They charged us $2 every time they called us a cab. Even though it was the same rate foe 2 or 3 guests, when our daughter got sick and had to stay the night with us on our last night and they charged us an extra $52. The breakfast was mostly out if food and they didn't replenish even when asked. They wanted to charge us half the price of a 24 hour stay for a 2 hour later checkout. They said that WIFI was included but charged us $25 for 2 hours of WiFi. Very rude staff except for the cleaning people. We are both in government in American Samoa and travel to Independent Samoa extensively and they have really missed out on a lot of repeat business from local people.
If you are looking to get away from it all this is defintely the place to do it. This is a nice hotel with a very South Seas feel, but with modern conveniences. The shower was interesting. The bad thing about the room we had was anyone walking by our windows could look right into the shower. So if you are modest stay away from Room 09. The tree house rooms were great. The beach was adequate, the reef was fantastic and the pool was interesting. Watch out for the giant flying cockroaches in the umbrellas. The food was exceptional, contintal with a samoan flair. However one disappointment was the lack of any Samoan specialties on the menu. The wait staff was very friendly, but not very worldly. Rooms were cleana dn comfortable. The biggest downside to the hotel is that it is at least a 30 min drive over the mountain from Apia and Apia is about another 1.5 hour from the airport. I would deifintely rent a car!