Puntuación de los viajeros
2.0
Terrible. Most likely because we booked through a third party vendor, Hertz never intended to give us the Tesla we reserved. They claimed it was in the “shop” when we arrived to pick it up. No they didn’t bother to bring another one in, they just threw up their hands and said too bad. Car rental places are becoming a scam based solely on profit.Opinión del 8 ago 2023
opinión de![kayak]()
4.0
Not good. They couldn’t change me to pick up at the airport without a hefty fee. So I ubered to location and it was closed and the woman was super rude. Got a supposed upgrade to the car which was nice. Just a bad start to a short trip where time was of the essence. I also wonder why the third party implied this car rental company was at the airport. That was all I wanted in the first place.Opinión del 14 jul 2023
opinión de![kayak]()
8.0
I didn’t realize when I booked the car that the pick up was not at the airport. Fortunately the Hertz lady managed to look after us right there so we didn’t have to take an Uber or taxi to the proper vehicle pick up location. Just assumed that when you book a car for a flight, the pick up spot would be the airport.Opinión del 6 jul 2023
opinión de![kayak]()
10.0
The price was great. Easy to pick up and easy to return to the Airport before our flight.Opinión del 23 dic 2022
opinión de![kayak]()
10.0
Very good service and very efficient !Opinión del 5 oct 2022
opinión de![cheapflights]()
2.0
Horrible customer service. They denied me my reserved car.Opinión del 4 oct 2022
opinión de![kayak]()
10.0
Vehicle was clean, drop off convenient and friendly service.Opinión del 24 sept 2022
opinión de![kayak]()
6.0
Pick up good and delivery good, however the attendant told us he was giving us an upgrade car and provided a Toyota which was very very poor car. Experienced back pain, seats very uncomfortable and felt like driving in a tin can! I don’t recommend!!!Opinión del 27 ago 2022
opinión de![kayak]()
6.0
Didn’t have the car I booked because I booked too last minute. Pick up was good - friendly staff. Drop off was weird - no one was there to take the car back….. it was closed on a Saturday? Just did a key drop.Opinión del 7 ago 2022
opinión de![kayak]()
4.0
I liked the vehicle, the S UV I was told at pickup time that it was upgraded for me to SUV. I had no choice so I had to take it. I complained about it and I was told that someone will get in touch with me to address it and two weeks later, it never happenedOpinión del 3 ago 2022
opinión de![kayak]()
10.0
You need a cab ride from the airport but the savings over the airport prices are worth the cab fare. They allow drop off at the airport which is convenient.Opinión del 26 jul 2022
opinión de![kayak]()
4.0
They mad me wait for one hour because the car was not there when I got there and when returned the car they charged me for one more day . Very stupid, they gave me a different car from what the paper said ,Opinión del 18 jul 2022
opinión de![kayak]()
