Megan y Joyce son increíbles! Su servicio de atención al cliente es excelente.
La habitación parecía a primera vista buena y ordenada. El personal era cordial. Mi familia y yo llegamos tarde en el motel después de un largo día y nos recibieron ciclistas borrachos peleando en el aparcamiento. Nos fuimos a la mañana siguiente llenos de mordeduras de pulgas. No recomiendo este sitio.
Muy limpio y bien mantenido
Habitación limpia y agradable. Buen precio. No hay wifi. El servicio lento en recepción. No hay cunas disponibles. Había ruido debido a la autopista.
Un lugar limpio, bien cuidado, hotel con habitaciones espaciosas y cómodas. El personal era agradable y servicial. Hay una agradable piscina interior y jacuzzi. El desayuno debe incluir más fruta fresca. En la habitación una unidad de aire acondicionado era muy ruidosa.
El personal era muy amable, y las habitaciones muy bonitas. Nunca he estado en un hotel que no olía a prístina.
I didn't not like how noisy the room was. You can hear people walking in the hallways. You can hear the people next to you, above you, and below you. Very loud for the price
My "boyfriend" and I stayed here one night just so we could get away from everyone and have some privacy after a HORRENDOUSLY stressful week including the cancellation of our planned vacation to Washington D.C. This hotel was only about 45 minutes away from us. We personally know the Erie area well, but the hotel is super easy to get to if you're from out of town. The room was clean and smelled clean as soon as we walked in. It was nicely sized if you're looking to just relax for a night or two (room 329 is where we were; PERFECT view of a marina and State Street and honestly, the sun rise was really pretty too. It woke me up but the sun beaming on me made me smile). If I were staying more than a couple nights, I'd probably want a bigger room. The bathroom, again, nicely sized but the layout itself was weird with no room between the sink and shower. But whatever, not like you're going to be dancing all around the bathroom of a hotel, right? Had plenty of room to do whatever (straighten hair etc.) I'd ask for more towels, next time. Just a thought. The bed (mattress, linens, pillows) were clean and HEAVENLY. Neither of us wanted to get out of it in the morning (which wasn't really morning because check out isn't until noon! BONUS) Seriously, SUPER comfortable bed. I'll stay again just for the bed. Not even kidding. The bar downstairs was nice and convenient. Good selection of mixed drinks, wines, and beers plus the food from the restaurant looked delicious. A pretty large, top shelf martini was $10.... and they pour them STRONG. Hotel WAS under construction while we were there but did not affect our stay at all. Heard someone walk in the hallway once but they sounded like they'd had some fun at the bar lol. Didn't hear our neighbors, don't know if we even had any. This hotel is RIGHT on the water and it was windy as heck when we stayed BUT I can only imagine that when it's warm out (and not November) that it's BEAUTIFUL. OVERALL, I will ABSOLUTELY stay here again and without question, I recommend it to anyone and the "boyfriend" agrees. There have been a few times since where one or both of us has said "We need to go back to the Sheraton." It was just a nice little escape from the world. And it felt really great to exhale.
Everything was clean and the staff was amazing! We got a free upgrade, which was very nice. My husband and I will be returning.
Super friendly staff! Super clean! We will be back!
It was a perfect setting by the lake. People were kind. They charged me for incidentals which said that it would be on my credit card the same day and did not receive it. Also, a worker was interfering with an argument my girlfriend and i were having and basically not letting me speak to her.
The Hotel was very nice and clean ... you cam use the sky bridge to go to the convention center.. No early morning free continental breakfast...its a paid extra breakfast...and paid new parer too.....$12.00 extra for parking
View was awesome Windows could of been cleaned better
Great breakfast included.
Wonderful value. Wonder rooms and incredible breakfast buffet. ..... And my kids loved the room and pool too
Friendly staff Very comfortable bed Good breakfast Noisy guests in the room above but not while we slept.
Práctico y asequible. Mi cama estaba asquerosa. Había pelos en las sábanas y el edredón estaba manchado con quién sabe qué. Parecía que todo lo que hicieron fue hacer la cama después de las anteriores personas se marcharan y no se molestaron en limpiar las sábanas y edredón.
He estado varias veces en el Baymont. Siempre limpio. Personal amable. Las camas son cómodas. Buena relación calidad-precio. Aparcamiento. Debería haber sido más grande.
Un hotel agradable, limpio, cómodo, personal amable, tranquilo, cómodo.
Estaba limpio y era práctico. Había reservado en línea y por cuestiones de salud vinieron y tuvimos que volver a casa con un día de antelación, el personal de recepción dijo que no había manera de conseguir el dinero por la última noche o un cupón para otra noche.
Demasiado dinero por noche.
El personal fue amable y el desayuno estaba bueno. El hotel está en el medio de la ciudad y tiene aparcamiento. La habitación estaba sucia, polvorienta, había telarañas detrás de la cama y la almohada estaba asquerosa.
Personal Muy sucio y con necesidad de reformas. Lámparas que tenían manchas. Un televisor viejo, sucio detrás de los muebles. Aparcamiento con necesidad de cámaras de seguridad.
Los huéspedes muy ruidosos! No había agua caliente y ni nos compensaron de ninguna manera. Prácticamente el personal de recepción dijo ah, bueno
Ubicación Todo necesidades actualizado!
Habitación fría apenas dormimos
So clean and fresh. The waterfront view is exceptional. The amentities were very nice. Restaurant food was good, service was kinda slow. The buffet was expensive for what was on offer. In other similar hotels, that kinda of breakfast was included in your stay. Also, the Bistro in the lobby only opened at 7am....too late for some folks who start their day much earlier than 7am.
New hotel, roomy & bed was very comfy. Will book again.
Everything! This hotel is new and fabulous! It is incredibly clean and trendy, the staff has been wonderful. My husband and I didn't know the breakfast time and slept through. The girl at the desk Alexis did not hesitate to get us breakfast anyway, and she did it without us asking. We extended our stay by two days because we could not leave yet!! The beds are beyond comfy with the best sheets and pillows ever. We booked two queen beds and our sleep has been amazing. The suite kitchen is beautiful and the room is large. The tv is hd and big as well. The bathroom is so clean and the shower fits two. The hotel is green and lovely. And all appliances are stainless steel and great brands. This place is wonderful and we will DEF be back. Everything was wonderful.
Clean, spacious, and modern room. Loved the full side refrigerator. We were iin a room right above the pool. Definitely avoid those rooms. It's loud in general. But, the person at the front desk allowed a group of kids in the pool @ 3:30 in the morning and they woke us up. The breakfast setup was weird. It was a crowded setup and made it difficult to get my breakfast ready.
Convenient to the highway. Staff very pleasant and easy check in and check out. The floors felt tacky and the bathroom was not as expected. You would figure that they would have toilets that would accommodate people that have had hip replacements. The shower, shower curtain and walls had mold . Plus shower had hair in the tub..
We've used this hotel the last few years to break up an 11 hour drive to Kentucky. It's inexpensive, convenient, and the staff have always been cordial. It could certainly use a facelift ...but you're not going to get that at these rates.
The shower had no hot water never going there again
Was easy to find right off interstate There was only cold water in the shower in the morning. Lobby staff gave no remedy or applology. Only offered to take $10 off my bill after I specifically asked. Could hear interstate traffic all night long. Breakfast was exclusively carbs. No protein, no dairy, no fruit.
Location Room smelled funky water pressure was bad as was the water temperature beds were hard
The price was good. Rooms were clean and neat. Pool available for folks who wished to use it(in season only. They drained it part way through our stay). The only item I didn't like was the breakfast. Not at all balanced. danish and fruit are not a breakfast for me. Its all sugar and carbs with no other nutrients. So we ate breakfast out. But that was the only negative.
clean room with great shower facilities. pool was clean and not too much chlorine to burn eyes. hot breakfast was good with eggs, both scrambled and boiled, along with bacon and other standard continental fare. hotel was quiet as sat back off the main road in back of a strip mall area. Had no problems or complaints.
Complimentary breakfast and hot beverages throughout the day. Some of the staff were very friendly and helpful. One of the staff did not allow us to use a microwave and we were forced to eat our leftovers cold.
The staff was extremely helpful, competent and eager to help. That was a huge plus and pretty much the only redeeming quality about this hotel. This particular hotel is extremely old and dated. You can tell by the wear and tear that there have been millions through this place. Walls were dirty, carpet fading, terrible decor, etc. Our room smelled like cigarette smoke. It was gross. I like things to feel clean and this hotel did not feel clean.
Everything was good.
I would have liked to have more TV options. There was not a lot to watch such as movies to buy etc.
Spacious room with all amenities. Very clean and comfortable for a family. Check in was so late in the day. We arrived in the AM for an event and we waited until early evening to check in. Check out time was early too. I understand you need time to clean rooms but for the price it isn't worth not even a 24hr stay.
Proximity to highway Soap from a previous guess was left in the shower, found upon my arrival. Lighting in rear parking lot was dark during night hours. Hallways smelled like airplane glue throughout the building, though it did not permeate into room it was still annoying. Breakfast consisted of an egg creation that has left me imagining what it was supposed to have been. Even Cracker Barrel food is better and that is not saying much. Room was situated next to an AC unit at ground level which kicked on and off throughout the night interrupting sleep. Building was older and price was too high given all the newer hotels in this area. I would not stay again.
very nice pool indoor and the water park was attached to the building and it was very close to everything when we checked in they asked for a card and before i handed it to him i asked if anything was going to be charged to it due to the fact it had our vacation money on it he told me no so i gave it to him, the next day our card was charged $350 dollars needless to say i was pissed i went down to ask about it and the lady told me it was normal and it was a incidental fee that they hold till we checked out which was fine but i was mad because the other guy had told me that it wouldn't be charged she told me tough luck and that there was nothing they could do, needless to say it will be the last time i ever stay in any Marriott hotels. also the queen size bed (even tho we ordered a king size) felt like i was laying on a floor not in a bed i ended up sleeping on the sofa bed because it was more comfortable
This is the third time we've stayed in the Residence Inn in order to go to Splash Lagoon. The rooms are very suitable for our family with a one bedroom arrangement. Our room had a fireplace, whirlpool, kitchen area, and two tvs. Our Splash Lagoon passes were ready when we arrived at 12:00 and the room was ready by 4:00. It is very conveniently attached to Splash Lagoon, so you do not have to walk outside to get there. You can wear your swimsuits and flip-flops, even in the dead of winter. If you get a locker near the tree-tops area, you can easily use the back hallway to return to the hotel. We really like having suites that are this close to the water park, so we'll definitely stay here again when we return. None of these things are deal-breakers, but are good to know for future travelers: The breakfast area is a bit crowded during busy times. If you were a business traveler, I would probably try to avoid the hotel when schools are on winter break as it is packed with families. Late checkout was available, but it was $59 to check out at 4 PM instead of 11 AM. That was too pricey for us. The single elevator is really slow, even though there are only three floors. The side door (under the bridge) did not unlock with my room key, so I had to walk around through the cold rain to the front door. Also, the two front doors were not automatic, making it hard to bring a luggage cart inside. Oh, and one of the luggage carts had a bum wheel making it really hard to push. Apparently, the are waiting on parts to fix it.