Eurostars Hacienda Vista Real

Muy silencioso

El aire acondicionado de la Suite no enfrió, se reportó, se presentó alguien del Staff del Hotel para revisarlo, pero no pudieron hacer nada y simplemente dijeron que lo monitorearían para ver si lograban que enfrie y nunca sucedió, lo molesto es que el staff no se preocupó por compensar o solucionar el tema de algún modo, simplemente lo dejaron pasar.

The bed was comfortable and the staff were very accommodating. I took the comforter off the bed (it was quite dirty). I asked for table and chairs for our room and a blanket and the staff brought them right away.

The website says there is a restaurant but it is only open for breakfast and lunch. We arrived from a long day of travel and there was absolutely no food or drinks available. We had to walk about 5 blocks to a restaurant for dinner. There is a pool bar but it was closed . The breakfast buffet had a lot of Mexican food . They had scrambled eggs but they were lukewarm at best. One morning they had some sausages cut into little pieces. The hotel is located pretty far from everything. You have to take a taxi or walk a long way. Lots of stairs and no elevator. No coffee maker or microwave.