Hoteles en Southwest Philadelphia, Filadelfia

Ventajas: Staff were great Gave us bagged breakfast for early departure

Desventajas: Everything

Ventajas: I like that the very comfortable room had all major conveniences. I love the furniture, especially the wrap around sofa and the king-sized bed, and the placement of the bathroom. The TV is great with lots of options. Since I prefer staying on the ground floor, I was very pleased that they accommodated me both times with a room on the first floor.

Desventajas: I have stayed at the Inn two times. Now the management has informed me that I am blocked from booking a room on the ground floor. I do not care for elevators and I often have more luggage that the average customer, so I prefer the ground floor. If I cannot get a room on the ground floor, I will have t book a room elsewhere.

Ventajas: Todo muy limpio y organizado

Desventajas: La piscina es muy pequeña para la cantidad de personas alojadas en el hotel

Ventajas: I love the layout of the Inn. I can see that in non-virus times it would be the ideal place to stay. Desk staff is always friendly and helpful. The room itself was cozy and the furnishings were very comfortable. The area is both quiet and relaxing.

Desventajas: Because I am not fond of elevators, I like booking a room on the ground floor. Since my last stay there, I have been notified that I am blocked from staying on the ground floor. Why? I thought that hotels would go out of their way to accommodate good paying customers. I hope to find that this is all a misunderstanding because I would love to stay there again.

Ventajas: La dirección y el equipo de esta instalación deben ser elogiados por su servicio excepcional. He utilizado esta instalación para viajes de negocios internacionales y seguiré usándolos de nuevo. Son claramente las estrellas de los hoteles familiares Hilton en la región.

Ventajas: Este hotel era todo lo que quería: limpio, cómodo y cerca de donde queríamos estar. El desayuno era bueno. La habitación era espaciosa y muy limpia. volvería a este hotel de volver a Filadelfia.

Ventajas: El personal era muy amable y servicial.

Desventajas: Bañera tragaba temas

Ventajas: Llegar al centro de la ciudad era muy práctico y el conductor de la estación Eastwick era muy bueno y cortés. No vi las reformas como un problema y el personal de recepción fue muy amable al explicar los detalles del hotel.

Ventajas: La habitación era cómoda, aparcamiento gratuito

Desventajas: No hay ayuda con el equipaje

Ventajas: Que estaba muy cerca del aeropuerto.

Desventajas: No había nevera en la habitación.

Ventajas: Las camas eran muy cómodas, el personal era amable, las habitaciones eran amplias y el hotel incluso ofrecía wifi gratuito, desayuno gratuito y aparcamiento gratuito. ¡una gran oferta!

Desventajas: nada

Ventajas: Room was very clean. It had a nice ambiance to it.

Ventajas: The name

Desventajas: Old and not worth --- bucks

Ventajas: The costumer service outstanding.

Ventajas: The Staff was friendly and helpful. The Coronavirus insanity limited what they could do (No hot breakfast, No daily room cleaning, No access to Business Center computers to print boarding passes), but they did their best to make our stay enjoyable.

Desventajas: As mentioned in "what we liked best", the things we did not like were beyond their control because of mandated COVID-19 restrictions.

Ventajas: Everything

Ventajas: The staff, they were very nice and pleasant.

Desventajas: Nothing.

Ventajas: The location of the airport. Nice helpful staff.

Desventajas: Grab and go breakfast was full of sugar items. Cleanliness could be better.

Ventajas: Front desk staff was very professional and polite. Free parking and free breakfast. Free WiFi that didn’t give me any issue wit my multiple devices. Bed was comfortable, mini fridge and microwave. Nice size room with rather large bathroom

Desventajas: The room it’s self was not cleaned properly, juice stained end tables, whole room was dusty, old soap scum on shower shelves and bottom of toilet dirty and stains on the mattress cover.

Ventajas: Front desk staff are very nice and welcoming

Desventajas: Outdated furniture

Ventajas: It was clean, quiet and affordable in a convenient location.

Ventajas: Bagged breakfast was offered all day.

Desventajas: I was told there was a hot breakfast daily from 6-10am, in addition to bagged breakfast available all day. There was no hot breakfast:(

Ventajas: I always choose the Hampton hotels to stay they are pretty universal with there comfortable beds and soft towels.

Desventajas: This location I stayed at was a little disappointing the front desk person was rude when I arrived. When I went to my room it smelled like cigarettes, so I asked to change my room. Then my second room had a hint of dog smell and my toilet was clogged. On checkout the front desk person was more polite.

Ventajas: The woman who checked me in was wonderful and gave me some very important tips (I ran the Philadelphia marathon and she told me about the train stop across the street). She was just so incredibly nice... as was the rest of the staff. Very friendly people.

Ventajas: Servicio - cafe, te. Desayuno. Limpieza

Desventajas: En realidad todo estuvo bien

Ventajas: The service was quite good -- especially in terms of efficiency and quick response. Breakfast was good and available early.

Ventajas: The bed is excellent

Ventajas: it was close to the wachovia center and it was clean and comfortable,and quiet

Ventajas: The staff was pleasent, breakfast was good to make day plans over, & the location was idea for an quick getaway close to home.

Ventajas: The beds were comfortable, the included breakfast was excellent, the complimentary shuttle service was a wonderful bonus.

Ventajas: easy access to airport

Ventajas: The staff was very friendly. There was continental breakfast every morning with a wide variety. It was close to downtown Philly and the sports complex. It was a neat and clean hotel. No charge for parking.

Ventajas: Airport shuttle - quick distance to airport

Desventajas: Breakfast was not available early enough due to an early flight - no snack machine available

Ventajas: Staff was friendly and accomodating. Room was very nice.

Ventajas: Nuestro servicio de transporte apareció el segundo que salimos del aeropuerto. A partir de entonces, fue fácil: Rápido registro, habitación elegante, piscina limpia, personal amable, ¡una estancia estupenda!

Desventajas: No hay mucho para la selección de comida en el lugar y las opciones de café eran limitadas.

Desventajas: Me cobraron aunque llamé y cancelé inmediatamente. El gerente del hotel no me ha llamado de vuelta y todavía no he recibido un reembolso aunque no me he ido a alojar allí.

Desventajas: La calefacción no funcionaba así que me agarré una gripe

Ventajas: El ambiente es muy divertido y el ambiente era moderno y divertido.

Desventajas: La cama era dura. La televisión no funcionaba correctamente. La piscina estaba sucia. El desayuno era horrible.

Ventajas: Everything

Desventajas: Loud people there

Ventajas: The shower It was one lady at the desk at the time who personally brought up a few towels on her own It was atleast 11-12 p

Desventajas: I didn’t like how I literally had no WiFi the whole time It was only one rag It was some noise throughout time over the night and early morning I asked in the request box when I booked the room for it to be extra pillows,blankets n rags And none of those were done Beings though the pool wasn’t open I would atleast think the rooms weren’t even over 120 or so I guess not

Ventajas: I liked everything but things need to updated

Desventajas: No room service or cleaners available.the light fixtures and chair that were outside need to be replaced . The hotel was nice beside those things

Ventajas: Clean, Modern as expected

Desventajas: The entrance gate malfunctioning upon exiting

Ventajas: Staff was very accommodating and knowledgeable. They were friendly and answered our questions about eating in the are and tours.

Desventajas: Only negative thing was no ice machine on floor . Although the person at the front desk immediately got ice when we requested.

Desventajas: That I had to pay for parking

Desventajas: I got my key and went up to the room which had full trashcans and dirty sheets which had been pulled off the bed and shoved in a pile under the TV. You'd figure during COVID especially, that cleaning in between people's stays would be a priority!!! With my 7:30p check-in; they HAD the time to do it, but apparently didn't bother.

Ventajas: La verdad no estuve a gusto con esa mala experiencia, que no tuve oportunidad de apreciar algo que me gustara.

Desventajas: La habitación asignada tenía mal olor y era pegada al ruido pedí cambio y en el front desk no me lo quiso dar pues dijo que estaba lleno, la temperatura del aire estaba demasiado fría y no funcionaba el termostato. Después de horas a las 2am me cambiaron a otra habitación finalmente ¿no que no había??? Pasé una muy mala noche y mala experiencia del servicio, no pude descansar de forma agradable.

Ventajas: Clean

Ventajas: The staff was awesome every single staff member We came in contact with had a pleasant attitude and a huge smile on there face and happiness in their voice. I would highly recommend the aloft to friends and family

Desventajas: Only down side was they didn’t tell you you had to pay to park on a daily basis.

Ventajas: Everyone was very friendly, the facility was very clean & great area!

Desventajas: Absolutely nothing

Ventajas: Bar area and games

Desventajas: Was not close to everything as we expected

Ventajas: Proximity to the airport

Ventajas: The reception was efficient and friendly. the staff excellent. the room was generously equipped and very adequate to my needs.

Ventajas: The staff suggested that we move to the 5th floor because of an"event" going on on the first floor.

Desventajas: Some time during the night, people arrived in the room next to ours. They were quite loud.

Ventajas: There was a front desk clerk by the name of 'Angel' who was so charming, thoughtful and talented. She belongs at a W or a Four Seasons.

Desventajas: The thermostat in the hotel room was either all or nothing. We were either cold or sweltering. When it was running, it was very loud. Otherwise this was a great property, great overnight and very good value.

Ventajas: The low price and convenient location determined our choice and the airport shuttle service met our needs for arriving at and departing from the hotel.

Desventajas: The cheap paper "glasses" and foam "cups" rather than the real things.

Ventajas: The accomodations were very "high tech" and interesting. Cloxe proximity to the airport.

Desventajas: No

Desventajas: The reservation I made through Booking.com did not show up on the hotel computer at check in; however, the hotel honored the reservation and the room rate promised through Booking.com

Ventajas: Simple design of room made me comfortable and relaxed.

Desventajas: No.

Ventajas: Easy access to the airport

Desventajas: No breakfast

Ventajas: Modern rooms, recently built/renovated. Good fitness center.

Desventajas: Only drawback is the lack of a restaurant. There is some food for sale in the reception though, and two big hotels nearby.

Desventajas: Hotel equivocado, no reembolsable.

Desventajas: Gastada. Descuidado. Cama terrible.

Ventajas: Servicio de transporte al aeropuerto

Desventajas: El hecho de que me despertara en la habitación de al lado con una ducha. Oír la fontanería de la habitación de al lado era muy desagradable.

Ventajas: El joven que me registró a las 2:30 am (11/9) era muy amable y servicial. Merece un cierto reconocimiento.

Ventajas: El personal fue amable y muy atento. La habitación era muy cómoda. Me encantó el wi-fi gratuito.

Desventajas: La cama era inaceptable

Ventajas: Personal de alojamientos profesionales encantador!

Ventajas: Todos los encuentros con el personal fueron fantásticos. ¡bien hecho! Especialmente Sadine en el bar deportivo Players. En una noche muy ocupada con poca ayuda, ella era magnífica. En las opciones de restaurantes del hotel, lo que era importante en una noche de invierno helada. Cama confortable.

Desventajas: Las paredes son finas como el papel y la calefacción/unidad de aire acondicionado hacen que se duerma sin preocupaciones. Se recomiendan tapones para los oídos si usted es sensible al ruido. La comida en el bar deportivo se calentaba en el mejor de los casos. Como se ha dicho, fue una noche llena debido a muchas cancelaciones de vuelos y el personal parecía delgado. Esto puede o no ser la norma.

Ventajas: Bastante limpio y buen servicio.

Desventajas: Las paredes de las habitaciones son finas - llevar tapones para los oídos si no quieres oír lo que sucede al lado...

Ventajas: The staff was great. Everybody there did a great job, considering the covid19 policies that were in place.

Desventajas: No microwave, fridge, or luggage stand in the room.

Ventajas: I did not have breakfast. But the bed was what I liked the most. It was soft and spacious.

Desventajas: I booked online but had to rebook when I got there due to something with the hotel’s computer system. I also had to show proof of the price of my booking because they were telling me that my price was not an option and was impossible. Once I forwarded my email from the hotel stating what I booked and the price, I was properly accommodated.

Desventajas: Nothing was open and I had to clean the bathtub

Ventajas: It was close to the airport and the staff were all friendly and helpful

Desventajas: The night we were there there was a meeting for a fraternity. The walls are very thin and we had to listen to their drunken revelry in the next room as we tried to sleep.

Desventajas: In the room on the ac cover had nails coming out that could have hurt my toddler. When I checked in the front desk lady was very very rude.

Ventajas: Nothing at all

Desventajas: the rooms need to be updated. The lobby gave me false impression. Meaning that the lobby looks Great but the rooms is horrible and it smells

Ventajas: Very Clean

Desventajas: The lady at the Front Desk Gave Me A Hard time. She was very unprofessional and disrespectful. Please remember to embrace that negativity is not needed when a customer is trying to ask Specific questions about the room that They just paid for.

Ventajas: Da bed

Desventajas: No

Ventajas: I didn’t like anything about this hotel my room was dirty it was blood on my sheets and shower certain

Desventajas: Would have like a refrigerator in the room.

Ventajas: Everything about it

Desventajas: Nothing

Ventajas: the room bed was bulky from being made incorrectly. I found long strands of hair in tub

Desventajas: I online and my son had purchased the room for me with his credit card. When I went in to check in I was made to provide my credit card and was told that although I booked and paid online that was only to hold the room. However, no where on the website did it state that I would be charged at checkin. The Front Desk clerk-- Augustina was rude and suggested the "I cancel" if I was not happy! Not a way to treat a guest. So now I had to pay for the room myself and luckily I had that money available or would not have had a place to spend the night with my 85yr old mother and 7 yr old grandson. A huge inconvenience! I felt as if I was being discriminated against when asked for the credit card. I don't know if that's policy but I saw a black man asked for his card and then a white was not questioned in least! During these times of chaos in our country, there is no room for such behavior. I feel she may have been instructed on whom to screen and who not to which would mean that it is common practice for your company. I am very disappointed. There was a party on the floor which i was statying on and your policy, which i signed clearly indicated no "parties" allowed. It scared my grandson to see teenagers running back and forth. The bathroom had long strands of hair in the tub and the beds were bulky from not being made correctly. I have stayed in your facilities(not this site per say) and never had such a lousy experience. It felt like a common place "ghetto/hood" for lack of a better word facility. I spoke with Pam upon checkout whom was very apologetic and understanding. She was sincere in her apology and made me feel like I was being heard.

Ventajas: The rooms were really nice and the beds were comfortable. The hotel provides free airport shuttle.

Desventajas: Nothing

Ventajas: El restaurante y la zona de la piscina climatizada

Desventajas: Esta lejos del donw town

Ventajas: was close to the airport

Desventajas: The girl at the reception was not nice she even seemed to be bothered by us when we asked information about where to find a gas station , was not clear enough and most of all not kind at all!

Ventajas: Free shuttle to the airport every 20 minutes or so

Ventajas: The airport shuttle service and front desk staff are second to none. Nowhere have I ever felt so important

Desventajas: mattress is ready to be replaced

Desventajas: I loved the comfort and quietness the hotel had.i think that ahuttle should take people to sight if they don't have one. just something to consider for a fee.

Ventajas: The staff were the best I ever encountered, everyone went out of their wayfor me especially the restaurant staff. I would love to expand on this with you!

Ventajas: The room was spacious and setup nicely

Desventajas: When I complained I seen a roach in my bathroom on the toilet they sent security up and he looked ADHD said it was probably from the previous occupant. Yet when I spoke to desk representatives I couldn't get any help with the situation I felt like no one cared. Won't stay there again because all night I was scared another one may come from somewhere

Ventajas: the location

Desventajas: The security guard and the quiet hours

Ventajas: The check in staff were exceptionally helpful. The shuttle drivers were very friendly.

Ventajas: Very clean, workers were nice.

Desventajas: It was nothing I disliked about the property.

Ventajas: The location and the service

Desventajas: Everything was perfect

Ventajas: Convenient airport hotel with efficient shuttle bus.

Desventajas: Be aware that the hotel charge $15 per night for parking. We have an early flight in the morning so we parked the car at the long-term parking lot the night before and then use the hotel shuttle bus to get back to the hotel. We did not pay parking fee.

Ventajas: Location was convenient, Room was clean when we arrived. Non-smoking

Desventajas: House keeping didn't clean our room.

Ventajas: Convenience to where we need to be.

Desventajas: Parking fees. This is the first time we've ever had a hotel charge parking fees while staying at a hotel near the airport.

Ventajas: I liked the coffee here in the room and the room's decor.

Desventajas: I am a disabled veteran of the U.S. Army whom was treated very bad during my 7-consecutive-days visit at the at the Courtyard by Marriott at 8900 Bartram Avenue. The staff and manager of this hotel did not honor their standard of service and even got upset everyday that I booked another night in the hotel. The manager worked along with the security guard and housekeeper to illegally take pictures of the contents of my luggage when I was out from the room in order to have it cleaned.

Ventajas: Clean and very friendly staff

Desventajas: In this day and age, no USB ports whatsoever in the rooms

Ventajas: I was refused my booking by staff for this evening. I accompanied my husband and booked this night to extend our reservation for one more evening which would have made 8 days total. We loved the view yet was told by staff they would not clean rooms and would not honor points yet we were even vacuuming, rotating sheets, soaps etc. Daily. The staff refused our delivery order of food from the local eatery the night before. House keeping and management Went through our luggage taking pictures, accused us of vandelism. Smh. I took pictures of the pristine shape the rooms were left in. Than to make matters criminal they stole my husband's cell phone before leaving the grounds. Once I called his number and a person on the grounds answered the video chat and was noticably on the hotel grounds. Yet staff were rushing us out without accommodation or reasonable explanation. My husband just quickly cancelled his phone banking information.

Desventajas: I was refused my booking by staff for this evening. I accompanied my husband and booked this night to extend our reservation for one more evening which would have made 8 days total. We loved the view yet was told by staff they would not clean rooms and would not honor points yet we were even vacuuming, rotating sheets, soaps etc. Daily. The staff refused our delivery order of food from the local eatery the night before. We paid extra for the restaurant to return. House keeping and management Went through our luggage taking pictures the night before, accused us of vandelism. Smh. I took pictures of the pristine shape the rooms were left in. Than to make matters criminal they stole my husband's cell phone before leaving the grounds. Once I called his number before leaving and a person on the grounds answered the video chat and was noticably on the hotel grounds. Yet staff were rushing us out without accommodation or reasonable explanation. My husband just quickly cancelled his phone banking information and we left feeling unbelievably taken advantage of. We had to defend our stay and felt discriminated against. We do community work delivering food to the elderly and survived an attempted robbery the week before and needed to rest severely yet the stereo typing and refusal of service was very alarming after spending so much money and being so compliant to even have our children wear fitted baby masks. To be responsible parents and persons people in our community rely on for sensibility it hurt to be generalized, criticized racially after tipping and being so respectfully cordial. We have traveled extensively and even been diamond members. Yet never was refused booking or had staffing clown us in the past. Quite uncharacteristic for Marriott Elite Service. Since we are currently at the Sheraton in University City in attempts to complete our staycation and obligations paying more and receiving even less in amenities. I decided to share since you asked.

Ventajas: Restaurant & bar on site.

Desventajas: No