no facilitys what soever in room ie tea coffee etc no wash basin
The man who looked like rio ferdinand. Rio! Rio! The whole hotel, it was ugly, cold, damp and if it wasnt for rio rio! We should be sleeping rough...poor staff, toilets were dirty. The worse of all was your own booking company who left us stranded dirty bastards!
The room we booked was adeluxe room, and it certainly was. massive bed, excellent decor. the staff are incredibly courteous and friendly. Not one bad thing to say
I cannot think of one thing, apart from leaving. The staff have no idea about customer service, and to be honest were quite intimidating. They knew nothing of the deposit that I had already paid and we therefore had to pay again. The room was dirty, with left over tabacco in the top drawer. There were no drink making facilities and the TV did not work.
we should have stayed at this hotel but were told it was full and we had to stay in their sister hotel.the owner told us it was 800 metres away but in reality it was a £4 taxi ride which we had to pay. the sign outside their so called sister hotel stated it was luxury ensuite, not so.
good for the price
Inside has a very modern look, good sized room, staff were friendly, continental breakfast included in price. Location is poor, not en-suite.
Staff were polite and courteous. No restaurant available for evening meal although website stated restaurant. No en-suite and no bathplug. TV had portable aerial only with bad reception. DVD in room but no scart lead to connect. Overall tatty and tired surroundings and would definitely not recommend to anyone who wants more than a B&B.
Availability - Price - Proximity to requirements Cleanliness - tv was broken - No ensuite