i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.
This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties! What I didn't like was that we had to leave so soon...
la ubicación. habitaciones muy pequeñas y sin armario ropero.
Bien situado, con un metro a menos de 3 minutos. La zona está bien, llena de restaurantes (algunos 24h). Hay uno de sushi excelente al lado, q abre todo el dia. Para disfrutar de la comida japonesa es un buen lugar, pues está rodeado. La habitacion era muy pequeña, pero es habitual en Tokyo.