La novedad de hospedarse en un crucero La relación calidad-precio, el personal, el tamaño de la habitación, el aparcamiento, la falta de servicios a bordo, el proceso de registro.
El Queen Mary es un hotel increíble: histórico, hermoso y una gran ubicación. Tenemos ganas de volver.
No había agua caliente en la ducha. Informé al personal de que estaba enfermo y que necesitaba la habitación inmediatamente; y no pareció importarles mucho.
El ambiente, su historia La pared del cuarto de baño se estaba cayendo. Parece que falta mantenimiento en las habitaciones.
Very comfortable. Nice stay. Staff were friendly. Iron didn't work. Vanity mirror didn't work. One request from staff wasn't filled. No microwave.
Modern feel, staff friendly Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.
J'aime boucoup le location. J'aime pas de petit roms et parking.
Super clean and nice. The bed was so comfortable I didn't want to leave it. Beautiful pool deck on the roof where you can eat and relax. The shower was amazing. Super large.
Everything was great No shuttle service
Clean. Upscale. Comfortable Cost per night
Comfortable room. Nice bathroom. Price was too much.
Good location. Near shopping and the beach. Construction made accessing/finding front of hotel difficult. Hotel had no signs indicating where entrance was located and no street level signage visible. Confirmation emails did not indicate hotel was under construction. Room service would not take our breakfast order, weird.
And prRoom was nice. But the staff was very helpful
The hotel itself was beautiful, and edgy. Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???
Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.
Elevator music vapid & hilariously loud Wi Fi not free @ these prices? Told suite would have welcome basket w champagne--got nothing No newspaper weekends @ these prices?
Breakfast was very expensive, but also very good. No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,
The staff was very helpful and nice. The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.
I had a roof over my head "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.
The on site restaurant was very good. The wooden floors were not desirable because we could hear footsteps above us. One sliding glass door really didn't let in enough daylight.
When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom. It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.
Rooms are generous measured, kitchen with some utensils available. Hotel is close to Queen Mary, free shuttle bus to the beach. The jacuzzi was in my opinion a liite bit to dirty, the furnishing partially battered. Breakfast was nothing extraordinary.
The staff were very friendly. The rooms were very nice including Kitchen. I liked that they had a free happy hour/buffet on some nights and a food truck on others. It was great.
Friendly cosy hotel in the center of Long Beach. Very friendly staff Had a room w/o own bathroom, sharing a bathroom was not really comfortable.
The staff were very friendly and helpful! The location was great also. My only complaint would be that the room had a strange, mildew-like smell, . It wasn't much of a bother overall, but was definitely noticeable upon walking in the room.
This guest did not leave comments about this hotel.
The staff was very helpful and kind. They have free bicycles to use. Long Beach has an excellent public transportation system. The city and the weather were fantastic...so much to enjoy.
The staff (and owners) were great, and there are bikes available for use by guests (for free!). We enjoyed the room, which had all the amenities we might need for a quick weekend (fridge, microwave, dishes, coffee, etc.). My only negative would be the continental breakfast. The coffee was pretty decent, and there was yogurt available, but the pastries were just not good. We only had breakfast there once, and decided it was worth it to go out on the other mornings.
It was boutique-ish but, across between a bed&breakfast and a singles apartment. While the rooms are small it was just enough room for 1-2people; they offered breakfast snacks and best part was the offer bikes to guest to ride for no fee. Yes, but not major but the tile of tub was clean but, is pink and could be updated.
Very cool people running the thing - accommodating and friendly. The place has a bit of a commune feel to it with a shared kitchen and orange juice in the fridge if your thirsty. Room was efficient, if very small - not even room for a desk, which I needed. And although there is a sink in every room, and a fridge and coffepot w/ prem. coffee, there is no toilet/bath in many (any?) rooms. The 2nd floor all share one (nice) bathroom.
hospitality, conform , staff i think is one of the best hotel i stay for long time ago. problaly i will come back again and i recommend you to my friends. no complaints
Friendliness and genuine help of staff. They have everything to help the stay. loved everything except the smell on stairs
location - 5 blocks from convention center. I booked a room with a shared bath. Nothing wrong with it, just not for me. Never had to wait. seemed clean, but it was a little dark and cramped, so who knows for sure. Price was right.
Location the staff and it was a great room Nope
It is very closed to downtown Long Beach, you can walk to anyway or take the passport free bus. Room was very clean, comfortable bed and the employees were great!!I really recommend you if you are looking for an European Hostel ;) The lemon muffins run out very fast!!! Delocious!!
Estaba en una zona tranquila y no tuvimos ningún problema a la hora de aparcar el coche en el hotel. No es algo de ese hótel sólo, es más bien una cuestión de los hoteles en U.S.A por lo que he podido comprobar: es el desañuno, eso de tener que coger las cosas para ir a desañunar a la habitación es una cuestión a la que los Españoles no estamos acostumbrados. Nosotras pensábamos que el desañuno se hacía tranquilamente sentada en una mesa de un comedor pero, como ya he dicho, creo que es más bien una diferencia de costumbres.
Situación y trato personal Durante mi estancia estaban remodelando las habitaciones
todo correcto es bastante justito pero esta bien para un par de dias
La cercania con el centro de convenciones Si me cobradon de mas un dia de alojamiento sin saber porque, me cobraron doble un dia yo cancele en efectivo y adicional mente me hicieron efectivo un holding que habian efectuado con mi targeta de credito al momento de registrarme, y solo me pude dar cuenta de esto al regresar a mi pais y ver estado de cuenta en la targeta, tengo soportes escritos sobre mi queja.
Proximidad a la playa, zona segura y bien comunicado. La moqueta deben cambiarla. Sucia.
Es un lugar muy tranquilo y agradable. El desayuno es muy, muy pobre y la falta de conexión a internet
Ubicación era genial, mi habitación era genial. El aparcamiento estaba abarrotado, pero pude aparcar en la estación de gasolina al lado.
la atención del personal de recepción, el estado de las habitaciones.
La habitación era limpia y los empleados eran amables y serviciales. Está cerca de muchos lugares agradables. El aparcamiento era un problema al principio, pero nos dejaron aparcar en la estación de gasolina, así que compensa.
Era una buena oferta, lo suficientemente cerca del centro de convenciones, la habitación era grande y bonita.
Es barato. Long beach no tiene mucho atractivo. La habitacion olia mal, estaba sucia, era antigua. El ascensor viejo y lento. El hotel feo e incomodo.
Solo elizabeth me atendio excelente, el otro personal te atiende muy a la fuerza El personal que atiende en el mostrador con excepcion de elizabeth
Great place to stay when you don't want to spend a lot of money for the hotel. The stuff is extremly friendly and helpful, the pool is clean and refreshing. The location is also good and close to the beach. We felt very comfortable there. The room smelled a little bit strange.
Nothing The room stank