Hoteles en Macao

Ventajas: Tamaño y equipamiento de una habitación. El servicio es fantástico. El hotel tiene una buena ubicación para explorar el legado portugués en la Península.

Ventajas: Amazing tower view. Excellent facility and service as always. Would be perfect if bluetooth speaker is available.

Ventajas: Location, staff were very friendly and helpful, and facilities were amazing

Ventajas: Mandarin Oriental Macau was simply awesome...

Desventajas: Not a compliant or concern to mention..

Ventajas: The service was great!

Desventajas: The restaurant on the second floor served very mediocre dishes for a premium price. The service was great, but the food itself was quite disappointing.

Ventajas: Excellent location with spectacular sea view, and shout out to the staff at the gym for giving me a detailed tour (and all other staff are friendly and welcoming), highly recommended if you want to look for a high-end accommodation in Macau.

Ventajas: Great room, great service and the staff are all friendly.

Ventajas: View and specious

Desventajas: Not including the breakfast; staff came in to set up for sleeping while we were not in the room, one of my friends got scared thinking went to the wrong room!

Ventajas: All the staff i met were friendly, attentive and professional, whether its the front desk, concierge, the pool, restaurant and the house keeping staff. food is excellent. Service very good. Very comfortable stay, spacious room.

Ventajas: Una de las mejores experiencias vividas en hoteleria de toda mi vida.

Desventajas: No hubo ninguna experiencia negativa en mi estancia.

Ventajas: The staff The view The location

Desventajas: The hotel was helpful in all ways I got stuck there during a typhoon where no boats, cars, or planes could leave the island. So i just had book something and this is what was available. The staff was helpful and full lf good smiles. They were good in giving information and checking things up regarding the typhoon. The suites were great with an exellent view . Didt really get enjoy it and check the rest of the property out since we checked in late and left early morning

Ventajas: The cocktails are to die for and the staff made the visit to bar very special indeed. The dinner was a 5 course sampling menu which was excellent and interestingly the staff canvassed our opinions on the different dishes chosen. Delicious and fun.

Desventajas: The pool was closed, but that was due to the inclement weather, so not much to complain about really.

Ventajas: The room is really comfortable and the staff always willing to help

Ventajas: Hardware is exceptional, as expected from Ritz Carlton

Desventajas: Check in waiting time was slow as there was only one staff working on that whole level.

Ventajas: Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow

Desventajas: Nothing

Ventajas: Brilliant stay. Very personalised.

Ventajas: Poor training in customer orientation

Desventajas: Very rigid

Ventajas: Well designed properly, cozy and comfortable. Very exclusive feels!

Desventajas: The outdoor swimming pool . Can’t use it during cold season! Can’t enjoy it.

Ventajas: Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.

Desventajas: While guests may pay to choose the hotel brand, but never be able to choose the accompanying neighbouring guests. Surprising the chunky door of the suite did not soundproof much and other guests do come and go during 12am to 4am after having fun in the casino or with alcohols. I was working overnight so kind of worried my family got bothered in their dreams.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Very outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg offer to take pics for my family when the staff see us holding the phone, prepare the high hair for baby when saw that a baby with us! Very considerate staff!

Desventajas: No

Ventajas: Very few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the lobby, the moment Ritz Carlton's signature fragrance hits my nostril, to seeing the smiles of the staffs and all the familiar faces that call you by name... it just feels like coming HOME. It's like returning home after a long journey. That sense of "belonging" is so overwhelming that you can't help but feel happy and put a big smile on your face. Sure, it cost more than most hotels in Macau, but believe me, there is just no place like it~

Ventajas: The location is great and shares access with the other nearby hotels and casinos, including the themed Venetian and Parisian. The staff were absolutely faultless and the hotel was spotlessly clean.

Desventajas: We stayed at the St Regis Macau two weeks after experiencing the St Regis Zhuhai and although both are 5 star hotels there is an enormous difference between the two. The St Regis Macau is obviously an acquisition of an existing hotel, whereas the Zhuhai property is a brand new building that is absolutely stunning in its design and decor. Our stay at the St Regis Macau was certainly very lovely but it was missing a number of small touches and prestige that made the stay in Zhuhai absolutely exquisite.

Ventajas: Lo que más me gustó y a la vez sorprendió fue el trato y la amabilidad/profesionalidad del personal. No es algo por lo que Macau brille precisamente y muestra a las claras la atención y cuidado por el detalle del St. Regis.

Desventajas: Me gustó todo.

Ventajas: Everything and every staff works in the Hotel

Desventajas: Nothing , everything was perfect

Desventajas: The maintenance of the swimming pool could be better.

Ventajas: Fantastic butler service along with honeymoon amenities were impeccable!

Desventajas: nothing I could think of.

Ventajas: The room

Desventajas: Limited english speaking hotel team members

Desventajas: Lack of choices for restaurants and lobby too small with little features.

Ventajas: We ate dinner in the hotel only restaurant, the food were generous, the staffs were nice and pleasant.

Ventajas: Butler service and especially Raymond from the concierge made our stay very comfortable. Attentive to our needs to a T. I hope they can keep up the quality and service.

Desventajas: Not much

Ventajas: Very comfortable bed. Very friendly and helpful staff

Desventajas: Building site beside the hotel so noisy at the pool

Ventajas: Habitacion

Ventajas: El lujo se respira en cada rincon de este hotel. El servicio es excepcional y las instalaciones acorde a lo descrito

Desventajas: Todo fantastico

Ventajas: From the service, the food, the staff all was excellent.

Ventajas: Service

Ventajas: Super clean room. Kind services and care for children was great!

Desventajas: Nothing

Ventajas: A team of staff with great hospitality & service (Manager, front desk, ... porter) ! Beautiful hotel with good facilities (lobby, pool, gym, spa, restaurants ...) and generous breakfast.

Desventajas: Mattress is too soft for me.

Ventajas: I really love the breakfast here!! Everything else was great too.

Ventajas: The best service I’ve ever received in a hotel. The staff went above and beyond in every scenario consistently across all team members over my entire trip. I was overwhelmed with their exceptional support.

Ventajas: very good

Desventajas: no

Ventajas: Pool

Desventajas: Nothing

Ventajas: The staff at the front desk and concierge were very friendly and attentive. We had some problems but they dealt with them extremely well. This included driving and escorting us to check in at the airport when there was a strong typhoon such that no taxis were available.

Ventajas: Good location,helpful staff

Ventajas: Detalle muy dentro. Pasillo más grande y más próspero.

Desventajas: Necesita una piscina más grande

Ventajas: Staff are professional and warm.

Desventajas: It is unbelievable that the check-in line at this 5-star hotel is so long with so few check-in counters. It took me about one hour to check in. Standard check-in time is already as late as 3:00 pm. And then it takes about 1 hour to check in?! By the time a customer checks in, it is almost 5:00 pm. And then you would need to check out at 11:00 am the next day. The hotel really “steals” away 6 hours of time out of a 24-hour day from a customer paying for a full-day stay.

Ventajas: The room is amazing

Ventajas: Todo increíble

Ventajas: Wynn Palace is officially the best hotel in Macau

Ventajas: The gym is small and not very well equipped compared to the size of hotel !

Desventajas: The water show and cable card are amazing

Ventajas: The rooms were amazing

Desventajas: long walk to the room

Ventajas: Staff were very friendly and attentive. The staff at the pool were excellent.

Desventajas: For the size of the hotel an additional cocktail bar would be good.

Ventajas: so nice

Desventajas: nothing

Ventajas: It’s really awesome experience in Macau

Ventajas: The view on dancing fountain , wire cable and room style.

Desventajas: It was too expensive and there was no entertainments except wire cable.

Ventajas: I liked everything about this hotel. It is just like a palace as its name. The staffs are amazing. They were very kind and professional. The room had the most beautiful view of cotai hotels, and we got to check out late thanks to the receptionist. I was sick unfortunately, but the guest services brought me 4 bottles of water and informed me where the closest pharmacy and hospital is. The room was very clean and has everything one needs to have a pleasant stay. We could really see how much thoughts and effort they put into this. The lobby, skycab, breakfast buffet, fountain show, everything was perfect. We booked here as my dad’s birthday present, and he said it is the best hotel he has ever stayed at. Will definitely come back next time! Highly recommend it.

Desventajas: Nothing

Ventajas: Me encanto la habitacion desde la cama hasta todos los detalles de la habitación , el baño...

Desventajas: Que la piscina estaba en mantención y no pudimos usarla

Ventajas: I just loved everything about the hotel

Desventajas: Absence of vegetarian options at breakfast

Ventajas: The staff are exceptionally friendly especially our housekeeping person, Andree Marturillas. He was very prompt and courteous.

Ventajas: Service

Desventajas: I could see in certain areas that construction and design detailing was not up to a 5 star level.

Ventajas: Deputy manager, concierge staff service upon request on we chat before and during the stay.

Ventajas: The room were very neat and clean. The hotel staff were very courteous and helpful. I would definitely recommend to stay here when visiting Macau city of dreams.

Desventajas: There was no lock system in bathroom.

Ventajas: This hotel and its staff are exceptional. We booked a premier room with our two young children. We had a late check in and when we entered our room, there were fresh fruits and donuts waiting for us. With toddler slippers, towels, toothbrushes and a baby bath robe! What surprised us even more was the staff had installed bumper corners on sharp edges to prevent my children from getting hurt. This itself showed how attentive its staff are to their individual clients needs. Service has been amazing throughout, and their breakfast buffet is delicious! Lastly- we left our watch in the rooms safe and we didn’t realise until we were back in Hong Kong. I contacted staff immediately thinking it’s probably the end of it. But no, staff got back to me that they had found my watch! Not only are they prompt, their staff were very honest. They arranged for the watch to be sent back to my address in hk and I’ve received it back within 5 days in original condition! Great job Nuwa! We are so pleased with our stay at your hotel we cannot wait to be back for another staycation! Thank you thank you to all the staff there

Desventajas: Nothing

Ventajas: Excellent hotel with ultra friendly and helpful staff. Big room n bathroom that we just didn’t have enough time to enjoy as much. Nespresso available in the room so it gives u a good start of day. It’s rebranded fr crown but it’s kept just as new. Smaller n less busy hotel as compare to Venetian n Galaxy, but this is indeed something we treasure.

Desventajas: One day is too short and the shortfall is that it doesn’t have the galaxy type of water park.

Ventajas: The property is modern, comfortable and quiet. The room was spacious and clean. The staff (reception, concierge and room staff included) was all friendly and eager to help. We were very happy to stay at this hotel.

Desventajas: None.

Ventajas: 1. Staffs are very helpful and truly taking guests as the first consideration. 2. Night turn down service that can be matched to the luxury hotel standard is extremely good considering the hotel’s very competitive price. When you are back you would find before bed deserts, water, lights etc ready. 3. In room breakfast can offer a rich choice s. 4. Hotel has done a magnificent work in terms of communications on main social chat tools. You can get very quick reply in such apps by consulting their online staff. 5. Location is good. Very close to the Venetians, the parisian and the Sands by less than ten minutes walk. You can stay here enjoying the peace yet keeping easy reach to other famous casinos. The hotel itself owns a casino inside the building too. 6. I will definitely choose this hotel as the only option in Macau in the future.

Ventajas: Spacious

Desventajas: Location

Ventajas: Service and room

Desventajas: none. over my expectation.

Ventajas: El Grand Hyatt tiene un servicio excelente y una habitación preciosa. ¡definitivamente mejor para Fountain View! Hay tantos restaurantes que probar - me encanta Jin Ying y el Dragón de jade es irreal. Volveré a la Ciudad de los Sueños.

Desventajas: No me di cuenta de que el hotel tenía dos torres, así que fui al lugar equivocado, pero ahora lo sé. Es un hotel estupendo.

Ventajas: Excelente desayuno en el business center. Al igual que la ubicación es perfecta.

Ventajas: Roomy place with fantastic view of the fountain at Wynn Palace.

Desventajas: El olor a tabaco en la habitación

Ventajas: Helpful staff and great access to the House of Dancing Water

Ventajas: Beautiful, Spacious Room with Amazing Bath

Ventajas: honeymoon amenities were very nice. On our departure date, Mr.Sight helped us to carry our lugguage to the shuttle bus stop. Our gratitude!

Desventajas: ventilation could improve.

Ventajas: Spacious room

Desventajas: A bit aged

Ventajas: Room was big and well maintained.

Desventajas: Not much complaint. Only wish the breakfast would be a bit cheaper.

Ventajas: te´y salmon

Desventajas: las fotos de los cuartos engañan muestran los cuartos sin alfombra y al llegar los cuartos era con alfombra y el olor a humedad era insoportable, ademas para cambiarnos tuvimos que pagar una suite porque era la única alternativa.

Ventajas: From the moment we arrived to the moment we left the service, experience and atmosphere was just all perfect!!

Desventajas: The non smoking rooms do still smell like smoke since the very strong smell travels but it did not ruin our stay

Ventajas: Wonderful stay . Especially front desk manager Echo was very helpful and very friendly. One of the best hotel I have been to.

Desventajas: The receptionist Tong is lovely and helpful. Will definitely come again next time

Ventajas: First of all, the check in, we saw check ins at the other mainstream hotels like venetian, the queue for the check in was just ridiculous...but here at conrad, you are attended immediately with very lovely staff! We loved the personal touch here and there within the rooms, such as the bears, ducks, candies, notes, odd little thing to mention too but we esepcially loved the comfy robes!! (Really sad that we didnt have time at the end to buy and take home) Also one mega plus point is that they have their own concierge like device which gives us really helpful tips and most of all, the free wifi access, which you can take out of the hotel and use all over macau! In general we really enjoyed our stay and would love to stay for longer or come back again very soon’

Desventajas: The access of the lifts bothered me, as Conrad had a casino below and it is also within the same complex as other hotels as well as a shopping mall.... so we would have expected there to be extra security measures within the lifts, ie hotel room floors should not be accessible unless you scan your room key ( which is common in many hotels across the globe). Theres also no extractor fan within the bathroom (or at least not one that we managed to find), so it gets super steamy after one person has shower/bath. If anything else, just the breakfast place was a tad far away for early mornings:)

Ventajas: every good

Desventajas: nil

Ventajas: The hotel room is very big.

Desventajas: There's smoking smell in the room. Hotel reception tried to change the room for me two times. However, the two new rooms have a very strong ozone smell.

Ventajas: Everything was perfect. Location is great if your main purpose of the trip is to relax and hang out in the shopping centers/casinos/hotels, as the hotel is located inside the Cotai Central, which houses three other hotels as well as a good variety of shops and restaurants. It is also connected to the Parisian and the Venetian via skywalk, so you never have to step outside if you want to go check out other shops and food places. The hotel staff were very friendly and accommodating; they let us check in early, even though it was a few hours prior to the check-in time, and whenever we asked them questions, they tried their best to get us the right answers as soon as possible. Breakfast was amazing with a lot of options. We would love to return to Conrad Macao for our next visit to Macao.

Desventajas: Nothing really. The hotel lobby was a little hard to find, especially from the other side of the building (East Lobby).

Ventajas: La habitación espectacular nos pusieron en el piso 33 y teníamos unas vistas fantásticas.

Ventajas: The staff Renée from the reception desk was very nice and helpful with us.

Desventajas: Nothing

Ventajas: Very helpful staff very good facilities and amenities at the hotel one of them is the handy phone with WiFi which we used on days out exploring macau

Desventajas: lack of service, nothing special about the hotel, oldish.

Ventajas: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything

Desventajas: Suite : Air conditioning was not work inside the room Only in the living room No taxi stand

Ventajas: The staff Kelly who can speak Korean very very well, she helped me a lot! I strongly recommend this hotel to Korean.

Ventajas: Convenient

Desventajas: No promotion or discount with 天浪淘园

Ventajas: The room is very spacious and also the view is also nice

Desventajas: Got to improve the toiletries, eg. comb, hairdryer , toothbrush not up to expectation.

Ventajas: Staffs are very nice and helpful. Well trained. Location is good

Desventajas: There is an indoor pool to fulfill spa concept, but it makes the room quite smelly. The facilities in the room are quite old too

Ventajas: The indoor pool, sparkling wine in breakfast buffet, in room pool was fun

Desventajas: Glass door for toilet, but not a big deal

Ventajas: Breakfast is deliciious

Desventajas: Indication is not clear which floor serves the breakfast.

Ventajas: breakfast food selection not good! location is fine!

Ventajas: facilities and environment are very nice. The housekeeping services also are great, and those room attendant are very polite.

Desventajas: everything is good.

Ventajas: Piscina en habitación y lo grande que es la cama

Desventajas: Olor de humedad en la habitación y de orina en la ducha

Ventajas: OK

Desventajas: No

Ventajas: The design and setting of the room

Desventajas: The room temperature, sometimes too cold sometimes too hot, despite we adjust the setting

Ventajas: It was better than I had hoped for. The staff were incredibly helpful and polite. The spa was sumptuous and friendly.

Desventajas: The pool area was too open.

Ventajas: Everything - bed pool room facilities

Desventajas: Nothing

Ventajas: Amazing experience from start to finish. We got upgraded to a suite and it was so spacious and beautiful, and the decor is just so grand and fitting for Macau. The staff treat you like royalty and go out of their way to make sure you have everything that you need. Two lovely gentlemen from the concierge even walked us all the way to the ferry terminal and carried our heavy bags for us and stayed with us until we had tickets. Everything was perfect and we had the full 5* experience! And unlike the popular named hotels in Macau, it’s not crowded and full of tourists.

Desventajas: The only reason I haven’t given it a full 10 is because of the lack of shuttle buses that are on offer, especially considering it’s located a bit out of the centre. So it’s a bit hard to get around!

Ventajas: Free upgrade without any hesitation, the front desk is top services. Super satisfied!!

Ventajas: The hotel is next to the pier which makes it very easy to go (around 5 mins walking distance through the bridge). You got swimming pool and gym, also a casino inside the hotel which you could enjoy without paying extra. The front desk was very nice to upgrade my room since it was nearly my birthday. Room is clean and big, and bright. The hotel is linked to the Fishermen's Wharf, which is a very nice spot to look around and relax. We enjoyed staying very much.

Desventajas: a little bit far away from the city town, you will need to get on a shuttle bus of other hotels' or local bus to get there.

Ventajas: The staff are excellent and clean

Desventajas: Not enough shops

Desventajas: The stuff was not helpful. The gust service manager *Adam* was Uncooperative and impolite in the work. I don’t recommend this hotel to any one because of the stuff behavior and attitude

Ventajas: We received upgrade to a suite. Very friendly helpful staff and a great location handy to everything.

Desventajas: No dislikes for this stay.

Ventajas: The view from my sea-view room was fantastic especially at night. Legend Palace Hotel is truly palatial. The reception staff was very helpful and friendly. One bell service staff who helped us with our luggage when we arrived and so happen also helped us with luggage to Turbojet terminal was indeed very helpful and informative. Sorry i cannot remember his name for certainty but I think it was Dickson.

Desventajas: What I did not like was a shocking incident in Legend Palace cafe INFINITE. I was asked to pay my bill even before the food arrive. I must have a " lost all " expression that morning even I never gamble as a rule.

Ventajas: Really helpful staff Perfect location Great views

Desventajas: The casino was quite disappointing

Ventajas: Location benefit is that is was near the ferry port - but not the best location overall.# However for the price - I would doubt you could find better in Macau

Desventajas: Location a little better, only staff on front desk have good english. Hard to communicate with room keeping or other hotel staff - but manageable with patience

Ventajas: Superb service and attention to detail, room was fantastic and beautiful pool

Desventajas: No genuine criticism, perhaps restaurants could have been a bit larger but the food was excellent. Location different to the rest of the hotels and a little less convenient but views make up for that!

Ventajas: From entering the hotel staff were very friendly and helpful. once into the room it was a great size. The view of Macau from my room was spectacular, particularly st night. There was no place to go for breakfast but they breakfast package is delivered to your room. This was great.

Desventajas: The only thing was the reception was in top floor. then you had the get another lift to go down to the room. but it also helped with undesirables.

Ventajas: the view is fantastic

Desventajas: nothing

Ventajas: Perfect view and room condition

Desventajas: nothing

Ventajas: All facilities and customer service was excellent!

Desventajas: The elevators was confusing

Ventajas: The friendly and very helpful staff together with the luxurious rooms.

Desventajas: Over the 2 days we stayed at the Altira we could not fault anything.

Ventajas: The staff were very courteous; view from room; pool.

Desventajas: Breakfast could have been tastier.

Ventajas: The service was excellent and the staff were courteous and professional.

Desventajas: Nothing, everything was great. Thank you.

Ventajas: La habitación muy amplia.

Ventajas: Excellent. Will like to come back.

Ventajas: Exceptional staff and Service, stunning views over to Macau, great in room dining and seamless check in / out process.

Ventajas: La habitación es muy amplia y muy bien equipada y amueblada y las vistas al mar son excelentes. Bebidas gratis en el minibar, vestier, baño amplísimo, pueden reservar tranquilos. El trato del personal muy profesional y amable y el Spa, con jacuzzi, turco, sauna y la piscina cubierta espectacular. Es un hotel tranquilo y elegante, no como los hoteles de la zona de casinos, sino un hotel para disfrutar la habitación y el Spa. El desayuno es barato y te lo sirven en la habitación y si me parece un acierto porque desayunas en unos cómodos sillones con la vista al mar. El Check in se hace en la última planta, lo han hecho así porque se ve mucho más elegante que la entrada del hotel que es pequeña.

Desventajas: El precio entre semana es correcto, pero el fin de semana se duplica el precio. Tenganlo en cuenta cuando decidan que días ir porque hay mucha variación en el precio. Por otro lado está mal comunicado. Para llegar al hotel desde el aeropuerto de Hong Kong tuvimos que tomar 5 autobuses: del aeropuerto a la terminal, de la terminal a la terminal de autobuses de Macao, de esa terminal a la terminal de Ferries, de la terminal de Ferries a Studio City y de Studio City a Altira. Hay continuos shuttle entre Altira y Studio City hasta creo las 22hrs aprox, luego ya toca taxi o 30min andando. Todos los hoteles casino están juntos pero Altira está alejado, entonces si el objetivo del viaje es estar todo el tiempo en los casinos y no ir al Spa ni disfrutar de la habitación y las vistas, en ese caso deben considerar otro hotel. Para ir al centro de la ciudad hay un Shuttle de Altira al hotel Emperor y para devolverse hay que coger un shuttle del hotel Emperor a Studio City y luego de allí a Altira. Otra opción pagar y coger autobuses locales directos o taxis.

Ventajas: The staff made us feel like royalty

Desventajas: Nothing

Ventajas: Very nice hotel room. Good facilities. Great pool area.

Ventajas: Treated like a queen

Ventajas: Gran Hotel con precio asequible para lo que ofrece

Ventajas: The staff were very welcoming especially Helen and Ryan in Festiva, and Ian and Chris at Gosto. The resort pools were lovely.

Desventajas: We had a great experience- nothing we didn’t like.

Ventajas: The hotel is close to Taipa village. There are good Portuguese restaurants there.

Desventajas: The hotel is just too busy, crowded, and noisy ... even in the corridor right outside our room. Not a restful place. May be good for families with noisy children. Water in the swimming pool and wave pool is turbid, with rubbish like plastic wrapping on the bottom of the pools. Really disgusting.

Ventajas: The pool is awesome for a family activity. The hotel is really luxurious and the facilities are great! Room service was good and on time :) would recommend

Ventajas: I like the location

Desventajas: I got food poisoning from their restaurant

Ventajas: Absolutely everything was just perfect. The location, the super friendly staff, the design of the hotel and the incredibly comfortable rooms. It definitely lived up to the luxurious destination during our honeymoon.

Desventajas: Nothing at all. Everything was perfect.

Ventajas: Great shopping areas and various dining places, but most importantly, all staff are friendly and helpful, especially Meian, a counter staff who is so nice and sweet.

Desventajas: Nothing

Ventajas: Clean room m huge

Desventajas: The food

Ventajas: Era excelente!!!!!

Desventajas: Un poco lejos de otros lugares

Ventajas: Very clean and I loved the room

Desventajas: None

Ventajas: Wonderful for kids thanks to wave pool and nearby water facilities

Ventajas: Elxelente hotel muy buen servicio del personal ..la habitación muy limpia ..

Desventajas: El desayuno muy oriental no había tantas opciones

Ventajas: We had a lovely stay at the Okura, the staff were faultlessly helpful and friendly and the room was very comfortable.

Desventajas: The biggest problem we had was our non-smoking room absolutely reeked of smoke. We had it sprayed but that was only a temporary fix. I have since read online that the air conditioning is shared between all floors so it circulates between the smoking and non-smoking rooms. Unfortunately it would deter me from staying there again.

Ventajas: It was for our family holiday with kids. Simply saying, just awesome. Sharing waterpark with galaxy just 2 steps, lots of amenities at ground floor, etc. Hotel itself, very clean and well keeping. Hotel room is totally clean and beautiful. Recommend 100%!

Desventajas: High price maybe. But lots of merits also!

Ventajas: my room was very spacious and the service was impeccable

Desventajas: the beds were very comfortable, but the extra rollaway bed was not

Ventajas: its location is excellent and free access to water park

Desventajas: executive lounge was under renovation and thus not convenient.

Ventajas: Every thing is nice

Ventajas: El trato del personal y sus facilidades y el hotel en si mismo está fenomenal

Ventajas: The taste is fair, and the location is convenient. But the choice of food can be improved.

Desventajas: No free movie offered.

Ventajas: Todo estuvo excelente

Desventajas: El piso del baño

Desventajas: issue on breakfast charges. it was a cheeky email saying there was an error and I need to pay additional charges. the check in took long. i had to haggle a bit and maintain my ground that there was no error on my part. they agreed. barring this, it was super duper awesome.

Ventajas: La piscina es espectacular, también la decoración de la plaza y en general, la habitación comodísima.

Desventajas: No había mucha variedad de restaurantes. Tardaron muchísimo en el check in y no había bancos en la recepción para los acompañantes.

Ventajas: Location was good for sight seeing

Ventajas: La habitación en sí es lo que más nos gustó. Tener una cristalera en el baño que te permite ver la habitación desde la bañera es una pasada. El trato del personal es excelente y tienen un servicio gratuito de autobús desde la estación de ferry, la pena es que no nos enteramos en la ida.

Desventajas: Está un pelín alejado de la zona portuguesa antigua, todo se puede hacer caminando (15 minutos) pero quizás es de los hoteles que más lejos está. Tenia muchas zonas en obras: la piscina, diferentes zonas de los casinos... Deberíann avisar ya que en nuestro caso (06/12/2017) lo elegimos expresamente por la piscina...

Ventajas: I’m grateful to their friendly staff who helped us with directions, food recommendations and reservations. The room is very clean and tidy.

Ventajas: Amazing really friendly and helpful

Ventajas: Fabulous breakfast buffet, lovely rooms and amenities (huge bathroom!), very friendly staff! Amazing lobby / atrium area with aquarium and fabulous pool too.

Ventajas: Good service, helpful staff, good facilities, clean and new

Ventajas: Staff couldn’t be more attentive - every last detail was considered. The hotel is the best that we saw in Macau - more finessed and relaxed than the Venetian and other big properties

Ventajas: The king room upgrade was totally amazing! It was more like a penthouse. By far the best hotel I've stayed in so far !!!

Desventajas: No movies on the TV No PowerPoint in the bathroom and therefore drying and straightening my hair was pure guess work from the kitchen

Ventajas: Everything is great. Location is great too.

Ventajas: sleepers are greatly designed front desk staffs are patient, smart and helpful we got upgraded to one bedroom suite which made us feel surprised beds re comfortable clean and luxury designs everywhere

Desventajas: the air conditioner was really noisy

Ventajas: The service was fantastic! Kevin who served our room service was excellent. All the staff were amazing.

Ventajas: ¡Tienen Unas Duchas De Vapor Fantásticas! Una decoración histórica maravillosa y un personal Amable. Me sorprendió gratamente lo agradable que es esta propiedad debido al exterior menos impresionante ;)

Ventajas: Todo

Desventajas: Sistema ducha. humeante Todavía no cómo usarla.

Ventajas: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.

Desventajas: I had to rate less than 10 on some of the markers so I could still have a valid 10. I would place this hotel as best life could offer, and more than what I could afford.

Ventajas: location

Desventajas: noise

Ventajas: Excellent customer service, upgrade, location, amenities, luxury rooms

Ventajas: Everything is walking distance.

Desventajas: The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!

Ventajas: Location and price

Desventajas: No

Ventajas: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!

Desventajas: No compliants.

Ventajas: The shampoo is so good. Love it.

Desventajas: No FREE BUS TO THE AIRPORT. MAYBE THE MOST COMMON VISITORS ARE FROM HONKONG AND MAINLAND

Ventajas: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.

Desventajas: Nothing.

Ventajas: Excellent service, free upgrade!