Opiniones de los huéspedes
Opinión general
7,6
Bueno
Basado en 25 opiniones
Limpieza
7,6
Confort
7,6
Recogida/entrega
7,6
Relación calidad-precio
7,7
Comentarios recientes
Puntuación de viajeros
7
6
2
3
1
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3,6
Desventajas: I was directed to the wrong pick up location which was difficult to find and was closed. Upon calling Hertz for information and waiting for 20 minutes the individual I spoke with had poor command of the English language and gave me incorrect information. I found the alternate pick up location and was charged approximately $38 more than the quoted amount for the rental. Have yet to be refunded my security deposit. Wondering if all this is due to Hertz bankruptcy.
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10,0
Ventajas: Staff very friendly and never felt pushed for add ons
Desventajas: Parking is terrible. Had to park 2 blocks away to return rental.
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8,0
Fast service
Ventajas: No waiting, cost was as advertised. Took photos to protect us from damage inside and out.
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8,0
Great rental
Ventajas: Metcalf location easy pick up and return great staff good price the Ford fusion we had got 42 miles per gallon
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8,4
Ventajas: Jordan took the time to provide a car for me although they were sold out and no longer accepting applications. He was very attentive and supportive as to my credit card situation. He worked with me and overall was awesome in assisting me. Thank you Jordan!
Desventajas: Well, I was charged double the rental agreement!!! I returned the car and when I was checking out, the attendant gave me the final chargeable amount. I am appalled that the rate was more than doubled.
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3,2
Ventajas: It was very small but more expensive than the previous car. Was not clean. Workers were good.
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8,4
All the scratches made me nervous
Ventajas: Easy reservation online Able to tweek the hours to get the best deal - I was going to rent for 48 hours but after tweaking the return time, I figured I can rent extra 4 hours for the almost same price.
Desventajas: It says Toyota “or equivalent” and it never is Toyota. All the scratches already present on the car made me nervous about whether Hertz would blame me for any of those to me when I returned the car. Pictures were taken but still worried me. Had 3/4 gas in the tank, but I like the way U-Haul does it.. pick up the car with a full tank and return with a full tank.
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9,2
Great service
Ventajas: Easy and fast! Parking is a bit rough and tight- but the service as awesome
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8,0
Excellent service
Ventajas: The young man who tended to us was excellent with his customer service
Desventajas: The place was easy to get to from where we were but surrounded by businesses I wouldn't like to be there after sunset
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10,0
Excellent
Ventajas: A very smooth ride. I felt like we were riding on pillows. Was surprised how well the gas mileage was for such a big car. Plenty of space for coolers, luggage and etc.
Desventajas: Neither of the cigarette plugs worked for our cell phone chargers
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7,6
Ventajas: Staff was fast and friendly.
Desventajas: Car needed wash and driver's door had damage
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2,0
Ventajas: Nothing
Desventajas: Scheduled pickup for time when office is closed, couldn't pickup reservation and had to reschedule with another provider.
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