Las habitaciones eran increíblemente pequeña. Los ascensores no funcionaban.
me gusto mucho que te prestan bicis para conocer chicago
Limpia! Hermoso! Ojalá las bañeras eran un pelín más grandes!
Hotel de lujo La habitación es mucho más pequeña de lo que parece en las fotos. Las paredes son tan finas que hace la privacidad muy difícil. Preparaos para oír a los vecinos.
Era muy cómodo. La habitación era más pequeña de lo que pensaba que iba a ser. Necesitan poner un cortina de ducha.
El personal era muy agradable y limpio No hay plancha en la habitación
Todo era genial!
La habitación era perfecta y muy cómoda. Nada
Perfecto para fin de teatro. Gran ubicación, habitación preciosa. Las comodidades bien pensadas.
La persona de recepción era increíble. Se tomó el tiempo para indicarnos dónde estaba todo y qué hacer. La ubicación era perfecta para hacer turismo. La habitación estaba limpia. El resto del personal parecía no preocuparse. La habitación era muy pequeña, la vista muy mala. No cumplía con los estándares del Marriott, es mejor alojarse en otro lugar.
La ducha no tragaba bien y se llenaba de agua con rapidez. No es un problema grave
Agradable, buena ubicación.
Muy limpio, las camas estaban muy bien, un poco de construcción en el vestíbulo, pero sin duda me alojaría aquí de nuevo.
Tuve una estancia estupenda. El hotel está en una ubicación estupenda. El personal era amable y servicial. Las camas eran muy cómodas. El único aspecto negativo fue la construcción de la nueva zona del vestíbulo. Aparte de eso, fue excelente. Volveré.
En general, el hotel está bien. Buena ubicación, ambiente, etc. Bichos en la cama, pelos de mujer en la cama, el aire acondicionado no funcionaba bien...
Me encantó la cama y las almohadas. Muy cómodo. Gran ubicación para todo. Vestíbulo en obras pero sin ningún problema. El personal era eficiente y amable. Lo pasamos de maravilla. Sin duda me alojaría aquí de nuevo. Nada
Tan ridículo pagar 19 dólares por wifi
Tiene un ambiente agradable y era justo lo que queríamos. El personal es cálido y acogedor.
Buena ubicacion,con facil acceso al tren atraves del edificio vecino.. Habitaciones amplias y confortables.con cama queen comoda y wi' fi gratis, Personal en la recepcion muy amable pero no disponen de personal habla hispana.Agradecemos a la encargada del restaurant .que colaboro muy amablemente con nosotros al respecto No disponer de frigobar ,ni de cofre de seguridad en la habitacion. No disponen de canales de tv en espanol.
Excelente ubicación y limpieza, magnifico desayuno bufete, habitación espaciosa y una vista increíble de la ciudad. Aire acondicionado ruidoso
everything was pretty clean, great service. Better than what I expected highly recommended
The staff was excellent. Everyone was very friendly & helpful, from the front desk to the breakfast staff. Nice room. Nice view of city. Great location to downtown attractions, restaurant, etc. I would stay there again. Minor complaints only. We were staying 4 nights and the room only had 2 tiny drawers for clothes & a small closet. Not a huge deal, but we had to leave a lot of clothes in our suitcases. As I said, the breakfast staff was fabulous, the food, however, was just okay. Weekdays seemed to have more variety, weekend days the choices were extremely limited. They ran out of half & half cream for the coffee after the first day & it was not restocked throughout the rest of our stay.
We are a young family and this hotel was a great fit for us. Chicago is a very welcoming to families and the staff here was no exception. From the doormen, to the front desk staff, to the dining room manager, everyone doted over our daughter and did everything they could to make sure our stay effortless and enjoyable. The location was great too. Not far from the magnificant mile and adjacent to many restaurants.
The Breakfast Buffet included with the room rate was very good.
Everything !!! None
The staff was friendly. The construction noise was terrible. Construction was happening at 7 am on Saturday morning directly outside our window. The breakfast was terrible. I understand it was free, but at least provide decent food. There was only one working elevator.
Good size room. Stayed in dual queen suite with corner sofa sleeper. Enjoyed text alert when room was ready. Prime location. Friendly staff. Solid breakfast. Huge rec center on lower level (basement). Room wasn't cleanest. Stain on comforter up by my neck. Sink was clogged from prior guests. Parking was extra and expensive. Used SpotHero to get lower rate and closer location. Grand Plaza was 1 block.
The hotel is in a great location and the rooms are very spacious. Everything was great!
Close to Navy Pier and Red line station. South side of building faces main fire station. Sirens and air horns going off all night.
Very mosey staff not nice also I wood nevertheless stany there agan
The manager was extremely helpful as was the woman working with the breakfast.
The staff was amazing! Breakfast in the morning served with a smile just like a second home. Highly recommended. No. One of my best hotel experiences in recent memory and I travel a lot.
It was very clean I was disappointed that I didn't get the room I had already reserved online. When I checked in they said they didn't have that room available which made no sense because I had reserved it like a week and a half before my trip.
Room configuration was awesome, staff was great especially the gal at the breakfast bar she kept the atmosphere light and was focused on making the experience a great one. Don't remember her name but has an accent and talks to every guest.
This guest did not leave comments about this hotel.
The location is great. Some stuff at the reception are mostly very impolite, not trying to offering helpful suggestions, acting as if the customers are just willing to cause problems, which is definitely not matching to the level.
Helpful staff Confusing parking ramp
Great location, nice room, good breakfast and gym
Location was excellent. Staff was also very good. Lady in charge of the breakfast area was always happy and going above and beyond to help and to make sure we felt 'at home'. The breakfast area is definitely small for the size of hotel and nbr of guests. It was difficult to find a table and buffet line was long and layout made difficult for people to move around. Pool area did have towels and small kids took over the hot tub.
Helpful staff, good location and the breakfast staff was awesome.
The location of the hotel was great! The room was comfortable and clean. Staff was friendly and helpful. Breakfast was a plus. I requested a high floor, but instead received a room on the 5th floor facing a parking structure overlooking trash bins. I was awaken every morning to the sound of a garbage truck dumping trash bins. Because of location, I was unable to open the windows.
Parking at the hotel. Free wifi. Free breakfast. Awesome staff.