The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
Food, and very helpful staff.
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
Very Clean and it looks new
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
every thing was great
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
Near beach, big garden Some hotel staff not friendly
Big and spacious rooms. A lot of noise from construction going on outside the hotel.
I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station. There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.
I need see view room hotel restorant
The rates are higher than the other similer hotel apartments in dubai.
the hotel staff and there services they were very helpfull, cheerfull. the weired smell, the dirt the rooms and bathrooms was not clean.
I arrived early, hotel offered me free Break fast while waiting for my room... I liked that offer Not at all
near shopping and airport, very friendly and comfortable
Construction works at night behind the hotel
Hotel staff are friendly and always willing to help. I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.
the location v.v.v. good gust 50 m to the metro staition and 100 m to citycenter mall .. its clean and nice for family the airport transfair to hotel they dont maintion its free or not so i dont take it .i wish. the price can be less more
Good size apartments, comfortable beds, reasonable facilities ( Gym, swimming pool, room service) - good value for money Room facilities maintenace was below standard (leaking shower, dirty tiles in the kitchen) but not that bad.
location the hotel policy
food was not fresh!
Quiet place, good location near to Deira City Center, appartments are spacious but a bit expensive when adding the Taxes to the real price. N/A
i liked the way they are cleaning the appartment,it's really clean and if someone tell the opposite that will be not fair.the statt is very good,they were very comprehensive when we extand our stay especialy through booking.com.
the space of the apartment and comfort the three bed room apartment has double bed in 2 rooms and a twine bed in the third room ,should be one double and 2 twine rooms
spaciousness of the apartment So called "fine dining restaurant" - food of poor quality and the same place was used for the buffet breakfast - no ambience. The pool was just outside the dining area and guests were swimming with their clothes on when we went to dine in the evening - we were the only people in the dining room! Taxis were almost impossible to get from the hotel.
Ubicacion, servivio en las tower rooms
Muy buena la atencion, limpieza, servicio, restaurants, desayuno...Todo genial! Habitaciones espaciosas. Las sabanas son un sueño!!! Parece un detalle tonto, pero cada mañana despertaba con aquella suavidad increible!!!! La ubicacion. Esta un poco a trasmano del epicentro de Dubai, aunque esta a 5' de la estacion de Metro y ello resuelve el problema!
Me ha gustado mucho el servicio, la limpieza, la tranquilidad y el confort.
Solo puedo decir que habitualmente uso esta cadena por ser starwood preferred customer y porque nunca me ha defraudado No
El mobiliario antiguo y el baño necesita reformas
Muy tranquilo, para pasar unos dias de relax y estar bien atendido, buenas instalaciones para cualquier actividad, viajes, alquiler coche, y buenos restaurantes para elegir comer.
Las intalaciones del hotel. La piscina en la azotea
Nada El servicio, atencion y facilidades no son los habituales para un cinco estrellas en dubai
el hotel en su conjunto y la atencion de su personal uno de sus restaurantes parece un lugar de citas y mala separacion de fumadores.
Being beside the shopping mall
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!
Location A bit pricy, but so are allmost all of Dubai's good hotels!
shopping because it's next to the city center mall
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
great service very long walk to room, extra for internet, no wifi in room
pool price of the spa
One of the nicest hotels I have ever stayed in. Ideal location in Dubai - 5 minutes from the airport (but in an oasis between a golf course and a marina), 15 mins from the Dubai Mall and only 30 minutes from the Atlantis. The hotel staff can not do enough to please you and make your stay a pleasant one. The hotel is absolutely spotless, both inside and out. The hotel has everything on-site and you could choose not to leave for the duration of your stay - a number of restaurants (including a fab Thai restaurant), a 24 hr gym, a spa, huge outdoor pool, cafes. This hotel would come highly recommend from us for both business and personal.
Beautiful rooms. Very quiet. Great location and views Good value for class of hotel Close to creek golf club
The attention to detail and guest comfort by the staff. Tea and coffee in the rooms would be a nice touch.
excellent service, ambience and a very beautiful location. great rooms, well designed. I seriously object to having to pay a half day rate for late checkout to 19.00 hrs. considering the amount we had spent in the hotel on various meals and beverage to which we invited friends. this policy does nothing to persuade a guest to return. The room was not cleaned on the check-out day despite the extra charge
The staff at the Park Hyatt were extremly friendly and helpful. The room was clean and well presented.
I LOVE THE SERENITY AND THE VIEW. THE FOOD IS EXCELLENT. THE SERVICE IS EXCEPTIONAL.
Beautiful room, high quality toiletries, comfortable bed, high quality linens No complaints
The pool area, hotel staff were excellent and the room was always cleaned well. We were "upgraded" to a spa room. Well this really didn't seem like an upgrade the room was small in that room was taken up with a spa table and a facial chair. We thought being upgraded to this room would include a spa and/or facial treatment but it wasn't. The closet space was so small it only allowed for hanging 4 or 5 articles. We didn't ask for our original room because we were not going to be at the hotel that long and did not spend a lot of time in the room. However, in hindsight we should have asked to be moved back to our original room. We've stayed here before and never had a problem with closet or room space. It's a lesson learned in that we'll never book a spa room or accept an "upgrade" to a spa room.
Quiet, peaceful nature Iso;lation by walking to any comercial services
Comfort of the room long walk to the lobby / restaurants
The comfort of the bed..Filipino show..The buffet..Location from the mall close by..See thru glass in bathroom.. The taxi there in hotel driving Lexus..Neva said price for airport.. but when we arrived there he tried to say 75 AED...Wasn't paying him that at all..
Modern and clean. The room seemed to be well stocked with items in the bar. Free internet was provided Reception desk charged a deposit which was supposed to be deleted after I paid in full. Will wait and see if the charge is ultimately removed.
Mucha oferta de restaurantes y buen precio Un poco ruidoso por las tardes, la ducha necesita una reforma
La excelente ubicacion e instalaciones así como el trato del personal del hotel. Me ha parecido un hotel excelente!
Excelente relación calidad-precio, situado en la zona de Deira, que no es muy céntrica con respecto a las grandes atracciones arquitectónicas de Dubai, como la Marina, el Burj Al-Arab o Burj Khalifa, la torre más alta del mundo. Pero está enclavado en la zona que todavía mantiene un poquito de lo tradicional de Dubai. Muy buenos bares (donde se puede tomar una caña) y restaurantes, sobre todo el Fish Market. ¡Muy recomendable! te puedes dar un festín a pescado y marisco pesándolo tú mismo y te lo cocinan del modo que tú quieras... y muy barato. Buenas vistas al río.
La promociòn que se logrò por intermedio de ustedes
El personal del hotel es muy amable. Además el hotel está situado cerca del zoco del oro y el de las especies. El hotel está desfasado.
Buena ubicacion cerca del centro de la ciudad,
Alojamiento y desayuno incluidos, pero cuidado, el cafe expreso no está incluido en el desayuno y cuesta 7,5 Euros nada más y nada menos.
Soy un haboitual de este Hotel, la variedad de restaurantes y bares de muy buenba calidad y en un mismo sitio resulta muy comodo. El trafico en la zona de Deira cada vez es peor
La ubicacion es muy buena y est'a cerca de los zocos del oro y especias y junto al creek
La comida , la limpieza de todo el hotel , es un hotel muy centrico , la variedad de restaurantes del bulvard , fich market, al irani ... todo. Si. Tantas chicas pasiando toda la tarde detras los clientes en el hotel da mala imagin del hotel..
There was a shallow pool that was great for my 2 year old. Room service wasn't bad either. Multiple members of the staff refused to rinse out my son's sippy cup, the first where the staff in the restaurant telling me to go to room service, then the front desk making excuses about how they couldn't do it. I did make a complaint with the manager who said he spoke to the staff and it was unacceptable, but it could all be lip service.
Atencion del personal, limpieza, numero de restautantes, la piscina y la vista desde la azotea No hay presentaciones de musica en vivo, como en la mayoria de los hoteles 5 estrellas en los Emiratos
Amabilidad de sus empleados, las preciosas instalaciones y la atención recibida. Precio del desayuno.
amplitud de las habitaciones, piscina y trato del personal. No ... todo perfecto. El trato muy amable, los servicios de alto nivel.
Me ha parecido un excelente hotel Internet no es gratis
Los apartamentos son muy amplios, ideal para vacaciones familiares. Todo Ok
El personal, encantador, amable y muy servicial, digno de un 5 estrellas. El mobiliario es precioso, las habitaciones muy amplias y los restaurantes geniales. Tiene una piscina estupenda en la azotea. Sin duda, el mejor hotel en el que hemos estado!! no
muy bueno hay que pagar el internet
La habitación Internet carisimo, ninguna zona fumadores
El servicio muy amabley sonriente y la ubicacion No
La relación calidad-precio, su situación céntrica y cercana al metro, su personal, la amplitud de las habitaciones y los servicios del hotel. Que internet no es gratis y que en el servicio de habitaciones no hay platos vegetarianos.
La habitación es espectacular de grande y bien cuidada. Es muy bueno para alojarse en Dubai en la zona de Deira
The rooms are really nice and big. There was a kitchen, with a wasmachine. There was also a home cinema set in the room. The only restaurant was not that nice. The people want that you sign for the diner as quick as possible, also if you just want to take at the menu.
comfort,good service,hotel location in the center,good price,excellent staff, the details about the appartement of three rooms,that we find the appartement contain 2 bedrooms & one of leaving room they but extra bed in it so we cannot say this is bedroom it not contain cabinet for clothes & no showeroom just toilet
i like the location, rates, services, staff, room clean, size of the apartments , parking, every thing was good no thing
the room is very spacious and clean, and for its price, you get value for money. I booked online and it said AED250. but when I paid at the front desk, they took AED300 from me. i dont understand this discrepancy.
Professional hotel staff (especially front office manager John and male beautician Jitesh who was fantastic),health club Pool out of service (however, after complaining & negotiating I got a certain compensation such as late check out, complimentary breakfast and a discount in beauty parlor); room was a bit chilly even after switching off ac
the appartment was spacious and very clean There is building works on the metro system directly outside the hotel. The workers carry on working throughout the night. This caused much disturbance to sleep, (woken up at 0400am.) Getting cabs can be a problem and the hotel taxi's are very expensive.
quietude Reception attitude
Room size,pool,service. There was nothing to complain about.
Life saver in swimming pool was really nice with children Rooms were really dirty,I don't how they clean the rooms. I couldn't believe how kitchen tools were dirty..
Spacious, well equipped, clean. Intermittent Internet connection & staff slow to respond to the problem then did not know how to fix it. Did not clean room on one day. Eager to 'chase' you out on booking out day. Eg calling a full two hours before latest check out to make sure you were going.