From the moment we checked in I loved this place. Free parking, good location and a very friendly, comfortable place. Decor was different but comfortable. Even when I looked out the window and four people were standing right below window I could barely hear them talking. I'm even considering a staycation here this summer to explore parts of Seattle I've never been to.
My wife & I enjoyed our stay at the Maxwell. We really enjoyed its location in Queen Anne in which it was pretty easy to get to just about everything else in Seattle. Close to a lot of bus routes. You can even see the Space Needle as soon as you step out. I know they offered a shuttle service, but I really enjoy experiencing a city first hand. A lot of nice hole in the wall spots to eat & drink, nearby. Funky little hotel & friendly staff. Had a small pool in the basement & a fitness room. Restaurant in the lobby. No complaints, I would stay here again... It's not really a complaint, but the comforter was different than what I'm use to. It would actually fall off of me while I sleep.
Beds were terrific- loved the individual down comforters. Bravo! The room was decorated nicely and the space was huge. The bathroom was also very large and comfortable. Loved the Tommy Bahama dispensers for shampoo/conditioner/ shower gel Our shower was large, angled, and modern with no door/ curtain. The water sprayed into the bathroom possibly causing a hazard with the mess. The pillows were VERY hard. Lastly, we thought it was very strange that the room had a teeny tiny ironing board that was 3 inches tall. Not helpful.
We went to Seattle for a quick weekend and the hotel was perfect. Walking distance to the Space Needle where there is the monorail you can take straight to the mall (roundtrip ticket is $4) and walk down to pike market. The hotel offers a shuttle but it was nice to walk a little bit and see everything on the way. Nice rooms and yummy pizza place/bar connected to lobby.
very friendly staff very cozy bed really fun interior no bathtub
We stayed at the maxwell this valentine weekend. The hotel is very clean and nice. We have stayed in much more expensive but this could keep up with them all. Hotel employees were very nice. I would give this hotel a five star but after i left i noticed a $27.40 charge. I called and they said it was because i took the stuffed animal that is on the bed. They said i was notified of the "adoption fee" at checkout. I was NEVER notified. I am a little grossed out to think how many people slept with the stuffed animal before i took it (a little creepy) and to think i paid $30 for a $5 toy. A very nice hotel that ruined my opinion for $30. I was even trying to get my parents to go there soon!
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Great view of the Space Needle Lack of overall staff
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
el hotel y las habitaciones estaban limpias. las habitaciones son comodas, y tienen heladerita y microondas con un escritorio, buen estado general. desayuno bastante pobre, por calidad del hotel y precio. El lugar donde esta ubicao nos es el mas lindo
Limpio, personal amable, la comida era decente La ubicación era un poco más lejos del centro de la ciudad. No muy lejos de la Aguja Espacial.
Los desayunos, bastante malos ... No caería mal remodelarlo un poco, el elevador se ve muy viejo...
La atención y amabilidad del personal, excelente ubicacion cerca del parque, mercado y muelle, vista espectacular de la ciudad.
la atencion al cliente, y su localizacion no, todo esta bien
El servicio, la limpieza, y el precio que no hubiera elevador, ya que las escaleras están muy empinadas y es muy pesado subir el equipaje.
La habitacion con todo lo necesario,pero excesivamente caro, mala ubicacion y el personal de recepcion muy desagradable y sin ganas de entenderte si no hablas un ingles perfecto, si el precio la ubicacion y el personal de recepcion en general no me ha gustado nada,
El personal nos ayduo mucho aunque no hablan ingles No tiene ascensor, hay mucho ruido, queda un poco alejado del centro de la ciudad
Great location and clean Advertised newly furnished but furniture was obviously older and some pieces very battered..Also advertised a hot breakfast but only coffee, OJ, mini bagels and mini muffins provided. No fruit or even cereal or toast. The outlets in the room were so over loaded that you had to unplug the frig to watch TV. Bathroom fan was so loud it sounded like a helicopter. Knobs on the heater were stripped so they just spun when you tried to adjust the heat. The elevator was out of service. They were asking that the plastic knives not be thrown away and no liners provided for the ice buckets which made me question if they were sanitary or not. I decided it wasn't worth the risk and didn't risk using either...
The place is barely habitable. Unclean and dirty.
It was cheap and easy access to Seattle's downtown. Breakfast was not adequate and ended too early.
How close it was to the Seattle Space Needle Our first rooms door could open without a key!
The hotel was quiet and in a great location by the Space Needle. Not luxurious but comfortable enough.
It was in a very convenient location. The hotel wasn't horrible, but the beds were really hard and uncomfortable and they use the word "continental breakfast" loosely. They only had a few muffins, bagels and apples. No cereal, milk, oatmeal.
great location close to the space needle, nice bathroom close to a big road. Very old rooms
Nothing Poor bed. Noisy. TV reception was sporadic at best.strange smell in room. Light in room did not work... electrical cord was cut. Pretty scary overall.
The only good thing about this hotel was the front desk clerk. She should find a job at a better hotel asap. The place was a total dump!!! Toilet seat was falling off.I Had to screw the bolts back in myself to be able to use it. Tv remote was broken. The fridge still had the prior quests old food in it & it was very dirty.I Stayed 2 nights & paid full price for both nights but they didn't change the sheets on the bed, they just remade the bed. The hot water knob on the tub was broken & hardly any hot water came out. The clock was set for the wrong time so I missed the breakfast in the lobby. I have stayed in a lot of hotels & this place has the worst I have ever seen. I would have left but couldn't find another place in the area with such short notice.
The hotel has potential but their was a lot of work that needed to be done. The continental breakfast was a joke!
The only reason to stay here is because it's a third of the price of anything around it. There is, however a $10 fee for parking that is not reflected in the price. Oh, and it is close to the space needle. I guess that's two reasons. Old. Outdated. Countless cigarette burns in carpet. Construction all around. Bad smell. Hidden parking fees. Uncomfortable beds. Yard sale type furniture. Paint chipping off walls. This list just goes on and on...
Nothing!! I would love a refund!!! Dirty, too expensive, terrible customer service, terrible location, couldn't even use swimming pool.