Su localizacion dentro de la terminal, del aeropuerto, sin salir para nada de la terminal, ni aduanas- Udeal, para las escalas. El precio muy alto.
El no tener que salir del aeropuerto para un a conexion de vuelo. Ofrecen servicio de recogerte en la puerta de desembarque, pero nadie estaba alli para guiarme al hotel(otro amigo mio con misma reserva lo tuvo dos dias antes). El hotel tiene dos areas, la este y la oeste y no te indican en la reserva en cual de ellos, asi que se pierde mucho tiempo hasta llegar al hotel y una vez alli si es el area equivocado vuelta a malgastar otros 10 minutos caminando para llegar al otro lado. La moqueta de habitacion esta un poco sucia en los contornos, el minibar esta de adorno(nada dentro), pero en compensacion te dejan unas frutas y agua mineral.
Llegué tarde y nos fuimos temprano, pero el personal era genial. Gracias, JWK Nada
Complementary Snacks in the afternoon and complementary soft drinks in the mini bar. The modern design and functionality with the buttons. Friendly and helpful staff in general. Shower wasn't working properly and no signs to show which side to turn the knobs . It took a long time to figure out which side was hot because the cold side would begin hot . Then, it kept switching in the same minute from hot , to very hot , to cold , to very cold. I hope it gets fixed. Breakfast buffet and Lunch buffets were not as rich as I expected , salads and starters were poor in both. Too much focus was on Asian/ Indian food as opposed to Arabic food and basic starters in both breakfast and lunch . Lunch buffet in the first restaurant walking distance from the hotel was less than half the price at the hotel with much much better and richer choices. One of the employees in charge of service counters of one of the seminars/courses on the Mezzanine flour was rude yesterday. I went by mistake to their service counters and she asked me to go to the other service counter for refreshments for the course I was taking so I said okay, I'll take a plate from here and go to there and she said no ma'am, I said you have a problem with the plate too ? She said yes and in a very rude way.
Good location and very clean. The staff is not very knowledgable about the outside attractions/locations and how to get around; which didn't bother me. But they don't even know what other facilities they have inside the same hotel building. For example, they serve breakfast in a restaurant on first floor. I missed the breakfast one day and a member of the facility told me there is another restaurant in the same building and she told me the approximate location - she asked me to ask other facility members as I walk toward that location so they can help me find it. I tried asking many and spent about 15 minutes looking for that restaurant. I got many answers like "there is no such restaurant here", "the restaurant is out side the building, but in the same compound". Unfortunately nobody was able to guide me to the other restaurant. Finally I walked to the first person who informed me about the other restaurant and she took me there. So I believe it is important that they train their employees on what other facilities they have in the same hotel / building and may be equip them with floor map of the building. Good place and very clean. The location is very convenient and close to the airport.
cercania aeropuerto precio
Limpieza y calidad de las habitaciones. Instalaciones estupendas. Algunos niños de las zonas de la piscina eran muy ruidosos y no les vigilaban.
El servicio,el hall,el restaurante y la situacion cerca del aeropuerto
Su proximidad al aeropuerto lo hace perfecto para estancias cortas en Dubai, especialmente si tus asuntos no te hacen cruzar el puente. Una cerveza en el bar de la piscina ¡dentro del agua! tras un día agotador a 47 grados de temperatura, no tiene precio. El trato en las habitaciones Royal Club es difícilmente mejorable. Los años no pasan en balde, y aunque lo están renovando, la decoración y ambiente no es comparable a otros hoteles de la misma cadena en Dubai.
la atención del personal para ser un hotel de 5 estrellas los baños eran pequeños y muy antiguos deberian pensar en reformarlos. y eso que estabamos en Royal club!
su ubicacion, su servicio el olor a cigarillo
Buena relación calidad precio, cómodo y silencioso, y adecuado si interesa su proximidad al aeropuerto Pedimos un taxi a otro punto de la ciudad al día siguiente y nos enviaron uno "pirata" que nos cobró mucho más de lo habitual, a pesar de tener un traximetro, que estaba algo oculto, era un taxi "camuflado"
Las habitaciones Dificil encontrarlo
Me parece una opcion perfecta para hacer noche en Dubai y salir de viaje al dia siguiente. El hotel tiene transfer al aeropuerto cada media hora y el trato es extraordinario.Tiene un Costa cafe en la recepcion abierto las 24 horas. La piscina no estaba abierta las 24 horas....una pena no poder usarla a 35 grados y un 90% de humedad afuera.
El precio y la proximidad al aeropuerto no
Very convenient for airport, with shuttle bus. Room lighting too dim for comfortable reading. No tea-making facilities in the room.
I liked that it was clean and close to the airport.
We stayed at the Millenium Airport before a long flight to the U.S. We had dinner in the Italian restaurant and enjoyed a great meal. The room was clean and quiet. The bed was very comfortable. A shuttle was supplied to take us directly to the airport. all staff we interacted with were friendly and helpful.
dark and noisy room, inadequate power outlets (none in bathroom, British sockets only elsewhere)
Nothing I waited 40 minutes for an airport to hotel shuttle and then took my own taxi, after checking in at your desk. The hotel is overpriced, inefficient and not a patch on the hotel inside the aiporrt where I will stay in future on transits.
The location and free airport shuttle make this hotel very convenient for extended layovers at DBX. No free wi-fi.
What I didn't like may not seem important,, but when I booked using booking.com it said that it's 600dh, but apparently they took from me taxes which made me a total 720dh. So I dnt knw if this is how it goes or not,,I dnt have that much experiance
Staff attendance noisy if you have a loud speaking neighbour on the phone
lovely room quite all amenities are provided and good timing for airport shuttle staff service was not efficient, check for airport terminal before you take the shuttle
I stayed during a layover in Dubai and it was more than I expected. The rooms and the hotel grounds were great. I really enjoyed their pool and the free airport shuttle service. The hotel is close to the metro system. There is nothing bad I can say about this hotel expect maybe that there was construction going on which caused me to probably not experience the hotel fully but it did not effect my stay either.
The location and the spacious room Very hard bed, my back killed me! and you hear the bass noise from the night club from 12am to 3am!
Great hotel Prime location great and huge hotel . You can use many facilities at hotel. It is 100 meter from airport link.located at middle of shopping malls for all budgets and within walking distance. Nothing
Hotel room is in excellent and comfort give me full satisfaction. I will prefer to coem again and the best thing is there is good staff and cleanliness. Great stay there and looking forward again ... Only the thing i dont like the hotel is appearance of the hotel from outside is really worst. Not attractive at all. 1st impression for me is worst but i really enjoy my stay there.
Brand new and great design.
The services good and location of hotel excellent and it is a good place for family as well as for business also the fees ok and reasonable . Nothing every things was good
Albustan is a nice place but there is one thing , the laudndy is very bad and they damaged alot of our cloths. The laundry is very bad as mentioned above
having it attached with a shopping center & playing corner for the kids with reasonable cost/night a serious in cleaning the rooms & fernitures
I enjoy staying at your hotel that nigh for the first time and I will do it again everything was OK
great for families with young children.
very good for privacy and for shopping also the rooms is in a good conditions
It was ao quit and good place for the family to stay
i really like the quite location in Al bustan residence as well as friendly manner of the staff
it is very poor place and i do not recommend i did not like any thing
i had to pay extra for the internet hotel is not easy to find (new open) chaos in the reception
The apartment was clean, decent and well-appointed. It provided a homely atmosphere for me and my family. The breakfast was monotonous and uninspiring, and when cancelled for the last two days, refund was refused.
free internet connection
The front desk staff were exeptionally good especially Joy.Tha ability to coo0k for myself and relax in tghe lounge Hotel value very good but the spoilt by cost of internet and alck of clarity on taxes which should have been quoted up front
Good, comfortable, silence Transportation, i.e taxi available, is not so good. The internet line is to be improved.
Friendly Staff, value for money. Specious Apartments. The coffee shop was too cramped and offered very little snacks. Location was too far from the Dubai City Center
Free internet easy access, breakfast buffet included, free parking, location, satellite tv, cleanliness, comfortable furniture/bed Construction site outside the hotel, internet kept disconnecting, buffet breakfast was the same items everyday!, Hotel key card kept de- magnetizing & I had to keep going to the front desk to fix it!, No local phone call access, inconsistency of housekeeping: some days I had to call for service & other days they would ring my doorbell too early in the am!
Receiption Staff Are very helpfull and cooperative Day before check out, i have got attention letter to remined me that i have to check out at 12.00 otherwise another full day rate will be charged in addition i got a telephone call at 9.00 am to remind me again. actually i had no plan to stay at hotel after 12.00 (i already left the hotel at 11.00 am). i mean they should treat this issue in more nice way
nice flats with nice prices they asked us twice for id card after we went out and come back thats not good
The apartment was fantastic sofa and decoration of a very high standard and the staff were very helpful however the beds were too soft and not realy adequate for a long stay The location was very difficult to find
Clean, plenty of space, excellent wifi. Nice pool and good value for money. nothing
Staff was very cooperative and helpful. Facilities like swimming pool and exercise equipment are well maintained. Wifi Internet facilities was available free of charge and round the clock. Mangement did not accept the payment except by cash
nothing everything ...The most important thing is the value of your payment. This hotel apartment is very bad if you compare it with others in same rate
Easy to excess, Good rate and clean. The Matres of the Master bed room to be change it is very soft. Why they stop cleaning the dishies? This service was available before!.
Atmosphere of a homely appartment that was well equipt and luxurious at the same time Pool needs to be heated
The Hotel offers W-Lan against payment. However it did not work, even the Hotel assitant tried to solve the problem. He failed.
Apartment size was nice and the location is fair and too far from well known shopping malls and attractions and close to both airports (Dubai and Sharja) No washing machine. Refrigerator wasn't working. Coffee maker available (not so clean) but no coffee or tea or even drinking water provided.
the apartment big when i ask them for a towel thay said its not avalable, the internet is too slow
Great location adjacent to Metro. We used it for a quick one-night stay for an early morning flight out of Dubai Airport Terminal 2. Staff is very professional and the room is quite clean with good quality furniture. The room is a bit too large with lots of empty space. Internet could be cheaper or free.
La relación calidad precio es buenísima: habitaciones grandes, con sofá, mesa, todo limpísimo. Además es nuevo, el desayuno está bastante bien y el personal del hotel es muy amable. Además incluye transporte gratuito desde y hasta el aeropuerto, que queda muy cerca. La ubicación no es ideal, pero un taxi al centro es muy barato y de todas formas es complicado ir caminando a ningún sitio en Dubai, por lo que no me parece realmente un incoveniente.
Transporte gratuito desde el aeropuerto.
the wake up call was on time The bar music kept the bed vibrating until 3: am; call to prayer woke me at 5 am. no internet service and balcony door didn't lock. lamp fell off wall when extended.
ok for short visit too noisy at night . they diid not allocated to mee executive room which I booked . room was small , no iron,totth brush and shaving utensills not worhtet to go again , thanks
Very comfortable hotel. Good value. None
Convenient location, value for money no
Hardly anything. This is not for US business traveller worst than motel 8 on the US interstates. The attraction for people to book is the name Grand. The Grand in Calcutta, India is a way superb hotel. I will never recommend anyone to select this hotel. My return stay on the last week of July is booked at Grand Crystal Palace, Sharjah. Hope this hotel is better. Nothing at all, not for US traveller of any category be it vacation, business ,leisure or honeymoon.
Very nice and pleasant. I only stayed for one night, so I dont have anything bad to say.
all staff were very pleasant and helpful.
Excellent Restaurants many types to select from, Front office staff are very friendly, room service is commendable. Easy access location wise, hardly 5 minutes drive from terminal-2. Airport Pick-up can't trust as promised by the hotel nobody turned up to receive wasted about 30mins and arranged my own transport.
I was billed upon the initial booking and then billed again at the front desk upon my arrival..After numerous emails to the Hotel I have yet to be reembursed for the double charges on my credit card!
Nice big room, very comfortable, friendly staff and excellent service
lobby seating is not enough