I stayed here only because of the location. I needed to be in Shadyside. The hotel itself is okay, clean and safe. The rooms are large and well-appointed. The valet parking is not ideal: not just the cost, but having to wait for someone to bring the car and tip all the time. The food in the restaurant was not good at all; luckily, there is a Starbucks attached to the hotel and a Panera across the street.
Every single person on the staff was so nice, so courteous, and so professional. It really makes a difference. Our special thanks to John at the front desk and Matika, who drove us in the shuttle. The bed pillows. Too fat/full!!!
I was expecting the hotel to be very fancy, and, in fact, the lobby is pretty nice, with a beautiful stained glass window on the stairway. The room was not particularly nice. It was not terrible either. For a hotel with such a beautiful exterior, the room, which was in the main mansion, was rather plain and utilitarian. I would suggest adding some drinking glasses to the bathroom.
Hay un montón de habitaciones, muchas camas, sala de estar, cocina, comedor entretenimiento divertido, jóvenes simpáticos y felices, acogedores, elegantes personal en la recepción El aparcamiento parecía limitado, aunque nunca tuvimos un problema y se supone que es un montón de excesos en la manzana. Hay muchas deliciosas galletas gratuitas. :)
It is a new hotel and was spotless. The Staff was experienced and most helpful. The TV channels were listed, but there was no information about what was showing.
Our room was the perfect size and has a very nice kitchen area. The man at the front desk drove us in the shuttle to dinner because it was raining. The front desk staff were very helpful! Paying to park
Extremely clean, spacious rooms (and a giant shower), and amenities that kept us comfortable and well-accommodated
Huge rooms, very clean, fantastic beds. Hair dryer was horrible. Using the room's central heating vent would probably have been faster. Parking is expensive ($20) but very easy to park with tons of spaces.