The best thing about this hotel was the beautiful view from the balcony. Another great aspect was having a restaurant located right next door. The parking situation at this hotel would be my biggest complaint. There is not enough parking onsite and we had to park in a lot away from the main property. Also the cleaning staff didn't wash out the tub which was filled with sand from the day before.
The breakfast was disappointing
Beachview It has two ac/heaters. the heaters are maintained properly. In one heater,auto mode was not working. We need to manually operate every hour. That spoiled our sleep. Another heater was not working in the set temperature. That day temperature dropped to fi
The beach view was awesome Parking is a bit scarce and sometimes hard to find
Plenty of room, beautiful view, separate living area from bedroom, two TV, kitchen, large bathroom. RIGHT ON THE BEACH! It's not aging well: rust all over the balcony, doors weren't tight and TV remotes did not work well. Toilet was clogged and not anchored well to the floor (it moved around if sat upon). A renovation is in order. The free breakfast was not much.
been their before.like very much. touchy fire alarm
The view was wonderful!
Location, view of beach, private balcony No
The room had a great view of the beach and loved all the space and kitchen The water was not hot! Couldn't take a shower.
Clean & great staff. Roomy considering the price. Parking could have been a problem during busy season. Small tv's with no way to watch movies. Also, not enough seating in the room. Only had one couch and no armchair, other than those that went with the table.
The location and the room Breakfast not at all good.
Hotrel Employee is great and always helps me out! Room layout is perfect; seperate kitchen and living area from bedroom.
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The facility was older as were the furnishings. Information was it had internet. If you had a cable from 1990youmighthave been in business. The pool was poorly lighted at night. Info showed at least a 3 if not 3.5 stars. Maybe a 2.5.
No free breakfast
Very clean and comfortable This hotel is way off the main highway.
The resort has its own beach and ferry to shell island. We met the new owner, he was very friendly. Clean towels daily. There was a cherio and toenail on the floor when we came in. The toilet moved when you sat on it. No free breakfast, no bay view as advertised, no indoor pool as advertised. There was a lovely pool... That we weren't allowed to use. Roaches.
None of the reason I enjoyed my first stay here exist any more. The shuttle now cost $10 per adult and $5 per child. The boardwalk resturant is closed. The joint pool shared with the spa is closed of to Baypoint guest. I won't be back. The hotel is nothing like it was when I went in 2014. The main hotel looks terrible it is supposedly under construction but no one was working on it . There are over grown plants around the property. The room smelled dank and musty
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Newly renovated hotel. It is on a bay, with two golf courses. Staff can be better trained. We checked in and it took 45 minutes, Hotel Employee continually had to go ask her manager what to do. We ended up leaving to play golf after 45 minutes of waiting, as she had problems checking us in.
Very quiet, it has been my place of choice going back many years when they were still a Marriott brand The upkeep of the villas leaves much to be desired, they seem aged and a bit rundown, but hopefully they will be renovated once the main building is completed.
location Rooms need to be updated and there is no WIFI in the lodges
The remodel was well done. The room and the beds were comfortable. They allow pets, and a dog barked for an extended period of time, echoing thru the rooms. We checked out! The staff was very accommodating with the refund. They could've offered a different room or something; however nothing was offered.
The room was bigger then excepted. Was not a beach front hotel. The pool was very small and indoors. Had to drive to get to the beach.
The lady at the front desk was extremely helpful with finding great food. The hotel was clean which was really nice. It was located not far from the beach and close to several attractions. Nice place to stay overall. The hot breakfast left something to be desired but it wasn't horrible.
Very accommodating for my husband who has a mobility problem. Room was very clean and bed very comfortable, would definitely stay here again.
The breakfast was decent and the room was overall clean. Our bed was broke/ worn out. Management wanted to refund us only 10%. The staff was not helpful or friendly. I've stayed here before and enjoyed my stay but after this lasr encounter I will take my business elsewhere. Maybe they had a change in management since 2010.
The staff was very friendly and our room was extremely comfortable!
The man who checked us in was wonderful. The staff was friendly and accommodating. The breakfast was very good!! This was a wonderful place to stay. Laundry facilities were down.
The things I enjoyed were the staff. We arrived late and the gentleman at the desk was very attentive and helpful. I found it overall pretty clean. The bathrooms are spacious with plenty of linen. The mattresses are extremely firm. The worst nights sleep in a hotel by far! The pool is very small and covered, but not technically an indoor pool. It's location is ok. Pretty short drive to the beach and attractions. The breakfast could use some improvements. It had disks that resembled fake eggs and sausage patties that looked old and very cheap. I know it's not a 5 star place but scrambled eggs and real sausage isn't that hard.
The room was equip with a refrigerator and microwave, which was nice. The room itself was clean and comfortable. The hotel was advertised as beach-front property, however it is not close to the water. We had to drive quite a ways before we got to the ocean. I rented the hotel because I wanted to stay on the water. There was an issue with a leaking shower door which they failed to fix because they did not listen when I told them what was wrong with it.
Convenient to the Pier Park although it was not as close to Pier Park Shopping as I had thought
La ubicación. El personal de limpieza no pasó durante la estancia para vaciar las papeleras o traer toallas limpias. Llamamos al personal de mantenimiento para que revisara el inodoro porque no bajaba el agua. Tuvimos que esperar casi una hora hasta que mi marido encontró a una persona de la limpieza que llevaba una herramienta en el carro. El servicio de mantenimiento nunca llegó.
La playa era prácticamente lo más destacado. Alojarse en un hotel y mi habitación con un fuerte olor a marihuana.
The rooms were spacious and luxurious with a good view of the beach. However, I did not like the staff. The concierge staff lied to my wife and I. They promised a $75.00 credit if I conducted an honest evaluation of their hotel after we checked out. After waiting five minutes, we were introduced to a salesman who wanted to sell a time-share to us. This hotel is ridiculous. What a disappointment. If you plan our having the concierge staff lie to you in order to trick you into hearing a time share sales pitch, then this is the hotel for you. The rooms were great, but the staff were all untrustworthy. There was no gym and not much else to do except go to the beach during our stay. I wouldn't have minded, but the price was too high. This hotel needs more facilities like a gym and sauna.
Bed was comfortable. The room was dirty and outdated, the hotel itself was not welcoming on arrival , outside was grungy. The room smelled like mold or a wet carpet. I had confirmed my reservation with LaQuinta weeks before my arrival when I arrive they stated I did not have a reservation and it was previously cancelled. However the staff did make it right after some negativity I have a reservation coming up in April that I may cancel due to this experience. Also your web site is difficult to use and I still cannot log in after working with your staff. They stated I have 2 accounts open thats the reason.
The price was alright compared to other hotels in the area. We were only staying one night and wanted to be relatively close to the beach. As we were checking in we could see that the decent price attracted riff-raff as well. There were two ladies in front of us checking in, one had a handle of vodka cradled in her arm.
it was clean and neat Not able to check in until 4:09P.M.
My sisters and I had a girls vacation and we were very blessed to have chosen this place because there are so many places to choose from. Our 2 bedroom villa on the fifth floor was awesome. It was very very clean, had pretty much anything you needed. The fully equipped kitchen was nice even though we decided not to even cook. It is right on the beach, convenient only a mile from Pier Park where you can shop and eat til your heart's desire. The staff was super friendly, and Mike (one of the staff) cooked us up some delicious grilled burgers and hotdogs on a Wednesday. We stayed during the week which was nice and peaceful. Sometimes we had the pool all to ourselves. We would love to return to this same place and same room if we can down the road. Beds were super and so comfortable. 5 stars in my book any day! Thank you for making this vacation everything it was!
All of the rooms have a view of the Gulf! !! The area rug in my room need to be cleaned
very friendly staff, check in was wonderful, beach area was not crowded,beautiful pool area and unit was supplied with everything we needed like paper towel garbage bags, soaps, coffee creamer, sugar, and extra bedding! Wonderful place to stay! not a thing, everything was perfect! Will stay here again next year!
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Very clean, kitchen is well equipped, updated rooms and bathrooms, comfortable beds, great pool and hot tub. The beach front view is amaizing. Very quite hotel, even during the week of spring break of March 2015. I would definetely stay here again.
Well worth your money
Everything exceeded my expectations! Absolutely nothing!
the location was great! The staff was very friendly and helpful. the price was a little high
Beach location is fantastic. Great view, nice rooms. Good pool and hot tub. BBQ's were very handy. Kitchens well equipped Music constantly playing in the pool and patio area is annoying
Very clean, nice furniture, great staff---very pleased Liked everything