Rooms were nice, spacious and clean. Japanese restaurant was superb !!
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
Near beach, big garden Some hotel staff not friendly
Very Clean and it looks new
every thing was great
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
Food, and very helpful staff.
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
the hotel staff and there services they were very helpfull, cheerfull. the weired smell, the dirt the rooms and bathrooms was not clean.
Big and spacious rooms. A lot of noise from construction going on outside the hotel.
near shopping and airport, very friendly and comfortable
The rates are higher than the other similer hotel apartments in dubai.
I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station. There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.
I arrived early, hotel offered me free Break fast while waiting for my room... I liked that offer Not at all
I need see view room hotel restorant
Construction works at night behind the hotel
Hotel staff are friendly and always willing to help. I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.
i liked the way they are cleaning the appartment,it's really clean and if someone tell the opposite that will be not fair.the statt is very good,they were very comprehensive when we extand our stay especialy through booking.com.
the location v.v.v. good gust 50 m to the metro staition and 100 m to citycenter mall .. its clean and nice for family the airport transfair to hotel they dont maintion its free or not so i dont take it .i wish. the price can be less more
food was not fresh!
spaciousness of the apartment So called "fine dining restaurant" - food of poor quality and the same place was used for the buffet breakfast - no ambience. The pool was just outside the dining area and guests were swimming with their clothes on when we went to dine in the evening - we were the only people in the dining room! Taxis were almost impossible to get from the hotel.
Good size apartments, comfortable beds, reasonable facilities ( Gym, swimming pool, room service) - good value for money Room facilities maintenace was below standard (leaking shower, dirty tiles in the kitchen) but not that bad.
the space of the apartment and comfort the three bed room apartment has double bed in 2 rooms and a twine bed in the third room ,should be one double and 2 twine rooms
Quiet place, good location near to Deira City Center, appartments are spacious but a bit expensive when adding the Taxes to the real price. N/A
location the hotel policy
El mobiliario antiguo y el baño necesita reformas
Muy buena la atencion, limpieza, servicio, restaurants, desayuno...Todo genial! Habitaciones espaciosas. Las sabanas son un sueño!!! Parece un detalle tonto, pero cada mañana despertaba con aquella suavidad increible!!!! La ubicacion. Esta un poco a trasmano del epicentro de Dubai, aunque esta a 5' de la estacion de Metro y ello resuelve el problema!
Solo puedo decir que habitualmente uso esta cadena por ser starwood preferred customer y porque nunca me ha defraudado No
Me ha gustado mucho el servicio, la limpieza, la tranquilidad y el confort.
Ubicacion, servivio en las tower rooms
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!
shopping because it's next to the city center mall
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Being beside the shopping mall
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Location A bit pricy, but so are allmost all of Dubai's good hotels!
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
Las intalaciones del hotel. La piscina en la azotea
El precio que pagamos es "muy bueno" teniendo en cuenta las tarifas de hoteles 5 estrellas en Dubái. Si el precio ha sido tan alto como otros hoteles de 5 estrellas en Dubai me hubiera seleccionado otra residencia para mis 3 noches. La ubicación del hotel no está mal, pero tampoco es buena.
Nada El servicio, atencion y facilidades no son los habituales para un cinco estrellas en dubai
La habitación olía a moho.
el hotel en su conjunto y la atencion de su personal uno de sus restaurantes parece un lugar de citas y mala separacion de fumadores.
La ducha era demasiado pequeña
Muy tranquilo, para pasar unos dias de relax y estar bien atendido, buenas instalaciones para cualquier actividad, viajes, alquiler coche, y buenos restaurantes para elegir comer.
This is a unique lodge in a spectacular setting. The dining room is fine if not gourmet level. The elk steak was great. There is a fine hike to the nearby Bow Falls. Lots of folks stop in on bus tours and look at you with envy that you were smart enough to book a room.
A perfect place to stay in Dubai . A complete apartment for family to stay . It feels like a home .
There was a shallow pool that was great for my 2 year old. Room service wasn't bad either. Multiple members of the staff refused to rinse out my son's sippy cup, the first where the staff in the restaurant telling me to go to room service, then the front desk making excuses about how they couldn't do it. I did make a complaint with the manager who said he spoke to the staff and it was unacceptable, but it could all be lip service.
Modern and clean. The room seemed to be well stocked with items in the bar. Free internet was provided Reception desk charged a deposit which was supposed to be deleted after I paid in full. Will wait and see if the charge is ultimately removed.
The comfort of the bed..Filipino show..The buffet..Location from the mall close by..See thru glass in bathroom.. The taxi there in hotel driving Lexus..Neva said price for airport.. but when we arrived there he tried to say 75 AED...Wasn't paying him that at all..
Atencion del personal, limpieza, numero de restautantes, la piscina y la vista desde la azotea No hay presentaciones de musica en vivo, como en la mayoria de los hoteles 5 estrellas en los Emiratos
Amabilidad de sus empleados, las preciosas instalaciones y la atención recibida. Precio del desayuno.
La promociòn que se logrò por intermedio de ustedes
Mucha oferta de restaurantes y buen precio Un poco ruidoso por las tardes, la ducha necesita una reforma
El personal del hotel es muy amable. Además el hotel está situado cerca del zoco del oro y el de las especies. El hotel está desfasado.
La excelente ubicacion e instalaciones así como el trato del personal del hotel. Me ha parecido un hotel excelente!
Excelente relación calidad-precio, situado en la zona de Deira, que no es muy céntrica con respecto a las grandes atracciones arquitectónicas de Dubai, como la Marina, el Burj Al-Arab o Burj Khalifa, la torre más alta del mundo. Pero está enclavado en la zona que todavía mantiene un poquito de lo tradicional de Dubai. Muy buenos bares (donde se puede tomar una caña) y restaurantes, sobre todo el Fish Market. ¡Muy recomendable! te puedes dar un festín a pescado y marisco pesándolo tú mismo y te lo cocinan del modo que tú quieras... y muy barato. Buenas vistas al río.
La ubicacion es muy buena y est'a cerca de los zocos del oro y especias y junto al creek
Soy un haboitual de este Hotel, la variedad de restaurantes y bares de muy buenba calidad y en un mismo sitio resulta muy comodo. El trafico en la zona de Deira cada vez es peor
Alojamiento y desayuno incluidos, pero cuidado, el cafe expreso no está incluido en el desayuno y cuesta 7,5 Euros nada más y nada menos.
La comida , la limpieza de todo el hotel , es un hotel muy centrico , la variedad de restaurantes del bulvard , fich market, al irani ... todo. Si. Tantas chicas pasiando toda la tarde detras los clientes en el hotel da mala imagin del hotel..
Buena ubicacion cerca del centro de la ciudad,
La habitación es espectacular de grande y bien cuidada. Es muy bueno para alojarse en Dubai en la zona de Deira
amplitud de las habitaciones, piscina y trato del personal. No ... todo perfecto. El trato muy amable, los servicios de alto nivel.
La habitación Internet carisimo, ninguna zona fumadores
El personal, encantador, amable y muy servicial, digno de un 5 estrellas. El mobiliario es precioso, las habitaciones muy amplias y los restaurantes geniales. Tiene una piscina estupenda en la azotea. Sin duda, el mejor hotel en el que hemos estado!! no
muy bueno hay que pagar el internet
Me ha parecido un excelente hotel Internet no es gratis
Los apartamentos son muy amplios, ideal para vacaciones familiares. Todo Ok
La relación calidad-precio, su situación céntrica y cercana al metro, su personal, la amplitud de las habitaciones y los servicios del hotel. Que internet no es gratis y que en el servicio de habitaciones no hay platos vegetarianos.
El servicio muy amabley sonriente y la ubicacion No
It was unpleasant stay for me the stuff was not helpful. I don't recommend to nobody to this hotel.
Nothing that is advertised Not recommended at all. To cancel you lose all the money. 5 * hotel - no breakfast. extra charge after you pay at the hotel. Misrepresentation all the time. You get half of the room in the picture. too costly on local phone calls. very bad service.
What can be said, this outstanding at this way beyond fantastic hotel once again went MEGGA LIGHT-YEARS beyond my wildest expectation. Would and have extolled the wounder of this motel to everybody traveling to Dubai. Nothing
not worth in even $-- a night n/a
The folks behind the desk were way way way beyond outstanding looking forward to seeing them again in June