El personal era super amable. Gran servicio de transporte! La comida era un delicioso. Me volvería a alojar allí de nuevo.
El personal es extremadamente agradable y excelente ubicación
El tiempo Cucarachas en la habitación, todo dicho. La dirección no hicieron nada para compensarnos. No me volveré a alojar allí de nuevo
I prefer this over a Hyatt/Marriott any day. Very affordable, kitchen availability which we used daily, private balcony with beautiful views, staff were very accommodating, security on site, lots to do for kids or space to just relax for adults. Free shuttle to and from airport was great. lots of parking available. We would love to come back! Can't think of anything.
Great suite is a converted condo over looking the bay. Terrific view Bedroom was to small, Building echoes, not centralized location, but close to interstate so was okay.
Nit a great loation unless you have a car.
The location, the facility and the staff were all great. We'll stay again if we need hotel in Tampa, and will recommend it to others.
Beautiful location on Tampa Bay. Excellent staff and beautifully kept grounds. The room was a little run down and aged, but nice layout. We liked the balcony, kitchen and amenities. The room could use a little sprousing up and repaired. Door jambs, tile and holes in the closet walls for A/C and water heater access should be fixed. Flyers in the room asked us to conserve water, but the shower faucet leaked and could not be turned completly off.
The security was pretty good. The view was relaxing. I was dissapointed because what I booked was not what I got. I reserved two bedroom suite and I ended in two separate rooms because the room was given to another person.
It's a bit old and could use some updates
its very comfortable, it has all we needed. it´s probably a little away, and you ought to have a car. we used it just too sleep cause we were visitin`, Tampa, St. Petersburg & Clearwater all during` weekend. there was too much light in the bedroom, the black out curtain wasn´t enough, but we were so tired, that we didn´t mind at all.
The place is busy so be patient with staff. Had a few issues but they were handled quickly. No complaints. It's clean and well maintained. The bright spot was the poolside food. It's great. We ended up eating there two out of four nights. Kind of beach Mexican. Would recommend staying here.
Muchos enchufes para cargar, un montón de toallas y café. Todo estaba limpio y las camas eran cómodas. No hay bichos en la cama!
La habitación estaba limpia. Buen tamaño El restaurante en el hotel tiene un servicio pobre y no parece limpio. No comería allí
El hecho de que la puerta al lado sea un club de striptease El lavabo no funcionaba. Tuve que usar la ducha para lavarme los dientes.
Habitacion buena. Muy amplia. Bien equipada. Limpieza muy buena Diseño del edificio bastanate desactualizado. Lejos, muy lejos del Dawtawn. El servicio de desayuno que dicen ofrecer es de autoservicio con productos escasos. Los espacios comunes del hotel mal mantenidos.
Fue un plan de última hora para alojarse en el centro de Tampa. Este lugar fue genial!! El personal era increíble, las habitaciones eran muy cómodas y las instalaciones eran muy agradables. El aparcamiento era un poco interesante ya que no hay aparcamiento en el sitio, pero ofrecen servicio 24 horas de valet y su centro con un montón de cosas para hacer, así que no es tan malo.
Upscale, clean, friendly staff. Nothing was included. Had to pay an outrageous amount per day to park, internet was also a fee (two days with that fee is what I pay for a month of internet at home). I expected normal mark-ups for food and drinks but to pay that much for simple amenities which should be free was ridiculous. But I guess it was my fault for not checking on that; I've just never stayed at a hotel where that stuff wasn't included.. especially for the price of this hotel.
The place wasn't clean, even after we complained the next day coffee stains were left on counter, a dirty glass with lipstick was just put on shelf. Also the plumbing was loud. There's no soundproofing, we could hear the person snoring in the next room. The manager did give us free breakfast which was nice but if I hadn't prepaid I'd have moved
Location is fantastic. Great views. Not a heavenly bed at all. I remember what those beds are like and this was not it. It felt like a thin mattress. The carpet had large stains in a couple of areas.
Going from Denver to Tampa in December what is an important factor to a three day stay? Swimming in a heated outdoor pool as shown on the Westin website. We arrived on the third floor in our suits ready to swim only to find out the pool was under construction. The hotel claims the third party we booked with should have told us, they didn't. Neither did the front desk when we checked in. Very disappointed!
I had a short stay. The price was the main factor in my choice and the location near a conference at the Marriott. The view was very pleasant. I did not use any of the facilities so could not really rate this item. I suggest having a box NA for this circumstance. The mattresses are very soft. My experience is that good mattresses and hotel mattresses are firm. No vending machines on the floors. Water flow in the sink was very low. Shower produced huge volume, which wastes too much water. I suggest low flow shower heads, but it may be that guests like using floods of water when it's not their own. The cable TV lost the satellite connection, possibly due to a thunderstorm at that time.
Looks very beautiful in common areas Lots of money for what you get and you have to pay extra to park which isn't included anywhere when you sign up as well as pay for wifi
The place was nice and weather was beautiful. Hotel room was spacious and clean. The view was wonderful and we didn't turn on the TV once because of the view and watching the cruise ships leave the harbor. Who doesn't have coffee downstairs?
Clean with the usual Westin standard amenities. The staff was mediocre at best, making you feel unimportant. This was a festival weekend but they allowed themselves to be lazy instead of working extra hard to please the customer. No attempt to accommodate room requests. Seemed like they hired temps from the holiday inn or something.
Location Even though when I booked the room I clearly stated 4 adults, when we checked in, they gave us a room with only one king size bed. When I complained, they said "sorry, we are all sold out, you should have specified you wanted 2 beds when you made the reservation". When I asked for 2 roll away beds, they said we could only have one due to fire code restrictions. Staff never really tried to help me - more of a tough luck attitude!
The woman who checked us in didn't seem to know what she was doing, but tried acting like she did. She charged our card for $489. When I told her we booked the room for $299 she said, "whatever I have on my computer is what you booked it for". I had to go back later that evening to have someone else adjust it. He was very friendly and saw that it was their mistake within seconds.
very spacious and comfortable suite rug was a bit dirty
great location, we went to the hockey game...couldn't have stayed closer!! it was perfect pillows were awful, room near elevator very noisy all night long could hear elevators
I called to extend my room. The agent told me that there were no rooms available, but when I checked online at their website they still had open rooms. I'm still not sure why I was declined to extend my stay. Also, we were unable to lower the air below 68 degrees in our room, and the shower took at least 10 minutes to get hot. Needless to say I will not be back to this location.
Excellent location and friendly staff. Well maintained facility and very nice rooms. Embassy Suites offers good value for our money and we recommend them highly. This hotel has great views of the channel and river. The river walk was super and lots of entertainment and good restaurants nearby. Only issue was a peculiar rumbling noise when we showered. Seemed like the hot water heater/ plumbing was struggling although we had no problem.
The Valet staff was professional and very good. The suite was a good size. There was a complimentary breakfast in the morning. I was completely unimpressed with the hotel. The suite was clean but a hodgepodge of stuff. The furniture in the suite was to big, very hard and uncomfortable, it was like you where sitting on 2x4's. The layout of the furniture in the suite and the suite itself was not well thought out. It was like the pieces of furniture where left overs and just thrown in the suite. The work table was severely lopsided and wobbly, the internet wire was broken. The shower curtain was installed so poorly that it actually hung on you as you took a shower and kept sliding open as it was not level at all. I stayed in this hotel expecting a room with some kind of semi nice water view, which only existed via a not very practical side window in the bedroom. The suite was not comfortable in any way.
Very bad customer service. Reserved a room with king bed and got one with 2 full beds instead. I paid extra for the one king bed. Nothing they can do.
Great service great location great hospitality clean Elevators
Proximity to everything.
It was so great to be able to walk to the tcc, the Forum and even Channelside wasn't that far. The free happy hour is nice if you don't mind waiting in line. The nightclub Jackson's Bistro played their music sooooo loud and it kept me up til past 2am! It sounded like a street parade with people banging on drums outside my windows. The bass drum was ridiculous. Not even pillows over my head helped. I was very mad because I had to wake up at 4:30am for my flight. I did not like that there was no option to self-park either and that it was $20 per night to park the car. Lame!
nada los banos de las habitaciones no estaban bien limpias habian pelos en los lavavos y nos cambiamos de cuarto y era lo mismo sucios en los pasadisos estaban desnivelados los pisos ....se oian los pasos de la gente en la madrugada.....terrible
La atención fue excelente, el desayuno (pan, wafles, bagles, ponquesitos cereal, frutas, café, jugos) de verdad que super completo, la piscina, el wi-fi en todo el hotel, el estacionamiento gratis, la ubicación cuando llegamos, la habitacion olía un poquito a humedad, pero después ya no se sentía
Buen precio, personal amable, relativamente buena ubicación Las sábanas estaban sucias, no había cortina de ducha
El desayuno cumple con espectativas deben controlar la frescura de las frutas
Located right in the lobby of the airport. You arrive from your gate to the hotel lobby in 10 minutes. Staff incredibly helpful. Hats off to Nadine for helping us plan activities during our day off, and to Cheryl and Luz in the Concierge Lounge for making us feel so welcome and having treats for us. The restaurant and room service offerings were delicious. I have been to this hotel a few times, and am never disappointed and will come back again. Wish the hotel had a designated Concierge to help us make plans in the vicinity. Hated to bother the front desk staff while other guests were waiting to check in and out, but had no choice.
Wouldn't allow me to cancel my stay even though they were contacted 3 weeks before hand.
My room 431 is located above the kitchen and I could strongly smell hamburger grease.
Great location since I was taking a flight early the next morning. Spent 20 minutes trying to find my reservation. Also, they charged me for parking, even though I didn't have a car. Had to have that charge removed from my bill as I was hurrying to make a flight.
Lo que más me gustó es la ducha. El agua era muy agradable y caliente. El baño no funcionaba correctamente, pero no ofrecieron ubicarnos en otra habitación o arreglarlo. Mientras estaba de mi camino a una reunión importante arreglaron el baño. Fue un problema menor, resuelto rápidamente.
Ubicación En la habitación hacía calor La manta tenía un agujero El techo del baño está mal arreglado Las lámparas no funcionaban Mala conexión a wifi
La autopista estaba a 100 metros de la ventana de la habitación. Me despertó el ruido de los camiones y las motos. Pediré una habitación en el otro lado del hotel la próxima vez.
Ubicación, un bonito patio interior. Piscina cubierta.
Su ubicacion, lo que permite facil traslado tanto en la ciudad de Tampa, asi como, al resto de las ciudades cercanas. De igual forma me agradó mucho su proceder ya que aun cuando me fue imposible arribar en la fecha original previstapor problemas con inmigracion en mi Pais, no me aplicaron ningun cargo por penalidad por no haber cumplido con la reserva original. El horario nocturno del Restaurant, deberian extenderlo hasta un poco mas tarde.
La habitación no era agradable y la bañera estaba asquerosa
El personal era muy agradable y servicial. Habitación impresionante