very friendly staff, fairly good location, subway staion quite close by, airport limo (bus0 service now goes direct from airport to Hotel (not via city airport terminal with need for cab ride as noted on hotel web page) very efficient service and good value Although pool and spa islisted as hotel ammenities there is quite an expensive charge fot the use of these, where most hotels include access to these in the room cost. Not much life in the hotel bar, seemed to be closed the whole time I was there, but there is a good little steak restaurant next to the hotel with reasonably priced beer.
Staff very helpful Yes - extra charge for using the gym, swimming pool and almost all other facilities was not made clear by the hotel or by your company before I booked the hotel. I disputed this with the hotel in writing but got no response at all. The charges were as much as $75 for use of the pool! Also breakfast was charged extra at about $25 and was pretty lousy quality. Finally the room was extremely hot and humid and was not possible to control the individual temperature. I checked out early and ended up staying at a hotel that was about $50 cheaper - it didn't have a gym or swimming pool but also didn't have any extra charges! However, the front desk staff were excellent and the room would have been very nice if I could control the a/C.
Staff fluent enough in English to get along, shuttle service to the next metro stations, tons of stores and restaurants close by (e.g. Fort Venus), easy connection to other train and metro lines, very quite area, only Tokyo Onsen in walking distance. Smoking room though I reserved a non-smoking room.
Quite Nice place value of money Clean and much friendly staff. will stay again if go to Tokyo.
cleaniness, staff are friendly. room size is different than the photo shown on booking.com(much smaller)
Close to train station, clean, they have a special floor called 'Ladys floor' where only ladies are allowed to stay, which was kind of nice Staff should improve English.
this is our 3rd time staying at this hotel and we enjoy the location and design of this hotel.
Free internet access, near station and monorail, close to sight attraction (panasonic center and Tokyo Big sight, free shuttle bus to disneyland No breakfast, expensive rate of line station
The staff was very friendly and helpful The hotel smelled horrible. People are allowed to smoke and the entire hotel smelled of thick smoke. I sprayed air freshener through the night but that's only helped temporarily. Also, the hotel has no facilities besides a restaurant that closed really early.
Very near the subway station. No 24 hour shuttle and that the subtle is not free. Also that the hotel is not convenient to get to airport which is why we selected it. It seems to be near, but the fact that there is water between the hotel and the airport makes for a longer ride than expected.
The double room was still fairly tiny. The "bean" pillows were terrible. I slept with a towel as a pillow instead. An Ice maker somewhere in the building would have been a nice touch, as well as a microwave. Why have a mini fridge if you can't heat anything up?
Walked around the bay and visit the shopping centers. They did not have the requested non smoking room.
El hotel está en una buena ubicación, La gente es agradable y solicita, hablan inglés a un nivel medio- No tienen servicio de habitaciiones ni bar en el hotel
El hotel es sencillo pero, es economico, en general, esta bien. Aunque nosotros sólo estuvimos una noche, lo más destacable era por su cercanía para ir al aeropuerto de Narita en tren. Para visitar otras zonas de la ciudad esta un poco lejos, ya que no llega el metro y siempre debes hacer algun transfer con la JR con otra estación para poder dirigirte a zonas más centricas de la ciudad