Opiniones de los huéspedes
Opinión general
8,0
Excelente
Basado en 147 opiniones
Limpieza
8,2
Confort
8,1
Recogida/entrega
8,0
Relación calidad-precio
7,6
Comentarios recientes
Puntuación de viajeros
32
12
11
6
6
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3,2
Desventajas: The price is twice it showed!
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9,2
Ventajas: Staff was very helpful in Pittsburgh at the pick-up. Car was comfortable.
Desventajas: Was told that the drop off at Cleveland was on the airport grounds, which it wasn't. Took a while to find it. No one there to answer any questions or help with the return process.
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7,6
Ventajas: No lines at pick up. At drop off there were multiple people but was handled quickly.
Desventajas: Xm took a day to get activated. And the driver seat has some sort of stain on it.
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10,0
Ventajas: Everyone was Friendly and helpful.
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4,4
Ventajas: The car was clean.
Desventajas: Not taking advantage of new renters. A rental that should have been $125, was over $300. These “fees” were for insurances and add on I thought I needed. Good for Dollar, they made a pretty penny off my ignorance. However, I’ll be renting from someone else from now on; even if it cost a bit more.
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9,2
Ventajas: The car was clean, the staff were friendly.
Desventajas: I know it’s not just Dollar rental cars, but the fees for renting are pretty much absurd. A $65 a day rental cost $415 for 3 days...ridiculous.
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10,0
Ventajas: Staff were very friendly. The check in process was quick and easy.
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10,0
Ventajas: Counter staff stayed late to accommodate my delayed flight—much appreciated.
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10,0
Ventajas: Loved the car. It was a pretty new Jeep Cherokee. Great car with a comfortable ride!
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5,6
EZ Pass Nightmate and False Advertising
Ventajas: The car was clean
Desventajas: Dollar and Kayak advertised a Toyota RAV4 or similar. However , when they did not have that available and I inquired, the rude woman kept yelling over me “OR SIMILAR.” She said they actually don’t even have almost any Toyota’s. Then why advertise it? She said I got an even better car with an upgrade. What she meant was they gave me a larger, crappier car that takes more gas because they didn’t have the inventory for the size car I wanted. She then told us our route had at least 4 tolls in every leg of our trip. She was impatient as we tried to confirm this on google maps, and we ended up buying the EZ Pass for a daily $15.99 charge. We got to the tolls and the device did not work. I called Dollar and they told me to pay for them myself and it would be handled when I returned the car. Thankfully there were only 2 tolls total in our whole trip, so the woman was either mistaken or lied. However, Dollar then told me that EZ Pass is a different company so it’s my problem. The attendant at Akron actually yelled over me. He told me it’s mh problem because they are Dollar, not EZ Pass, so I need to call EX Pass. Thankfully, the other attendant was pleasant and listened, and they refunded the daily charge. What a ridiculous rental experience. I’m renting with Enterprise next time. I’ve never had an issue with them.
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9,6
Ventajas: Great price and quick, easy pick-up and return
Desventajas: There were some bits of food in the back seat from the previous renters. No manual in the glovebox.
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10,0
Ventajas: Everything went smoothly with pick-up.
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