Free breakfast in the morning. The eggs were questionable though. My toilet didn't work.
I like the location the best. Breakfast was ok but maybe offer more choices. Room had a mold smell and door locks were very loud when closing.
Having managed a hotel myself previously, I was pleased with how friendly, helpful, and quick the staff were in their attention to guests. Very clean and welcoming.
Loved the modern room designs, layout, and furnishings. Very helpful, friendly staff. Great location to access downtown and the "L" to see the rest of Chicago. The bathroom didn't seem to have a fan to get rid of shower steam.
My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service Couldn't stay longer
view, walking distance to dining, willis tower rooms are too small, no refrigerator in room, shower water luke warm
Stay here every time we are in Chicago. Nice having a balcony. Parking is $43 per night. Way too high when we walk everywhere we go.
The staff were very helpful and friendly. The room was fantastic, love the balcony. Thank you for a hotel chain finally realizing that not all people are 5 foot 8 inches tall, it was nice to be able to shower without having to squat to wash my hair, kudos for the adjustable shower heads. Having to pay to park in the lot of the hotel i was already paying to stay in.
Service and staff and proximity to grocery stores. Noise from Interstate.