problem was the noise in the hotel. The walls between the rooms were extremely thing. I clearly hear the conversations the family next door to us had all morning and night.
Everything was great, is clean, beds comfy, breakfast have everything and delicious. Great place for everybody (mature couples, families, young couples) and is close to restaurants, attractions, shopping places. Nothing.
Breakfast was included with room rate. Room was spacious with sofa, large comfortable bed, fridge and microwave.
Very convenience overall
15 minutes to Disney and SeaWorld. Next to a gas station and Walmart if you need anything. Everything looks at least 15 years old. NOT disgusting. Just stale and unmaintained. The breakfast was repetitive and cheap. Stayed 4 nights. Same breakfast all 4 mornings. The "fresh" fruits of pineapple, grapefruit, oranges, and papaya were from a can (bad smell and taste). I ate yogurts and bagels. My kids ate cereal (Cheerios and Fruit Loops). Nothing better available. The master bed mattress was worn out and lumpy. The fold out bed mattress from the couch was like sleeping on a pile of uneven rocks.
Staff was very welcoming and friendly. Room and bathroom seemed clean and in good condition. Neutrogena bath products. Beds were extremely comfortable. Breakfast choices included: oatmeal, bagels, English muffins, toast, muffins, pastries, scrambled eggs, sausage patties, fruit (grapefruit, melon, pineapple), yogurt, cereal, and Mickey Mouse waffles. Seating area was furnished/decorated well with pretty chandeliers. Coffee/tea/cookies always available in lobby. The thick outer curtains in front of the window (4th floor) could not be closed. Only the thin, inner see-through curtains. This was not something that was broken. It was meant to always stay open so unfortunately, the room could not be completely dark. It wasn't a big problem though. It wasn't bright. Just something to note if you require pitch black rooms.
The beds were very comfortable (top priority). Room had nice layout. Everything worked. The fire alarm battery went off at 3:30 AM. It took 30 minutes to find the night watch and get the problem fixed (Hampton Inns was nice enough not to charge us for the night). The towel rack was bent. The air conditioning compressor was quite loud.
The room was very comfortable and the amenities were excellent. We enjoyed the pool (alot) and the beds were comfortable. The spa tub was great and we really enjoyed our stay and will come again in the future. We were over charged for the room, I haven't checked yet to see that the difference in price has been refunded.
La ubicación muy cerca de disney, y el complejo en general para relajarse de la actividad en los parques La insistencia con el tiempo compartido pese a las reiteradas negativas
Lo que más me gustó fue el servicio desde que llegamos hasta que nos fuimos nos atendieron muy bien, la gente muy amable desde la entrada hasta la recepción, habia una señora que era de Nueva York en el la recepción que nos atendio muy bien, las instalaciones son de muy buena calidad y el cuarto estaba impecable de limpio, quedamos muy complacidos con nuestra estancia en el hotel, personalmente lo recomendamos para todo aquel que quiera ir.
espacios amplios, limpios y con las facilidades para alojar a mi familia.
Las habitacioned muy comodas No
Su, tranquilidad que en el hotel no hay servicio de ayuda con el equipaje
la relacion calidad situacion y presio es mas que excelente
La distribucion de la casa Las unidades estan muy sucias por fuera llenas de tela de araña bichos y hojas. Deben limpiar mejor por fuera.
es un hotel con todas las comodidades cocina completa.lava vajilla lava ropa seca ropa. tres televisores, tiene todo para pasar una comoda estadia.excelentes vacaciones .el personal muy amable
la ubicación panoramica, y las instalaciones
Lo espacioso de las habitaciones. No es un hotel para ir ha walt disney, no hay desplazamientos a los parques.
They show you photos of the resort but these promotional prices you seee are for their hotel only. The false advertisement and the fact that the front desk knows of this & hadn't address it as of yet
They need a adult area with a hot tub.
The best part was the 24 hour hot tub. The staff was friendly and helpful, the rooms were clean, and the property was wonderful.
Friends stayed in condo unit which was ok. Just okay not great. We were in the hotel area. Reservations were for a room with fridge and Kitchener. No. Old run down room. Building is dirty smelly and gross. Luckily, we didn't spend much time here. We're too busy at the parks and elsewhere. Good luck!
Dirty and smelly. Did not look like the pictures. Cheap hotel and the staff will not help you. Everything was extra and the building's outside locks are broke. Our bathroom lock didn't work either. I would not recommend to anyone.
My girlfriend & I enjoyed ourselves it was close to a lot of the parks & the price to stay was great also. The room was very clean, bigger then we expected we loved it. The only thing we didn't like was the remotes & the tv was acting funny other then that no problems at all.
I was only there to take a class. The grounds were well kept, the rooms were clean and there are lots of amenities for families. (Playgrounds, water park, mini golf, lake with jet skis, boats, paddle boats, etc.) Outside, it's probably not the best neighborhood. Two closest shopping plaza's had tattoo parlor 2 massage parlors, repurchase cell phone store and pawn shop. In the room I was in, I tried three power outlets before I found one that was tight enough to hold my iPhone charger. It's a minor thing, but still...
Price Location and rooms were clean but outdated.
Air conditioner was loud and kept waking us up. Didn't want to turn it off because it was hot.
The resort did have a lot of activities that you could pay extra for. The resort fee only covered the use of the pool and exercise rooms any thing else was extra. The bus schedule to Universal only had one round trip instead of two, like the website said. The hotel/resort attempted a bait and switch with our room then wanted to charge us extra for the actual room we booked, and it took two days of our vacation to fix it. The timeshare presentation did not deliver on its gifts (discount Disney tickets) for sitting through one. The restaurants were very poor quality and had little options.
I definitely wouldn't have paid more for my stay. Don't stay in room 1224 lol apparently it's located near a service room or something because there was knocking noises all night long that woke me up and wouldn't let me sleep well. Other than that it was okay. Beds were comfy.
The location was convenient to Disney attractions and grocery/restaurants. The hotel was part of a "resort" that focused mainly on their timeshares/condos - which appeared to be in much better repair than the hotel. The grounds were nice, but it was obvious that the amenities were there for the timeshare guests and the hotel guests were merely afterthoughts; however, it was nice to be able to take advantage of the lake and the the rest of the grounds. The hotel was clearly not a priority for the resort, which explains its bargain pricing. The room was sparse at best. As mentioned in other reviews, the walls are very thin. Unfortunately, we had very rambunctious neighbors and there was very little buffering of sound - with the exception of the air conditioner, which was EXTREMELY loud. So loud, in fact, that every time it kicked on throughout the night, it awakened us. There were small frustrations throughout the room. We spent much time trying to figure out the light switch configuration and ultimately determined that it was impossible to keep the bedside lights on without the two very bright hallway lights being on as well. The electrical outlets were apparently very worn as our phone chargers had a tendency to just fall out of them. The ice makers were routinely empty and we had to go searching various floors to find ice. Upon our arrival, the toilet handle was broken and dangling from the tank. Although maintenance arrived to fix it fairly promptly, the toilet continued to run throughout our stay. The television stations on the disproportionately small TV had a pronounced delay when switching between them, making for awkward viewing. To summarize, the low price was very good for the location and if you aren't planning to spend much time at the hotel, it is worth the stay. If relaxing in your room is a priority for you, I would suggest spending a little extra and finding a hotel that offers more creature comforts.
Las camas eran cómodas. No tan limpio y cuidado como me habría gustado.
Las piscinas están muy bien, muy prácticas para todo, el restaurante. No incluye desayuno.
Me picaron arañas por la noche. La habitación olía a moho. El espejo del baño necesita un cambio y deberían cambiar el pomo de la puerta del baño también porque no funcionaba.
La limpieza de la habitacion no fue constante, tuve que llamar en 2 oportunidades para que se efectuase la limpieza de la habitacion. La dotacion de toallas fue incompleta 2 dias
el confort de sus camas seria bueno que los recepcionistas fueran bilingue
Todo fue genial!!!!!