Pool; kitchen in suite; location; price; breakfast Our suite was roach infested, and to request a new suite. Staff never acknowledged our inconvenience or offered to help us move our stuff. Overall, didn't handle situation well.
The breakfast, pool, happy hour, location are ecxellent!!!! I was ask to leave the room, because according to them that was my check out date. I had to go down (in the middle of my shower) to show them the prooof thet I was leaving the following day. When I got downstairs they told me that I was right but, they had an attitude!! I paid 6 months earlier!!!!
I liked that when a problem did arrive the staff tried their best to make things okay. When we first got to the hotel we found many roaches in our room. When we told the staff they didn't seem phased by it like they already knew the problem was there. The beds were not clean, there were many different stains on the bed sheets. The breakfast wasn't good, and there wasn't much variety. I would say that if anyone would like a clean and get your money's worth hotel then do not go here because you will not enjoy yourselves here.
I was impressed with the rooms, they were very nice, also the breakfast was very good. what I did not like was that I had to leave.
Not a 4 or 5 star place but worth the price. We were looking for a clean comfortable suite and we found it there!
Nice centrally located hotel. Very nice pool. Good staff. Nice happy hour and free breakfast. Very happy with our stay. Nothing was unacceptable
-Great value. -Clean, large suite that slept four comfortably. -Solid facility with plenty of amenities. -Employees were friendly and handled special requests adequately. Breakfast was just mediocre. Limited shuttle service time slots for major parks. For the money I'm shocked there even was a shuttle service or free breakfast as decent as the room was.
Groseros y no les importa que el overbooking con las habitaciones Sucio, mal olor y el personal era grosero
Por favor, escribe al menos 15 palabras La limpieza de la habitacion no es buena. Un dia ni la realizaron.
El precio Las habitaciones olían como alfombra húmeda muy malo
Me gusto mucho la localizacion, esta muy cerca de los parques de Walt Disney World. Todo estubo perfecto.
Debo destacar el carisma de la gente de limpieza la excelencia de Susana con onda y amor hace q se vea distinto a lo q es!! Una persona de buena vibra a no perder!! No tiene todo lo q dice la página No hay desayuno pero esta muy bien ubicado lo compensa Andy y flia El ambiente q toman de todos lados donde no saben seleccionar la gente,`por ende no tienen control sobre las mismas- Cobran diferente a lo q dice booking la pagina esta sin actualizar, ojo!!
Lo que se puede esperar por la cantidad que pagas Moqueta sucia.
muy buen precio hab. con olor a humedad y areas del exterior darle mas mantenimiento(alfombras rotas)
el personal es muy agradable es confortable muy linpio y tiene muchos servicios nos sentimos muy comodas y esperamos regresar con mejores ofertasde hoteleria
La comodidad de llegar, estacionar el carro al frente de la habitaion y entrar directamente en ella, sin protocolos ni nada que ver a diario Que no ponen jarra con agua potable diariamente, de resto excelente
Es de facil localizacion El personal de registro no habla español
Que es un hotek. Economico y comodo ademas con buena ubicacion para lo que se cobra me parece bueno., Las sabanas me picaba el cuerpo deberia. Lavarlas con agua caliente
Es la segunda vez que nos hospedamos en este hotel y realmente lo elegimos por su comodidad en las habitaciones, la limpieza, la relación calidad precio. De volver a Orlando, volvería sin pensarlo. Muy bueno! No tengo quejas.
calidad precio confort ventanas que no se pedan abrir
La amabilidad del personal. Lamentablemente, casi nadie habla español. por lo que nos costaba mucho entendernos.. Que no tengan servicio de transporte desde y hacia el aeropuerto.
La piscina estaba muy bien Cuando fuimos a la habitación que nos dieron (633), estaba ocupada, por lo que nos dieron una habitación para minusválidos que olía y la ducha era terrible. Nunca nos dieron una disculpa por enviarnos a una ocupada y despertar la gente que estaba en esa habitación. Por suerte, no tenían una pistola porque deben haber pensado que estaban tratando de robar su habitación
calidad y precio los asensores y la poca seguridad en la entrada
La atencion y cordialidad del personal Que uno pueda llevar el desayuno a su cuarto
La habitación es comoda, y limpia; y el desayuno es bueno. Una mañana, aprox. a las 7:00 a.m. ,encontré la entrada del hotel con basura en el piso. No solo unos papeles, sino vasos, cajas, etc. Realmente daba un mal aspecto.
Todo fue excelente...limpieza perfecta, ubicación perfecta (si vas a Disney) trato perfecto, habitación super cómoda para 4 personas. Todo super bien
la comodidad de las habitaciones y mas para nosotros que viajamos con ninos pequenos fue genial y super comoda con todas las necesicidades con gran satifacion
Este es un hotel muy agradable y gran precio! Las habitaciones eran de un buen tamaño para 3 personas.
Estuvimos en familia y el hotel fué cómodo, organizado, limpio,buen servicio, buen desayuno, seguro, buena ubicación y muy buen precio Todo nos pareció muy bien. no tenemos queja.
mejorar el desayuno
Great location, great value, very spacious so comfortable! gated community, very secure. The only thing I wish we would have had is a stove.
Location is great, unless they send you off to a "sister" property! I checked in one hour after checkin time and they said they had no more rooms. The sister hotel was far. The rooms are nice, but the refrigerator was broke, the hair dryer broke, the door slammed shut, and the shower handle moves while showering.
We had we had a one bedroom suite with a full kitchen. Nicely decorated and appointed. Spacious and updated. Short drive to all parks. Lots to do and tons of restaurants in walking distance. Right next to old town which may be a negative for some, but we like old florida kitsch. The pool is open late, this may be a positive for some. We turn in early with our five-year-old and so it was a little noisy. Only an issue since our room literally backed up onto the pool, which was great during the day since we just had to step out of our room practically onto the pool deck but at night there were some teenagers that were noisy until the pool closed. Even then it was not so bad that I might not choose the same room because of it's proximity to the pool and the playground.
We stayed in the deluxe cabins. got 2 bedrooms and a kitchen for less than the price of a disney budet hotel room, which are very small. Much better for familes than staying in a single hotel room. Everything was clean, and the kitchen came with cooking utensils. Would definitely stay again. We were close to the pool, and it was loud in the evening (pool is open until 11.
Great enviroment staff was friendly no issues with the stay the place was very clean this was my first time taking my family out of state this was a great place to go not far from disney world as well I have no problems with this place
Need maintenance Pri e
I liked the location. Right off irlo Bronson, you can't beat it. Quite. You have your own space. The rooms were tiny, the couches were filthy, a strange smell stayed throughout or stay, even after we started a generous amount of frebreeze. No water pressure.
We had more than enough space in the platinum cottage. It was clean, quiet, and centrally located. My husband travels a lot for work and stays in Hampton Inn more than 3 times a month, he commented that the cottage was cleaner than 90% of the rooms he stays in with Hampton Inn. There was ample closet and storage space and with the deal we got from Kayak, the price literally could not be beat!! Especially since there is on site laundry, a bark park, mini golf, a pool, a cafe, and a small "general" store in the office. We stayed here to go to Disney and it was easy to get on and off property from this location. We will be back! We are even considering buying one of the smaller cottages they have for sale on site. Our three year old loved this place as well, she called it her green house the entire stay. The beds could use new mattresses and the cottage needed extra pillows but it's not like we lost any sleep over these two things. The only other thing I might add is the cottage needed an informative guide inside. We didn't know how or where to get fresh towels, where to take the garbage, check out guidelines, etc. But all we had to do was ask/explore a bit. I rated the staff at 4 stars because they were not very professional (I only encountered the night shift at the desk) otherwise, we really couldn't find anything to complain about!
Clean cabin in great condition
There were activities for my 5 year old to keep busy, either at the pool, or the mini-golf. The cottage concept was a nice idea for those without campers. The location right off of 192 is great. The space was tiny and very tight, there was only 4 of us, but we had to keep our luggage in the car because there was no where to put it in the cottage. The bedding was thrown on and was old and torn, so we had to make the beds when we got there. The blinds were all broken and the door was very difficult to open and close. Considering we only paid $60/night, we got what we had expected!
The mattress's in both bedrooms were HORRIBLE, besides that the place was nice
Loved everything about the resort!
The cottage/bungalow concept was a great idea. There were lots of activities to participate in. The price was very affordable. The bedding was old and torn in places. The sheets smelled dirty. The furniture was also old, worn, and smelly. All of the blinds were bent and let light in at night. There was no tub for our toddler to take a bath, only a shower. Also, there was an iron provided, but it stained my son's clothing. Our vacation package included tickets to a dinner show and when we checked in, they would not give us the tickets. My husband had to show them our confirmation email to prove that we were telling the truth. They finally gave us the tickets, but they were not happy about it.
Su cercania a todos los lugares de compra, restaurants y diversion, en fin todo muy bien.
La cercania a los lugares de atraccion No
La amabilidad del personal y el precio por la habitacion
La habitacion bien arreglada y confortable. Dos personas en la recepcion que no quieren cumplir los compromisos establecidos en la reserva. Ejemplo, no querian dar el desayuno.
Lindas instalaciones, impecable... es importante que constantemente este personal en la recepción que hable español
el lobby el mal estado de los acensores
Precio accesible, bien ubicado y buen servicio. No, todo estuvo perfecto. quizas falto lugar para estacionar el auto. estacionamos en el mac donald del costado.
La habitacion, la limpieza, muy buen hotel
El confort que se tuvo en la habitacion tiene todo que al turista le puede ayudar, Falta limpieza en las alfonbras de los pasillos, es la unica observacion y si pueden incrementar un turco mas seria fabuloso, ya que en la tarde esta lleno todos los dias por lo cual no pudimos usar.
La buena ubicación con respecto a los parques, la piscina, la habitacion amplia. Conexión wifi. Si, tuvimos un incidente en el hotel. Nos encontrábamos como veniamos haciendo de forma habitual en la piscina, y con el ordenador portatil, cuando unos jovenes comenzarón a realizar saltos (prohibidos por carteles indicadores al rededor de toda la piscina), cuando tras realizar uno de los saltos prohibidos, parte del agua, cayo en nuestro ordenador, inutilizándose por completo.