Salón cómodo y habitación tranquila El personal era grosero y la gestión inútil. largas esperas para el check-in. En general muy mal servicio
Excelente ubicación Aunque no es único a este hotel, te cobran tarifas por el wifi, lo cual es excesivo. Motel 6 Si se incluyen en el precio de la habitación, así que puedes ir a hoteles más caros.
Muy cerca del mercado de Pike Street. Es fácil moverse por el centro a pie! El restaurante era demasiado caro. Mejores opciones a poca distancia a pie. Pagué 15 dólares por un mojito durante el happy hour (que podría añadir, no ofrecen happy hour).
Las habitaciones eran grandes. También estaban limpias, bien equipadas con ropa de cama, toallas, etc. .
Las camas son cómodas El baño tampoco lo limpiaron o repusieron uno de los días. Aparcamiento caro.
La cama y las sábanas era increíble Tener que pagar por internet habitación
Me encantó la vista desde nuestra habitación; el piso 26 tenía una vista espectacular, y las camas eran muy cómodas, ambos dormimos como un bebé. El personal era muy profesional y contestó a todas las preguntas con facilidad. Todos los servicios eran muy caros. El servicio de habitación tenía una tarifa de $4 de entrega, así como un 18% de tasa de propinas, impuestos incluidos. Además, hay una hermosa vista desde el piso 35, donde el área de la piscina era, pero no hay jacuzzi o bañera de hidromasaje. :( También, aparcamiento por una noche era de $48. No se incluye que se espera que pagues el servicio de aparcacoches.
Fantástica ubicación para explorar los lugares más populares de Seattle (el mercado, Space Needle) La habitación era un poco sucia, especialmente las sábanas. Encontramos bichos en una de las dos camas de la habitación. Qué asco.
Habitación, personal, ubicación. Nada.
Buena ubicación. Muy cómodas camas y almohadas. Las toallas son baratas y finas como el papel. El A/C es inútil. Todavía cobran 11$ al día por Internet que es ridículamente lento. Quién aún hace eso?
Lindo y bien mantenido. Buena ubicación.
Bien por el personal del Westin. ¡Hotel con la mejor relación calidad-precio!
Ubicación, comodidades, servicio Gran hotel corporativo, normalmente evito. El aparcamiento es una locura y wifi también caro.
Muchos lugares a poca distancia a pie. El personal del restaurante era super amable y nos dieron postre por ser nuestro aniversario. Beber de los vasos de la habitación. Parecían estar sucios y que el servicio de habitación los limpiaba con una bayeta en el cuarto de baño.
La ubicación del hotel es excelente. Los trabajadores eran muy serviciales y amables. Era fácil de la entrada y la salida. Me he alojado en otros hoteles Westin antes y éste no está a la altura de mis expectativas. Me sentí apretado en la habitación y todo era caro.
Excelente ubicación y una vista fantástica. El gimnasio dispone de una preciosa piscina cubierta y un montón de equipo cardiovascular. Los anillos luminosos de las torres hacen un gran faro localizador para explorar la ciudad por la noche. La habitación no tiene armario, nevera, o en el microondas. La cama era grande, pero demasiado suave. La sala de las pesas del gimnasio era más pequeña que nuestra habitación. El equipo es bueno, pero tres personas llenan el lugar. Me hubiera gustado que la ducha funcionaba tan bien como parecía; la temperatura del agua era adecuada, pero la presión no.
Ubicación en el centro de la ciudad Este no es un hotel de lujo. La piscina es apenas aceptable.
Hemos venido a The Westin Seattle muchas veces en los últimos 10 años. Es el hotel perfecto para alojarse. Las habitaciones están muy bien equipadas, el personal es genial y su ubicación no podría ser mejor. No tenemos ninguna queja. Gracias de nuevo por la "perfecta" estancia.
Me encantó la vista! Muy limpia y la cama era muy cómoda me alojaría aquí de nuevo. No tienen nada para beber en la habitación
Comodidad y facilidad de entrada y salida Mi habitación no estaba limpia. Había marcas por las paredes y el baño necesitaba ser limpiado.
Camas cómodas, buena temperatura en la habitación, muy buen personal No hay acceso a internet wi-fi, el estacionamiento es caro
Personal amable, buena ubicación. La sala pequeña era más pequeña de lo esperado; el cuarto de baño y el aseo están separados.
Las camas son muy cómodas, las habitaciones están limpias planeamos volver. El baño era un poco pequeño pero funcionaba
The hotel staff were very friendly, knowledgeable and helpful. The breakfast and dinner feature was a nice option as I was traveling on business. Room was spacious and nicely decorated. The major negative feature of this hotel was the highway right outside the front of the hotel. It was very loud in the room even late at night due to trucks especially. Earplugs were provided; however, the constant hum became irritating after a day or two. Maybe replace the windows in the front hotel rooms to be more noise blocking.
They were very accommodating. We arrived late in the evening and very tired from the drive. As soon as we got to the front desk, they told us that a pipe had burst and that our room was flooded. Before we could even say anything in response, the manager said he had booked us at a different hotel that was closer to where we wanted to be, had comp'ed our room and hotel parking, and gave us a letter to give to the next hotel. The next hotel had a friendly front desk, the rooms were nice and the breakfast was very good. Not just cold cereal but actual pastries and hot food. Would stay there again for sure. I never like staying at a hotel where you have to pay for parking, especially when there's no airport shuttle.
I liked how the rooms were bigger than expected. The way I was treated @ the front desk by the clerk, he was short w/ me while talking & kind of rude.
Excellent customer service. Convenient location for public transit and walking around downtown and Capitol Hill. Great deal for kitchenette and workout room. Will stay again, highly recommend.
From the time we checked in until we checked out everyone of the staff members that we encountered was friendly and helpful. All of the accommodations at this hotel during our stay was exactly what we would expect from a stay at a Homewood Suites by Hilton. There was nothing that we did not like.
The front desk staff were extremely helpful at check in and also when we asked for assistance about shopping etc. The breakfast is very good. We appreciated the availability of a free shuttle to places of interest, the valet parking, and the free newspaper. When we arrived it was dark and we drove past as the signage is not that good.
Great proximity to sites of interest. Our ceiling would occasionally leak over the entryway floor.
Nice clean room with all the amenities I could need.
The front desk staff were amazing! So nice and helpful!
Excellent! Lots of room, comfortable, clean, good complimentary breakfast & dinner. Two Big TV's, in LR and BR; giant bathroom. Good location, everything downtown a short walk away. Quiet, good privacy. I'll stay here again, EVERY time. What's not to like?
Breakfast is awesome! Linens got stained and the room smells awful paid 50+ for valet.. Ridiculous! No self parking btw
El desayuno complementario era genial. Incluso tenían una máquina de hacer gofres belgas. Cama tamaño king, las almohadas eran muy cómodas. En general, una estancia estupenda. El servicio estuvo un poco en la gama superior. Pagué 26 dólares por una noche de aparcamiento. El sofá-cama me pareció incómodo, pero mi hija parecías pensar diferente. La piscina y el jacuzzi estaban bien. Probablemente necesita ser renovado pronto o si no una limpieza en profundidad.
Location was convenient, restaurant was great, and the fitness center was excellent Only complaint was that the room wasn't soundproof to the hallway. I could hear everything outside the room in the hallway.
I liked the staff, the ambiance, and the room's modern amenities. The weird bathroom door.
I found the bed and pillows to be most comfortable. The bathroom and room itself were quite spacious. I found the hotel staff to be friendly and accommodating to my needs. N/A
It was my girlfriend and I's first trip to Seattle. The hotel was within walking distance of anywhere you'd wanna go. The staff was super helpful and we were able to squeeze everything we wanted to do within the weekend we were in the city. Whether it's shopping, a concert at the paramount, the space needle, the farmers market, or just wanting to explore the city, the Hyatt gives you the opportunity to do all these things without needing any transportation other than you two legs.
The steam room, spa, cafe, bar, and 24 hour room service with quality food were all great perks. Jaime No complaints.
Great restaurant with decent prices and happy hour. Clean rooms. Spacious bathrooms. Cozy robes. Very comfy beds. Awesome location in the heart of downtown Seattle and shopping. Would stay again. Walls are paper thin. We heard the couple next door arguing for hours. We had to finally call front desk/security at midnight.
Great location and super friendly staff. We were glad to be here without our kids. My only gripe is that the tv channels are very limited and you have to pay a lot extra for every tiny thing, even internet. In this day and age I think everyone should be giving out free internet!
Good location in downtown that is walking distance to most downtown sites. Lobby restaurant had great breakfast. Thin walls allowed voices and tv to be heard from neighbors.
Good location to walking downtown and easy to get to from the airport using the light rail. The hotel wanted to charge for wifi, that should be free these days.
Lap pool & spa were outstanding. Room service coffee was inconsistent.
The room was very nice and modern, bed was comfy, and the workout facilities were excellent! Nice to have a Starbucks, deli, and sushi restaurant attached to the hotel. Didn't like that I had to pay for access to the internet. $10/day for low speed, $15/day for high speed. A nice place like this shouldn't nickle-and-dime its customers, especially when even the cheapest Motel 6 usually offers free wi-fi these days.
Should provide free drinking water
Clean, comfortable, and spacious room. Courteous enough staff. Impressive building, with great location. Despite the high price of the room, they nickel and dime you for everything. Parking is not included in the price, even though the Hyatt owns the adajecent parking garage - hotel guests pay the same rates, if not more, than the general public who uses the same garage. Not a single movie channel (hbo, etc), so that you will have to buy their on demand movies for $20. Room service is overpriced and mediocre, with small portions.
Fantastic and clean rooms, and amazing staff. Would love to visit again.
The staff was very friendly and helpful. I reserved a king suite and the bathroom and tub were amazing. I also liked the push button shades that allow you to completely darken the room. For breakfast one morning I ordered room service and it arrived on time and was delicious. The pillows were comfortable. Starbucks is located right downstairs! Two of my "clean" towels had a lot of hairs that were not mine. In fact one had a big hair ball folded in it. That was kinda nasty to find after taking a bath. The bed was not very comfortable and made my back hurt. I thought since it was firm that my back would love it but I was wrong.
Want a spa on location
View and room was very nice. Great service. Bedding is not very comfortable. Feels like all you have is a sheet on your bed. Super short bath tub.
Nice quiet room, large very nice bathroom, helpful friendly staff, overall an excellent 4 star hotel. Winter rates are very reasonable, summer not so much...Good food and shopping with in walking distance, all except for breakfast, never did find a "good" breakfast despite paying $45 for two. I'll be back. Parking. Valet $45 / Self $30. Saturday nights self parking is full.
Ubicación personal amable Las comodidades son anticuadas baños pequeños
Muy bien situado en el centro, cerca de todo. El personal era muy amable y servicial. Las habitaciones están limpias y son cómodas. Mientras que la máquina de hielo solo estaba en la segunda planta, no era realmente un problema.
So mess up
Very central to all points of downtown. Clean and modern with a friendly staff.
I liked the location most, very convenient to everything. Room was nice, love water in lobby too The cost of parking, no free wifi, bathroom was incredibly tiny.
Classy. Clean. Kind helpful staff. Great location.
I liked the quality of the bedding but we the bed didnt have a top sheet just the duvet and a sheet on the mattress. Pillows were nice and fluffy. No free wifi. You have to pay extra for almost everything even over night parking in the garage. There was construction going on which we didnt hear but they put temorary lables on the elevator buttons that were not very clear. We were not the only ones that had issues.
Excellent, friendly service, I would definitely return to this hotel. First given a "17" room, went to the front desk and Lin very kindly moved us to a different room, which was larger and brighter.
Gym was awesome , BEST hotel gym I have ever been to. Super clean and great equipment and organization. I thought it was ridiculous that we had to pay extra for internet in the room, I can't remember the last time I was at a hotel and the internet was covered.
The room was clean and had a great location to downtown.
Great location for convention center.
PROS: - The staff were helpful for providing directions to getting to parking and room. - Location was convenient for our activities (near Westlake Center). - Bar was good and convenient with good happy hour. - Inviting lobby to hang out in with couches, chairs, tables, and fire place. - Modern finishes in the hotel. - Did not visit pool/exercise room so no comment. - Impressed overall with hotel. - Bottom Line: We would stay here again CONS: - The room we had looked right out to another building (not a huge deal though). - No other cons that I can think of.
Very clean, very new, breakfast was nice, held my bags for me. Service was very pleasant Not in their control at the moment; a club nearby was pumping bass until 3am. Nearby construction makes it slightly harder to navigate.
Great staff, big room, fantastic location, new everything, slept like a baby. Treated extremely well. Highly recommended!